Complaint Statistics
72 total complaints
2 crashes 1 fires 1 injuries
Top Reported Components
| Component | Complaints |
| ENGINE | 13 |
| UNKNOWN OR OTHER | 9 |
| ELECTRICAL SYSTEM | 9 |
| POWER TRAIN | 5 |
| SUSPENSION | 4 |
| FUEL/PROPULSION SYSTEM | 4 |
| STRUCTURE:BODY | 4 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 3 |
| STRUCTURE | 3 |
| STEERING | 2 |
Incident date: Oct 5, 2025
The contact owns a 2016 Ford Explorer. The contact stated that while driving in traffic, a trim piece detached from the vehicle. The TPMS and check engine warning light were illuminated. The dealer sent a tech to the contact’s place of employment, but the tech was unable to complete the recall rep
... air due to the bolt not being available. The contact had received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that the turbocharger had been replaced on three occasions. Upon investigation, the contact had linked the failure to NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling). The contact called the local dealer, who confirmed the parts for the recall repairs were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a complaint was filed, but no assistance was provided. The failure mileage was unknown.Read more
Incident date: Oct 5, 2025
The contact owns a 2016 Ford Explorer. The contact stated that while driving in traffic, a trim piece detached from the vehicle. The TPMS and check engine warning light were illuminated. The dealer sent a tech to the contact’s place of employment, but the tech was unable to complete the recall rep
... air due to the bolt not being available. The contact had received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that the turbocharger had been replaced on three occasions. Upon investigation, the contact had linked the failure to NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling). The contact called the local dealer, who confirmed the parts for the recall repairs were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a complaint was filed, but no assistance was provided. The failure mileage was unknown.Read more
Incident date: Jun 7, 2025
Back up camera fails to load when car is put in reverse. Nissan is not sure what the cause is but thinks its software and wants $700+ for further diagnostics
Incident date: Apr 15, 2024
On 3/21/25 I was informed by Malik's Auto Repair that I need my transmission replaced after a diagnostic of my car making a vacuum noise. After researching, I found that many Nissan vehicles have been experiencing this problem. I contacted Nissan and they informed me that no recall has been made f
... or my make and model. It is a safety issue because at any time the car could stop causing an accident or fatality. Also, I had to have my starter replaced on this car. My car would not start. I was out with my daughter and if it was not for me having AAA we would have been stranded. Nissan stated that this issue was fixed on my car prior to me purchasing it. There is no record of this issue being fixed on Carfax and I paid almost $600 to replace it. Nissan have not assisted me with anything. Now I have to try to come up with the funds for a transmission.Read more
Incident date: Apr 15, 2024
On 3/21/25 I was informed by Malik's Auto Repair that I need my transmission replaced after a diagnostic of my car making a vacuum noise. After researching, I found that many Nissan vehicles have been experiencing this problem. I contacted Nissan and they informed me that no recall has been made f
... or my make and model. It is a safety issue because at any time the car could stop causing an accident or fatality. Also, I had to have my starter replaced on this car. My car would not start. I was out with my daughter and if it was not for me having AAA we would have been stranded. Nissan stated that this issue was fixed on my car prior to me purchasing it. There is no record of this issue being fixed on Carfax and I paid almost $600 to replace it. Nissan have not assisted me with anything. Now I have to try to come up with the funds for a transmission.Read more
Incident date: Apr 15, 2024
During heavy rain the HVAC system can fill with water to the point it leaks on the passenger floor. The cabin air filter is full of water and high humidity air is blown from the vents. This results in diminished defrost performance. Took truck to dealership and they could not reproduce and did no
... t document anything.Read more
Incident date: May 2, 2023
The touchscreen is completely malfunctioning and unusable. It started off as a one off incident during a very hot streak in the summer of 2024. I wrote it off and a fluke because of the temperature. 9 months later and the screen is constantly going haywire with ghost touches. Every feature that is c
... ontrolled through that screen fails. Even using the controls on the steering wheel fail to work when the touchscreen is nonoperational. This system is so integrated into the systems of the vehicle that it is a safety concern. Subaru is aware of this issue and offered an extended warranty. However, if the system didn’t fail during that extended time, you are out of luck.Read more
Incident date: Apr 16, 2025
Bought the car used with around 30k miles on it from a dealership. Since then have only needed to get 2 oil changes done. Engine stalled while driving one day and noticed weird noises coming from under the hood. Had the car towed to the Kia dealership on Mon. 4/14. Car has been sitting at the dealer
... ship waiting on the manufacturer to approve replacement of the engine due to the recall. It should not take this long to get an approval for a safety issue. They're asking me for oil change documentation which I supplied them. Secondly, I shouldn't have even had to do that. This is a RECALL, not a warranty issue. A recall should get approved as soon as the engine failed the test. It seems like I'm having to jump through hoops to get this done and its not right.Read more
