2020 NOVA BUS LFS ARTIC
14 recalls — 0 complaints — 35 TSBs
26V300000 May 12, 2026
STRUCTURE:INTERIOR PANELS:DOOR
Defect Description
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2020 LFS Artic and 2019-2023 LFS transit buses. The driver's speaker hole door may have been built with the prime glazing manufacturer DOT code mark missing. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVS... Read more
Consequence
A missing DOT code mark may result in the door being replaced with the incorrect type of plastic, reducing visibility and increasing the risk of a crash.
Remedy
Nova Bus will replace the plastic panel door, free of charge. Owner notification letters are expected to be mailed July 11, 2026. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5884. Vehicle Identification Numbers (VINs) involved in this recall ... Read more
26V182000 Mar 24, 2026
SEAT BELTS:FRONT
Defect Description
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2016-2018, 2020, 2022-2023 LFS and 2019-2020 LFS Artic transit buses. The driver's seat belt tension-reliving device may fail to disengage without manual intervention. As such, these vehicles fail to comply with the requirements of Federal Motor Veh... Read more
Consequence
Failure of the tension-reliving device may prevent the seat belt from properly restraining the driver, increasing the risk of injury during a crash.
Remedy
Nova Bus will remove the seat belt tension-reliving device, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5873. Vehicle Identification Numbers (VINs) involved in this recall w... Read more
26V077000 Feb 10, 2026
SEATS
Defect Description
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2013-2019 LFS and 2019-2020 LFS Artic transit buses equipped with Double Transversal seats. The passenger seat mounting rails may crack, causing the seat to detach and fall to the floor.
Consequence
A seat that falls unexpectedly increases the risk of injury to passengers in or near to the seat.
Remedy
Nova Bus will replace the attachment brackets, free of charge. Interim owner notification letters explaining the safety risk were mailed by April 10, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Vehicle Identi... Read more
24V647000 Nov 5, 2024
SEAT BELTS:FRONT
Defect Description
Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence
A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
Remedy
Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously... Read more
24V657000 Sep 9, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
Defect Description
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to ... Read more
Consequence
An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy
Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
24V564000 Jul 26, 2024
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2023 LFS and 2019-2020 LFS Arctic buses. The glazing used on the glass windows may reduce the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Mate... Read more
Consequence
Reduced visibility while driving can increase the risk of a crash.
Remedy
Nova Bus will inspect the vehicles and replace the driver shield glazing as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5626.
23V763000 Nov 11, 2023
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Defect Description
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS and LFS Artic transit buses. The brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the bus.
Consequence
An HVAC unit that detaches from a bus can create a road hazard, increasing the risk of a crash.
Remedy
Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at 1-800-350-6882. Nova Bus's number for this recall is CR5508.
23V607000 Aug 31, 2023
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Nova Bus (US) Inc. (Nova) is recalling certain 2017-2023 LFS and 2017-2022 LFS Artic transit buses. The 24-volt power cable and grounded mounting fastener that secures the fuse holder may short circuit.
Consequence
An electrical short circuit can overheat the fuse holder and increase the risk of a fire while driving or parked.
Remedy
Nova will insect, remove, and clean the fuse holder and cable lugs as necessary, free of charge. Owner letters were mailed November 7, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5445. This recall replaces and expands recall number 22V-416... Read more
23V482000 Jul 12, 2023
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Nova Bus (US) Inc. (Nova) is recalling certain 2019-2023 LFS and LFS Artic transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Consequence
A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy
Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge. Phase 1 will include 2019-2023 LFS vehicles. Nova notified dealers on 10/03/2024 and notified Phase 1 owners on 10/27/2024. Phase 2 will include 2019-2020 LFS Artic vehicles. Interim le... Read more
22V845000 Nov 15, 2022
STEERING:CRITICAL FASTENERS
Defect Description
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
Consequence
Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp load, is expected to be available November 30, ... Read more
22V416000 Jun 13, 2022
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Defect Description
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2021 LFS and 2019-2022 LFS Artic buses. The radiator fan's electrical fuse holder may experience excessive corrosion which can result in an electrical short.
Consequence
An electrical short increases the risk of a fire.
Remedy
Nova Bus will provide the remedy parts and service document instructions, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Nova Bus' customer service at 1-800-350-6682. Nova Bus' number for this recall is CR5259.
22V323000 May 11, 2022
EXTERIOR LIGHTING
Defect Description
Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety ... Read more
Consequence
The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy
Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682. Nova's number for... Read more
21V351000 May 14, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Nova Bus is recalling certain 2016-2020 LFS and LFS Artic vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact Nova Bus customer service at 1-800-350-6682.
20V568000 Sep 21, 2020
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Nova Bus (Nova) is recalling certain 2020 Nova Bus LFS transit buses. Certain power steering pipes from the rear engine bay to the front gear box may separate at the connection joint. This may cause a power steering assist lost and power steering fluid may leak from the ceiling into the passenger ... Read more
Consequence
A loss of power steering assist may increase the risk of a crash. A power steering fluid leak into the passenger cabin may increase the risk of a passenger injury.
Remedy
Nova Bus will notify owners, provide instructions for inspecting and replacing the power steering pipes, free of charge. The recall began October 7, 2020. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4963.
No complaints found for this vehicle.
Technical Service Bulletins — 2020 NOVA BUS LFS ARTIC
35 manufacturer communications from 24 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 9 |
| 110000 ELECTRICAL SYSTEM | 9 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 010000 STEERING | 2 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 130000 VISIBILITY | 2 |
| 015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM | 1 |
| 050000 PARKING BRAKE | 1 |
BS5543E
Feb 5, 2024
110000 ELECTRICAL SYSTEM
Battery tray structure cracks due to thin sheet metal.
