Complaint Statistics
159 total complaints
3 crashes 6 fires 6 injuries
Top Reported Components
| Component | Complaints |
| ELECTRICAL SYSTEM | 24 |
| ENGINE | 22 |
| POWER TRAIN | 17 |
| STEERING | 14 |
| UNKNOWN OR OTHER | 13 |
| FUEL/PROPULSION SYSTEM | 9 |
| SUSPENSION | 5 |
| FUEL SYSTEM, GASOLINE | 5 |
| VEHICLE SPEED CONTROL | 5 |
| SERVICE BRAKES | 4 |
Incident date: Aug 19, 2026
Car lost power and wouldn’t go over 55mph
Incident date: Aug 5, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 45 MPH and attempting to accelerate to 55 MPH, the engine started choking, and the vehicle lunged back and forth, and slowly lost drive power. The vehicle was driven to a local certified mechanic wh
... ile driving at slower speeds. The certified mechanic diagnosed the vehicle and determined that the Active Fuel Management (AFM) and Dynamic Fuel Management (DFM) systems had failed and caused the engine failure. The vehicle was not repaired. The mechanic informed the contact that Chevrolet vehicles with similar engines were known for engine failure. The manufacturer was not informed of the issue. The failure mileage was approximately 119,000.Read more
Incident date: Jul 2, 2026
There is a frequency coming from the front of the driver's seat, steering wheel, and under the instrument panel that sends a electrical shock as you drive. If you have aluminum foil or any type of material that blocks electrical signals in the driver's seat it will shock you as well. This could defi
... nitely cause an accident while driving . This happens daily. It started in April 2026.Read more
Incident date: Apr 10, 2026
March 29th 2026 my 2021 Yukon XL engine stalled while driving at 45mph (No prior warning lamps or messages, restart engine came on dash) causing me to immediately pull over and come to a stop still in traffic, it shifted my vehicle into park, I was in an in an un-safe spot and was stuck in park (co
... nditions not correct for shift on dash) because my vehicle would not allow me to shift to neutral and push it to the side of the road, (could not jump start) Had towed to dealership and mentioned Engine Failure and Fuel pump control module Recalls but according to them it was a starter issue, I asked them to still check the fuel pump control module regardless. Picked up vehicle and a week later April 14th the exact same thing happened vehicle stalled while driving dash said Restart Engine while coasting (No prior warning lamps or messages) forcing me to pull over where it rolled to a stop and locked itself into park leaving me in unsafe conditions again. Had towed back to the same dealership and waiting to hear back from them.Read more
Incident date: Dec 2, 2025
The vehicle is a 2020 Toyota Highlander experiencing a transmission system malfunction, specifically involving the automatic transmission and/or torque converter. Component/System Failure: The transmission produces a noticeable whining noise during acceleration and exhibits abnormal shifting behavi
... or, including hesitation and delayed response when pressing the gas pedal. The issue appears to originate from the internal transmission components. The vehicle is available for inspection upon request. Safety Risk: This condition creates a serious safety concern, as the hesitation and delayed acceleration can impair the driver’s ability to safely merge into traffic, cross intersections, or respond to changing road conditions. The unpredictable response increases the risk of a collision, especially in high-speed or congested traffic environments. Reproducibility / Confirmation: The issue is consistently reproducible and occurs whenever the vehicle is accelerated. The problem has not yet been fully resolved and is in the process of being addressed with a dealership/service center. Inspections: The vehicle is scheduled to be inspected by a Toyota dealership. At this time, it has not yet been inspected by the manufacturer, police, or insurance representatives. Warning Signs / Symptoms: There were no warning lights or dashboard messages prior to or during the issue. The first symptom noticed was the whining noise during acceleration, followed by abnormal shifting behavior and hesitation. These symptoms have progressively become more noticeable over time. This issue appears consistent with reported transmission problems in similar model vehicles, raising concern that this may be a broader defect affecting vehicle safety. I took my vehicle to 3 different mechanics and they told me that my vehicle is not safe to drive long term without a total transmission replacement. Thank you!Read more
Incident date: Dec 2, 2025
Bought the car and it is constantly stalling on me at low rpm’s, and then won’t start again for 10 minutes. I don’t want to drive it because I never know when it’s going to happen. I’ve taken it to dealer twice and they tell me they do not know what is the problem.