Incident date: Apr 16, 2025
The contact owns a 2017 Hyundai Veloster. The contact stated that on three separate occasions while driving at undisclosed speeds, the vehicle went into LIMP Mode with the check engine warning light flashing on the instrument panel. The vehicle had been towed and driven to the dealer and an independ
... ent mechanic to be repaired. The contact was informed by the dealer and an independent mechanic that a knock sensor failure had caused the failure. The contact stated that the combustion chamber had been cleaned and the catalytic converter was replaced; however, the failure persisted. The contact also stated that the vehicle was consuming an excessive amount of engine oil. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 100,000.Read more
Incident date: Feb 21, 2025
i am original owner. Twice now in the early morning I have found my trunk automatically opened with out reason. I thought maybe i did it by mistake but i clearly did not after 2nd time. Never has this happened in my life to any of my cars. After looking online I found other owners also experienc
... ed same occurrence with this 2015 Altima. I understand it could be anything, bad battery in hand clicker, faulty electrical switch, etc. I located the on/off switch in the glove compartment and turned it off. Now, i just have to remember to turn it on/off all the time so i don't find the trunk opened again. I could get my car stolen if i leave my car out side and go out of town. 1) if there is a recall to get this electrical fixed, please let me known. Thank youRead more
Incident date: Oct 3, 2024
The truck's frame has severely rusted. The frame has deteriorated. It is unsafe to drive as the frame is breaking in half. According to Toyota, this was a huge problem with the 2006 Tacoma. They will not fix the frame or offer any solution. My son can not safely drive this vehicle.
Incident date: Jul 15, 2023
Several malfunctions: all cameras including rear cameras were disabled, high beams would flash on and off continuously when in auto mode. Front Passenger safety restraint failure alert message that eventually turned off. The car continuously has a humming noise even after turned off. Navigation syst
... em was not operable.Read more
Incident date: Dec 20, 2024
On [XXX] at about 1:40 p.m. I was driving to work, and got distracted and had a front-end collision with a tree that was about 1-3 feet next to the side of the road. Extensive damage to the vehicle, and personal injuries occurred (mild concussion, stress fracture of left forearm, bruising/abrasion o
... n ride side torso, sprained left thumb, and abrasions on head). Both the driver and passenger airbags did not deploy which contributed to me almost flying through the windshield. The emergency responders and tow truck operator were very surprised I wasn't in critical condition or dead and noted that the airbags failing was a serious issue and I was lucky. This was reported to the manufacturer and geico insurance on December 20th, and I am currently awaiting to hear back from both to get the inspections scheduled. The vehicle is currently located at OC's Auto at 598 Armistead Blvd, Holt FL 32564. I have already signed papers giving permission for inspections by the insurance company if they request it, but currently inspections haven't been done yet to determine damage estimates or to investigate the airbags. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Crash
1 injured
Incident date: Nov 7, 2024
I was driving home on the highway a few days ago I had just picked up my daughter from school as usual. My chevy braked on the with no vehicle in the front only one in the rear. The car breaked so hard it nearly stopped and the car behind swerved out of the way.
Incident date: Oct 1, 2024
The contact owns a 2017 Chevrolet Volt. The contact stated while driving 60 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal, but the vehicle failed to exceed 30 MPH. The contact stated that the message "Propulsion Power Reduced" was displayed on the instrument panel.
... The contact had taken the vehicle to the dealer, and it was diagnosed and determined that the 12V battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. Additionally, the contact stated that the hybrid battery was no longer charging and failed to turn on. The contact had the vehicle towed to the same dealer however, the vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.Read more
Incident date: Oct 1, 2024
I'm getting warnings all of a sudden that the Pre Collision Assist, Advance Trac and AWD are either not available or have a fault and need service. There were some other warnings which I don't recall as when driving I wanted to keep my eyes on the road as much as possible. Right now, it is not sho
... wing those. I have lost all safety features like backup sensors, forward sensors, lane wandering and blind spot warning. I have lost convenience features such as cruise control and parking assist. Mileage is 29,726.Read more
Incident date: Sep 18, 2024
Undercarriage frame rusted to the point where structural rust was formed in various places This rust has made a whole and cracks to the frame causing my vehicle to become a safety hazard on the road
Incident date: Sep 18, 2024
failures of Ford engine 7 .3L VS 350 and we have 67000 there have been multiple cases of this engine ceasing at this mileage,. The warranty should be 100,000 especially if its a fleet vehicle and used for purposes like fedex.
