2007 PIERCE IMPEL
12 recalls, 6 complaints - 16 TSBs
19V022000 Jan 2, 2019
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
18V463000 Jul 11, 2018
STRUCTURE
Defect Description
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fa... Read more
Consequence
If the bracket falls, it could strike a person below.
Remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
15V615000 Oct 1, 2015
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Defect Description
Pierce Manufacturing (Pierce) is recalling certain model year 2006-2007 Arrow XT, Dash, Enforcer, Lance, Impel, and Quantum vehicles manufactured January 1, 2006, to March 31, 2007. In the affected vehicles, tears in the ball joint protective boots may result in contamination of the ball joints.
Consequence
The contamination may cause premature ball joint failure and the wheel to disengage from the control arm, increasing the risk of a vehicle crash.
Remedy
Pierce will notify owners, and dealers will inspect the affected vehicles for torn ball joint boots. Pierce will also evaluate the ball joint wear. Ball joints with an unexpected level of wear will be replaced. These repairs will be performed free of charge. The recall began on December 10, 2015... Read more
13V214000 May 17, 2013
STRUCTURE:BODY:DOOR
Defect Description
Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts.... Read more
Consequence
In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1-920-832-3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.
13V062000 Feb 25, 2013
LATCHES/LOCKS/LINKAGES
Defect Description
Pierce is recalling certain model year 2007-2010 Velocity and Impel fire trucks manufactured from June 6, 2007, through October 30, 2010. The springs inside the inner door handles may allow the door to open inadvertently.
Consequence
If the door inadvertently opens while the vehicle is in motion, the occupants may fall out and suffer personal injury.
Remedy
Pierce will notify owners, and dealers will replace the inner door handles, free of charge. The recall began during May 2013. Owners may contact Pierce at 1-920-832-3000.
10V423000 Sep 21, 2010
STEERING
Defect Description
PIERCE IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2008 ARROW XT, LANCE, VELOCITY, ENFORCER, IMPEL, AND DASH CUSTOM FIRE APPARATUS VEHICLES MANUFACTURED FROM MAY 30, 1998 THROUGH NOVEMBER 25, 2008. THE STEERING GEAR BRACKET MAY FRACTURE AND BREAK. IF THIS OCCURS THE STEERING GEAR MAY DETACH FROM ... Read more
Consequence
DETACHMENT OF THE STEERING GEAR WILL RESULT IN A LOSS OF STEERING CONTROL THAT COULD CAUSE A CRASH.
Remedy
PIERCE WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A NEW STEERING GEAR MOUNTING BRACKET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 12, 2010. OWNERS ARE BEING INSTRUCTED TO INSPECT THE STEERING GEAR BRACKET PRIOR TO EACH TRIP. THE REMEDY TO REPAIR THIS DEFECT IS EXPECTED TO BEGIN NO EARLIE... Read more
10V317000 Jul 8, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Defect Description
PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, ENFORCER, IMPEL, QUANTUM, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM OCTOBER 11, 2006 THROUGH JUNE 16, 2010 AND EQUIPPED WITH MERITOR WABCO EX225 REAR DISC BRAKES AND ONSPOT AUTOMATIC TIRE CHAINS. THE MERITOR WABCO EX225 REAR ... Read more
Consequence
IF THIS INTERFERENCE OCCURS, BRAKING PERFORMANCE MAY BE REDUCED WITHOUT WARNING AND A CRASH MAY OCCUR.
Remedy
DEALERS WILL INSTALL NEW AUTOMATIC TIRE CHAIN BRACKETS. THE NEW BRACKETS PROVIDE ADDITIONAL CLEARANCE FOR THE FULL ACTUATION OF THE DISC BRAKE CALIPERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN IN JULY 2010. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
10V300000 Jun 28, 2010
STRUCTURE:BODY:BUMPERS
Defect Description
PIERCE IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2009 CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, LANCE SABER, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM FEBRUARY 20, 2003, THROUGH MARCH 27, 2009. THESE TRUCKS MAY BE EQUIPPED WITH DROP-DOWN FIRE HOSE TRAYS MOUNTED UNDER THE FRONT BUMPER. THE HOSE T... Read more
Consequence
IF THIS OCCURS THE FIRE HOSE MAY DROP TO THE ROADWAY WITHOUT WARNING. POTENTIAL INJURY TO PEOPLE AND PROPERTY MAY OCCUR. THE SUDDEN HOSE DEPLOYMENT MAY ALSO DISTRACT DRIVERS TRYING TO AVOID THE HOSE AND A CRASH MAY OCCUR.