Incident date: Oct 1, 2024
Toyota has instructed owners not to use the second-row seats until a repair becomes available. As a result, the vehicle cannot be safely used for its intended purpose. I am a parent of three children, including an infant who requires a rear-facing car seat. Without the ability to use the second-row
... seats, the vehicle is unusable for my family. The vehicle has been in the possession of the dealership (AutoNation Toyota Weston, Florida) since December 22, 2025. As of today, the vehicle has been out of service for over 80 days, and Toyota has confirmed that there is still no repair remedy available and no timeline for resolution. I have been provided with a temporary Toyota RAV4, which is not comparable to a three-row family vehicle and does not accommodate my family’s needs. I continue to make monthly payments of approximately $900 through Toyota Financial Services for a vehicle that I am unable to use. This situation represents a significant safety concern and a substantial loss of use of the vehicle, with no resolution provided by the manufacturer.Read more
Incident date: Mar 4, 2025
This vehicle experiences multiple recurring safety-critical system failures while driving, creating a dangerous operating condition for both the driver and the public. 1. Dashboard / Instrument Cluster Failure While Driving While the vehicle is in motion, the dashboard display intermittently shuts
... off completely. When this occurs, I cannot see my speed, warning lights, battery status, or any other gauges. This creates a severe safety risk because I am effectively driving without any instrument information. The issue occurs while actively operating the vehicle on public roads. 2. Navigation / GPS Location Failure The vehicle’s built-in mapping system frequently shows my location several states away from my actual position. Even though the location is incorrect, the system continues to provide turn-by-turn navigation instructions based on the incorrect location. If these directions were followed, it could cause a driver to make unsafe maneuvers or become distracted while attempting to correct the navigation error. 3. False Automatic Emergency Braking Activation The automatic braking system frequently activates even when there are no vehicles, pedestrians, or obstacles present. The vehicle abruptly slows or brakes on open roads with nothing nearby. This creates a significant safety hazard because it could cause a rear-end collision if another vehicle is following. Repair History / Ongoing Issue: This vehicle has been taken in for repair multiple times for these issues. Despite attempted repairs, the problems continue to occur. The recurring nature of these failures indicates a systemic defect that has not been corrected. Safety Concern: These failures create multiple hazardous driving conditions: Loss of dashboard information while driving Incorrect navigation location and directions Unintended automatic braking events Allowing this vehicle to remain in service with these unresolved defects places both the driver and the public at risk. Request: I am requestiRead more
Incident date: Aug 4, 2025
Over the last month, twice this has happened. When I turn, either direction it feels like the back wheels lock up. Rub. Drag. Took it to the dealer, and they can't get it to replicate the issue.. something is clearly wrong. Google states alot of 2022-2024 wagoneer have documented similar issues. It
... does NOT consistently happen. But it happened twice since end of January. Matter of fact, since I had it serviced lastRead more
Incident date: Feb 19, 2026
Yellow warning light..drive system malfunction. Red warning light..low oil pressure at idle. Says stop engine..after engine restart lights go off and is fine.. for a little bit.
Incident date: Dec 21, 2025
The contact owns a 2020 Volkswagen Tiguan. The contact stated that after adding a quart of oil, the contact became aware that almost every three weeks there was blue smoke coming from the exhaust pipes. The contact stated that the oil warning light was illuminated. The vehicle was taken to an indepe
... ndent mechanic to be diagnosed, and it was determined that the engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.Read more
Incident date: Nov 20, 2025
THROTTLE LAG/LURCHING: When pressing the gas pedal at a full stop or pulling into traffic on the expressway the truck hesitates. it doesn't immediately go. This happens often...Transmission should be recalled. IT'S VERY DANGEROUS ESPECIALLY WHEN PULLING INTO TRAFFIC ON THE EXPRESSWAY
Incident date: Jun 8, 2024
The contact owns a 1993 N/A Ford F-250. The contact received notification of NHTSA Campaign Number: 00V424000 (FUEL SYSTEM, GASOLINE). The contact stated that fuel spewed out of the rear tank filler neck. The vehicle was taken to the dealer; however, the dealer refused to perform the recall repair.
