2013 RAM 3500

18 recalls, 182 complaints - 808 TSBs

WHEELS:LUGS/NUTS/BOLTS/STUDS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible whe... Read more

Consequence

Wheel separation can cause a vehicle crash.

Remedy

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification ... Read more

447,985 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Defect Description

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power ... Read more

Consequence

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Remedy

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this rec... Read more

1,103,209 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Defect Description

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Consequence

A drag link separation can cause a loss of steering control, increasing the risk of crash.

Remedy

Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbe... Read more

795,575 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STEERING:LINKAGES

Defect Description

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering k... Read more

Consequence

The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

Remedy

Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

847 vehicles affected

Manufacturer: Streetcar ORV LLC

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more

61,791 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Defect Description

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. ... Read more

Consequence

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

1,482,874 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Defect Description

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Consequence

The leaking water pump can increase the risk of an engine compartment fire.

Remedy

Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

443,874 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

WHEELS

Defect Description

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Consequence

If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

Remedy

AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

1,765 vehicles affected

Manufacturer: Streetcar ORV LLC

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

Consequence

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Remedy

Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

74,811 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Consequence

If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

Remedy

Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

345 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STEERING

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket compo... Read more

Consequence

If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.

149,080 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equip... Read more

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler deale... Read more

1,416,903 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

AIR BAGS:SIDE/WINDOW

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air ... Read more

Consequence

Air bags that unexpectedly deploy increase the risk of a crash or injury.

Remedy

Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

667,441 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

AIR BAGS:FRONTAL

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub ... Read more

Consequence

This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

Remedy

Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may... Read more

1,059,444 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence

If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy

Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The rec... Read more

315,325 vehicles affected

Manufacturer: Chrysler Group LLC

EXTERIOR LIGHTING:TURN SIGNAL

Defect Description

Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver ... Read more

Consequence

Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.

17,411 vehicles affected

Manufacturer: Chrysler Group LLC

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirement... Read more

Consequence

Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.

Remedy

Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N33.

1,069 vehicles affected

Manufacturer: Chrysler Group LLC

ENGINE AND ENGINE COOLING

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.

Consequence

The excessive heat under the engine cover may result in an under hood fire.

Remedy

Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain the free remedy on August 15, 2013. Owners may... Read more

6,143 vehicles affected

Manufacturer: Chrysler Group LLC

Complaint Statistics

182 total complaints 6 crashes 12 fires 7 injuries 3 deaths

Top Reported Components

Component	Complaints
STEERING	34
ENGINE	28
ELECTRICAL SYSTEM	16
FUEL/PROPULSION SYSTEM	15
VEHICLE SPEED CONTROL	14
SUSPENSION	13
POWER TRAIN	12
UNKNOWN OR OTHER	8
WHEELS	7
FUEL SYSTEM, DIESEL	5

Incident date: May 11, 2015

report a paint defect on my 2008 Toyota Tacoma, painted in Super White (040). Over time, I have noticed significant paint peeling on multiple areas of the truck, including the roof, hood, and door frames. The paint is deteriorating down to the primer, and in some places, the metal is now exposed. I ... Read more

Incident date: Jan 13, 2018

Transmission is locking up and making rear wheels violently shake on the highway at high speeds. There is a TSB for the trans valve body on 2020-2022 but it's doing the same for my year and every year with the new 10 speed Allison. It will put your vehicle in power reduce mode as well. I've had a 20... Read more

Incident date: Jan 13, 2018

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer w... Read more

Incident date: Jan 25, 2019

the brake lines rust and they burst this occurred on my main brake line going to the abs controller I had no brakes from mechanics they say this is a common problem on usa made cars brake lines should never ever rust and burst

Incident date: Jan 25, 2019

Sudden, Extreme vibration of front tires on I-95 West Palm Beach FL. Drove immediately to Schumacher Volvo to keep initial service appointment. Service manager advised to replace all 4 tires due to previous experience with OEM Perelli tire failures on Volvo vehicles. Replaced all 4 tires at Costco ... Read more

Incident date: Nov 12, 2023

While driving 70 mph on freeway passing a semi the engine shut off. Had steering and braking but no power. Managed to pull over without getting hit. Dash message "put in park, press brake and press start. Major panic attack as we were 200 miles from major town in the desert. Started car drove a... Read more

Incident date: Mar 30, 2023

The windshield cracked while the car was parked overnight in my attached, residential garage. The crack formed in front of the passenger seat, starting at the bottom edge of the windshield and running up about 6 inches. There were no chips or recent (as in several weeks) impacts to the windshield.

