2018 SUBARU IMPREZA

34 recalls — 50 complaints

22V624000 Aug 12, 2022
EXTERIOR LIGHTING:HEADLIGHTS
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRG-22.
188,397 vehicles affected
22V624000 Aug 12, 2022
EXTERIOR LIGHTING:HEADLIGHTS
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRG-22.
188,397 vehicles affected
22V624000 Aug 12, 2022
EXTERIOR LIGHTING:HEADLIGHTS
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRG-22.
188,397 vehicles affected
22V624000 Aug 12, 2022
EXTERIOR LIGHTING:HEADLIGHTS
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRG-22.
188,397 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V587000 Jul 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
175,968 vehicles affected
21V264000 Apr 15, 2021
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
466,205 vehicles affected
21V264000 Apr 15, 2021
ELECTRICAL SYSTEM:SOFTWARE
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
466,205 vehicles affected
21V264000 Apr 15, 2021
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
466,205 vehicles affected
21V264000 Apr 15, 2021
ELECTRICAL SYSTEM:IGNITION
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
466,205 vehicles affected
19V743000 Oct 18, 2019
ELECTRICAL SYSTEM:SOFTWARE
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
466,205 vehicles affected
19V743000 Oct 18, 2019
ELECTRICAL SYSTEM:IGNITION
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
466,205 vehicles affected
19V743000 Oct 18, 2019
ELECTRICAL SYSTEM:SOFTWARE
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
466,205 vehicles affected
19V743000 Oct 18, 2019
ELECTRICAL SYSTEM:IGNITION
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
466,205 vehicles affected
19V744000 Oct 17, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
Remedy: Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
205,000 vehicles affected
19V744000 Oct 17, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
Remedy: Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
205,000 vehicles affected
ENGINE Feb 19, 2026
The contact owns a 2018 Subaru Impreza. The contact stated that while driving at an undisclosed speed, the engine overheated and the high-temperature warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that an engine reseal had failed and needed to be redone. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 106,000.
UNKNOWN OR OTHER Jan 18, 2026
The problem started on towards the end of Dec 2025. The primary latch that holds the hood down failed, and the safety latch kept the hood from flying off. I pulled the car over and shut it, and it seemed okay. Because the hood hadn't been lifted for a few days ( since its last service ), I was at a loss as to what could be causing it. Since then, it's happened several times. I've also examined the latch, and it appears to be fine. When it pops up, the safety latch catches it, and I pull over and close it. My next step is to have a mechanic put in a new latch. The car has 95,000 miles on the ticker,
UNKNOWN OR OTHER Nov 18, 2025
My vehicle has repeatedly displayed a “low tire pressure” warning despite having been serviced twice for this issue. In addition, there is an open case with Subaru of America regarding ongoing performance concerns – fuel tank?! In addition, I have reported both verbally and in writing to the dealership that my car often loses power when driving uphill and, at times, runs unevenly or hesitantly—similar to an engine stutter or sputter. Most recently, multiple problems occurred simultaneously. The low tire pressure warning remained on, my cell phone was no longer recognized or paired with the vehicle and would not charge, part of the clock display stopped illuminating, and then the vehicle suddenly began to shake. Within seconds, all dashboard warning lights turned on and the engine shut off entirely. This happened so rapidly that I had no time to react. Fortunately, I had pulled over the car; otherwise, this incident could have resulted in a serious crash with me behind the wheel. Although no prior warning lights had appeared, I was later informed that the vehicle had a cracked ignition coil and a dead battery—despite the car having relatively low mileage and there being two recalls related to this issue. The new manager went above and beyond to assist me during this ordeal and I am beyond grateful for everything – Subaru of America is lucky to have him on staff!! However, as of today, I still have not received a clear explanation of what caused this failure or what risks may remain if I continue driving the vehicle. My understanding is that ignition coils should run for 80K - 100K. I am aware that others have experienced similar problems, and I request that this matter be thoroughly addressed before it results in a potentially preventable, yet serious accident.