... The contact was informed that the recall repair pertained only to the chassis and not light-duty trucks. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.Read more
Incident date: Aug 7, 2025
Car was having acceleration issues, loss of power, and stalled while driving. Took the car to the dealership to be assessed for active recall SC336 and they passed the car deeming it was safe to drive. I expressed concern with the safety of driving this car with the symptoms it was showing. They off
... ered no other services. Approximately one month later, the car could not accelerate, lost power, stalled on the freeway, and would not restart. The car was towed to the nearest dealership and diagnosed to determine the engine needs to be replaced. Kia customer service said since the car was “cleared” previously of the recall that it would not be eligible for replacement under the recall. Thankfully I have warranty but I think this is extremely inappropriate and I also think it was inappropriate diagnosed when I took it the first time to the dealership and driving the car was a risk!Read more
Incident date: Jul 27, 2025
The contact owns a 2022 Honda CR-V equipped with Continental Tires, Tire Line: TrueContact, Tire Size: 235/60/R18, DOT Number: 1P50FBL0K3024. The contact stated that while driving 70 MPH, there was a blowout of the rear passenger’s side tire. Upon inspection, it was discovered that the sidewall of
... the tire had failed. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The tire was a replacement tire. The vehicle failure mileage was 58,000 and the tire failure mileage was 5,000.Read more
Incident date: Jul 9, 2025
Subject: Inadequate Anti-Theft Security – 2023 Chevrolet Camaro SS 1LE To Whom It May Concern: I am filing this complaint regarding the lack of sufficient theft deterrent technology in the 2023 Chevrolet Camaro SS 1LE, which directly contributed to my vehicle being stolen in July 2025. Despite
... being a high-performance vehicle valued at over $50,000, the Camaro lacks a modern immobilizer system, encrypted key access, or any active anti-theft protections to prevent increasingly common theft methods such as relay attacks, CAN injection, or signal spoofing. My vehicle was stolen in under one minute from a secure location, and the incident aligns with a growing national trend of GM vehicles being targeted due to these vulnerabilities. 2 years of $1,000 payments for it to be easily stolen is outrageous. I had full coverage insurance and was enrolled in OnStar, yet the recovery process was ineffective, and OnStar was unable to track the vehicle in time. Chevrolet and GM have not provided an adequate explanation for why newer models are being sold without basic theft-prevention technology that is now standard in vehicles from other manufacturers. Given the scale of this problem, I believe this represents a serious consumer safety and security issue, and GM should be required to: •Upgrade security firmware or modules in vulnerable models •Offer retrofitting of immobilizer technology or free anti-theft solutions •Notify owners of the known risk and potential theft vulnerability I am requesting that NHTSA investigate the scope of this issue and determine whether GM’s failure to implement industry-standard theft prevention constitutes a violation of consumer safety expectations. Thank you for your time and attention. Sincerely, [XXX] Murrieta, CA [XXX] Phone: [XXX] Vehicle Info: •Year/Make/Model: 2023 Chevrolet Camaro SS 1LE •VIN: [XXX] •Date of Theft: [XXX] •Location: Murrieta, CA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jun 19, 2025
My camshaft sensors went bad at 77k miles had it towed to auto repair. Auto shop said my timing tensioner and chain were worn and needed replacement. Cost was 6200.00. A month later the engine blew at 81k miles. This was a lease for the first 3 years so all maintenance was done by Volkswagen. I had
... it serviced three times after that. Sits in my garage half the year as I travel by airplane or tour bus for work so no need to drive all the time. This shouldn’t be happening.Read more
Incident date: Jun 19, 2025
The lift gate strut bent when I tried to close the rear door, then when I tried to open the door to see what the issue was, the strut exploded. The parts went flying and almost hit me in the face, I could feel the air on my cheek as it blew past me. The spring and metal parts inside the strut shot a
... ll the way across my cul de sac, and the noise it created sounded like a gunshot. My neighbors came out of their houses to see what happened because it was so loud. We have an appointment at the dealer tomorrow to get it looked at. If I was standing any closer the spring would have hit me in the face; my children luckily were in the car already, if it happened a minute earlier it could have hit them. I noticed after the fact that the gaps in the back door are uneven when it’s closed, and I wonder if the door is installed unevenly and that put pressure on one side more than the other causing the strut to break. I can’t take a picture of the broken strut because I am too afraid to open the rear door in case the other one explodes.Read more
Incident date: Jun 19, 2025
I have been experiencing the loss of steering assist. This occurs at any time while driving and that, once assist is lost, a message is displayed on the Driver Information Center (DIC) and a chime sounds. Steering control is maintained in manual mode, but requires greater driver effort at low vehic
... le speeds. In the next ignition cycle, power assist is typically regained and the DIC message is no longer displayed. The occurs at speeds in excess of 60mph.Read more
Incident date: Jun 7, 2025
Issues with: - original drum breaks failed due to incorrect wiring, requiring 100% assembly replacement. - front wall separation - trim and cabinets moving and separating from walls - missing and broken lag bolts - front weather stripping separated from front cap - excessive sawdust under cabinets
... after any travel - wallpaper wear showing excessive movement of front bed overhead cabinets during travel - floor joists separating from upper floor - slides opening during travel - leaf spring hangers bending and twisting, and breaking off - spare tire mount failed during highway travel, and spare tire fell off on highway - contacted manufacturer to report in 2024 and they indicated we should self-replace the missing and damaged lag bolts with larger 1/2 inch ones. This was done, and they continue to back out on every trip whether 5 miles or 500 miles.Read more
Incident date: Apr 26, 2025
The camera is faulty and I've brought it in once early on and the dealer said a wire needed to be tightened. It happened again and they said no such loose wire this time. The code says camera needs to be replaced. I don't even have 100k miles on this car and it's going bad. Faulty part and I kno
... w this is happening a lot.Read more
Incident date: Apr 26, 2025
The camera is faulty and I've brought it in once early on and the dealer said a wire needed to be tightened. It happened again and they said no such loose wire this time. The code says camera needs to be replaced. I don't even have 100k miles on this car and it's going bad. Faulty part and I kno
... w this is happening a lot.Read more
Incident date: Apr 26, 2025
The vehicle would stop accelerating despite still applying pressure to the gas pedal. Feeling as if no field was being allowed to flow through.
