2016 PIERCE IMPEL
9 recalls, 0 complaints - 15 TSBs
26V217000 Apr 6, 2026
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.
Consequence
A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.
Remedy
Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.
19V022000 Jan 2, 2019
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
18V463000 Jul 11, 2018
STRUCTURE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fa... Read more
Consequence
If the bracket falls, it could strike a person below.
Remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
17V570000 Sep 14, 2017
STEERING
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on ... Read more
17V455000 Jul 18, 2017
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2016-2017 Arrow XT, Enforcer, Impel, Quantum, and Velocity fire trucks equipped with Hale Pump Interlock Module Kits. The Hale interlock pressure switch can fail after prolonged exposure to extreme cold temperatures, preventing the fire truck water... Read more
Consequence
If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
Remedy
Pierce will notify owners, and Hale Products dealers will replace the interlock modules, free of charge. The recall began on March 24, 2017. Owners may contact Hale customer service at 1-800-533-3569 or Pierce customer service at 1-414-832-3000. Pierce's number for this recall is 74B281.
16V585000 Aug 5, 2016
POWER TRAIN:MANUAL TRANSMISSION
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire trucks manufactured June 29, 2015, to June 30, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This ... Read more
Consequence
If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Remedy
Piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on September 2, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B277.
16V551000 Jul 22, 2016
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Enforcer, Impel, and Velocity vehicles manufactured April 12, 2016, to May 31, 2016, equipped with aerial devices. The affected vehicles may have a plastic plug installed in an unused port in the hydraulic pump for the aerial d... Read more
Consequence
The inoperable aerial device can increase the risk of injury if the operator needs to move away from a hazardous situation or it may impede the safety mission.
Remedy
Pierce has notified owners, and dealers will inspect the vehicles and replace the plastic plug with a metal plug, as necessary, free of charge. The recall began on July 26, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B276.
16V390000 Jun 1, 2016
EQUIPMENT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity emergency vehicles manufactured August 4, 2015, to August 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake s... Read more
Consequence
If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Remedy
Pierce will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 16, 2016. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products Customer Service Center at 1-800-533-3... Read more
16V123000 Mar 2, 2016
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2016 Arrow-XT, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire and emergency vehicles manufactured October 13, 2015, to February 9, 2016. The fastener cap over the bearing on the universal joint of the drive shaft may have been ... Read more
Consequence
If the cap was not properly tightened, the cap may detach from the vehicle and become a road hazard. Additionally, the universal joint may separate and the vehicle may not be able to be driven, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will check and correct the tightness of all bolts for the universal joint caps, as needed, free of charge. The recall began on March 25, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B270.
No complaints found for this vehicle.
Technical Service Bulletins, 2016 PIERCE IMPEL
15 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 4 |
| 121000 EXTERIOR LIGHTING:HEADLIGHTS | 2 |
| 110000 ELECTRICAL SYSTEM | 2 |
| 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 2 |
| 121400 EXTERIOR LIGHTING:HEADLIGHTS:BULBS | 1 |
| 162520 STRUCTURE:BODY:TAILGATE:INTEGRATED STEPS | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | 1 |
PB_560.2
Feb 11, 2024
350000 EQUIPMENT
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
SB_654
Dec 19, 2023
060000 ENGINE AND ENGINE COOLING
Detroit recently released an ACM software update v7.61.2.0 to address high occurrences of Selective Catalyst Reduction Closed Loop Control at Maximum Limit faults on Pierce apparatus with MY2016 a?? 2022 Detroit engines. The updated softwa
SB_654
Dec 19, 2023
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Detroit recently released an ACM software update v7.61.2.0 to address high occurrences of Selective Catalyst Reduction Closed Loop Control at Maximum Limit faults on Pierce apparatus with MY2016 a?? 2022 Detroit engines. The updated softwa
SB_588.4
Jul 25, 2023
110000 ELECTRICAL SYSTEM
Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
SB_588.4
Jul 25, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
PB_560
Apr 13, 2023
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560
Apr 13, 2023
162520 STRUCTURE:BODY:TAILGATE:INTEGRATED STEPS
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560
Apr 13, 2023
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
SB_588
Jan 5, 2023
110000 ELECTRICAL SYSTEM
Addressing fault codes and upgrades to the MCC HVAC system.
SB_588
Jan 5, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Addressing fault codes and upgrades to the MCC HVAC system.
PB_560
Dec 2, 2022
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560
Nov 23, 2022
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
WB 19
Dec 12, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Warranty bulletin discussing condensation in LED headlamps produced by JW Speaker. Per supplier, condensation in headlamp with not impact performance or operation of the headlamp.
Service Bulletin
Jan 16, 2015
121000 EXTERIOR LIGHTING:HEADLIGHTS
LED Headlight Part Numbers and Install Instructions
Service Bulletin
Jan 16, 2015
121400 EXTERIOR LIGHTING:HEADLIGHTS:BULBS
LED Headlight Part Numbers and Install Instructions
PIERCE IMPEL - All Years Overview
Complete safety history for the PIERCE IMPEL across all model years (1998, 2026).
146
Total Recalls
7
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
PIERCE IMPEL - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 0 | View |
| 2025 | 2 | 0 | View |
| 2024 | 1 | 0 | View |
| 2023 | 2 | 0 | View |
| 2022 | 3 | 0 | View |
| 2021 | 4 | 0 | View |
| 2020 | 6 | 0 | View |
| 2019 | 6 | 0 | View |
| 2018 | 6 | 0 | View |
| 2017 | 6 | 0 | View |
| 2016 (current) | 9 | 0 | |
| 2015 | 9 | 0 | View |
| 2014 | 3 | 0 | View |
| 2013 | 7 | 0 | View |
| 2012 | 5 | 0 | View |
| 2011 | 8 | 0 | View |
| 2010 | 9 | 0 | View |
| 2009 | 13 | 0 | View |
| 2008 | 15 | 1 | View |
| 2007 | 12 | 6 | View |
| 2006 | 5 | 0 | View |
| 2005 | 4 | 0 | View |
| 2004 | 3 | 0 | View |
| 2003 | 2 | 0 | View |
| 2002 | 1 | 0 | View |
| 2001 | 1 | 0 | View |
| 2000 | 1 | 0 | View |
| 1999 | 1 | 0 | View |
| 1998 | 1 | 0 | View |