ELECTRICAL SYSTEM Nov 18, 2025
My vehicle has repeatedly displayed a “low tire pressure” warning despite having been serviced twice for this issue. In addition, there is an open case with Subaru of America regarding ongoing performance concerns – fuel tank?! In addition, I have reported both verbally and in writing to the dealership that my car often loses power when driving uphill and, at times, runs unevenly or hesitantly—similar to an engine stutter or sputter. Most recently, multiple problems occurred simultaneously. The low tire pressure warning remained on, my cell phone was no longer recognized or paired with the vehicle and would not charge, part of the clock display stopped illuminating, and then the vehicle suddenly began to shake. Within seconds, all dashboard warning lights turned on and the engine shut off entirely. This happened so rapidly that I had no time to react. Fortunately, I had pulled over the car; otherwise, this incident could have resulted in a serious crash with me behind the wheel. Although no prior warning lights had appeared, I was later informed that the vehicle had a cracked ignition coil and a dead battery—despite the car having relatively low mileage and there being two recalls related to this issue. The new manager went above and beyond to assist me during this ordeal and I am beyond grateful for everything – Subaru of America is lucky to have him on staff!! However, as of today, I still have not received a clear explanation of what caused this failure or what risks may remain if I continue driving the vehicle. My understanding is that ignition coils should run for 80K - 100K. I am aware that others have experienced similar problems, and I request that this matter be thoroughly addressed before it results in a potentially preventable, yet serious accident.
UNKNOWN OR OTHER Nov 10, 2025
This making model has become known for a parasitic drain of the DCM module. It’s all over the public forums that this module doesn’t shut down properly and causes a drain on the battery system. The remedy is to plug your car into a battery tender system.
ENGINE May 29, 2025
Engine oil leak. An engine oil leak could potentially cause a fire hazard by igniting when leaking into hot components. It could cause engine damage due to inadequate lubrication leading to overheating and severe engine damage. The leak can contaminate the environment including soil and water, and it can create slippery surfaces which would be a risk to people walking in the area with leaked oil. I took my vehicle to a Subaru dealership for service, and they indicated that it was leaking oil everywhere. I looked it up and found numerous reports in online forums of others having the exact same issue. I was quoted over $5000 to repair and forums also indicate that others have been quoted multiple thousands of dollars to repair as well. I have noticed that the vehicle would always give me a low oil light approximately 3000 miles after an oil change, so I would top it off. It has been doing this since I originally purchased the vehicle with approximately 16000 miles. I took it to a Subaru dealership back then and was told by the service providers that it's normal for engines under 60,000 miles to consume more oil and dismissed it. Now it no longer falls under warranty and am expected to pony up $5000 to fix it.
EXTERIOR LIGHTING Nov 24, 2024
On 8/9/24 I was involved in a fender bender minor collision with a parked car which damaged my right-hand headlamp assembly on my 2018 Subaru Impreza. On 8/23/24 I brought my car to Subaru of Ann Arbor to have Safety Recall WRG-22 NHTSA ID 22V-624 performed on it. Both headlamp assemblies were under recall by Subaru. I was told by the service manager that the right hand and left hand headlamp assembly replacement procedure could not be performed free of charge, as promised by Subaru, because the front bumper was damaged (due to the accident), and Subaru could not remove and replace it in order to accomplish either headlamp replacement. On 9/9/24 I brought my car to Heritage Collision Center for a repair estimate on my damaged right hand front fender. (See Picture 1) I told Heritage Collision that the right hand headlamp assembly was under recall and Subaru was going to replace it free of charge. During the time of repair, I asked Heritage if I could take a picture of the damaged and recalled right hand headlamp assembly (See Picture 2). Upon reviewing my final bill of repair from Heritage Collision, I saw that Subaru had charged the MSRP of $319.95 to replace the recalled right hand headlamp assembly after promising to replace the recalled headlamp assembly for free. Subaru owes me $319.95 for my replacement of the recalled headlamp assembly. (See Picture 3)
EXTERIOR LIGHTING Aug 23, 2024
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
SERVICE BRAKES Aug 1, 2024
March 2023 I had all 4 rotors & brakes replaced. About 2 weeks after, doing 65 mph on highway 79 I had to lightly apply my brakes. After letting off the brake all of a sudden my whole car, steering wheel, etc started shaking. I pulled off the road thinking something broke but nothing was. A couple months later on 79 it did it again without applying my brakes. It's happening more often and the shaking is getting more severe to where my car is either going to fall apart or bounce off the road or into another car. I'm terrified when this happens because I don't know what's going to happen. I won't even put my grand children in my car. One if my co-workers had the same thing happen to her Subaru. She said after her mechanics did some investigating, they found that there was an issue with the replacement rotors warping and causing the car to shake terribly. This is a severe safety issue and really needs to be investigated. Also a year warranty on these defective parts is too short.