Remedy
A NEW AND IMPROVED LATCH DESIGN HAS BEEN DEVELOPED AND A NEW HOSE BOX INCORPORATING THE NEW LATCH WILL BE INSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.
09V341000 Aug 31, 2009
AIR BAGS:SIDE/WINDOW:CURTAIN
Defect Description
PIERCE IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 FIRE TRUCKS EQUIPPED WITH SIDE-ROLL PROTECTION SYSTEMS. THE SENSOR DESIGNED TO DETECT VEHICLE ROLL CAN MALFUNCTION RESULTING IN AN INADVERTENT DEPLOYMENT OF THE PROTECTION SYSTEM.
Consequence
INADVERTENT DEPLOYMENT OF THE SIDE-ROLL PROTECTION SYSTEM COULD RESULT IN A VEHICLE CRASH OR INJURY TO AN OUT OF POSITION OCCUPANT.
Remedy
PIERCE WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 31, 2009. OWNERS MAY CONTACT PIERCE TOLL-FREE AT 1-888-974-3723.
09V105000 Apr 1, 2009
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect Description
PIERCE IS RECALLING 167 MY 2007-2008 VELOCITY AND IMPEL FIRE TRUCKS. A BATTERY BOX IS POSITIONED ON BOTH SIDES OF THE CHASSIS FRAME DIRECTLY UNDER THE CAB. CAB INTERFERENCE MAY OCCUR WITH THE POSITIVE BATTERY POST AND THE ALUMINUM CAB FLOOR SUBSTRUCTURE.
Consequence
IF METAL-TO-METAL CONTACT WERE TO HAPPEN, AN ELECTRICAL ARCING BETWEEN THE CAB AND BATTERY COULD OCCUR INCREASING THE RISK OF ELECTRICAL SHORT CIRCUIT AND A FIRE.
Remedy
OWNERS WILL RECEIVE A REMEDY KIT ALONG WITH INSTRUCTIONS AND SHOULD INSPECT THE POSITIVE BATTERY POSTS TO MAKE SURE THE PROTECTIVE CAPS HAVE NOT WORN AWAY, IF CONTACT WITH THE CAB HAS OCCURRED, REPLACE THE BATTERY POST PROTECTIVE CAPS. THIS REMEDY WILL BE FREE OF CHARGE. THE RECALL BEGAN ON APRIL ... Read more
08V598000 Nov 18, 2008
SERVICE BRAKES, AIR:DISC:CALIPER
Defect Description
PIERCE IS RECALLING 15 MY 2007-2008 DASH, ENFORCER, IMPEL, QUANTUM AND VELOCITY FIRE TRUCKS EQUIPPED WITH ARVINMERITOR REAR DISC BRAKES AND HENDRICKSON FIREMAAX SUSPENSION. INTERFERENCE WITH THE BRAKE CALIPER ADJUSTER BOLT SLEEVE AND THE SUSPENSION BEAM MAY OCCUR. THIS INTERFERENCE MAY OCCUR IF TH... Read more
Consequence
IF THE ADJUSTER CAN NOT ROTATE, BRAKE PERFORMANCE MAY BE COMPROMISED AND A CRASH MAY OCCUR.
Remedy
DEALERS WILL ADJUST THE BOLT SLEEVE AND THE PROPER COMPONENTS FREE OF CHARGE. ALL OWNERS HAVE BEEN NOTIFIED BY ARVINMERITOR.
08V020000 Jan 15, 2008
STEERING:GEAR BOX:SHAFT PITMAN
Defect Description
ON CERTAIN FIRE TRUCKS EQUIPPED WITH TRW STEERING GEARS, MODELS TAS85 AND RCS85, THESE STEERING GEARS CONTAIN POTENTIALLY DEFECTIVE SECTOR SHAFTS WITH AN INCORRECT GEAR TOOTH WHICH MAY INTERFERE WITH THE RACK-PISTON TEETH, RESULTING IN A STICK OR BIND CONDITION.
Consequence
THIS CONDITION HAS THE POTENTIAL TO CAUSE THE STEERING GEAR TO STALL AND RESTRICT THE STEERING TURNING ANGLE OF THE VEHICLE WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy
PIERCE IS WORKING WITH TRW TO REPLACE THE DEFECTIVE STEERING GEAR (PLEASE SEE 07E101). THE RECALL BEGAN ON JANUARY 11, 2008. OWNERS ONTACT TRW AT 765-429-1768 OR PIERCE AT 920-832-3249.