Incident date: Sep 18, 2024
Incident date: Sep 5, 2024
The truck only goes through 1 through 3 and then when it shifts into 4 it doesn’t go anywhere and it throws a bunch of service codes that just go away when you turn the truck off it has dropped from 6th gear to 3rd and locked the tires up and spun me out almost causing me to wreck the truck
Incident date: Sep 5, 2024
The truck only goes through 1 through 3 and then when it shifts into 4 it doesn’t go anywhere and it throws a bunch of service codes that just go away when you turn the truck off it has dropped from 6th gear to 3rd and locked the tires up and spun me out almost causing me to wreck the truck
Incident date: Sep 5, 2024
The truck only goes through 1 through 3 and then when it shifts into 4 it doesn’t go anywhere and it throws a bunch of service codes that just go away when you turn the truck off it has dropped from 6th gear to 3rd and locked the tires up and spun me out almost causing me to wreck the truck
Incident date: Aug 8, 2024
See attached document for complaint
Incident date: Aug 8, 2024
See attached document for complaint
Incident date: Jul 11, 2024
Engine front hood pops up into the safety latch position while driving down the road at highway speed and in cold weather or in a strong headwind.
Incident date: Jul 11, 2024
Engine front hood pops up into the safety latch position while driving down the road at highway speed and in cold weather or in a strong headwind.
Incident date: Jul 11, 2024
Driving at highway speed (75 mph) using Autopilot & car rapidly applied hard braking. There were no obstacles, shadows or anything visible that should have caused this. It occurred twice over two days in different locations. If anyone had been behind me too close they would have collided with me. No
... other vehicle I’ve owned have done this with their implementation of adaptive cruise & lane assist. My car used to use radar and I never had this issue until vision based detection was implemented. It’s occurred numerous times over the years, but no this rapid of braking.Read more
Incident date: Jul 5, 2024
The FSD is not fully matured and I have tried multiple times and all times and the experience is weird and very hard braking and no control on parking lots. So not sure why this is called Fully self driving capability by Tesla? I have paid 12k for this capability in my car and unfortunately it's not
... fully functional. Hope some safety precautions will be taken for the safety of the drivers and passengers. Happy to provide more details if needed. Thank youRead more
Incident date: Jul 5, 2024
The FSD is not fully matured and I have tried multiple times and all times and the experience is weird and very hard braking and no control on parking lots. So not sure why this is called Fully self driving capability by Tesla? I have paid 12k for this capability in my car and unfortunately it's not
... fully functional. Hope some safety precautions will be taken for the safety of the drivers and passengers. Happy to provide more details if needed. Thank youRead more
Incident date: Jul 5, 2024
Drivers side door caught on fire overnight. Burned up the interior of the vehicle and smoldered out. Windows were up, car was completely closed and locked. Still starts and drives. Door, seat, steering, ceiling , visor all burnt and melted to some degree. Seems to have been electrical.
Fire
Incident date: May 2, 2024
Transmission failed at 7,000 miles and had to be replaced. Car in repair facility 3/25-5/8/24. 5/18 - Engine slipped out of gear on hill/driveway, wouldn’t engage, unresponsive 5/20 - engine hesitation when taking off 5/21 - engine bogging down on acceleration 5/21 - engine unresponsive when acce
... lerator pressed 5/21 15:40 - rolled over gentle bump at 40mph, screen went black and computer reset 5/21 16:03 - engine didn’t respond when accelerator pressed to floor 5/21 16:51 - car bogged down - issues climbing hill on driveway 5/22 12:48 - car engine jerked while coasting 5/23 20:15 - Start/Stop Unavailable - Battery Charging warning light for Stop Start system 5/23 20:19 - Start/Stop system battery charging message again 5/24 10:18 - engine jerked, car shuddered before engaging 5/25 10:26 - 31mph, engine jerked, car shuddered, lost power on slight incline 5/25 17:58 - proximity alarm alerted on rear passenger’s side - no obstruction present 5/25 18:01 - horn stopped working after depressed for three seconds 5/25 18:03 - car slipped out of gear on slight incline 5/26 - car alerted “For Start/Stop System, press brake harder” Car shuddered, acted as if it was going to stall, then restarted itself even though brake was not depressed fully and car had started rolling forward 5/29 10:18 - “Smart Key Malfunction” error message and car would not start 5/31 21:48 - Auto Start/Stop System Unavailable - Battery Charging warning light 6/01 20:18 - Engine slipped while accelerator pressed, lost power at 39 mph 6/01 20:20 - Engine kept slipping, resulting in pulsing motion of car each mph increase starting at 20 mph and ending at 40 mph 6/02 10:38 - 1:17 video clip taken of proximity alarm misfiring again 6/02 12:27 - pulling onto Central Pike, uphill, car lost power and began shuddering when accelerator pressed 6/2-6/18 - available on request 6/18 - car didn’t respond past 19 mph with accelerator fully pressed - repair shop foreman, customer service manager in car to witnessRead more
Incident date: Jun 4, 2024
My 2020 Hyundai Palisade slipped into neutral while slowing down in traffic. Was able to quickly pull over, brake and put back into drive. Happened 3 more times while slowing down for turns on my way home. All happened under 15 mph and had a slight grinding sound when placed back into park, drive th
... en accelerating. Plan to take it to the Hyundai dealership tomorrow, but scared to drive it!Read more
Incident date: Jun 4, 2024