Incident date: Mar 30, 2023

We drove ten miles to a local restaurant and after our meal the vehicle reported a 12-volt battery issue. After about a mile the car started to pull the car over as the battery was falling. As we were looking for a safe location to pull over, the car would no longer accelerate and would maintain 20 ... Read more

Incident date: Mar 30, 2023

The contact owns a 2016 Audi A3. The contact stated while driving 25 MPH, the vehicle drove over a massive pothole in the roadway. The contact pulled over to assess the vehicle and discovered that the front passenger’s rim had detached the vehicle. Additionally, the oil pan was punctured, causing ... Read more

Incident date: Mar 9, 2018

3 days after purchase, headlights would not work, car towed to service center, both front headlight assemblies were replaced. 3 weeks after purchase, fault detected on passenger restraint, service center states passenger seat needs to be replaced to make airbag operational. I live 90 miles from se... Read more

Incident date: Jul 8, 2019

The contact owns a 2013 Chevrolet Cruze. The contact stated while her daughter was exiting a parking lot at approximately 5 MPH, and making a right turn, she heard a sharp cracking sound from the passenger’s front side of the vehicle. The contact stated that her daughter drove only a few feet more... Read more

Incident date: Jul 8, 2019

Took truck to Mac Haik here in Houston to perform the recall.The jam nut on drag link was welded,which was not a fix.Went back after being told truck can't be aligned with the drag link being welded.Was told I'd have to pay out of pocket for the weld to be cut,which sense have led to other issues wi... Read more

Incident date: Jul 8, 2019

unknown

Crash 1 injured

Incident date: May 8, 2022

The contact owns a 2013 Ram 3500. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 15V541000 (Steering); the contact stated that after the repair while driving at an undisclosed speed, the vehicle experienced the death wobble. The contact stated... Read more

Incident date: Dec 15, 2021

Driving the Ram on the expressway, my son in law went from 70 miles per hour ( 30 lbs of boost) to 45 miles per hour (10 LBS of boost). So thankful it did not cause a rear end accident. Taking it in to the dealership to get fixed they said it was the turbocharger actuator then gave me the price.$11,... Read more

Incident date: Sep 13, 2021

The contact owns a 2013 Ram 3500. The contact received notification of NHTSA Campaign Number: 17V821000 (Power Train). The contact took the vehicle to the dealer and was informed that the vehicle was inspected and repaired. Years later, the contact stated that upon shifting the gear lever to DRIVE, ... Read more

Incident date: Aug 30, 2018

Vehicle Left rear wheel detached on Interstate 94 in Washtenaw County, Michigan. Resulted in death of another motorist. Michael James Brooks was operating the Black Dodge 4 Door, 2013 vehicle, traveling westbound on I-94. The vehicle tire detached and traveled into a vehicle operated by Janice... Read more

Crash 1 injured 1 deaths

Incident date: Aug 30, 2018

Crash 1 injured 1 deaths

Incident date: Aug 30, 2018

Crash 1 injured 1 deaths

Incident date: Jun 15, 2021

THE VEHICLE WAS PROVIDED TO THE DEALER. ON DAY THREE THE DEALER INFORMED VEHICLE OWNER THAT THE DEFECTIVE WATER PUMP, UNDER NHTSA Recall Number17V-562 IS NOT REPAIRABLE AS FCA DOES NOT HAVE THE REPLACEMENT PART AVAILABLE, DEALER STATES THAT FCA HAS 160 NEW WATER PUMPS ON HAND AND ALL OF THEM ARE DE... Read more

Incident date: Feb 28, 2021

THE TIE ROD END, WHICH WAS PREVIOUSLY RECALLED, BROKEN IN TO TWO PIECE AT THE ADJUSTMENT SLEEVE WHILE DRIVING.