Complaint Statistics
6 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 3 |
| SUSPENSION | 3 |
STEERING
Nov 25, 2015
Incident date: Nov 18, 2015
REF: NHTSA #15V615000 VOQ #10671053 1/8/15 WE FILED A COMPLAINT THAT OUR '07 PIERCE IMPEL FIRE TRUCK HAD A STEERING ISSUE, OPERATOR DID NOT FEEL IN CONTROL, AND MECHANICS FOUND BALL JOINTS FAILED. THERE IS A 910 PIERCE FIRE TRUCK RECALL THAT REFERENCE OUR COMPLAINT. THE RECALL COVERS 06/07 ARROW... Read more
SUSPENSION
Nov 25, 2015
Incident date: Nov 18, 2015
REF: NHTSA #15V615000 VOQ #10671053 1/8/15 WE FILED A COMPLAINT THAT OUR '07 PIERCE IMPEL FIRE TRUCK HAD A STEERING ISSUE, OPERATOR DID NOT FEEL IN CONTROL, AND MECHANICS FOUND BALL JOINTS FAILED. THERE IS A 910 PIERCE FIRE TRUCK RECALL THAT REFERENCE OUR COMPLAINT. THE RECALL COVERS 06/07 ARROW... Read more
STEERING
Apr 1, 2015
Incident date: Mar 7, 2015
3/7/15, THIS FIRE TRUCK HAD STEERING ISSUES. THE CREW WAS RETURNING FROM A FIRE CALL. THE CREW CALLED THE ON-CALL TECHNICIAN AND REPORTED THE TRUCK WAS HARD TO DRIVE, HARD TO CONTROL, AND NOT SAFE. THE TECHNICIAN TEST DROVE AND AGREED WITH THE DRIVER. THE ILL STEERING TRUCK WAS TAKEN OUT OF SERVICE.... Read more
SUSPENSION
Apr 1, 2015
Incident date: Mar 7, 2015
3/7/15, THIS FIRE TRUCK HAD STEERING ISSUES. THE CREW WAS RETURNING FROM A FIRE CALL. THE CREW CALLED THE ON-CALL TECHNICIAN AND REPORTED THE TRUCK WAS HARD TO DRIVE, HARD TO CONTROL, AND NOT SAFE. THE TECHNICIAN TEST DROVE AND AGREED WITH THE DRIVER. THE ILL STEERING TRUCK WAS TAKEN OUT OF SERVICE.... Read more
STEERING
Jan 8, 2015
Incident date: Nov 28, 2014
THE DRIVER OF THE FIRE TRUCK REPORTED THAT THE TRUCK WAS NOT STEERING CORRECTLY DRIVING DOWN THE ROAD. THE TRUCK WAS BROUGHT TO MARTIN COUNTY FIRE RESCUE FLEET SERVICES SHOP. IT WAS CONFIRMED THERE WAS AN ISSUE WITH THE TAK4 STEERING SYSTEM, BALL JOINTS. THE BALL JOINTS WERE REMOVED FROM THE TRUCK A... Read more
SUSPENSION
Jan 8, 2015
Incident date: Nov 28, 2014
THE DRIVER OF THE FIRE TRUCK REPORTED THAT THE TRUCK WAS NOT STEERING CORRECTLY DRIVING DOWN THE ROAD. THE TRUCK WAS BROUGHT TO MARTIN COUNTY FIRE RESCUE FLEET SERVICES SHOP. IT WAS CONFIRMED THERE WAS AN ISSUE WITH THE TAK4 STEERING SYSTEM, BALL JOINTS. THE BALL JOINTS WERE REMOVED FROM THE TRUCK A... Read more
Technical Service Bulletins, 2007 PIERCE IMPEL
16 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 4 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 2 |
| 170000 LATCHES/LOCKS/LINKAGES | 1 |
| 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 1 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| 162000 STRUCTURE:BODY | 1 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
PB_560.2
Feb 11, 2024
350000 EQUIPMENT
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
SB_588.4
Jul 25, 2023
110000 ELECTRICAL SYSTEM
Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
SB_588.4
Jul 25, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
PB_560
Apr 13, 2023
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560
Apr 13, 2023
162520 STRUCTURE:BODY:TAILGATE:INTEGRATED STEPS
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560
Apr 13, 2023
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
SB_588
Jan 5, 2023
110000 ELECTRICAL SYSTEM
Addressing fault codes and upgrades to the MCC HVAC system.