I've already addressed what happened to my vehicle and a recall has since been issued in Dec 2023. The problem I have is the recall doesn't address the vehicles that have already failed due to the defective oil pump. Mine failed and totaled my engine leaving me without a vehicle on October 17, 202
... 3. You even state in your description of the safety risk if this were to happen by saying it could damage your engine and possibly seize. It needs to be more prominent and highlite the fact that if this happens, your engine is gone, no more engine and no more car. It's more geared to the cars in the recall that haven't had it fail yet! Ford hopes to fix a part in those oil pumps and make it all better. But what about me!! At least everybody else still has a car to drive. I don't. It's gone and I'm still financing it. Ford has repeatedly told me they have no program for me. Nothing they can do. I still am part of that recall and they are breaking the law by not doing something. I need them to replace my car and pay me for everything I've had to incur due to this failure. They have no sense of urgency at all. It doesn't bother them one little bit that people are devastated when something like this happens because how do we get around. How do we get to work. Why can they get away with doing nothing for me and not held responsible. Recalls need to be split when they have vehicles damaged beyond repair for the exact issue the recalls address. They are more for just stating the safety issue if any instead of addressing what happened to each person and how they need to fix it or make it right for the consumer. I'm sick of this and I need to have them make this right.Read more
Incident date: Jun 4, 2024
Traveling 350 miles for work, my Maverick was at 2400 miles when both of my front cv boots were spewing grease all over the underside of the truck, stranding me away from home. The truck would shake violently when accelerating to the point I had to pull over. With all the destruction on the undersid
... e of the truck, the local dealer (not preferred) informed me that “they didn’t know who or when” but a missing clamp on one side and a torn boot on the other and denied me from claiming my warranty at 2400 miles. There were no warning lights on the dash at any time.Read more
Incident date: Apr 18, 2024
All cameras have failed on this Fisker Ocean. That has led to the blind spot indicators being on at all times along with non functioning back-up cameras, lane-keeping system, parking indicators. No response on the ticket submitted (along with other tickets submitted for other issues previously). Hea
... dlights now turn off when the car stops no matter which mode (auto, headlights, or daytime running lights) is selected. They come back on once moving. This has lead to reduced visibility of the vehicle. Again, no response from Fisker requesting service.Read more
Incident date: Apr 18, 2024
All cameras have failed on this Fisker Ocean. That has led to the blind spot indicators being on at all times along with non functioning back-up cameras, lane-keeping system, parking indicators. No response on the ticket submitted (along with other tickets submitted for other issues previously). Hea
... dlights now turn off when the car stops no matter which mode (auto, headlights, or daytime running lights) is selected. They come back on once moving. This has lead to reduced visibility of the vehicle. Again, no response from Fisker requesting service.Read more
Incident date: Apr 18, 2024
All cameras have failed on this Fisker Ocean. That has led to the blind spot indicators being on at all times along with non functioning back-up cameras, lane-keeping system, parking indicators. No response on the ticket submitted (along with other tickets submitted for other issues previously). Hea
... dlights now turn off when the car stops no matter which mode (auto, headlights, or daytime running lights) is selected. They come back on once moving. This has lead to reduced visibility of the vehicle. Again, no response from Fisker requesting service.Read more
Incident date: Apr 10, 2023
Rear traffic cross is a joke. Had in the shop twice and was told it worked as required, took it and checked with cars coming behind me. Maybe worked 30% of the time if the other car was within 3ft. This is not a safety feature as stated. My Cad would notify me when a car was 12ft away.. w
... as told the shop can't do anything further until BMW notifies them. No accidents yet but it may hit the car and not go off. Called the factory rep and he knew of other complaints but his hands were tied, put it inmy file. BMW needs to be able to rectify this with a reliable solutionRead more
Incident date: Dec 27, 2023
Can not acsess the failed charcoal canister due to rear door failing and am unable to open . So I can not drop the spare tire and acsess the canister
Incident date: Mar 1, 2024
My SUV started stalling a few days ago, but it was only for a short time. Now, it's getting worse, and the engine warning light has turned on. When I try to accelerate by putting gas, it's very slow. I'm worried it could cause an accident. Even when I try to turn, it moves very slowly, which could l
... ead to an accident, and I have two kids. I just bought this SUV last month, and it only has 12,700 miles on it. See the picture here for proof. It's especially dangerous when I try to drive, and it moves slowly, which could cause an accident.Read more
Incident date: Mar 1, 2024
My SUV started stalling a few days ago, but it was only for a short time. Now, it's getting worse, and the engine warning light has turned on. When I try to accelerate by putting gas, it's very slow. I'm worried it could cause an accident. Even when I try to turn, it moves very slowly, which could l
... ead to an accident, and I have two kids. I just bought this SUV last month, and it only has 12,700 miles on it. See the picture here for proof. It's especially dangerous when I try to drive, and it moves slowly, which could cause an accident.Read more
Incident date: Mar 1, 2024
Leaking sunroof !!!!!!!