Crash

Incident date: Feb 3, 2021

BATTERY DRAIN. BOUGHT SEVERAL BATTERIES OVER THE PAST 4 YEARS AND EACH BATTERY WILL LAST 2 MONTHS AFTER THAT I WOULD HAVE TO START THE TRUCK UP EVERY OTHER DAY, SO THE BATTERY WOULDN' T GO DEAD. .

Incident date: Sep 8, 2020

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 9V021000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) COMPLETED AT LOCAL DEALER STAR DODGE CHRYSLER JEEP RAM LOCATED AT 5101 S 1ST ST, ABILENE, TX 79605, (325) 698-2222. THE CONTACT STATED... Read more

Crash

Incident date: Aug 14, 2020

WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 35 MPH, AN ENGINE SPRING VALVE BROKE, CAUSING CATASTROPHIC ENGINE DAMAGE. THE ENGINE IS A TOTAL LOSS AND MUST BE REPLACED. WE ARE HOPING THERE ARE OTHERS OUT THERE WHO HAVE EXPERIENCED THAT SAME FAILURE SO THAT A RECALL CAN BE ISSUED. WE ARE CURRENTLY ... Read more

Incident date: Jul 6, 2020

DRIVING DOWN THE HIGHWAY, A 3 YEAR OLD MICHELIN DEFENDER LTX DRIVERS SIDE REAR TIRE SEPARATED AND THEN EXPLODED. BODY DAMAGE WAS $9,000 PLUS THE COST OF REPLACING ALL THE TIRES. MICHELIN AFTER 7 WEEKS RESPONDED SAYS IS WAS A CLASSIC TRAUMA TO THE TIRE FROM A POTHOLE OR ROCK SOMETIME DURING ITS LIF... Read more

Incident date: Jan 5, 2015

MY VEHICLE EXPERIENCES A PHENOMENON COMMONLY KNOWN AS 'DEATH WOBBLE'. (GOOGLE '2013 DODGE RAM 3500 DEATH WOBBLE' TO VIEW VIDEOS OF THIS ISSUE). WHEN DRIVING AT HIGHWAY SPEED AND ENCOUNTERING A CERTAIN CURVE RADIUS COMBINED WITH A BUMP OR DEFECT IN THE ROADWAY SURFACE, THE FRONT SUSPENSION BEGINS... Read more

Incident date: Jul 21, 2020

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, WITHOUT WARNING A VIOLENT SHAKING OCCURRED WITHIN THE STEERING WHEEL. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING WHEEL, VEERED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON WHICH THEN ... Read more

Incident date: Jan 2, 2020

THE DEF GAUGE DOES NOT SHOW THE CORRECT AMOUNT OF DEF FLUID THAT IS ACTUALLY IN THE TANK, IT IS ALWAYS SHOWING FULL.

Incident date: May 13, 2019

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18E096000 (STEERING) AT THE HADDAD DODGE RAM LOCATED AT (3000 HARRIS RD, BAKERSFIELD, CA 93313). THE CONTACT STATED THAT THE TECHNICIAN PERFORMED AN INTERIM REPAIR. THE CONTACT STATED ... Read more

Incident date: Dec 2, 2019

THE VEHICLE WAS TAKEN IN FOR A FRONT END ALIGNMENT. WHEN THE TECHNICIAN LOOSENED THE TUBE RETAINING CLAMP TO ADJUST THE OUTER TIE ROD, ONE SIDE OF THE THREADED PORTION OF THE ADJUSTER TUBE, SOCKET, TIE ROD END (68369910AC) FELL ON THE GROUND. THE METAL WALL SHEARED AT THE START OF THE ADJUSTMENT TH... Read more

Incident date: Sep 27, 2019

STEERING CUPLING UNDER DASH HAS SLACK MAKING STEERING LOOSE AND ALTERNATOR PROBLEMS TRUCK ONLY HAS 113609 MILES CHRYSLER CORP SAYS IT'S NOT A PROBLEM AND MORE RECALLS ARE SHOWING ON IT DRIVING ON OPEN ROAD CONSTANTLY WORKING STEERING WHEEL TO KEEP IN STRAIGHT LINE ON THE ROAD CITY DRIVING IS AS BAD ... Read more

