Eyesight camera randomly turns off and on while driving. Has been consistent over several months pierced to be an ongoing issue that was previously recorded from 20 14–20 21 super Forrester. Very similar issue now with my 2023.
Eyesight camera randomly turns off and on while driving. Has been consistent over several months pierced to be an ongoing issue that was previously recorded from 20 14–20 21 super Forrester. Very similar issue now with my 2023.
Eyesight camera randomly turns off and on while driving. Has been consistent over several months pierced to be an ongoing issue that was previously recorded from 20 14–20 21 super Forrester. Very similar issue now with my 2023.
Vehicle suffered a major oil leak at under 60k miles. My low oil light didn’t turn on but I was actually extremely low on oil. The dealer confirmed the issue and had to replace multiple components related to the oil filter, caps, etc. If I hadnt noticed/waited any longer I would have had no oil in my car at all.
1. The passenger seat air bag turn on mechanism malfunctions in a 2023 Subaru Forester Limited. The seat mechanism can be tested (and has been tested) upon request. 2. An adult that weighs 104lbs is not detected when in the seat, so the air bag is not turned on. 3. The problem has been reproduced by two dealers. 4. No other parties have inspected the car seats or the mechanism. 5. The problem indicator is the status light that shows the air bag as off or on. 6. Testing of the car by the dealer found no problems with the setup of the SRS and seat detection technology. Employees weighing more than the customer getting into the seat turned on the air bag. 7. Testing with the customer reproduced the problem 100% of the time. Testing was done by having the adult get into the seat multiple times after a restart of the vehicle. The air bag light never turned on. 8. The same test was performed with the adult customer using a different Forester. The detection mechanism of the other Forester also failed to detect the customer 100% of the time.
In three years I've had the Automatic Emergency Braking system engage and almost cause accidents several times. The breaking system engages when it's not needed. Going down a road driving straight at 25 MPH, no obstacles in road and breaks engage. Verry scarry, what if I was going 65 MPH on the highway! Another incident was on an off ramp in a curve, and another making a U-turn. This is not ok!
In three years I've had the Automatic Emergency Braking system engage and almost cause accidents several times. The breaking system engages when it's not needed. Going down a road driving straight at 25 MPH, no obstacles in road and breaks engage. Verry scarry, what if I was going 65 MPH on the highway! Another incident was on an off ramp in a curve, and another making a U-turn. This is not ok!
In three years I've had the Automatic Emergency Braking system engage and almost cause accidents several times. The breaking system engages when it's not needed. Going down a road driving straight at 25 MPH, no obstacles in road and breaks engage. Verry scarry, what if I was going 65 MPH on the highway! Another incident was on an off ramp in a curve, and another making a U-turn. This is not ok!
Traveling at approximately 45 mph through a green light at a 4-way intersection a car making a right on red turn turned into the outside lane in front of me. I had no warning sounds or automatic braking, to avoid a collision I had to steer to the left after an on coming car passed. There were no chimes or auto braking.I have had several instances similar with no alerts. My eyesight system has been problematic for the life of the car and required many diagnosis and recalibration with many trips to the dealership and no permanent repair. Frequent software updates and days with no eyesight -see manual. Finally had a total eyesight replacement with the assurance this was a long awaited technology all under 60,000 miles. A few months later eyesight malfunctioned again and required another update. Eyesight still remains unresponsive and goes in and out a couple of times a day. The technology is defective and unreliable. Subaru has provided no lasting fix.
Traveling at approximately 45 mph through a green light at a 4-way intersection a car making a right on red turn turned into the outside lane in front of me. I had no warning sounds or automatic braking, to avoid a collision I had to steer to the left after an on coming car passed. There were no chimes or auto braking.I have had several instances similar with no alerts. My eyesight system has been problematic for the life of the car and required many diagnosis and recalibration with many trips to the dealership and no permanent repair. Frequent software updates and days with no eyesight -see manual. Finally had a total eyesight replacement with the assurance this was a long awaited technology all under 60,000 miles. A few months later eyesight malfunctioned again and required another update. Eyesight still remains unresponsive and goes in and out a couple of times a day. The technology is defective and unreliable. Subaru has provided no lasting fix.
