2014 PIERCE QUANTUM
8 recalls, 0 complaints - 8 TSBs
22V809000 Oct 27, 2022
EQUIPMENT:MECHANICAL
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy
Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
19V022000 Jan 2, 2019
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
18V463000 Jul 11, 2018
STRUCTURE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fa... Read more
Consequence
If the bracket falls, it could strike a person below.
Remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
17V349000 May 31, 2017
SUSPENSION
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
Consequence
If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
16V186000 Apr 1, 2016
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium io... Read more
Consequence
If the flashlight battery pack overheats, it can increase the risk of a fire.
Remedy
Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall ... Read more
15V760000 Nov 16, 2015
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator inp... Read more
Consequence
An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
Remedy
Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B252.
15V516000 Aug 13, 2015
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Pierce Arrow XT, Dash CF, Enforcer, Quantum, and Velocity emergency vehicles manufactured from November 3, 2014, through July 31, 2015. The affected vehicles have a driveshaft that may bend or twist possibly causing it disconne... Read more
Consequence
If the driveshaft disconnects from the vehicle, the vehicle would have a loss of drive, disabling it on the roadway and preventing the vehicle from responding to an emergency. Additionally, portions of the driveshaft could become a road hazard. These scenarios may increase the risk of a crash.
Remedy
Pierce has notified owners, and dealers will install a stronger driveshaft, free of charge. The recall began on September 15, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B265.
15V511000 Aug 12, 2015
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Velocity and Quantum vehicles manufactured from February 10, 2014, through January 8, 2015, and equipped with LED headlamp assemblies. The headlamps on the affected vehicles may flicker when the vehicle is operated in extreme c... Read more
Consequence
If the headlights flicker and do not provide steady illumination, other drivers may be confused and the driver may have reduced visibility, increasing the risk of a vehicle crash.
Remedy
Pierce will notify owners, and dealers will replace the headlamps, free of charge. The recall began on September 3, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B264.
No complaints found for this vehicle.
Technical Service Bulletins, 2014 PIERCE QUANTUM
8 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 121000 EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| 070000 FUEL SYSTEM, GASOLINE | 1 |
| 181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 1 |
| 350000 EQUIPMENT | 1 |
| 101610 POWER TRAIN:CLUTCH ASSEMBLY:LINKAGE:HYDRAULIC HOSE/FITTINGS | 1 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
WB 19
Dec 12, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Warranty bulletin discussing condensation in LED headlamps produced by JW Speaker. Per supplier, condensation in headlamp with not impact performance or operation of the headlamp.
Dealer Letter -
Dec 22, 2014
181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Field Update Notice #74B258 Accelerator Pedal - Pierce Manufacturing has determined that a defect which relates to motor vehicle safety exists in certain Quantum custom fire apparatus models manufactured between 2008 and 2011 equipped with
Dealer Letter -
Aug 29, 2014
070000 FUEL SYSTEM, GASOLINE
Field Update Notice #74B256 Dash CF PUC Pump Dipstick - Pierce has determined some Dash CF models have the incorrect length dipstick installed on the PUC pump.
Service Bulletin
Aug 19, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Service Topic 249 - Red Dot Ceiling Mounted R-6555 Evaporator Filter Replacement.
Service Bulletin
Aug 19, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Topic 249 - Red Dot Ceiling Mounted R-6555 Evaporator Filter Replacement.
Dealer Notificat
Aug 15, 2014
350000 EQUIPMENT
Field Update Notice #74B253 Hercules CAFS Hydraulic Hose. Pierce has ddetermined some vehicles built with the Hercules CAFS m;ay have had an incorrect hydraulic hose installed.
Dealer Notificat
Aug 15, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Field Update Notice #74B253 Hercules CAFS Hydraulic Hose. Pierce has ddetermined some vehicles built with the Hercules CAFS m;ay have had an incorrect hydraulic hose installed.
Dealer Notificat
Aug 15, 2014
101610 POWER TRAIN:CLUTCH ASSEMBLY:LINKAGE:HYDRAULIC HOSE/FITTINGS
Field Update Notice #74B253 Hercules CAFS Hydraulic Hose. Pierce has ddetermined some vehicles built with the Hercules CAFS m;ay have had an incorrect hydraulic hose installed.
PIERCE QUANTUM - All Years Overview
Complete safety history for the PIERCE QUANTUM across all model years (1995, 2024).
191
Total Recalls
3
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths
PIERCE QUANTUM - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2024 | 1 | 0 | View |
| 2023 | 1 | 0 | View |
| 2022 | 2 | 0 | View |
| 2021 | 4 | 0 | View |
| 2020 | 4 | 0 | View |
| 2019 | 5 | 0 | View |
| 2018 | 6 | 0 | View |
| 2017 | 8 | 0 | View |
| 2016 | 12 | 0 | View |
| 2015 | 13 | 0 | View |
| 2014 (current) | 8 | 0 | |
| 2013 | 9 | 0 | View |
| 2012 | 10 | 0 | View |
| 2011 | 12 | 0 | View |
| 2010 | 15 | 0 | View |
| 2009 | 13 | 1 | View |
| 2008 | 13 | 0 | View |
| 2007 | 9 | 0 | View |
| 2006 | 5 | 0 | View |
| 2005 | 5 | 1 | View |
| 2004 | 6 | 0 | View |
| 2003 | 5 | 0 | View |
| 2002 | 5 | 0 | View |
| 2001 | 4 | 1 | View |
| 2000 | 5 | 0 | View |
| 1999 | 4 | 0 | View |
| 1998 | 2 | 0 | View |
| 1997 | 2 | 0 | View |
| 1996 | 2 | 0 | View |
| 1995 | 1 | 0 | View |