Incident date: Sep 27, 2019

Incident date: May 1, 2019

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 74 MPH, THE VEHICLE DROVE OVER A BUMP IN THE ROAD AND THE FRONT END VIBRATED VIOLENTLY. WHEN THE VEHICLE WAS STOPPED, THE FAILURE ALSO STOPPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED... Read more

Incident date: Aug 1, 2019

I'VE HAD MULTIPLE RECALLS ON THIS VEHICLE, MY CHECK ENGINE LIGHT HAS BEEN GOING OFF CONTINUALLY, I'VE HAD THE WATER PUMP AND CATALYST CONVERTER REPLACED JUST TO NAME A FEW, WHICH TO MY LUCK MY TRUCK WAS STILL UNDER WARRANTY, NOW IT'S NOT. AGAIN THE CHECK ENGINE LIGHT GOES ON AND OFF RANDOMLY, TRY TO... Read more

Incident date: Jun 22, 2019

MY SHIFT LEVER ON THE STEERING COLUMN WILL OFTEN NOT SHIFT ALL THE WAY BACK IN TO PARK WHEN TRYING TO PLACE THE VEHICLE IN PARK. OFTEN THE LEVER GETS HUNG UP BETWEEN REVERSE AND PARK. WHEN THIS HAPPENS, THE VEHICLE'S PRND INDICATOR ON THE CONTROL PANEL WILL TURN A YELLOW COLOR INSTEAD OF THE NORMAL ... Read more

Incident date: May 15, 2019

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN ACCELERATING ON ITS OWN AND WOULD NOT DECELERATE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL, BUT THE ENGINE CONTINUED TO REV. EVENTUALLY, THE VEHICLE BEGAN TO SLOW DOWN. WHEN THE C... Read more

Incident date: Jul 14, 2019

THE ALTERNATOR CAUGHT ON FIRE. TRUCK HAS 62000 MILES ON IT. THE BATTERY LOW VOLTAGE CAME ON. AFTER THE TRUCK RAN FOR A MINUTE IT WENT OUT. I RAN THE TRUCK FOR TEN MINUTES. AFTER I PARKED THE TRUCK AND WENT INSIDE I COULD SMELL SOMETHING. WHEN I STEPPED OUT MY DOOR AND LOOKED SMOKE WAS ROLLING OUT... Read more

Fire

Incident date: Jun 10, 2019

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE ABS WARNING LIGHT ILLUMINATED AND THE VEHICLE VIOLENTLY SHAKES. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, GOT OUT THE VEHICLE AND SEEN SMOKE COMING FROM FRONT PASSENGER SIDE TIRE. THE CONTACT NOT... Read more

Fire

Incident date: May 23, 2019

I WENT TO START MY VEHICLE IN MY DRIVEWAY ON 5/23/2019. THE VEHICLE GAVE ME A LOW BATTERY INDICATION AND IMMEDIATELY SMELLED BURNING PLASTIC. SHUT THE VERTICLE OFF, HAD EVERYONE EXIT THE VEHICLE AND POPPED THE HOOD UP. SMOKE WAS POURING OUT OF THE ALTERNATOR THAT HAD BEEN "INSPECTED " INSTEAD OF ... Read more

Fire

Incident date: Jan 1, 2019

MY TRUCK IS A LEMON. I'VE HAD OVER TEN RECALLS AND THE PROBLEMS JUST CONTINUE. NOW MY CHECK ENGINE LIGHT IS ON AND THE DEALER TOLD ME MY TURBO ACTUATOR IS NOT COMMUNICATING WITH THE TURBO. THEY WANT TO REPLACE IT AT MY COST OF $3500. MY TRUCK ONLY HAS 80K MILES ON IT. I TOLD THEM THE TURBO AND EVERY... Read more

Incident date: Dec 4, 2018

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE ACCELERATING FROM A STOP, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD INDEPENDENTLY AND THE SERVICE THROTTLE WARNING INDICATOR ILLUMINATED. THE DRIVER MANAGED TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE APPROXIMATELY ONE MILE LATER. WHILE THE VEHIC... Read more