Traveling at approximately 45 mph through a green light at a 4-way intersection a car making a right on red turn turned into the outside lane in front of me. I had no warning sounds or automatic braking, to avoid a collision I had to steer to the left after an on coming car passed. There were no chimes or auto braking.I have had several instances similar with no alerts. My eyesight system has been problematic for the life of the car and required many diagnosis and recalibration with many trips to the dealership and no permanent repair. Frequent software updates and days with no eyesight -see manual. Finally had a total eyesight replacement with the assurance this was a long awaited technology all under 60,000 miles. A few months later eyesight malfunctioned again and required another update. Eyesight still remains unresponsive and goes in and out a couple of times a day. The technology is defective and unreliable. Subaru has provided no lasting fix.
Vehicle had just received an oil change at the dealership and the car caught fire. Oil leaked onto the catalytic converter and ignited. Car was a total loss. After my own review, there are several instances of this happening and many customers have experienced similar fires. The oil filter is inverted which makes leaks more susceptible
Fire
The contact owns a 2023 Subaru Forester. The contact stated that while driving at 15-20 MPH and attempting to make a right turn into the right lane, the steering wheel failed to respond as needed and pulled to the left direction, causing the vehicle to drive over the dividing lane concrete and hit an unknown object. The contact was able to pull into a driveway partially. The air bags did not deploy. A police officer later informed the contact that the vehicle had hit another vehicle, but the other driver did not sustain injury. Triple A transported both the contact and the contact's sister, who was occupying the front passenger's seat, to the residence, and the vehicle was towed to the residence. The vehicle was then towed to an autobody repair shop, where it was being repaired for body damage. A police report was filed. The contact sustained a swollen right foot, knee, and ankle, and the contact received medical assistance at the urgent care center. The contact's sister, who was occupying the front passenger's seat, sustained a heart-related injury and sought medical assistance at the ER. The dealer later informed the contact that several warning lights had flashed on the dealer's connected system. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 15,000.
Crash
2 injured
Driver and passenger seats are collapsing to the point we are sinking into the seats unevenly and we can feel the hardware in the seats. We have bells that ding intermittently while driving. The dealership stated this is due to the airbag sensors located in the seats. Both seat manufacturer covers are splitting extensively. Due to the defective breakdown/collapsing seats the airbag timing in an accident and deployment in an accident can be affected and/or the airbags could spontaneously deploy. The passenger seat foam and cover was replaced once, vin specific, and is collapsing worse than before. Subaru of America will not acknowledge this defect as it is very expensive and will likely not be a lasting fix as it has happened previously. The seat quality is defective and poses a serious danger to occupants.
Driver and passenger seats are collapsing to the point we are sinking into the seats unevenly and we can feel the hardware in the seats. We have bells that ding intermittently while driving. The dealership stated this is due to the airbag sensors located in the seats. Both seat manufacturer covers are splitting extensively. Due to the defective breakdown/collapsing seats the airbag timing in an accident and deployment in an accident can be affected and/or the airbags could spontaneously deploy. The passenger seat foam and cover was replaced once, vin specific, and is collapsing worse than before. Subaru of America will not acknowledge this defect as it is very expensive and will likely not be a lasting fix as it has happened previously. The seat quality is defective and poses a serious danger to occupants.
Driver and passenger seats are collapsing to the point we are sinking into the seats unevenly and we can feel the hardware in the seats. We have bells that ding intermittently while driving. The dealership stated this is due to the airbag sensors located in the seats. Both seat manufacturer covers are splitting extensively. Due to the defective breakdown/collapsing seats the airbag timing in an accident and deployment in an accident can be affected and/or the airbags could spontaneously deploy. The passenger seat foam and cover was replaced once, vin specific, and is collapsing worse than before. Subaru of America will not acknowledge this defect as it is very expensive and will likely not be a lasting fix as it has happened previously. The seat quality is defective and poses a serious danger to occupants.
This complaint is in relation to a 2023 Subaru Forester. The car was purchased new at White River Subaru in White River Junction, VT less than two years ago. Before it reached 30,000 miles the following problem has arisen 1) rusty brakes and pads 2) a wheel bearing had to be replaced 3) a faulty tire pressure gauge. However, must concerning, I noticed greasy film was forming on the inside of the windshield. I took it dealership and was told there was an AC leak in the engine bay. The service shop told me the substance on the windshield was condensation. I do not believe this to be true. The substance created a visible film across the glass, when it did met with condensation and cold it turned a solid milky color with almost no visibility through the windsheild. When touched the film smudgles and has a greasy texture. I am concerned as this has serious health implications.