Incident date: May 12, 2025
The car has turned off at idle and at low speeds, almost causing accidents and to be rear ended in busy streets and during stop and go traffic on the highway. After numerous mechanic diagnostics at both Volkswagen Dealership service departments and third party mechanic shops, no one seems to be able
... to give me an answer or condition to what is causing the problem. With no error codes being brought up nor any other underlying issues that could be causing this issue, with a car having minor wear. This is a problem that has been reported by many other Volkswagen Jetta owners on online forums and no one seems to have a specific answer as to what is causing this accident prone issue!Read more
Crash
Incident date: Apr 18, 2025
Power steering rack and pinion
Incident date: Apr 18, 2025
Nothing on my steering wheel that controls dash works
Incident date: Apr 18, 2025
Power steering rack and pinion
Incident date: Apr 18, 2025
I was stopped at a stop sign and then proceeded to press the gas and turn into the far lane. A quarter to halfway through the turn the engine shut off and I got the message “ Auto StartStop Shift to P, then Restart Engine”. Had to put the vehicle in park in the middle of the road and restart the
... engine. Luckily no one was coming but if there had been I could have been hit.Read more
Incident date: Apr 18, 2025
I was stopped at a stop sign and then proceeded to press the gas and turn into the far lane. A quarter to halfway through the turn the engine shut off and I got the message “ Auto StartStop Shift to P, then Restart Engine”. Had to put the vehicle in park in the middle of the road and restart the
... engine. Luckily no one was coming but if there had been I could have been hit.Read more
Incident date: Apr 18, 2025
Fast fraud lease agreement during initial payment part removed void out 10 min window no re-entry
Incident date: Mar 28, 2025
The seatbelt comes loose and Nuna sent me a pad and screwdriver and refused to replace the seat. The harness won’t stay tight and I do not trust the seat to be safe for my child
Incident date: Mar 28, 2025
The seatbelt comes loose and Nuna sent me a pad and screwdriver and refused to replace the seat. The harness won’t stay tight and I do not trust the seat to be safe for my child
Incident date: Mar 28, 2025
Car recalled with buy back remedy under 24V-633 and H514 recalls. Timely resolution has not been provided as it has been over 5 months since the H514 recall and it is not reasonable to expect a customer to park and charge outside while limiting charge to 80%. The hazard has not been mitigated with n
... o attempt by Jaguar to contact us to buy back the car in the past 5 months (told we'd be contacted within the next few weeks in December 2024). Attempted to contact JLR customer service relationship center on 4/7/25 with high call wait time.Read more
Incident date: Jan 25, 2025
Driving on hwy at 75 mph and needed to brake. While decelerating and still moving, engine shut off, dashboard dinged and message said to press start. Vehicle put itself into neutral. Happened twice while driving on highway. Car currently in shop. GM stating transmission valve body needs to be replac
... ed. Tahoe only has 28K miles. Part is on back orderRead more
Incident date: Jan 25, 2025
When traveling at around 70-75 mph the vehicle will downshift to 5th gear and vehicle speed drops as well, without warning. This causes the vehicle to not want to excel until it comes to a complete stop or turns off and then turns back on.
Incident date: Jan 25, 2025
When traveling at around 70-75 mph the vehicle will downshift to 5th gear and vehicle speed drops as well, without warning. This causes the vehicle to not want to excel until it comes to a complete stop or turns off and then turns back on.