Incident date: Feb 28, 2024
While I was driving back from work on January 31, 2023 the rear windshield of my car exploded for no apparent reason. The noise was so loud that flinched. If there was a car was in front of me I would have caused an accident. The windshield shattered and if I had children or anyone in the back sea
... t they would have pieces of glasses on the back of their heads. I was thankful that I did not have any broken glasses on the back of my head. I dropped the car off at a Honda dealership on January 31 st. I still do not have a car, nor will they give me a loaner to get to work. They were no warning messages that alerted me prior to the incident. I brought the car new and it's only a year old. I believe this is a defect on Honda's manufacturing. I hope no one get hurts by this, because I know it's causing me a lot of inconveniences.Read more
Incident date: Feb 24, 2024
The contact owns a 2018 Ford EcoSport. While the contact's wife was driving at a moderate rate of speed, the check engine warning light initially flashed on the instrument panel. The vehicle was taken to an independent mechanic where a diagnostic test was performed which showed several defective eng
... ine sensors. As the contact's wife proceeded to drive home, several additional messages appeared on the instrument panel. The vehicle was then towed to the dealer where metal shavings were found inside the engine. The contact was then notified of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 79,663. VIN tool confirms parts not available.Read more
Incident date: Jan 31, 2024
I am filing a complaint due to the lack of timely fix of this recall. It has been more than four months since the recall was issued (NHTSA Recall Number 23V651000) with no repair available.
Incident date: Jan 31, 2024
I am filing a complaint due to the lack of timely fix of this recall. It has been more than four months since the recall was issued (NHTSA Recall Number 23V651000) with no repair available.
Incident date: Jan 31, 2024
I am filing a complaint due to the lack of timely fix of this recall. It has been more than four months since the recall was issued (NHTSA Recall Number 23V651000) with no repair available.
Incident date: Jan 10, 2024
Air conditioning failed to function as soon as vehicle lease was up. Less than 45k miles on a 3 year old car. Stopped working, hot air blowing in the middle of summer no less. This does not appear to be a part that is on the maintenance interval list. This does not appear to be an isolated incident
... when researching this fault now over a year later.The climate control system failing on a new car on a part that cannot be reasonably serviced seems problematic to say the least. I asked the dealer to consider a good will repair on more than one occasion as I had literally just moved from a lease to a finance purchase. No luck on that.Read more
Incident date: Jan 10, 2024
The contact owns a 2023 Ford F-150. The contact stated while driving at various speeds, an abnormal squealing sound was coming from the front driver’s side tire. There was no warning light illuminated. The contact stated that the failure normally occurred while the temperature was below freezing.
... The vehicle would resume normal operation after switching back and forth from 2WD to 4WD. The vehicle was taken to a dealer where it remained for a month. The dealer later informed the contact that the defect was related to the IWE (Integrated Wheel End) that had failed to operate as needed. The contact was informed that there was no repair for the failure. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 4,500.Read more
Incident date: Jan 10, 2024
The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m
... anufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle vibrated, and the contact heard an abnormal sound coming from underneath the front end of the vehicle. The contact had driven over a bump or an object on the roadway. The contact looked in her rear-view mirror and saw a plastic object on the road behind the vehicle. The contact later observed that the lower portion of the front bumper had detached from the vehicle. The contact took the vehicle to a dealer who advised her that the damage was from an accident and to contact her insurance provider. The vehicle was not repaired. The contact stated that she related the failure to NHTSA Campaign Number: 23V720000 (Structure). The manufacturer was not informed of the failure. The failure mileage was 9,206. VIN tool confirms parts not available.Read more
Showing 50 of 72 complaints.