EXTERIOR LIGHTING Jun 26, 2024
The headlights on my vehicle are incredibly dim. Subaru issued a recall about this in August 2022 and I have been constantly asking my local dealerships and Subaru of America to get this address. They have repeatedly told me I will be receiving a letter in the mail when they have the parts to fix the issues. It has almost been 2 years and Subaru still doesn't have the parts... I'm not sure what to do at this point other than submit a complaint as they seem like they have no interest in addressing this recall.
EXTERIOR LIGHTING Jun 14, 2024
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
UNKNOWN OR OTHER Jun 12, 2024
The Starlink head unit, produced by HK, is having the same issues that the WUA86 update should have fixed. It was reprogrammed in 2019, and less than 1 year later when my wife bought it, it was having the same reported glitches. I.E. randomly turning off and on, not connecting to Bluetooth/usb music interface, backup camera taking extended time to come up on head unit screen, turning the headhunt off with the power button doesn't work because it just randomly turns itself back on again. The bluetooth will also randomly disconnect when it does happen to connect in the first place. This is a recall that was performed, and the same exact issues are happening. It's a BIG danger to whomever is driving the car as it takes attention away from driving. I am very unhappy with this danger as it was supposed to have been repaired already. Since the 2018 subaru impresa premium is out of the extended warranty even, it seems there's nothing we can do. But Subara put out this software update and said it would work. It didn't!
ELECTRICAL SYSTEM Jun 12, 2024
The Starlink head unit, produced by HK, is having the same issues that the WUA86 update should have fixed. It was reprogrammed in 2019, and less than 1 year later when my wife bought it, it was having the same reported glitches. I.E. randomly turning off and on, not connecting to Bluetooth/usb music interface, backup camera taking extended time to come up on head unit screen, turning the headhunt off with the power button doesn't work because it just randomly turns itself back on again. The bluetooth will also randomly disconnect when it does happen to connect in the first place. This is a recall that was performed, and the same exact issues are happening. It's a BIG danger to whomever is driving the car as it takes attention away from driving. I am very unhappy with this danger as it was supposed to have been repaired already. Since the 2018 subaru impresa premium is out of the extended warranty even, it seems there's nothing we can do. But Subara put out this software update and said it would work. It didn't!
EXTERIOR LIGHTING Jun 12, 2024
My wife's 2018 Impreza premium has had an open recall on it since August 0f 2022. It has been almost 2 years now. The recall, 22V624000 is a serious safety concern since it's about the car's headlights not functioning properly. Even with no obvious symptoms, I'm terrified for my wife to drive in the dark. Just last year I saw headlight assemblies for her model available for sale on Subaru's OEM website....so I'm not understanding why there's no remedy still.
EXTERIOR LIGHTING Jun 4, 2024
A RECALL WAS ISSUED ON THE LEFT AND RIGHT HEADLIGHT REFLECTORS ON AUGUST 12, 2022. NHTSA RECALL# 22V624000, MANUFACTURER RECALL # WRG622. TO DATE THE MANUFACTURER HAS OFFERED NO RESOLUTION TO THIS RECALL. AS IT HAS BEEN NEARLY TWO YEARS SINCE THE RECALL WAS ISSUED I FEEL THE MANUFACTURER HAS BEEN NEGLIGENT IN ADDRESSING THIS ISSUE. I BELIEVE THAT IT IS TIME THAT THE NHTSA CONTACT THE MANUFACTURER AND INSIST THAT THIS PROBLEM BE REMEDIED. THE HEADLIGHTS ARE A VITAL SAFETY COMPONENT AND DEFECTS SHOULD BE REMEDIED.