Incident date: Mar 22, 2025
Transmission control module failed. I was driving at about 40 mph on a 4 lane street and it begin to feel like something was pulling the steering wheel to the left and I could not control the speed. I then pulled off into a parking lot and was facing a drainage ditch and needed to back the car into
... a space out of the way, it would not go into reverse. My husband met with me and was able to drive it forward to drive it to a dealership. The diagnosis was a failed transmission control module that cost us $2,478.Read more
Incident date: Mar 22, 2025
Transmission control module failed. I was driving at about 40 mph on a 4 lane street and it begin to feel like something was pulling the steering wheel to the left and I could not control the speed. I then pulled off into a parking lot and was facing a drainage ditch and needed to back the car into
... a space out of the way, it would not go into reverse. My husband met with me and was able to drive it forward to drive it to a dealership. The diagnosis was a failed transmission control module that cost us $2,478.Read more
Incident date: Feb 19, 2025
I was on my way to the highway when about one mile from home when without warning vehicle went into Limp Mode. Acceleration suddenly dropped to 25mph. It was very dangerous trying to drive uphill on a busy road at limited power to get back to my home. Thankfully I was not yet on the highway. Dealer
... said that both the ICCU and fuse that were inspected a month ago due to a recall and found to have no error codes in January now need to be replaced. Parts on back order with no ETA.Read more
Incident date: Feb 19, 2025
The contact owns a 2018 Ford Focus. The contact stated while driving 14 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission was slipping while shifting between first and second gear. No warning light was illuminated. The vehicle was t
... aken to an independent mechanic; however, no cause of the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 10 MPH, the vehicle jerked, the transmission unexpectedly downshifted, with the power train and check engine warning lights illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart; however, the transmission failed to operate as intended. The vehicle was towed to the residence and had not been driven since the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.Read more
Incident date: Feb 19, 2025
I was on my way to the highway when about one mile from home when without warning vehicle went into Limp Mode. Acceleration suddenly dropped to 25mph. It was very dangerous trying to drive uphill on a busy road at limited power to get back to my home. Thankfully I was not yet on the highway. Dealer
... said that both the ICCU and fuse that were inspected a month ago due to a recall and found to have no error codes in January now need to be replaced. Parts on back order with no ETA.Read more
Incident date: Feb 17, 2025
The GPS on the Uconnect radio has failed and the map, compass, and clock do not work. This is a know problem on this radio. The radio loses the ICCID number and the STAR TSB says to replace the radio. The issue is when I travel somewhere and need a map, now I have to look at my phone while driving
... . This is just as bad as texting. The Ram customer care says the TSB for this issue covers other vehicles but not the RAM truck. The cost to replace the radio is very expensive and I cannot afford to replace it. RAM truck will not help me out. What can be done about this issue. Lots of RAM truck owners are experiencing this issue. The issue started when my truck has about 3900 miles on it. The dealer in the Wasilla AK location was not able to troubleshoot this issue because they were short staffed. I finally decided to take it to another dealer located in Anchorage about 50 miles away.Read more
Incident date: Dec 11, 2024
Purchased a 1990 f150, having associated problems with fuel pump regulator, fuel is being transferred from rear tank to front tank, and causing spillage, (recall) electrical issue in dash with wipers which may cause fire to steering column, (another recall associated issue) took said vehicle into Fo
... rd dealership on Andresen in Vancouver Washington USA, service tech refused service saying truck is too old, spoke to manager who said they'll gladly fix it, for which they have to under federal law, went back to service department just to be told by the same guy to [XXX] my truck is too old, when by federal law states no matter the age of the vehicle, ALL recall issues must be fixed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6Read more
1 injured
Incident date: Dec 20, 2024
A few years ago I was told my fuel injectors needed to be replaced. Last month, I was told that my suspension needed to be replaced and it wore out. Shortly after that my struts were leaking and making noise. I do not drive my car over rough terrain, just regular street driving and I get my vehicle
... maintained regularly.Read more
Incident date: Dec 20, 2024
The contact owns a 2017 Honda Pilot. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond, rattled, jerked, and shuddered. There was no warning light illuminated. The contact stated that the failure mainly occurred while driving at
... 15 MPH and higher speeds. The contact stated that the Push to Start button was inoperable intermittently. A message advising that the Push to Start button was defective was displayed. The vehicle was taken to the dealer, where the transmission fluid flush was performed on several occasions as recommended by the dealer; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.Read more
Incident date: Dec 20, 2024
A few years ago I was told my fuel injectors needed to be replaced. Last month, I was told that my suspension needed to be replaced and it wore out. Shortly after that my struts were leaking and making noise. I do not drive my car over rough terrain, just regular street driving and I get my vehicle
... maintained regularly.Read more
Incident date: Dec 20, 2024
The contact owns a 2013 Nissan Versa. The contact stated upon inspecting the vehicle, she noticed water intrusion in the tail lights and headlights. The vehicle was taken to a dealer where it was diagnosed that the electrical system needed to be replaced. The vehicle was not repaired. The manufactur
... er was not notified of the failure and offered no assistance. The approximate failure mileage was 71,000.Read more
Incident date: Dec 20, 2024
The contact owns a 2017 Lincoln MKC. The contact stated that while driving, a burning odor was detected as the vehicle lost power. Upon the contact's arrival at home, her fiancé called AAA service. Where upon inspection the AAA technician diagnosed the vehicle with a battery issue stating that the
... was about to explode. No warning lights were illuminated. The battery was replaced by the however the contact stated that the vehicle continued to have electrical problems. The contact received a notification of NHTSA Campaign Number: 23V378000 (Engine) however the VIN was not included. The manufacturer or dealer was not notified of the issue. The failure mileage was approximately 80,000.Read more
Fire
Incident date: Dec 20, 2024
The contact owns a 2019 Honda Pilot The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was c
... ontacted. The contact was informed by the dealer that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: Oct 22, 2024
I received a notice of recall with my car registration and I contact the Honda Dealer Future Honda of Sacramento. I went for the appointment for the on October 05, 2024 and was told that they did not have the parts.