SB_588
Jan 5, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Addressing fault codes and upgrades to the MCC HVAC system.
PB_560
Dec 2, 2022
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
PB_560
Nov 23, 2022
160000 STRUCTURE
Replacement step options for discontinued power steps on Impel/Velocitya?? chassis.
TSB-74B175
Feb 10, 2009
110000 ELECTRICAL SYSTEM
PIERCE MFG: MULTIPLE UNITS HAVE EXPERIENCED MOISTURE COLLECTING WITHIN THE ROTO MOLDED EVAPORATOR HOUSING. MODEL YEARS UNKNOWN. PROPER CYCLING OF AIR CONDITION SYSTEM. UPDATED ELECTRIC HARNESS. LOWER BATTERY BOX DUE TO POSITIVE POST.
TSB-74B175
Feb 10, 2009
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
PIERCE MFG: MULTIPLE UNITS HAVE EXPERIENCED MOISTURE COLLECTING WITHIN THE ROTO MOLDED EVAPORATOR HOUSING. MODEL YEARS UNKNOWN. PROPER CYCLING OF AIR CONDITION SYSTEM. UPDATED ELECTRIC HARNESS. LOWER BATTERY BOX DUE TO POSITIVE POST.
TSB-74B175
Feb 10, 2009
162000 STRUCTURE:BODY
PIERCE MFG: MULTIPLE UNITS HAVE EXPERIENCED MOISTURE COLLECTING WITHIN THE ROTO MOLDED EVAPORATOR HOUSING. MODEL YEARS UNKNOWN. PROPER CYCLING OF AIR CONDITION SYSTEM. UPDATED ELECTRIC HARNESS. LOWER BATTERY BOX DUE TO POSITIVE POST.
TSB-74B175
Feb 10, 2009
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
PIERCE MFG: MULTIPLE UNITS HAVE EXPERIENCED MOISTURE COLLECTING WITHIN THE ROTO MOLDED EVAPORATOR HOUSING. MODEL YEARS UNKNOWN. PROPER CYCLING OF AIR CONDITION SYSTEM. UPDATED ELECTRIC HARNESS. LOWER BATTERY BOX DUE TO POSITIVE POST.
SB-74B178
Feb 1, 2008
170000 LATCHES/LOCKS/LINKAGES
PIERCE MFGR: A CHANGE IN THE MANUFACTURING PROCESS OF CERTAIN CAB DOOR LATCHES MAY HAVE AFFECTED PROPER PERFORMANCE OF THE LATCHING MECHANISM. MODEL YEARS UNKNOWN. *PE
SB-74B178
Feb 1, 2008
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PIERCE MFGR: A CHANGE IN THE MANUFACTURING PROCESS OF CERTAIN CAB DOOR LATCHES MAY HAVE AFFECTED PROPER PERFORMANCE OF THE LATCHING MECHANISM. MODEL YEARS UNKNOWN. *PE
PIERCE IMPEL - All Years Overview
Complete safety history for the PIERCE IMPEL across all model years (1998, 2026).
146
Total Recalls
7
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
PIERCE IMPEL - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 0 | View |
| 2025 | 2 | 0 | View |
| 2024 | 1 | 0 | View |
| 2023 | 2 | 0 | View |
| 2022 | 3 | 0 | View |
| 2021 | 4 | 0 | View |
| 2020 | 6 | 0 | View |
| 2019 | 6 | 0 | View |
| 2018 | 6 | 0 | View |
| 2017 | 6 | 0 | View |
| 2016 | 9 | 0 | View |
| 2015 | 9 | 0 | View |
| 2014 | 3 | 0 | View |
| 2013 | 7 | 0 | View |
| 2012 | 5 | 0 | View |
| 2011 | 8 | 0 | View |
| 2010 | 9 | 0 | View |
| 2009 | 13 | 0 | View |
| 2008 | 15 | 1 | View |
| 2007 (current) | 12 | 6 | |
| 2006 | 5 | 0 | View |
| 2005 | 4 | 0 | View |
| 2004 | 3 | 0 | View |
| 2003 | 2 | 0 | View |
| 2002 | 1 | 0 | View |
| 2001 | 1 | 0 | View |
| 2000 | 1 | 0 | View |
| 1999 | 1 | 0 | View |
| 1998 | 1 | 0 | View |