EXTERIOR LIGHTING May 25, 2024
The headlight reflectors on both the left and right front sides of the car aren't effectively reflecting light, which compromises visibility for other road users and jeopardizes nighttime driving. Moreover, both front halogen low beam reflectors fail to adequately light up the road for the driver, significantly reducing visibility. It's a genuine safety concern, and this recall was issued on August 12, 2022. Are Subaru cars safe when they don't address recalls?
EXTERIOR LIGHTING May 22, 2024
2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies. It has been almost 2 years with no solution to this problem. it is stated that the dealership will replace the recalled headlights, but they are doing nothing. No timeline on a solution is given and risk only increases as the car gets older. i just want what i paid for a safe vehicle that works.
EXTERIOR LIGHTING Apr 5, 2024
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
EXTERIOR LIGHTING Apr 4, 2024
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
EXTERIOR LIGHTING Mar 15, 2024
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
EXTERIOR LIGHTING Mar 1, 2024
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: [XXX] (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer was located in Canada and had stated they would be able to complete the remedy once there was a remedy available. The manufacturer was made aware of the issue and it was confirmed that the remedy could be completed at the dealer however the remedy was not available to provide. The contact had not experienced a failure. VIN tool confirms parts not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
VISIBILITY/WIPER Feb 4, 2024
Headlights Recall from 8/2022 still has no remedy available. NHTSA Recall Number22V624000
EXTERIOR LIGHTING Feb 4, 2024
Headlights Recall from 8/2022 still has no remedy available. NHTSA Recall Number22V624000
EXTERIOR LIGHTING Feb 2, 2024
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Curry Subaru Service (3040 E Main St, Cortlandt, NY 10567) and was informed that the parts were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
EXTERIOR LIGHTING Jan 23, 2024
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
UNKNOWN OR OTHER Jan 17, 2024
There is an open recall on my vehicle. It has been open since August of 2022. They have yet to come up with a remedy and it seems like it is a safety issue. Vin [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
EXTERIOR LIGHTING Jan 9, 2024
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
EXTERIOR LIGHTING Jan 7, 2024
A recall was issued for this vehicle about 17 months ago and a remedy is still unavailable. We find this to be unacceptable especially considering it is a safety hazard.
EXTERIOR LIGHTING Jan 6, 2024
NOTIFYED 10/2022 OF SAFTY RECALL WRG-22 / NHTSA ID 22V-624 DEALER GRAND PRIX SUBARU 500 SOUTH BROADWAY HICKSVILLE New York 11801 CLAIMS NO INFO ON THIS RECALL. HAS NOT CALLED ME BACK.
ENGINE Jan 3, 2024
Knocking sound in engine confirmed by dealership service center to be a spark knock in the engine. No fix available and the service center stated "is a common problem in Impreza."
EXTERIOR LIGHTING Jan 2, 2024
Subaru Safety Recall WRG-22 is more than a year and a half old. I have checked status regularly. In October 2023, I attempted to contact Subaru and listened to music for 10 minutes. I also contact NHTSA and spoke with a young lady who was quite rude. This recall is not being handled in a timely manner by Subaru or NHTSA. This tool is the only one I could find to report the delay. "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA."
EXTERIOR LIGHTING Dec 22, 2023
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
EXTERIOR LIGHTING Dec 18, 2023
Received recall notice 10/22 and still have not received a phone call to have it repaired. I have called the dealer and they said they are starting with the older cars first and I will receive a letter when I can bring it in. Per the recall notice it states "increasing the risk of a crash". I find this to be very concerning because my son drives this car.
EXTERIOR LIGHTING Dec 10, 2023
When the car is turned on, all of the lights flicker nonstop to the point of moderately reducing line of sight. I am terrified the headlights are going to just quit altogether. The car also “shimmys” in time with the flickering lights. It appears to get worse when accelerating as well. Also it has been over 2 years since the headlight recall for this model. The dealership keeps saying, we don’t have the parts or just ignoring my requests altogether.