Showing 50 of 159 complaints.
NHTSA Safety Investigations, NISSAN VERSA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE, Closed
, Model Year: 2021
Reduced Power After Engine Stall
The Office of Defects Investigation (ODI) opened this investigation on March 7, 2024, after receiving twenty (20) consumer complaints and multiple field reports describing reduced power (limp mode) after re-starting the vehicle following a stall on certain 2022-2024 model year (MY) Nissan Versa. A
... Preliminary Evaluation was opened to gather information and assess whether the subject vehicles contain a safety-related defect. During this investigation, Nissan explained that certain 2022-2044 MY Nissan Versa vehicles equipped with a manual transmission may, under specific conditions, experience a Malfunction Indicator Light (MIL) along with reduced engine performance following an engine start-up after a stall. In certain conditions, if the vehicle stalls and an engine restart occurs within five (5) seconds, the vehicle will enter a fail-safe mode with limited engine torque. The fail-safe mode helps prevent damage to the engine, a complete loss of motive power, and allows the driver to maintain control of the vehicle. ODI reviewed over 180 incidents where drivers described entering a limp mode following a vehicle re-start after having stalled the vehicle. Review of these incidents did not identify any alleged crashes, near crashes, or injuries. In all of the cases reviewed, the driver was able to drive the vehicle to a safe location. On April 28, 2025, Nissan released a Technical Service Bulletin NTB25-024 on certain MY 2022-2024 Versa vehicles equipped with a manual transmission.The remedy applies to subject vehicles built through July 9, 2024, and consists of replacing the Valve Timing Control (VTC) unit and installing updated control software. The bulletin will be implemented at no charge to the customer and includes all parts and labor. Subject vehicles built after July 9, 2024 were manufactured with these changes already in place. Following updates to the subject vehicles, ODI has not received any consumer complaints describing a limp mode condition on vehicles built after July 9, 2024 or after having received the NTB25-024 remedy. ODI believes the campaign issued by Nissan addresses the concerns raised in this investigation. As a result, PE24007 is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take any additional action if warranted. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more
PE, Closed
, Model Year: 2012
Inadvertent Curtain and Seat Air Bag
The Office of Defects Investigations opened this Preliminary Evaluation to investigate complaints alleging an inadvertent deployment of side air bags on model year 2012 Nissan Versa vehicles.The three complaints indicate the driver or passenger curtain and seat mounted air bags deployed when the fro
... nt door on the same (affected) side was shut.According to Nissan, the defect identified involved the dissimilarity of the metals used in the side air bag sensor electrical connectors, gold versus tin materials.This combination may lead to fretting and oxidation on the connector pins of the Satellite Sensor and the harness which connects it to the Airbag Control Unit (ACU).Fretting and oxidation increases the likelihood of a momentary loss of connectivity, and thus communication from the sensor to the ACU.When communication is lost between the side impact sensor and the ACU, the system is designed to enter a ?backup state? mode of operation.The backup state allows the curtain and seat-mounted side air bags to deploy should the communication be accidentally lost during the course of a crash event. In this mode, the ?safing path? is used in the ACU algorithm for a deployment decision.By design, the safing path has a lower threshold for deployment compared to the normal state which requires both safing and trigger path thresholds to be met.Consequently, if this momentary communication loss occurs when the door is closed forcefully, it may cause the curtain and seat-mounted side air bag, as well as the seat belt pretensioner to deploy inadvertently.On March, 6, 2017, Nissan North America, Inc, submitted a Defect Information Report to NHTSA establishing that it will address this issue.See recall action 17V-144 for further details; remedy details and timing are to be determined.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at SaferCar.gov under the following ID numbers: 10743601, 10732337, 10779675Read more
PE, Closed
, Model Year: 2007
Front Coil Spring Fracture
In a letter dated September 10,2015, Nissan North America,Inc. (Nissan) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in coil spring fracture in approximately 218,019 model year (MY) 2007 through 2012 Nissan Versa vehiclesproduced from May 8,