Technical Service Bulletins, 2023 NISSAN VERSA
52 manufacturer communications from 35 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 110000 ELECTRICAL SYSTEM | 19 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 6 |
| 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE | 4 |
| 130000 VISIBILITY | 3 |
| 160000 STRUCTURE | 3 |
| 100000 POWER TRAIN | 2 |
| 220000 SEATS | 2 |
| 010000 STEERING | 2 |
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
150000 SEAT BELTS
SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
010000 STEERING
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
HORN INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110100 ELECTRICAL SYSTEM:HORN
HORN INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations ar
110000 ELECTRICAL SYSTEM
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal
200000 WHEELS
Tire Inspection *****Dealer Announcement***** Nissan is conducting a Quality Action on 6 specific 2023 Versa (N18) vehicles in connection with an on-going investigation. Dealers will inspect the tires and submit information for each ti
110000 ELECTRICAL SYSTEM
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
030000 SERVICE BRAKES, HYDRAULIC
WARNING LIGHT ON WITH DTC C111F STORED AS CRNT IN THE ABS IF YOU CONFIRM DTC C111F (G-SENSOR) is stored as a??CRNTa?? in the ABS Actuator and Electric Unit (Control Unit). IMPORTANT: Do not replace the ABS control unit unless instruc
110000 ELECTRICAL SYSTEM
REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communicat
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
260000 FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
220000 SEATS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
140000 AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine i
030000 SERVICE BRAKES, HYDRAULIC
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine i
130000 VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
160000 STRUCTURE
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
130000 VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
160000 STRUCTURE
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
130000 VISIBILITY
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
010000 STEERING
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
160000 STRUCTURE
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
200000 WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
HORN INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
980000 UNKNOWN OR OTHER
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
100000 POWER TRAIN
DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or com
220000 SEATS
MANUAL FRONT SEAT DOES NOT MOVE FORWARD/REARWARD This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA Safety Investigations, NISSAN VERSA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE, Closed
, Model Year: 2021
Reduced Power After Engine Stall
The Office of Defects Investigation (ODI) opened this investigation on March 7, 2024, after receiving twenty (20) consumer complaints and multiple field reports describing reduced power (limp mode) after re-starting the vehicle following a stall on certain 2022-2024 model year (MY) Nissan Versa. A
... Preliminary Evaluation was opened to gather information and assess whether the subject vehicles contain a safety-related defect. During this investigation, Nissan explained that certain 2022-2044 MY Nissan Versa vehicles equipped with a manual transmission may, under specific conditions, experience a Malfunction Indicator Light (MIL) along with reduced engine performance following an engine start-up after a stall. In certain conditions, if the vehicle stalls and an engine restart occurs within five (5) seconds, the vehicle will enter a fail-safe mode with limited engine torque. The fail-safe mode helps prevent damage to the engine, a complete loss of motive power, and allows the driver to maintain control of the vehicle. ODI reviewed over 180 incidents where drivers described entering a limp mode following a vehicle re-start after having stalled the vehicle. Review of these incidents did not identify any alleged crashes, near crashes, or injuries. In all of the cases reviewed, the driver was able to drive the vehicle to a safe location. On April 28, 2025, Nissan released a Technical Service Bulletin NTB25-024 on certain MY 2022-2024 Versa vehicles equipped with a manual transmission.The remedy applies to subject vehicles built through July 9, 2024, and consists of replacing the Valve Timing Control (VTC) unit and installing updated control software. The bulletin will be implemented at no charge to the customer and includes all parts and labor. Subject vehicles built after July 9, 2024 were manufactured with these changes already in place. Following updates to the subject vehicles, ODI has not received any consumer complaints describing a limp mode condition on vehicles built after July 9, 2024 or after having received the NTB25-024 remedy. ODI believes the campaign issued by Nissan addresses the concerns raised in this investigation. As a result, PE24007 is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take any additional action if warranted. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more
PE, Closed
, Model Year: 2012
Inadvertent Curtain and Seat Air Bag
The Office of Defects Investigations opened this Preliminary Evaluation to investigate complaints alleging an inadvertent deployment of side air bags on model year 2012 Nissan Versa vehicles.The three complaints indicate the driver or passenger curtain and seat mounted air bags deployed when the fro