ELECTRICAL SYSTEM Dec 10, 2023
When the car is turned on, all of the lights flicker nonstop to the point of moderately reducing line of sight. I am terrified the headlights are going to just quit altogether. The car also “shimmys” in time with the flickering lights. It appears to get worse when accelerating as well. Also it has been over 2 years since the headlight recall for this model. The dealership keeps saying, we don’t have the parts or just ignoring my requests altogether.
ENGINE Dec 6, 2023
Engine began failing at 68k miles. The vehicle spews blue smoke from the tailpipe and under the hood and loses power when accelerating intermittently. It also consumes large amounts of oil. I've had the car worked on by an independent mechanic and will have to have the engine rebuilt at a cost of $6500 or more. Local dealership claims car is out of warranty an nothing can be done. The car didn't have a light on despite these symptoms. At 83k miles, the car became completely unsafe to operate.
EXTERIOR LIGHTING Nov 28, 2023
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
EXTERIOR LIGHTING Nov 28, 2023
I can't see far enough at night with the low beams on. I drive to work on coastal roads and have had several near misses. I have been to Tacoma Subaru twice to get this fixed. The first time one if the parts was broken then when I went again this morning I was told that the Subaru Corporation would not approve the work. It has been almost 16 months since the recall was issued and I think that's more than enough time to fix my car.
EXTERIOR LIGHTING Nov 17, 2023
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
EXTERIOR LIGHTING Nov 15, 2023
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
EXTERIOR LIGHTING Nov 13, 2023
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
EXTERIOR LIGHTING Oct 30, 2023
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ELECTRICAL SYSTEM Oct 18, 2023
2018 Impreza, beginning around 2020, has had three dead or damaged batteries (2x OEM and 1x aftermarket) and the car is now on its fourth battery (aftermarket). Vehicle couldn't sit for more than a few days without needing jump started. Dealership performed parasitic draw test and concluded the Data Communications Module (DCM) was the source of the parasitic draw and pulled the DCM fuse while I await back ordered parts (the DCM and DCM battery). From my research, older DCM units rely on 3G cell service that's no longer available and the DCM keeps attempting to phone home telemetry data, but can't, and drains the battery. Thankfully I have an extended warranty to cover this replacement but feel like Subaru needs to be more proactive in solving this issue for its customers by declaring a recall.
EXTERIOR LIGHTING Oct 11, 2023
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the repair was not yet available. There was no further information provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
EXTERIOR LIGHTING Oct 10, 2023
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number:  22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
EXTERIOR LIGHTING Sep 26, 2023
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. .
EXTERIOR LIGHTING Sep 20, 2023
This recall 22V624000 was issued in August of 2022 and it is now September of 2023, over a year since it was recalled and Subaru still does not have a remedy according to NHTSA website and my local Subaru dealer. Does it really take more than 13 months to redesign a few parts in a headlamp assembly and get it manufactured? Covid is no longer an excuse. When will someone put Subaru on notice to get this done? Does Subaru have some sort of deadline as to when they are required to get this done? Please help us!
EXTERIOR LIGHTING Sep 11, 2023
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
EXTERIOR LIGHTING Sep 7, 2023
There is an open recall on my car for the headlights which currently has no fix and none of the dealerships I've spoken to have the parts to fix it. At one dealership they even attempted to sell me new headlights, claiming that the dimness of my headlights has to do with the fact that they're not LED bulbs and not the recall. The car is unsafe to drive at night due to the fact that they are very dim, and when the weather is bad the car can't be driven at all due to the fact that you can't see anything let alone that other drivers can't see this car. No dealership will provide any information other than they don't have the parts.
Carry Handle, Shell, Base Aug 14, 2023
I was attempting to adjust the recline angle on the car seat in my husband’s car to match on daughter new weight category of over 20 pounds. When I went to adjust it I realized it only locks in positions 1 and 5. Neither of these is the appropriate angle. I have contacted the manufacturer. I have also learned apparently this is a common and know problem with this car seat model and the manufacturer is aware and has taken no action. This failure to lock is placing children at risk and could cause injury if the seat were involved in an accident.