I had been driving for 30 minutes from Mokena towards Rosemont. I was on [XXX] near rosemont when the rear passenger-side window spontaneously shattered without warning. There was a loud pop, and tempered glass collapsed inward into the rear cargo area and passenger footwell. Some of the glass traveling quite far. I did not hear or see any object strike the vehicle, and there is no visible damage or point of impact on the exterior or interior trim. I have also not been able to locate any evidence of an object. All glass remained inside the vehicle, which I have read is consistent with spontaneous failure rather than impact. Safety Concerns: The sudden breakage was extremely loud and could easily startle or distract a driver to cause an accident or injure the driver with glass. I was alone, but this could pose a serious injury risk if a child or passenger had been seated in the back. The volume and distribution of shattered tempered glass throughout the car will require extensive cleanup. While I suppose it could have been object, this appears consistent with a known safety risk involving nickel sulfide inclusion or internal glass stress in tempered automotive windows. Action Taken: I have documented the incident with extensive photographs. I am in contact with Subaru, but they are looking into prices for us to fix that window. I am submitting this report to ensure visibility and support further investigation into whether this issue is occurring in other 2023 Foresters or related Subaru models. If it was an object, then should that be noted as well given it was on a highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
In driving our 2023 Subaru Forester at 45mph at 10:00 am in the morning, with NO cars in front of us, in back of us, or on either side of us- suddenly the brakes locked up! Had there been anyone behind us, there could have been a dangerous collision. We have owned this car for 2 years, done all maintenance on it, and have NEVER had this happen before. We feel unsafe driving it now. We pulled the car over, got out to look under the car, thinking maybe we hit something in the road...but there was nothing...no warning....we contacted Subaru corporate, was given a Case number, but are still waiting to hear from them.
Air leak puncture on my left front tire driver side
Currently suspected that the vehicle battery was installed incorrectly during assembly. Engine fire started at the battery wiring and vehicle was a total liss
Fire
Currently suspected that the vehicle battery was installed incorrectly during assembly. Engine fire started at the battery wiring and vehicle was a total liss
Fire
Windshield developed a crack during a week with wild temperature swings. There was no incident leading up to the development of the crack that would have caused an initial chip or point of failure. The initial crack appeared during the day where the temperature went from the mid-60s to below freezing with precipitation in a matter of hours. Crack was not present in warm AM and appeared during cold PM. It grew (initial crack ended where the scotch tape is) during a day later that week with another wild temperature swings. Clearly a failure in the tempering process and insufficient QA for the component.
Front windshield crack came out of no where. No idea ever had a stone or anything connect with windshield.
Factory installed headlights are dangerous as the low beam has a black line approximately halfway in the field of vision. Subaru states this is to keep from blinding oncoming vehicles. Driving in town not too bad, however in rural mountain areas with winding roads the headlights do not provide necessary lighting causing driving to be extremely dangerous. Low beams should not blind oncoming traffic. Dealer states these "projection" headlights cannot be replaced with traditional headlights. Complaint filed with Subaru who inform they can't take any action; however state in voice mail that "although not recommended" after market headlights could be installed when available. Dealer has previously informed that installation of standard headlights may void warranty. Mechanics consulted recommend driving with high beams, oncoming traffic will see why when low beams activated. Another recommendation has been to always drive with fog lights on and possibly install LED lamps in fog lights, to add additional brightness. This type of headlights should be investigated to prevent unnecessary accidents. (Another horrible idea with the Subaru headlights is that they "Swing" as the car goes around curves, this feature can be turned off though.)
The battery is getting drained by the car's system
The check engine light and a flashing 'S' and other lights stating the safety features such as Eyesight, lane departure, RAB, etc. are turned off. This started on 1/15/25, and I took the car to the dealership on 1/16/25. The dealership stated the EVap System Leak Detection Pump sensor indicated a leak, and the EvaporateLeak Check Module needs to be replaced but is back-ordered until mid-March 2025. They turned off all the lights and told me I could keep driving the vehicle. On 1/20/25, all of the lights were back on. The car lags to accelerate and is using gas at a rapid rate. I feel unsafe driving the car for another two months with the check engine light on and the acceleration capacity decreased. The dealership will not allow me a rental vehicle unless I leave it on their lot for two months until the part arrives. I cannot agree with that. The dealership informed me that multiple Forester and Crosstreks models have the same problem. This car was purchased brand new from the Olympia dealership and it currently has about 22,000 miles on it.