... 2006 through November12, 2012 and originally sold or ever registered in the following 22 states and the District of Columbia: Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia and Wisconsin (NHTSA Recall 15V-573).Nissan indicated that the recalled vehicles may contain front coil springs that received inadequate phosphorous coating, have low residual stress, or a combination of both.Surface imperfections resulting from coil-to-coil contact when the spring is compressed may lead to crack initiation.Exposure of the surface imperfections to road salts, in regions with heavy use of road salts for snow and ice control, may promote crack propagation in the spring that could result in spring fracture.If the coil spring fractures it may puncture the front tire and possibly the brake line while driving, which may increase the risk of a vehicle crash.ODI's analysis of complaints it has received from the public (VOQ's) and Nissan complaint data submitted in response to the information request letter for PE15-019 identified a total of 468 non-duplicative reports alleging coil spring fractures in the subject vehicles, including 142 VOQ's and 367 Nissan complaints (41 of the incidents reported to ODI were also reported to Nissan).While the recall region accounts for approximately 43 percent of vehicle sales, the analysis found that 94 percent of the complaints involved vehicles sold or operated in those states.Approximately 27 percent of the VOQ's reporting coil spring failures in the recalled states indicated that the failure resulted in a punctured tire.ODI also identified one complaint that alleged brake line damage from a failed spring.Nissan's recall will replace both coil springs free of charge.Based on Nissan's safety recall, this investigation is closed.The 142 VOQ's referenced in this resume are: 10236143, 10405369, 10443746, 10452956, 10491553, 10497737, 10503060, 10504557, 10512390, 10512975, 10514582, 10516024, 10516085, 10521216, 10522261, 10526334, 10533856, 10537404, 10537407, 10548678, 10552124, 10559853, 10562485, 10565283, 10572591, 10578519, 10583059, 10583154, 10583496, 10583673, 10584979, 10585327, 10585377, 10585751, 10586397, 10586444, 10587798, 10588347, 10588427, 10592366, 10592498, 10592780, 10593373, 10593621, 10595215, 10596802, 10598404, 10598877, 10606859, 10606998, 10610082, 10618059, 10640845, 10644269, 10645075, 10649515, 10653189, 10659632, 10662158, 10663102, 10667071, 10667845, 10669949, 10670829, 10671894, 10676522, 10680544, 10680740, 10682397, 10691419, 10692629, 10693347, 10694156, 10694420, 10701250, 10702765, 10703126, 10704658, 10705882, 10706351, 10711805, 10712045, 10712922, 10714243, 10715041, 10715175, 10716106, 10717254, 10717320, 10717403, 10717412, 10717489, 10717563, 10720958, 10721782, 10721824, 10722113, 10722459, 10722915, 10723873, 10723972, 10723973, 10724158, 10724899, 10725002, 10725328, 10725377, 10725542, 10726251, 10726736, 10726741, 10730138, 10730154, 10730342, 10731050, 10731692, 10731799, 10731901, 10732054, 10732062, 10733059, 10733144, 10733309, 10733349, 10733607, 10733781, 10733854, 10735347, 10735353, 10735606, 10736199, 10736227, 10743474, 10743634, 10743790, 10744Read more
EA, Closed
, Model Year: 2012
Pedal Operation Interference
On August 11, 2015, Nissan North America, Inc., submitted a Defect Information Report (DIR) describing a condition that may impede the driver's ability to transition quickly and smoothly from the accelerator pedal to the brake pedal in certain model year (MY) 2012 through 2015 Nissan Versa Sedans an
... d MY 2014 through 2015 Nissan Versa Note vehicles (NHTSA Recall No. 15V-507).According to Nissan's DIR, in certain circumstances related to driver foot position and shoe type, the right edge of the driver?s shoe may catch the edge of the center console lower trim panel.Nissan indicated that this condition could cause a slight delay in the smooth transition between the accelerator pedal and the brake pedal which may increase the braking distance; therefore increasing the risk of a crash.Nissan's recall instructs dealers to trim the console panel so that the leading edge is at a greater distance from the driver?s foot.Nissan had previously issued a service campaign (Nissan Campaign ID #P5308; TSB #NTB15-033) on April 16, 2015, to provide the remedy for the same set of vehicles before deciding to change the program to a safety recall.Of the approximately 421,305 vehicles covered by recall 15V-507, approximately 122,558 have already been repaired under the service campaign. ODI's investigation also examined allegations that an HVAC duct in the driver's footwell area may interfere with the driver's right foot in certain circumstances.ODI's analysis of all complaints related to foot obstructions in the subject vehicles identified 45 complaints, 7 crashes and 1 minor soft tissue injury.Thirty-five (35) of the complaints, all 7 crashes and the only injury were caused by the trim panel condition which is the subject of the recall.ODI will continue to monitor complaints related to the HVAC duct condition.This investigation is closed based on Nissan's recall.The VOQs associated with the closing of this investigation are: 10725339, 10723544, 10711794, 10691631, 10649259, 10640644, 10629161, 10614957, 10610356, 10606832, 10606766, 10606670, 10597004, 10573057, 10503811, and 10498000.Read more
