2013 NOVA BUS LFS ARTIC
6 recalls — 0 complaints — 269 TSBs
24V647000 Nov 5, 2024
SEAT BELTS:FRONT
Defect Description
Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence
A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
Remedy
Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously... Read more
22V323000 May 11, 2022
EXTERIOR LIGHTING
Defect Description
Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety ... Read more
Consequence
The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy
Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682. Nova's number for... Read more
18V829000 Nov 26, 2018
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Nova Bus (Nova) is recalling certain 2013-2018 Nova LFS Artic transit buses. A fault code in the engine may cause the vehicle to operate at zero velocity and lack of dampening reducing vehicle stability.
Consequence
If there is a loss of vehicle stability, it can increase the risk of a crash.
Remedy
Nova will notify owners, and dealers will update the Hubner ACU software, free of charge. The recall began December 6, 2018. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4422.
16V412000 Jun 8, 2016
EQUIPMENT
Defect Description
Nova Bus (Nova) is recalling certain model year 2012-2015 Nova LFS and LFS Artic transit buses manufactured from June 18, 2012, through October 19, 2015. The affected transit buses have destinations signs that may not be properly secured and, as a result, the sign may fall.
Consequence
If an sign falls, there is an increased risk of injury to anyone under or standing near the sign.
Remedy
Nova will notify owners, and dealers will inspect and secure the sign as necessary, free of charge. The recall began on July 20, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3539.
16V068000 Feb 5, 2016
ELECTRICAL SYSTEM:WIRING
Defect Description
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS Artic transit buses manufactured from September 1, 2010, through April 30, 2015, and equipped with Allison transmissions. The main power cable within the energy guiding system (EGS) may have been incorrectly routed and, as a result,... Read more
Consequence
If the main power cable disconnects, there will be a loss of power that could disable the vehicle, increasing the risk of a crash.
Remedy
Nova will notify owners, and dealers will inspect the main power cable, re-routing it as necessary, free of charge. The recall began on April 11, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3590.
15V735000 Nov 5, 2015
STRUCTURE:BODY:DOOR
Defect Description
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and... Read more
Consequence
A passenger could be injured if their arm is caught in the door.
Remedy
Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and C... Read more
No complaints found for this vehicle.
Technical Service Bulletins — 2013 NOVA BUS LFS ARTIC
269 manufacturer communications from 182 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 33 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 31 |
| 110000 ELECTRICAL SYSTEM | 28 |
| 060000 ENGINE AND ENGINE COOLING | 20 |
| 060000 ENGINE (PWS) | 19 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 13 |
| 100000 POWER TRAIN | 11 |
| 160000 STRUCTURE | 11 |
LI5228ER2
Apr 26, 2023
061570 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK
DEF GEN4 tank, tank head and sensor will no longer be available in service
APS5370E
Feb 10, 2023
110000 ELECTRICAL SYSTEM
The Delco-Remy alternator is obsolete. Air cooled ductless (Almott) alternator, power cable and hardware kit to replace the Delco-Remy oil-cooled alternator.
APS5370E
Feb 10, 2023
060000 ENGINE AND ENGINE COOLING
The Delco-Remy alternator is obsolete. Air cooled ductless (Almott) alternator, power cable and hardware kit to replace the Delco-Remy oil-cooled alternator.
LI5228ER1
Jun 13, 2022
070000 FUEL SYSTEM, GASOLINE
DEF tank Head Unit GEN4
LI5228E
Apr 22, 2022
350000 EQUIPMENT
DEF tank Head Unit GEN4 N8900882 is no longer available in service, it is replace by the new DEF tank Head Unit GEN5 N8910051
LI5228E
Apr 22, 2022
060000 ENGINE AND ENGINE COOLING
DEF tank Head Unit GEN4 N8900882 is no longer available in service, it is replace by the new DEF tank Head Unit GEN5 N8910051
LI5170E
Feb 7, 2022
020000 SUSPENSION
New lower shock mount available with an adapter plate better suited for the front and rear axle.
FT4720R1
Jun 3, 2021
060000 ENGINE AND ENGINE COOLING
Coolant hose rubbing against bulk head panel edge
FT4389R1
Mar 10, 2021
350000 EQUIPMENT
ITS Box Shelves Loose
LI4995E
Feb 26, 2021
060000 ENGINE (PWS)
Engine compartment junction block scheduled maintenance. This document is an addendum to Nova Bus Maintenance Manual section 19-401, outlining the need to monitor the condition of junction blocks and correct when required.
LI4995E
Feb 26, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine compartment junction block scheduled maintenance. This document is an addendum to Nova Bus Maintenance Manual section 19-401, outlining the need to monitor the condition of junction blocks and correct when required.
