2017 PIERCE IMPEL
6 recalls, 0 complaints - 15 TSBs
26V217000 Apr 6, 2026
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.
Consequence
A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.
Remedy
Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.
21V394000 May 26, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact Pierce customer service at 1-888-974-3723.
19V022000 Jan 2, 2019
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
18V756000 Oct 26, 2018
EXTERIOR LIGHTING:BRAKE LIGHTS
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2017-2018 Pierce Arrow XT, Dash, Enforcer, Impel, Quantum, Saber, Velocity, and Commercial vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal... Read more
Consequence
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy
Pierce will notify owners, and Whelen will inspect the vehicles and replace the brake lights, as necessary, free of charge. The recall began March 4, 2019. Owners may contact Pierce customer service at 1-888-974-3723.
18V463000 Jul 11, 2018
STRUCTURE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fa... Read more
Consequence
If the bracket falls, it could strike a person below.
Remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
17V455000 Jul 18, 2017
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2016-2017 Arrow XT, Enforcer, Impel, Quantum, and Velocity fire trucks equipped with Hale Pump Interlock Module Kits. The Hale interlock pressure switch can fail after prolonged exposure to extreme cold temperatures, preventing the fire truck water... Read more
Consequence
If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
Remedy
Pierce will notify owners, and Hale Products dealers will replace the interlock modules, free of charge. The recall began on March 24, 2017. Owners may contact Hale customer service at 1-800-533-3569 or Pierce customer service at 1-414-832-3000. Pierce's number for this recall is 74B281.
No complaints found for this vehicle.
Technical Service Bulletins, 2017 PIERCE IMPEL
15 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 4 |
| 121000 EXTERIOR LIGHTING:HEADLIGHTS | 2 |
| 110000 ELECTRICAL SYSTEM | 2 |
| 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 2 |
| 121400 EXTERIOR LIGHTING:HEADLIGHTS:BULBS | 1 |
| 162520 STRUCTURE:BODY:TAILGATE:INTEGRATED STEPS | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | 1 |
PB_560.2
Feb 11, 2024
350000 EQUIPMENT
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
SB_654
Dec 19, 2023
060000 ENGINE AND ENGINE COOLING
Detroit recently released an ACM software update v7.61.2.0 to address high occurrences of Selective Catalyst Reduction Closed Loop Control at Maximum Limit faults on Pierce apparatus with MY2016 a?? 2022 Detroit engines. The updated softwa
SB_654
Dec 19, 2023
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Detroit recently released an ACM software update v7.61.2.0 to address high occurrences of Selective Catalyst Reduction Closed Loop Control at Maximum Limit faults on Pierce apparatus with MY2016 a?? 2022 Detroit engines. The updated softwa
SB_588.4
Jul 25, 2023
110000 ELECTRICAL SYSTEM
Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
SB_588.4
Jul 25, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
PB_560
Apr 13, 2023
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560
Apr 13, 2023
162520 STRUCTURE:BODY:TAILGATE:INTEGRATED STEPS
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560
Apr 13, 2023
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
SB_588
Jan 5, 2023
110000 ELECTRICAL SYSTEM
Addressing fault codes and upgrades to the MCC HVAC system.
SB_588
Jan 5, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Addressing fault codes and upgrades to the MCC HVAC system.
PB_560
Dec 2, 2022
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560
Nov 23, 2022
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
WB 19
Dec 12, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Warranty bulletin discussing condensation in LED headlamps produced by JW Speaker. Per supplier, condensation in headlamp with not impact performance or operation of the headlamp.
Service Bulletin
Jan 16, 2015
121000 EXTERIOR LIGHTING:HEADLIGHTS
LED Headlight Part Numbers and Install Instructions
Service Bulletin
Jan 16, 2015
121400 EXTERIOR LIGHTING:HEADLIGHTS:BULBS
LED Headlight Part Numbers and Install Instructions
PIERCE IMPEL - All Years Overview
Complete safety history for the PIERCE IMPEL across all model years (1998, 2026).
146
Total Recalls
7
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
PIERCE IMPEL - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 0 | View |
| 2025 | 2 | 0 | View |
| 2024 | 1 | 0 | View |
| 2023 | 2 | 0 | View |
| 2022 | 3 | 0 | View |
| 2021 | 4 | 0 | View |
| 2020 | 6 | 0 | View |
| 2019 | 6 | 0 | View |
| 2018 | 6 | 0 | View |
| 2017 (current) | 6 | 0 | |
| 2016 | 9 | 0 | View |
| 2015 | 9 | 0 | View |
| 2014 | 3 | 0 | View |
| 2013 | 7 | 0 | View |
| 2012 | 5 | 0 | View |
| 2011 | 8 | 0 | View |
| 2010 | 9 | 0 | View |
| 2009 | 13 | 0 | View |
| 2008 | 15 | 1 | View |
| 2007 | 12 | 6 | View |
| 2006 | 5 | 0 | View |
| 2005 | 4 | 0 | View |
| 2004 | 3 | 0 | View |
| 2003 | 2 | 0 | View |
| 2002 | 1 | 0 | View |
| 2001 | 1 | 0 | View |
| 2000 | 1 | 0 | View |
| 1999 | 1 | 0 | View |
| 1998 | 1 | 0 | View |