PE, Closed
, Model Year: 2012
Pedal Operation Interference
On June 24, 2014, the Office of Defects Investigation (ODI) opened PE14-018 to investigate allegations that the tunnel carpet cover trim panel on model year (MY) 2012 through 2014 Nissan Versa, Versa Sedan and Versa Note vehicles has, in certain situations, interfered with the driver's ability to pr
... omptly release the accelerator pedal and transition to the brake pedal. This may result in delayed brake application or brief incidents of unwanted acceleration.At the opening of PE14-018, ODI had identified one complaint, VOQ 10597004, alleging that the driver's foot became caught by the subject trim panel to the extent that the driver decided that it was necessary to pull on their leg to get the foot free of the interference, almost causing a crash. The trim panel in question (Figure 1) is located next to the accelerator pedal and the lower corner is positioned such that it is near the right outer edge of the driver's shoe. The complainant supplied a photograph (Figure 2) showing how the edge of the panel wedged itself in the driver's shoe.An additional complainant, 10573057, alleged that when attempting to remove their foot from the accelerator pedal to apply the brake, their shoe was caught by the trim panel which delayed braking ability several times. During the investigation ODI received a VOQ, 10614957, that alleged that the driver's foot was interfered with by the trim panel, delaying the driver's ability to apply the brakes, resulting in a crash and minor injuries to the driver.In addition, during PE14-018, ODI has received VOQs alleging that the HVAC relay actuator/duct, (Figures 3 and 4) can also interfere with the driver's ability to react quickly to apply the brakes, which has been added to the scope of Engineering Analysis EA15-003. MY 2015 Versa Sedan and Note vehicles have been added to EA15-003 as they are believed to have the same panel design and actuator/duct placement as the subject vehicles.MY 2012 vehicles were found to be of a different design and not included in the scope of EA15-003.This Preliminary Evaluation PE14-018 is hereby closed and upgraded to Engineering Analysis EA15-003.Read more
PE, Closed
, Model Year: 2012
SRS Warning Light Illumination
The Office of Defects Investigation (ODI) opened this investigation after receiving Nissan early warning reports (EWR) concerning supplemental restraint system (SRS) light illumination on model year (MY) 2012 Nissan Versa vehicles.Information in the reports suggested that the SRS spiral cable harnes
... s from the spiral cassette to the driver?s air bag module became pinched within the steering wheel assembly during installation.The pinching condition was apparently causing a short to ground condition. As reported by Nissan, the shorts were the result of isolated operator errors, specifically errors in the way the harness was routed in the steering wheel area.Nissan advised that a production countermeasure was implemented on December 10, 2011 in order to reduce misrouting the spiral cable harness.If an electrical short does occur, the red air bag warning light is designed to continuously flash to alert the driver.However, a shorted harness may prevent the air bag from deploying in a frontal collision.The opening resume originally identified the subject vehicle population as all 2012 Nissan Versa vehicles. It was noted by Nissan that the MY 2012 Versa Sedan and MY 2012 Versa Hatchback vehicles were built on different platforms and varied significantly in design, specifically in that they are equipped with different steering column and air bag module components.Accordingly, the subject vehicle population for analysis was limited to 2012 Nissan Versa Sedan models.Through analysis of the data Nissan provided, ODI determined that 13 manufacturer reports and 39 warranty claims submitted were potentially a result of pinched and/or shorted spiral cable assemblies. These reports occurred prior to the assembly process change on December 10, 2011.ODI notes that an additional six warranty claims occurred after the process change, but this population had a significantly lower rate of failure than those occurring beforehand.Therefore the subject vehicle population shown above covers sedan vehicles built from the start of production through December 9, 2011.ODI?s analysis indicated that this condition typically occurred early in the life of the vehicle with 40% occurring prior to vehicle sale or delivery, and 69% with less than 2 months in service.When compared to ODI investigations involving similar air bag concerns, this investigation has a low rate of failure.ODI has not yet received any related consumer complaints and no injuries or crashes have been reported that relate to the alleged problem. Therefore, a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.Read more