LI4995E
Feb 26, 2021
110000 ELECTRICAL SYSTEM
Engine compartment junction block scheduled maintenance. This document is an addendum to Nova Bus Maintenance Manual section 19-401, outlining the need to monitor the condition of junction blocks and correct when required.
LI3978E
Feb 9, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Information about the engine coolant. Coolant types should not be mixed in the engine.
LI3978E
Feb 9, 2021
350000 EQUIPMENT
Information about the engine coolant. Coolant types should not be mixed in the engine.
LI3978E
Feb 9, 2021
060000 ENGINE AND ENGINE COOLING
Information about the engine coolant. Coolant types should not be mixed in the engine.
BS4857R1E
Jan 28, 2021
350000 EQUIPMENT
The plastic reservoir of the HPU can crack and leak. A leakage could lead to a malfunction of the access ramp.
LI5011E
Jan 27, 2021
350000 EQUIPMENT
Recommendations on the disinfection of vehicles as well as products and precautions to be taken.
Li4998
Jan 22, 2021
060000 ENGINE AND ENGINE COOLING
The elbow used on the CAC pipes too short and found a leakage, decided to use the double clamp, it was necessary to use the longer elbow in this area.
LI4909ER1
Dec 2, 2020
350000 EQUIPMENT
High ambient temperature on exhaust side (after-treatment area) may cause Wiring Harness Assembly 64 wires and connectors to become brittle and fail.
LI4909ER1
Dec 2, 2020
110000 ELECTRICAL SYSTEM
High ambient temperature on exhaust side (after-treatment area) may cause Wiring Harness Assembly 64 wires and connectors to become brittle and fail.
LI4909ER1
Dec 2, 2020
070000 FUEL SYSTEM, GASOLINE
High ambient temperature on exhaust side (after-treatment area) may cause Wiring Harness Assembly 64 wires and connectors to become brittle and fail.
LI4967ER1
Oct 19, 2020
350000 EQUIPMENT
Auxiliary heater Thermo 350 is discontinued. The Thermo Plus unit will replace the current unit only if the whole unit needs to be replaced. There is no need to retrofit any buses with the new Thermo Plus units. Replacement parts are availa
FT4607R1
Jul 14, 2020
160000 STRUCTURE
Sikaflex seam sealing the exterior panel crack.
APS4896E
Jun 29, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Introduction of a new steering gearbox without the lubrication zerk.
APS4896E
Jun 29, 2020
010000 STEERING
Introduction of a new steering gearbox without the lubrication zerk.
LI4432ER1
Jun 26, 2020
010000 STEERING
TRW has eliminated from service procedure TAS-103 the greasing of the steering gearbox output shaft.
BS4857E
Jun 26, 2020
350000 EQUIPMENT
The plastic reservoir of the HPU can crack and leak. A leakage could lead to a malfunction of the access ramp.
LI4810ER1
Jun 3, 2020
350000 EQUIPMENT
Obsolete AIC3 module needs to be replaced by the newer AIC4 module.
LI4810ER1
Jun 3, 2020
110000 ELECTRICAL SYSTEM
Obsolete AIC3 module needs to be replaced by the newer AIC4 module.
LI4810E
Feb 26, 2020
110000 ELECTRICAL SYSTEM
Obsolete AIC3 module needs to be replaced by the newer AIC4 module
FT4590R1
Aug 1, 2019
060000 ENGINE (PWS)
Engine Fan Connector hot
FT4590R1
Aug 1, 2019
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Engine Fan Connector hot
FT4607
Jul 3, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Various Sika Seams are Cracking
FT4607
Jul 3, 2019
350000 EQUIPMENT
Various Sika Seams are Cracking
LI4638E
Jul 3, 2019
162000 STRUCTURE:BODY
Body panels joints may crack
LI4577ER1
May 28, 2019
350000 EQUIPMENT
The repair kit parts will require a specific installation procedure. Current stock parts may still be used
FT4563
Apr 9, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Delco 450 Amp Alternator internal failure
FT4563
Apr 9, 2019
350000 EQUIPMENT
Delco 450 Amp Alternator internal failure
FT4563
Apr 9, 2019
110000 ELECTRICAL SYSTEM
Delco 450 Amp Alternator internal failure
FT4506
Mar 13, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Driver Partition Legend decal is cracking
FT4506
Mar 13, 2019
350000 EQUIPMENT
Driver Partition Legend decal is cracking
FT4451
Mar 13, 2019
350000 EQUIPMENT
Paint peeling occur on skirt panels and other exterior trim components
LI4546E
Jan 14, 2019
980000 UNKNOWN OR OTHER
To avoid the risk of air being trapped which could damage the EGR cooler.
