2016 PIERCE QUANTUM
12 recalls, 0 complaints - 3 TSBs
22V809000 Oct 27, 2022
EQUIPMENT:MECHANICAL
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy
Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
22V032000 Jan 26, 2022
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence
A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer servi... Read more
19V022000 Jan 2, 2019
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
18V463000 Jul 11, 2018
STRUCTURE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fa... Read more
Consequence
If the bracket falls, it could strike a person below.
Remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
18V050000 Jan 11, 2018
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial emergency vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, ... Read more
Consequence
A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Remedy
Pierce has notified owners, and dealers will install a remedy kit, free of charge. The recall began on February 9, 2018. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products at 1-800-533-3569. Pierce's number for this recall is 74B287.
17V570000 Sep 14, 2017
STEERING
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on ... Read more
17V455000 Jul 18, 2017
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2016-2017 Arrow XT, Enforcer, Impel, Quantum, and Velocity fire trucks equipped with Hale Pump Interlock Module Kits. The Hale interlock pressure switch can fail after prolonged exposure to extreme cold temperatures, preventing the fire truck water... Read more
Consequence
If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
Remedy
Pierce will notify owners, and Hale Products dealers will replace the interlock modules, free of charge. The recall began on March 24, 2017. Owners may contact Hale customer service at 1-800-533-3569 or Pierce customer service at 1-414-832-3000. Pierce's number for this recall is 74B281.
17V349000 May 31, 2017
SUSPENSION
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
Consequence
If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
16V585000 Aug 5, 2016
POWER TRAIN:MANUAL TRANSMISSION
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire trucks manufactured June 29, 2015, to June 30, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This ... Read more
Consequence
If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Remedy
Piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on September 2, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B277.
16V390000 Jun 1, 2016
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity emergency vehicles manufactured August 4, 2015, to August 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake s... Read more
Consequence
If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Remedy
Pierce will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 16, 2016. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products Customer Service Center at 1-800-533-3... Read more
16V186000 Apr 1, 2016
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium io... Read more
Consequence
If the flashlight battery pack overheats, it can increase the risk of a fire.
Remedy
Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall ... Read more
16V123000 Mar 2, 2016
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2016 Arrow-XT, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire and emergency vehicles manufactured October 13, 2015, to February 9, 2016. The fastener cap over the bearing on the universal joint of the drive shaft may have been ... Read more
Consequence
If the cap was not properly tightened, the cap may detach from the vehicle and become a road hazard. Additionally, the universal joint may separate and the vehicle may not be able to be driven, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will check and correct the tightness of all bolts for the universal joint caps, as needed, free of charge. The recall began on March 25, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B270.
No complaints found for this vehicle.
Technical Service Bulletins, 2016 PIERCE QUANTUM
3 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 121000 EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | 1 |
SB_654
Dec 19, 2023
060000 ENGINE AND ENGINE COOLING
Detroit recently released an ACM software update v7.61.2.0 to address high occurrences of Selective Catalyst Reduction Closed Loop Control at Maximum Limit faults on Pierce apparatus with MY2016 a?? 2022 Detroit engines. The updated softwa
SB_654
Dec 19, 2023
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Detroit recently released an ACM software update v7.61.2.0 to address high occurrences of Selective Catalyst Reduction Closed Loop Control at Maximum Limit faults on Pierce apparatus with MY2016 a?? 2022 Detroit engines. The updated softwa
WB 19
Dec 12, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Warranty bulletin discussing condensation in LED headlamps produced by JW Speaker. Per supplier, condensation in headlamp with not impact performance or operation of the headlamp.
PIERCE QUANTUM - All Years Overview
Complete safety history for the PIERCE QUANTUM across all model years (1995, 2024).
191
Total Recalls
3
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths
PIERCE QUANTUM - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2024 | 1 | 0 | View |
| 2023 | 1 | 0 | View |
| 2022 | 2 | 0 | View |
| 2021 | 4 | 0 | View |
| 2020 | 4 | 0 | View |
| 2019 | 5 | 0 | View |
| 2018 | 6 | 0 | View |
| 2017 | 8 | 0 | View |
| 2016 (current) | 12 | 0 | |
| 2015 | 13 | 0 | View |
| 2014 | 8 | 0 | View |
| 2013 | 9 | 0 | View |
| 2012 | 10 | 0 | View |
| 2011 | 12 | 0 | View |
| 2010 | 15 | 0 | View |
| 2009 | 13 | 1 | View |
| 2008 | 13 | 0 | View |
| 2007 | 9 | 0 | View |
| 2006 | 5 | 0 | View |
| 2005 | 5 | 1 | View |
| 2004 | 6 | 0 | View |
| 2003 | 5 | 0 | View |
| 2002 | 5 | 0 | View |
| 2001 | 4 | 1 | View |
| 2000 | 5 | 0 | View |
| 1999 | 4 | 0 | View |
| 1998 | 2 | 0 | View |
| 1997 | 2 | 0 | View |
| 1996 | 2 | 0 | View |
| 1995 | 1 | 0 | View |