2005 PIERCE QUANTUM
5 recalls, 1 complaints
19V022000 Jan 2, 2019
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
17V348000 May 30, 2017
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Consequence
Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
11V551000 Nov 10, 2011
STRUCTURE:BODY:DOOR
Defect Description
PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2005, 2008-2011 ARROW XT, CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, QUANTUM, SABER, AND VELOCITY 75 FOOT HAL (HEAVY ALUMINUM LADDER) FIRE APPARATUS BODIES VEHICLES MANUFACTURED FROM MAY 17,2005, THROUGH OCTOBER 13, 2011, THAT MAY BE EQUIPP... Read more
Consequence
IF THE DOOR OPENS, THE SCBA CYLINDERS MAY FALL OUT OF THE COMPARTMENT AND ONTO THE ROADWAY, INCREASING THE RISK OF A CRASH OR INJURY TO PEDESTRIANS.
Remedy
PIERCE DEALERS WILL NOTIFY OWNERS, AND WILL INSTALL A FLAT REINFORCEMENT PLATE THAT SPANS THE LENGTH OF THE SCBA DOOR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
05V355000 Aug 10, 2005
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
ON CERTAIN FIRE TRUCKS, INTERFERENCE MAY OCCUR BETWEEN THE AERIAL FRONT AXLE INTERLOCK SENSOR BRACKET AND THE FRONT AIR BRAKE HOSE. THIS CONDITION OCCURS DURING FULL TURN STEERING AND FULL SUSPENSION JOUNCE COMPRESSION.
Consequence
THIS INTERFERENCE MAY CAUSE CHAFING LEADING TO A POTENTIAL FRONT AIR BRAKE HOSE FAILURE. IN THE EVENT OF A FRONT BRAKE HOSE FAILURE, LOSS OF FRONT BRAKING WILL OCCUR, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REMOVE THE EXISTING FRONT AXLE INTERLOCK SENSOR BRACKET AND INSTALL A NEW BRACKET IN A NEW LOCATION AVOIDING THE FRONT AXLE BRAKE HOSE. THE RECALL BEGAN ON OCTOBER 13, 2005. OWNERS MAY CONTACT PIERCE AT 920-832-3249.
05V220000 May 12, 2005
SUSPENSION
Defect Description
CERTAIN FIRE TRUCKS EQUIPPED WITH HOLLAND/NEWAY AIR SUSPENSION SYSTEMS, A TRANSVERSE BEAM CASTINGS MAY FRACTURE UNDER NORMAL LOADS. IF A CASTING BREAKS WHEN THE VEHICLE IS TRAVELING ON A ROADWAY THERE IS THE POTENTIAL FOR PIECES OF THE CASTING TO BECOME PROJECTILES AND THE SUSPENSION?S TRANSVERSE B... Read more
Consequence
THIS WILL CAUSE SPARKS THAT COULD POTENTIALLY IGNITE AND CAUSE A FIRE.
Remedy
HOLLAND IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT AND REPLACE THE DEFECTIVE TRANSVERSE BEAM ASSEMBLIES FREE OF CHARGE. OWNERS MAY CONTACT HOLLAND AT 616-396-6501 OR PIERCE AT 1-888-974-3723.
Complaint Statistics
1 total complaints
1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 1 |
STRUCTURE:BODY
Sep 22, 2017
Incident date: Sep 15, 2017
AFTER PARKING THE TRUCK WHEN THE DRIVER OPENED HIS DOOR THE STEPS DID NOT OPEN UP AND HE FELL TO THE GROUND. AFTER INVESTIGATING THE ACCIDENT WE FOUND THAT THE ACTUATING ROD THAT RAISED AND LOWERS THE STEPS WAS BENT AND PREVENTED THE STEPS FROM LOWERING. WE FEEL THAT THE SYSTEM SHOULD HAVE A FAIL ... Read more
1 injured
PIERCE QUANTUM - All Years Overview
Complete safety history for the PIERCE QUANTUM across all model years (1995, 2024).
191
Total Recalls
3
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths
PIERCE QUANTUM - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2024 | 1 | 0 | View |
| 2023 | 1 | 0 | View |
| 2022 | 2 | 0 | View |
| 2021 | 4 | 0 | View |
| 2020 | 4 | 0 | View |
| 2019 | 5 | 0 | View |
| 2018 | 6 | 0 | View |
| 2017 | 8 | 0 | View |
| 2016 | 12 | 0 | View |
| 2015 | 13 | 0 | View |
| 2014 | 8 | 0 | View |
| 2013 | 9 | 0 | View |
| 2012 | 10 | 0 | View |
| 2011 | 12 | 0 | View |
| 2010 | 15 | 0 | View |
| 2009 | 13 | 1 | View |
| 2008 | 13 | 0 | View |
| 2007 | 9 | 0 | View |
| 2006 | 5 | 0 | View |
| 2005 (current) | 5 | 1 | |
| 2004 | 6 | 0 | View |
| 2003 | 5 | 0 | View |
| 2002 | 5 | 0 | View |
| 2001 | 4 | 1 | View |
| 2000 | 5 | 0 | View |
| 1999 | 4 | 0 | View |
| 1998 | 2 | 0 | View |
| 1997 | 2 | 0 | View |
| 1996 | 2 | 0 | View |
| 1995 | 1 | 0 | View |