FT5536
Dec 20, 2023
110000 ELECTRICAL SYSTEM
Battery Tray Structure Cracks. Battery hold downs may slip between batteries.
BS5388E
Mar 28, 2023
130000 VISIBILITY
AC defroster suction line, Condensation dripping from AC hose
BS5379E
Mar 21, 2023
060000 ENGINE AND ENGINE COOLING
P-clamps holding the transmission coolant pipes can break and cause coolant leaks.
BS5357E
Mar 15, 2023
350000 EQUIPMENT
Lexan panels cracking at mounting holes. Need to change the attachment of Lexan panels due to apparent cracks.
BS5320ER1
Mar 15, 2023
110000 ELECTRICAL SYSTEM
Fire light coming on in the dash, Fire detection system
BS5320ER1
Mar 15, 2023
060000 ENGINE AND ENGINE COOLING
Fire light coming on in the dash, Fire detection system
BS5320E
Nov 28, 2022
110000 ELECTRICAL SYSTEM
Fire light coming on in the dash. Addition of a bracket so water wona??t drip on temperature sensor.
BS5299E
Sep 29, 2022
350000 EQUIPMENT
HVAC deflectors are breaking at the folded attachment points. The brackets broke right at the bending due to a sharp curve
FT5239
Apr 6, 2022
350000 EQUIPMENT
Spheros Maintenance Access
FT5239
Apr 6, 2022
080000 FUEL SYSTEM, DIESEL
Spheros Maintenance Access
LI5170E
Feb 7, 2022
020000 SUSPENSION
New lower shock mount available with an adapter plate better suited for the front and rear axle.
BS5165ER1
Feb 3, 2022
110000 ELECTRICAL SYSTEM
MCC Driver's Display Electrical Terminal Failure.
FT5184
Sep 29, 2021
280000 BACK OVER PREVENTION
Safety Vision Camera system connection issues
FT5184
Sep 29, 2021
130000 VISIBILITY
Safety Vision Camera system connection issues
BS5067E
Sep 23, 2021
170000 LATCHES/LOCKS/LINKAGES
The door interlock gets unexpectedly activated as a result of emergency release valve connector intermittent contacts and the driver is no longer able to move the bus, therefore causing OOS condition & road calls.
BS5082E
Jul 1, 2021
110000 ELECTRICAL SYSTEM
The tell-tale light for the ''Brake worn out'' is actually non-functionnal.
BS5079E
May 10, 2021
110000 ELECTRICAL SYSTEM
A 12V relay is installed instead of a 24V relay for the alternator ouput status signal
BS5037E
Mar 8, 2021
200000 WHEELS
Quality issue identified by ZF on 20 screws used for rear axle flange shaft connection. The rework shall be done within next scheduled maintenance or service work.
FT5044
Mar 3, 2021
350000 EQUIPMENT
CATA Operator's Complain of Seat Alarm Sensitivity
FT5044
Mar 3, 2021
220000 SEATS
CATA Operator's Complain of Seat Alarm Sensitivity
FT5044
Mar 3, 2021
050000 PARKING BRAKE
CATA Operator's Complain of Seat Alarm Sensitivity
FT4867R3
Feb 10, 2021
010000 STEERING
Hydraulic Level Sensor Defective, failures or intermittent Low hydraulic light coming on in service. Sensor failing intermittently this is the new stainless steel improved sensor. Replace sensor by Fozmula.
FT4867R3
Feb 10, 2021
110000 ELECTRICAL SYSTEM
Hydraulic Level Sensor Defective, failures or intermittent Low hydraulic light coming on in service. Sensor failing intermittently this is the new stainless steel improved sensor. Replace sensor by Fozmula.
FT4867R3
Feb 10, 2021
350000 EQUIPMENT
Hydraulic Level Sensor Defective, failures or intermittent Low hydraulic light coming on in service. Sensor failing intermittently this is the new stainless steel improved sensor. Replace sensor by Fozmula.
FT4867R3
Feb 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Hydraulic Level Sensor Defective, failures or intermittent Low hydraulic light coming on in service. Sensor failing intermittently this is the new stainless steel improved sensor. Replace sensor by Fozmula.
LI3978E
Feb 9, 2021
060000 ENGINE AND ENGINE COOLING
Information about the engine coolant. Coolant types should not be mixed in the engine.
LI3978E
Feb 9, 2021
350000 EQUIPMENT
Information about the engine coolant. Coolant types should not be mixed in the engine.
LI3978E
Feb 9, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Information about the engine coolant. Coolant types should not be mixed in the engine.
BS4970ER1
Feb 9, 2021
350000 EQUIPMENT
Destination sign doors latches may become loose or fail.
LI5011E
Jan 27, 2021
350000 EQUIPMENT
Recommendations on the disinfection of vehicles as well as products and precautions to be taken.
FT5015
Jan 19, 2021
110000 ELECTRICAL SYSTEM
Design error/Current position of switch can cause a road call. Terminals grounding on bracket. Need to rotate switch 180* to move contacts away from bracket
ft5016
Jan 19, 2021
350000 EQUIPMENT
Front door air dump valve screws loosen up and prevent operation of valve. Need to add blue loctite
FT4867R2
Dec 18, 2020
010000 STEERING
Hydraulic level sensor defective
FT4867R2
Dec 18, 2020
015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM
Hydraulic level sensor defective
NOVA BUS LFS ARTIC — All Years Overview
Complete safety history for the NOVA BUS LFS ARTIC across all model years (2009–2024).
122
Total Recalls
0
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
NOVA BUS LFS ARTIC — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.