... nt door on the same (affected) side was shut.According to Nissan, the defect identified involved the dissimilarity of the metals used in the side air bag sensor electrical connectors, gold versus tin materials.This combination may lead to fretting and oxidation on the connector pins of the Satellite Sensor and the harness which connects it to the Airbag Control Unit (ACU).Fretting and oxidation increases the likelihood of a momentary loss of connectivity, and thus communication from the sensor to the ACU.When communication is lost between the side impact sensor and the ACU, the system is designed to enter a ?backup state? mode of operation.The backup state allows the curtain and seat-mounted side air bags to deploy should the communication be accidentally lost during the course of a crash event. In this mode, the ?safing path? is used in the ACU algorithm for a deployment decision.By design, the safing path has a lower threshold for deployment compared to the normal state which requires both safing and trigger path thresholds to be met.Consequently, if this momentary communication loss occurs when the door is closed forcefully, it may cause the curtain and seat-mounted side air bag, as well as the seat belt pretensioner to deploy inadvertently.On March, 6, 2017, Nissan North America, Inc, submitted a Defect Information Report to NHTSA establishing that it will address this issue.See recall action 17V-144 for further details; remedy details and timing are to be determined.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at SaferCar.gov under the following ID numbers: 10743601, 10732337, 10779675Read more
PE, Closed
, Model Year: 2007
Front Coil Spring Fracture
In a letter dated September 10,2015, Nissan North America,Inc. (Nissan) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in coil spring fracture in approximately 218,019 model year (MY) 2007 through 2012 Nissan Versa vehiclesproduced from May 8,
... 2006 through November12, 2012 and originally sold or ever registered in the following 22 states and the District of Columbia: Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia and Wisconsin (NHTSA Recall 15V-573).Nissan indicated that the recalled vehicles may contain front coil springs that received inadequate phosphorous coating, have low residual stress, or a combination of both.Surface imperfections resulting from coil-to-coil contact when the spring is compressed may lead to crack initiation.Exposure of the surface imperfections to road salts, in regions with heavy use of road salts for snow and ice control, may promote crack propagation in the spring that could result in spring fracture.If the coil spring fractures it may puncture the front tire and possibly the brake line while driving, which may increase the risk of a vehicle crash.ODI's analysis of complaints it has received from the public (VOQ's) and Nissan complaint data submitted in response to the information request letter for PE15-019 identified a total of 468 non-duplicative reports alleging coil spring fractures in the subject vehicles, including 142 VOQ's and 367 Nissan complaints (41 of the incidents reported to ODI were also reported to Nissan).While the recall region accounts for approximately 43 percent of vehicle sales, the analysis found that 94 percent of the complaints involved vehicles sold or operated in those states.Approximately 27 percent of the VOQ's reporting coil spring failures in the recalled states indicated that the failure resulted in a punctured tire.ODI also identified one complaint that alleged brake line damage from a failed spring.Nissan's recall will replace both coil springs free of charge.Based on Nissan's safety recall, this investigation is closed.The 142 VOQ's referenced in this resume are: 10236143, 10405369, 10443746, 10452956, 10491553, 10497737, 10503060, 10504557, 10512390, 10512975, 10514582, 10516024, 10516085, 10521216, 10522261, 10526334, 10533856, 10537404, 10537407, 10548678, 10552124, 10559853, 10562485, 10565283, 10572591, 10578519, 10583059, 10583154, 10583496, 10583673, 10584979, 10585327, 10585377, 10585751, 10586397, 10586444, 10587798, 10588347, 10588427, 10592366, 10592498, 10592780, 10593373, 10593621, 10595215, 10596802, 10598404, 10598877, 10606859, 10606998, 10610082, 10618059, 10640845, 10644269, 10645075, 10649515, 10653189, 10659632, 10662158, 10663102, 10667071, 10667845, 10669949, 10670829, 10671894, 10676522, 10680544, 10680740, 10682397, 10691419, 10692629, 10693347, 10694156, 10694420, 10701250, 10702765, 10703126, 10704658, 10705882, 10706351, 10711805, 10712045, 10712922, 10714243, 10715041, 10715175, 10716106, 10717254, 10717320, 10717403, 10717412, 10717489, 10717563, 10720958, 10721782, 10721824, 10722113, 10722459, 10722915, 10723873, 10723972, 10723973, 10724158, 10724899, 10725002, 10725328, 10725377, 10725542, 10726251, 10726736, 10726741, 10730138, 10730154, 10730342, 10731050, 10731692, 10731799, 10731901, 10732054, 10732062, 10733059, 10733144, 10733309, 10733349, 10733607, 10733781, 10733854, 10735347, 10735353, 10735606, 10736199, 10736227, 10743474, 10743634, 10743790, 10744Read more
EA, Closed
, Model Year: 2012
Pedal Operation Interference
On August 11, 2015, Nissan North America, Inc., submitted a Defect Information Report (DIR) describing a condition that may impede the driver's ability to transition quickly and smoothly from the accelerator pedal to the brake pedal in certain model year (MY) 2012 through 2015 Nissan Versa Sedans an