Incident date: Oct 20, 2018

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 45-50 MPH, THE STEERING WHEEL AND WHEELS WOBBLED. THE CONTACT HAD TO DECELERATE TO 10 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MEDVED CHRYSLER DODGE JEEP RAM (1520 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) AND... Read more

Incident date: Oct 20, 2018

Incident date: Sep 13, 2018

THE TRUCKS BODY CONTROL MODULE IS FAULTY CAUSING ONLY THE DRIVERS ELECTRIC DOOR LOCKS TO LOCK MAKING THE CHILD SAFETY LOCKS IN OPERABLE. BY DOING ONLINE RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH THESE TRUCKS AND CAN POSE A MAJOR SAFETY ISSUE FOR CHILDREN IN THE BACK SEATS.

Incident date: Sep 13, 2018

Incident date: Jul 7, 2018

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 35 MPH OVER A SPEED BUMP, THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND NOTICED THAT THE FRONT TRACK BAR WAS FRACTURED. THE DEALER (DON ELLIOTT CHRYSLER DODGE, 1225 N RICHMOND RD, WHARTON, TX) DIAGNOSED TH... Read more

Incident date: Nov 20, 2017

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. THE DEALER (LITHIA CHRYSLER JEEP DODGE OF MISSOULA, 5001 GRI... Read more

Incident date: Jun 7, 2018

THE ISSUE OF THE "DEAD PEDAL" NEEDS TO BE FIXED. THIS HAS LEFT ME STRANDED IN THE MIDDLE OF AN INTERSECTION ON SEVERAL OCCASIONS. THIS HAS LEFT ME ON THE SIDE OF THE ROAD HAULING A 40" FIFTH WHEEL TRAILER AND NOW TODAY AT LUNCH I STOP AT A DRIVE THROUGH AND HAD TO PARK MY TRUCK THERE AS I HAVE A DEA... Read more

Incident date: Mar 17, 2018

OUR TRUCK HAS STARTED SHAKING VIOLENTLY, SEEMINGLY RANDOMLY, AT FREEWAY SPEEDS (HAS ONLY OCCURRED AT 50+MPH). THE STEERING WHEEL AND THE WHOLE TRUCK BEGINS VIOLENTLY SHAKE AND BECOMES NEARLY UNCONTROLLABLE WHILE DRIVING AT FREEWAY SPEEDS- IT HAPPENS INSTANTANEOUSLY AND WITHOUT WARNING! YOU HAVE TO... Read more

Showing 50 of 182 complaints.

Technical Service Bulletins, 2013 RAM 3500

808 manufacturer communications from 389 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	109
110000 ELECTRICAL SYSTEM	99
060000 ENGINE AND ENGINE COOLING	48
100000 POWER TRAIN	48
118000 ELECTRICAL SYSTEM:SOFTWARE	44
080000 FUEL SYSTEM, DIESEL	31
060000 ENGINE (PWS)	30
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	26

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emission Recall 67A D Truck Engine Calibration

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emission Recall 67A - D Truck Engine Calibration

060000 ENGINE AND ENGINE COOLING

Emission Recall 67A - D Truck Engine Calibration

020000 SUSPENSION

Steering Drag Link If drag link had been welded due to V06 recall repair and there is an alignment concern, prior to drag link replacement ensure that the welded draglink toe setting procedure has been followed first. ~ ~ Service Library

010000 STEERING

350000 EQUIPMENT

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusi

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

050000 PARKING BRAKE

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

100000 POWER TRAIN

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

130000 VISIBILITY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

180000 VEHICLE SPEED CONTROL

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

280000 BACK OVER PREVENTION

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

120000 EXTERIOR LIGHTING

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

280000 BACK OVER PREVENTION

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

080000 FUEL SYSTEM, DIESEL

Guidelines For The Use Of Alternative Diesel Fuels.