LI4394E
Oct 31, 2018
350000 EQUIPMENT
A new air dryer inspection procedure will be added to the maintenance and preventive maintenance manual for air dryer system sections,
LI4417E
Oct 5, 2018
060000 ENGINE (PWS)
Maintenance update of the EGR differential pressure sensor and diesel particulate filter which must be cleaned at 5000hrs for Cummins Engine(s) concerning ISL9 CM2250.
LI4417E
Oct 5, 2018
100000 POWER TRAIN
Maintenance update of the EGR differential pressure sensor and diesel particulate filter which must be cleaned at 5000hrs for Cummins Engine(s) concerning ISL9 CM2250.
LI4417E
Oct 5, 2018
080000 FUEL SYSTEM, DIESEL
Maintenance update of the EGR differential pressure sensor and diesel particulate filter which must be cleaned at 5000hrs for Cummins Engine(s) concerning ISL9 CM2250.
BS4173ER1
Sep 9, 2018
060000 ENGINE AND ENGINE COOLING
The EGS coolant hoses may leak in the baselight above the passenger area.
BS3626ER2
Jul 18, 2018
180000 VEHICLE SPEED CONTROL
Cummins code 1242 for accelerator sensors circuit
BS4153ER1
Jun 29, 2018
110000 ELECTRICAL SYSTEM
Automatic Passenger Counter may report erroneous data due to dust or water intrusion on optical front door sensor lens
LI4345E
Jun 22, 2018
060000 ENGINE (PWS)
Original valve is discontinued
LI4156E
May 29, 2018
350000 EQUIPMENT
The structural integrity of the plastic PEX fittings may be affected if coated with liquid and/or lubricant, which may lead to coolant leaking into the passenger compartment.
LI4156E
May 29, 2018
060000 ENGINE AND ENGINE COOLING
The structural integrity of the plastic PEX fittings may be affected if coated with liquid and/or lubricant, which may lead to coolant leaking into the passenger compartment.
BS4178E
Apr 18, 2018
220000 SEATS
Seats might get detached from damaged seat rails.
LI4167ER1
Mar 4, 2018
160000 STRUCTURE
New improved stanchion is now available for installation in the articulation section of the vehicle.
LI4169ER2
Mar 4, 2018
160000 STRUCTURE
A new stanchion was designed to cope with conditions where vehicles are exposed to extreme road vibrations. The original stanchion supplied with vehicles listed below is now discontinued and replaced with this new design. This document outl
LI4200E
Feb 26, 2018
060000 ENGINE (PWS)
This is a product improvement campaign that is being issued to recaliberate the ECM and upfit with improved Selective Catalyst Reduction (SCR) component of the Cummins Engine(s).
LI4200E
Feb 26, 2018
080000 FUEL SYSTEM, DIESEL
This is a product improvement campaign that is being issued to recaliberate the ECM and upfit with improved Selective Catalyst Reduction (SCR) component of the Cummins Engine(s).
LI4200E
Feb 26, 2018
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This is a product improvement campaign that is being issued to recaliberate the ECM and upfit with improved Selective Catalyst Reduction (SCR) component of the Cummins Engine(s).
LI4263ER1
Feb 21, 2018
060000 ENGINE (PWS)
Subject to application and duty cycle, DEF dosing valve can clog up and cause engine to derate, stall, lose power and log FC3568. Increasing dosing valve and DEF hose angle can help reduce such occurrence. Vehicles reporting repetitive FC35
LI4263ER1
Feb 21, 2018
080000 FUEL SYSTEM, DIESEL
Subject to application and duty cycle, DEF dosing valve can clog up and cause engine to derate, stall, lose power and log FC3568. Increasing dosing valve and DEF hose angle can help reduce such occurrence. Vehicles reporting repetitive FC35
LI4263ER1
Feb 21, 2018
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Subject to application and duty cycle, DEF dosing valve can clog up and cause engine to derate, stall, lose power and log FC3568. Increasing dosing valve and DEF hose angle can help reduce such occurrence. Vehicles reporting repetitive FC35
LI4169ER1
Feb 20, 2018
350000 EQUIPMENT
A new stanchion was designed to cope with conditions where vehicles are exposed to extreme road vibrations. The original stanchion supplied with vehicles listed below is now discontinued and replaced with this new design. This document outl
LI4169ER1
Feb 20, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
A new stanchion was designed to cope with conditions where vehicles are exposed to extreme road vibrations. The original stanchion supplied with vehicles listed below is now discontinued and replaced with this new design. This document outl
BS4243E
Feb 8, 2018
110000 ELECTRICAL SYSTEM
Dust hides safety decals on hybrid electric units
LI4167ER2
Feb 5, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
New improved stanchion is now available for installation in the articulation section of the vehicle.
LI4167ER2
Feb 5, 2018
350000 EQUIPMENT
New improved stanchion is now available for installation in the articulation section of the vehicle.