... d MY 2014 through 2015 Nissan Versa Note vehicles (NHTSA Recall No. 15V-507).According to Nissan's DIR, in certain circumstances related to driver foot position and shoe type, the right edge of the driver?s shoe may catch the edge of the center console lower trim panel.Nissan indicated that this condition could cause a slight delay in the smooth transition between the accelerator pedal and the brake pedal which may increase the braking distance; therefore increasing the risk of a crash.Nissan's recall instructs dealers to trim the console panel so that the leading edge is at a greater distance from the driver?s foot.Nissan had previously issued a service campaign (Nissan Campaign ID #P5308; TSB #NTB15-033) on April 16, 2015, to provide the remedy for the same set of vehicles before deciding to change the program to a safety recall.Of the approximately 421,305 vehicles covered by recall 15V-507, approximately 122,558 have already been repaired under the service campaign. ODI's investigation also examined allegations that an HVAC duct in the driver's footwell area may interfere with the driver's right foot in certain circumstances.ODI's analysis of all complaints related to foot obstructions in the subject vehicles identified 45 complaints, 7 crashes and 1 minor soft tissue injury.Thirty-five (35) of the complaints, all 7 crashes and the only injury were caused by the trim panel condition which is the subject of the recall.ODI will continue to monitor complaints related to the HVAC duct condition.This investigation is closed based on Nissan's recall.The VOQs associated with the closing of this investigation are: 10725339, 10723544, 10711794, 10691631, 10649259, 10640644, 10629161, 10614957, 10610356, 10606832, 10606766, 10606670, 10597004, 10573057, 10503811, and 10498000.Read more
PE, Closed
, Model Year: 2012
Pedal Operation Interference
On June 24, 2014, the Office of Defects Investigation (ODI) opened PE14-018 to investigate allegations that the tunnel carpet cover trim panel on model year (MY) 2012 through 2014 Nissan Versa, Versa Sedan and Versa Note vehicles has, in certain situations, interfered with the driver's ability to pr
... omptly release the accelerator pedal and transition to the brake pedal. This may result in delayed brake application or brief incidents of unwanted acceleration.At the opening of PE14-018, ODI had identified one complaint, VOQ 10597004, alleging that the driver's foot became caught by the subject trim panel to the extent that the driver decided that it was necessary to pull on their leg to get the foot free of the interference, almost causing a crash. The trim panel in question (Figure 1) is located next to the accelerator pedal and the lower corner is positioned such that it is near the right outer edge of the driver's shoe. The complainant supplied a photograph (Figure 2) showing how the edge of the panel wedged itself in the driver's shoe.An additional complainant, 10573057, alleged that when attempting to remove their foot from the accelerator pedal to apply the brake, their shoe was caught by the trim panel which delayed braking ability several times. During the investigation ODI received a VOQ, 10614957, that alleged that the driver's foot was interfered with by the trim panel, delaying the driver's ability to apply the brakes, resulting in a crash and minor injuries to the driver.In addition, during PE14-018, ODI has received VOQs alleging that the HVAC relay actuator/duct, (Figures 3 and 4) can also interfere with the driver's ability to react quickly to apply the brakes, which has been added to the scope of Engineering Analysis EA15-003. MY 2015 Versa Sedan and Note vehicles have been added to EA15-003 as they are believed to have the same panel design and actuator/duct placement as the subject vehicles.MY 2012 vehicles were found to be of a different design and not included in the scope of EA15-003.This Preliminary Evaluation PE14-018 is hereby closed and upgraded to Engineering Analysis EA15-003.Read more
PE, Closed
, Model Year: 2012
SRS Warning Light Illumination
The Office of Defects Investigation (ODI) opened this investigation after receiving Nissan early warning reports (EWR) concerning supplemental restraint system (SRS) light illumination on model year (MY) 2012 Nissan Versa vehicles.Information in the reports suggested that the SRS spiral cable harnes
... s from the spiral cassette to the driver?s air bag module became pinched within the steering wheel assembly during installation.The pinching condition was apparently causing a short to ground condition. As reported by Nissan, the shorts were the result of isolated operator errors, specifically errors in the way the harness was routed in the steering wheel area.Nissan advised that a production countermeasure was implemented on December 10, 2011 in order to reduce misrouting the spiral cable harness.If an electrical short does occur, the red air bag warning light is designed to continuously flash to alert the driver.However, a shorted harness may prevent the air bag from deploying in a frontal collision.The opening resume originally identified the subject vehicle population as all 2012 Nissan Versa vehicles. It was noted by Nissan that the MY 2012 Versa Sedan and MY 2012 Versa Hatchback vehicles were built on different platforms and varied significantly in design, specifically in that they are equipped with different steering column and air bag module components.Accordingly, the subject vehicle population for analysis was limited to 2012 Nissan Versa Sedan models.Through analysis of the data Nissan provided, ODI determined that 13 manufacturer reports and 39 warranty claims submitted were potentially a result of pinched and/or shorted spiral cable assemblies. These reports occurred prior to the assembly process change on December 10, 2011.ODI notes that an additional six warranty claims occurred after the process change, but this population had a significantly lower rate of failure than those occurring beforehand.Therefore the subject vehicle population shown above covers sedan vehicles built from the start of production through December 9, 2011.ODI?s analysis indicated that this condition typically occurred early in the life of the vehicle with 40% occurring prior to vehicle sale or delivery, and 69% with less than 2 months in service.When compared to ODI investigations involving similar air bag concerns, this investigation has a low rate of failure.ODI has not yet received any related consumer complaints and no injuries or crashes have been reported that relate to the alleged problem. Therefore, a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.Read more