114700 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 1

210000 TRAILER HITCHES

162200 STRUCTURE:BODY:BUMPERS

980000 UNKNOWN OR OTHER

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

163200 STRUCTURE:INTERIOR PANELS:DOOR

160000 STRUCTURE

061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

COOLER - EGR

980000 UNKNOWN OR OTHER

COOLER - EGR

210000 TRAILER HITCHES

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic

114000 ELECTRICAL SYSTEM:WIRING

210000 TRAILER HITCHES

114000 ELECTRICAL SYSTEM:WIRING

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

980000 UNKNOWN OR OTHER

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf

061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

980000 UNKNOWN OR OTHER

060000 ENGINE AND ENGINE COOLING

060000 ENGINE (PWS)

210000 TRAILER HITCHES

100000 POWER TRAIN

Transfer Case Shift Lever Design Change

140000 AIR BAGS

UPDATES - SAFETY RECALL Y26 WHEEL STUDS

200000 WHEELS

UPDATES - SAFETY RECALL Y26 WHEEL STUDS

120000 EXTERIOR LIGHTING

Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may f

080000 FUEL SYSTEM, DIESEL

070000 FUEL SYSTEM, GASOLINE

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

200000 WHEELS

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

200000 WHEELS

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

200000 WHEELS

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

200000 WHEELS

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

200000 WHEELS

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

200000 WHEELS

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

200000 WHEELS

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

200000 WHEELS

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

350000 EQUIPMENT

PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this

356000 EQUIPMENT ADAPTIVE/MOBILITY

030000 BRAKES (PWS)

100000 POWER TRAIN

Powertrain diagnostic and system enhancement.

100000 POWER TRAIN

Powertrain diagnostic and system enhancement.

060000 ENGINE AND ENGINE COOLING

061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

110000 ELECTRICAL SYSTEM

Some Features Of Newly Installed 68509716AB Radio Not Available

110000 ELECTRICAL SYSTEM

Some Features Of Newly Installed 68509716AB Radio Not Available

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some Features Of Newly Installed 68509716AB Radio Not Available

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some Features Of Newly Installed 68509716AB Radio Not Available

070000 FUEL SYSTEM, GASOLINE

External Fuel Pump Relay Kit Now Available

070000 FUEL SYSTEM, GASOLINE

Intelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

980000 UNKNOWN OR OTHER

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

116000 ELECTRICAL SYSTEM:IGNITION

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

060000 ENGINE (PWS)

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

980000 UNKNOWN OR OTHER

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

Click Or Pop From Drag Link

017210 STEERING:LINKAGES:DRAG:LINK:CONNECTION

Click Or Pop From Drag Link

350000 EQUIPMENT

Click Or Pop From Drag Link

017210 STEERING:LINKAGES:DRAG:LINK:CONNECTION

Click Or Pop From Drag Link

114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a fault code for lack of communication with the Trailer

210000 TRAILER HITCHES

114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the

110000 ELECTRICAL SYSTEM

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Showing 100 of 808 bulletins.

NHTSA Safety Investigations, RAM 3500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Open , Model Year: 2022

2022 RAM Transmission Snap Ring Failure

The Office of Defect Investigations (ODI) has received 82 complaints alleging loss of motive power due to an internal transmission failure of the K1 snap ring in model year 2022 Ram 3500, 4500, and 5500 vehicles. Of these complaints, 16 describe a complete loss of motive power at speeds greater than... Read more

RAM 3500 - All Years Overview

Complete safety history for the RAM 3500 across all model years (2007, 2026).

165 Total Recalls

3,518 Total Complaints

1 Investigations

158 Reported Crashes

81 Reported Fires

5 Reported Deaths

RAM 3500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	4	41	View
2025	5	75	View
2024	2	59	View
2023	5	21	View
2022	12	239	View
2021	9	91	View
2020	11	155	View
2019	14	178	View
2018	11	1,129	View
2017	13	421	View
2016	16	180	View
2015	16	205	View
2014	17	305	View
2013 (current)	18	182
2010	8	214	View
2009	2	4	View
2008	1	8	View
2007	1	11	View

Other RAM Models

Model	Recalls	Complaints
2500	337	7,345	View
1500	324	16,135	View
PROMASTER	176	777	View
5500	163	198	View
4500	162	64	View
PROMASTER CITY	46	139	View
C/V TRADESMAN	5	14	View
3500 CAB CHASSIS	2	4	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2013 RAM 3500

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2013 RAM 3500

Most Affected Components

NHTSA Safety Investigations, RAM 3500

RAM 3500 - All Years Overview

RAM 3500 - Year by Year

Other RAM Models