LI4170ER1
Feb 5, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
New improved stanchion is now available for installation in the articulation section of the vehicle.
LI4170ER1
Feb 5, 2018
350000 EQUIPMENT
New improved stanchion is now available for installation in the articulation section of the vehicle.
BS4145ER1
Feb 5, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Dust intrusion in baselights area through the return air grill.
BS4145ER1
Feb 5, 2018
160000 STRUCTURE
Dust intrusion in baselights area through the return air grill.
BS4153E
Feb 5, 2018
353000 EQUIPMENT:ELECTRICAL
Automatic Passenger Counter may report erroneous data due to dust or water intrusion on optical front door sensor lens.
LI4263E
Jan 31, 2018
060000 ENGINE (PWS)
Possibility of engine derating, stalling and losing of power
LI4170E
Jan 31, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
New improved stanchion is now available for installation in the articulation section of the vehicle.
LI4169E
Jan 31, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
New improved stanchion is now available for installation in the articulation section of the vehicle.
LI4167E
Jan 31, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
New improved stanchion is now available for installation in the articulation section of the vehicle.
BS4173E
Jan 30, 2018
060000 ENGINE AND ENGINE COOLING
The EGS coolant hoses may leak in the baselight above the passenger area.
BS3453ER1
Nov 28, 2017
160000 STRUCTURE
Bum rest shells cracking and anchor points may loosen with time and vibration
LI4084ER1
Nov 14, 2017
350000 EQUIPMENT
N64662 PAL hydraulic filter head discontinued and replaced by hydraulic filter head N8905938 and filter N8905939
LI3402ER4
Oct 5, 2017
060000 ENGINE AND ENGINE COOLING
Low coolant level sensor warning
LI3402ER3
Sep 29, 2017
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Low coolant level sensor warning
BS3933E
Sep 29, 2017
100000 POWER TRAIN
Sporadic illumination of check engine light and transmission light on the dashboard
BS3933E
Sep 29, 2017
060000 ENGINE (PWS)
Sporadic illumination of check engine light and transmission light on the dashboard
BS4137E
Sep 21, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Existing NOx sensors may be prone to failures
BS4051ER3
Sep 15, 2017
030000 BRAKES (PWS)
Interlock brake is activated when the B-bus network is disconnected or lost.
LI4113E
Aug 31, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
Procedure and tooling to remove the articulation cylinder pin is inadequate.
LI4060ER1
Aug 24, 2017
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
In case of replacing the existing radiator, there is an option to either refit the radiator to the existing frame or replace the complete radiator assembly with frame.
LI4060ER1
Aug 24, 2017
161000 STRUCTURE:FRAME AND MEMBERS
In case of replacing the existing radiator, there is an option to either refit the radiator to the existing frame or replace the complete radiator assembly with frame.
BS4012ER2
Aug 4, 2017
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Check light ON and continuous blinking of transmission fault code due to improper routing of ground cable.
BS4012ER2
Aug 4, 2017
110000 ELECTRICAL SYSTEM
Check light ON and continuous blinking of transmission fault code due to improper routing of ground cable.
LI3732ER1
Jul 21, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
Procedure to follow when replacing a plastic motorize valve by a metal motorize valve.
LI4060E
Jul 20, 2017
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
In case of replacing the existing radiator, there is an option to either refit the radiator to the existing frame or replace the complete radiator assembly with frame.
BS4051ER2
Jul 20, 2017
050000 PARKING BRAKE
Interlock brake is activated when the B-bus network is disconnected or lost.
LI4074E
Jun 29, 2017
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Improved solution to secure Radiator Canopy Panel hardware
BS4051E
May 31, 2017
350000 EQUIPMENT
Interlock brake is activated when the B-bus network is disconnected or lost
BS4051E
May 31, 2017
030000 BRAKES (PWS)
Interlock brake is activated when the B-bus network is disconnected or lost
BS4012ER1
May 30, 2017
100000 POWER TRAIN
Check light ON and continuous blinking of transmission fault code due to improper routing of ground cable
BS4012ER1
May 30, 2017
110000 ELECTRICAL SYSTEM
Check light ON and continuous blinking of transmission fault code due to improper routing of ground cable
LI3720E
May 5, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
Introduction of optimized hub carrier kit for ZF AVN-132 middle axle on 60' vehicles
LI3720E
May 5, 2017
350000 EQUIPMENT
Introduction of optimized hub carrier kit for ZF AVN-132 middle axle on 60' vehicles
Showing 100 of 269 bulletins.
NOVA BUS LFS ARTIC — All Years Overview
Complete safety history for the NOVA BUS LFS ARTIC across all model years (2009–2024).
122
Total Recalls
0
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
NOVA BUS LFS ARTIC — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.