The check engine light and a flashing 'S' and other lights stating the safety features such as Eyesight, lane departure, RAB, etc. are turned off. This started on 1/15/25, and I took the car to the dealership on 1/16/25. The dealership stated the EVap System Leak Detection Pump sensor indicated a leak, and the EvaporateLeak Check Module needs to be replaced but is back-ordered until mid-March 2025. They turned off all the lights and told me I could keep driving the vehicle. On 1/20/25, all of the lights were back on. The car lags to accelerate and is using gas at a rapid rate. I feel unsafe driving the car for another two months with the check engine light on and the acceleration capacity decreased. The dealership will not allow me a rental vehicle unless I leave it on their lot for two months until the part arrives. I cannot agree with that. The dealership informed me that multiple Forester and Crosstreks models have the same problem. This car was purchased brand new from the Olympia dealership and it currently has about 22,000 miles on it.
The check engine light and a flashing 'S' and other lights stating the safety features such as Eyesight, lane departure, RAB, etc. are turned off. This started on 1/15/25, and I took the car to the dealership on 1/16/25. The dealership stated the EVap System Leak Detection Pump sensor indicated a leak, and the EvaporateLeak Check Module needs to be replaced but is back-ordered until mid-March 2025. They turned off all the lights and told me I could keep driving the vehicle. On 1/20/25, all of the lights were back on. The car lags to accelerate and is using gas at a rapid rate. I feel unsafe driving the car for another two months with the check engine light on and the acceleration capacity decreased. The dealership will not allow me a rental vehicle unless I leave it on their lot for two months until the part arrives. I cannot agree with that. The dealership informed me that multiple Forester and Crosstreks models have the same problem. This car was purchased brand new from the Olympia dealership and it currently has about 22,000 miles on it.
On January 3, 2024, my Subaru forester suddenly lost emergency safety features such as the blind spot warning system. Many warning messages flashed on the screen as I drove north on rt 1 and the blind spot warning system was totally disabled. I believe that other safety features were likewise disabled, as well. I was upset as I had traded in my 2015 Forester because it lacked those safety features that in my new car had abruptly just stopped working! I drove my car to the Concordville Subaru dealership for diagnosis and repair. I was told that the tech found error code P0455. The tech also found that the gas cap was secured and he reset the code and test drove the car. The error code did not re-occur upon test driving the car. I was told that that error code meant that gas fumes had escaped from the tank and that, when that occurs, all safety features are disabled. As my gas cap was secured that explanation seemed very weak to me and I asked how that explanation could be correct. I was told that Subaru could do a "smoke test" to ensure no leaks of gas fumes. I was given a loaner car and the test was done and no issues were found. As my car was running fine, I took my car home. I am writing this complaint over a year past the incident because I have now had a second incident, different in detail, but I am fearing some major problem with the car. I will write a complaint regarding the second incident which occurred on January 5, 2025.
I was stopped at a red light when, suddenly, my car engine completely shut down, a loud and high-pitched alarm began to squeal and many alerts flashed on my screen. one of the alerts stated that the eye--sight was not functioning.The car would not move when the traffic light turned green and I applied the gas pedal. Cars behind me and those in oncoming traffic had to swerve around me. I was in the center lane of traffic. Fortunately, I was able to put the emergency blinkers on. The traffic light turned red again. It occurred to me to shift into park and attempt to restart the car. The car did restart and I was able to drive home when the traffic light again turned green. I made an appointment to take the car into Concordville Subaru and, there, I was told that the battery was low and I was given a new battery since the car is under warranty. I am reading from other owners that this is a temporary fix only and that it does not address the real problem.
I was stopped at a red light when, suddenly, my car engine completely shut down, a loud and high-pitched alarm began to squeal and many alerts flashed on my screen. one of the alerts stated that the eye--sight was not functioning.The car would not move when the traffic light turned green and I applied the gas pedal. Cars behind me and those in oncoming traffic had to swerve around me. I was in the center lane of traffic. Fortunately, I was able to put the emergency blinkers on. The traffic light turned red again. It occurred to me to shift into park and attempt to restart the car. The car did restart and I was able to drive home when the traffic light again turned green. I made an appointment to take the car into Concordville Subaru and, there, I was told that the battery was low and I was given a new battery since the car is under warranty. I am reading from other owners that this is a temporary fix only and that it does not address the real problem.
The front passenger side air bag remains turned off when a 105 pound adult sits in it, but turns on when a 185 pound adult sits in it. Subaru service informs us that it is factory set so that it will not deploy when a child is in the seat and cannot be adjusted. This puts any small adult or teenager sits in the front passenger seat.
I was driving on a two lane highway in the mountains and came around a small right-veering turn in the road. I straightened out the wheel to resume traveling straight, and my car’s auto-steer kicked in and pulled left into the center divider, and then right across two lanes and crashed into the side of the mountain. The auto-steer has pulled me out of lanes prior to this incident as well.
Crash
1 injured
While driving on a highway, one lane in each direction, my lane was going to end. In front of me were painted yellow highway lines directing me to head right to the new lane on the right side of the steel railings. My adaptive cruise control with lane keeping assistance still had me heading straight instead of to the right. I had to strongly turn my steering wheel to the right to avoid hitting the railing. Also I was following a car into a rotary with my adaptive cruise control on. Thankfully I wasn't going fast and the car started to speed up a little as the car in front of me turned around the rotary. I was able to steer it in the right direction. My point is, some of the new technology is showing commercials with drivers with their hands off the steering wheel, relying on the technology. I was glad I had complete control of the car, but these features aren't perfect.
While driving on a highway, one lane in each direction, my lane was going to end. In front of me were painted yellow highway lines directing me to head right to the new lane on the right side of the steel railings. My adaptive cruise control with lane keeping assistance still had me heading straight instead of to the right. I had to strongly turn my steering wheel to the right to avoid hitting the railing. Also I was following a car into a rotary with my adaptive cruise control on. Thankfully I wasn't going fast and the car started to speed up a little as the car in front of me turned around the rotary. I was able to steer it in the right direction. My point is, some of the new technology is showing commercials with drivers with their hands off the steering wheel, relying on the technology. I was glad I had complete control of the car, but these features aren't perfect.
The front passenger seat and the seat belt attached to that seat suddenly started making creaking noises as if the seatbelt or the seat itself are not properly secured whenever a passenger is sitting and seatbelt fastened while the vehicle is moving (no noise exists when the seat is empty). The noise is loudest and most prevalent when the weight of the passenger is lower, when outside temperature is cooler, when the vehicle is driven on roads that are not smooth, when the vehicle breaks and is going uphill. The vehicle has not been in any accidents and the noise appeared suddenly without any warning lights or any indications. the vehicle was bought brand new about a year ago and has just under 5000 miles. Since the noise first appeared it has been regularly occurring. The dealership has inspected the vehicle on three occasions but claims they cannot hear it or replicate it despite the fact that they agree that videos shown by the owner clearly point to this noise.
The front passenger seat and the seat belt attached to that seat suddenly started making creaking noises as if the seatbelt or the seat itself are not properly secured whenever a passenger is sitting and seatbelt fastened while the vehicle is moving (no noise exists when the seat is empty). The noise is loudest and most prevalent when the weight of the passenger is lower, when outside temperature is cooler, when the vehicle is driven on roads that are not smooth, when the vehicle breaks and is going uphill. The vehicle has not been in any accidents and the noise appeared suddenly without any warning lights or any indications. the vehicle was bought brand new about a year ago and has just under 5000 miles. Since the noise first appeared it has been regularly occurring. The dealership has inspected the vehicle on three occasions but claims they cannot hear it or replicate it despite the fact that they agree that videos shown by the owner clearly point to this noise.
Windshield cracked after dust hit car while on road. Crack split aggressively in 1 day from 1 inch to 14 inches. This is the SECOND time it has happened.
I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.
I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.
I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.
The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.
The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.
The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.
See attached document for complaint.
I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,
I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,
I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,