Complaint Statistics
117 total complaints
7 crashes 7 injuries
Top Reported Components
| Component | Complaints |
| AIR BAGS | 35 |
| ELECTRICAL SYSTEM | 28 |
| SERVICE BRAKES | 16 |
| SEATS | 7 |
| VEHICLE SPEED CONTROL | 5 |
| SERVICE BRAKES, HYDRAULIC | 4 |
| UNKNOWN OR OTHER | 4 |
| FUEL/PROPULSION SYSTEM | 4 |
| POWER TRAIN | 3 |
| SERVICE BRAKES, ELECTRIC | 2 |
Incident date: Apr 17, 2025
Car throws a B1018 DTC, which is for the passenger seat occupancy sensor. The seat occupancy sensor failing poses a major safety risk, as it causes the airbags to not deploy properly in the event of a crash. This is a very well known issue for the 2011-2012 LEAF, and the only option Nissan gives t
... o fix this is a full seat replacement, which is cost prohibitive at over $3000. Previously, a recall was issued for 2013-2016 LEAFs for a similar issue, but the 2011-2012 was not included in that recall.Read more
Incident date: Apr 17, 2025
Car throws a B1018 DTC, which is for the passenger seat occupancy sensor. The seat occupancy sensor failing poses a major safety risk, as it causes the airbags to not deploy properly in the event of a crash. This is a very well known issue for the 2011-2012 LEAF, and the only option Nissan gives t
... o fix this is a full seat replacement, which is cost prohibitive at over $3000. Previously, a recall was issued for 2013-2016 LEAFs for a similar issue, but the 2011-2012 was not included in that recall.Read more
Incident date: Aug 30, 2024
Air bag sensor fault, passenger seat warning on dashboard. Confirmed sensor failure at repair shop. Notified by Nissan that sensors are DISCONTINUED parts. No alternative solution suggested. This means all airbags in this vehicle are disabled. Car has less than 40,000 miles and has years of service
... life left. How is Nissan allowed to discontinue supply of an essential safety component?Read more
Incident date: Jun 25, 2024
Please see thread: [XXX] My 2011 Nissan Leaf's OCS has failed randomly. I pulled the code via an Bluetooth OBD reader and the LeafSpy Pro app installed on my phone: B1018-00 09 AIR BAG Occupant Sens [Unit Fail] SRC-41. I took the car to a local dealership and was quoted over $4k for a full seat re
... placement with no ETA as the part is on back order. There is no option to simply replace the OCS alone and there is no workaround from Nissan to re-enable the passenger airbag without paying the $4k for the new seat. Opened a case with Nissan Consumer Affairs who advised they could do nothing for me. The repair is more expensive than the value of the vehicle. Because Nissan offers no workaround other than paying $4k for a new seat, consumers are incentivized to bypass the airbag sensor using a 3rd-party box (see here [XXX] rather than properly repair it. This is a safety issue and Nissan should do the right thing in making the repair affordable or making an official way to bypass the sensor/enable the airbags. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jun 25, 2024
Please see thread: [XXX] My 2011 Nissan Leaf's OCS has failed randomly. I pulled the code via an Bluetooth OBD reader and the LeafSpy Pro app installed on my phone: B1018-00 09 AIR BAG Occupant Sens [Unit Fail] SRC-41. I took the car to a local dealership and was quoted over $4k for a full seat re
... placement with no ETA as the part is on back order. There is no option to simply replace the OCS alone and there is no workaround from Nissan to re-enable the passenger airbag without paying the $4k for the new seat. Opened a case with Nissan Consumer Affairs who advised they could do nothing for me. The repair is more expensive than the value of the vehicle. Because Nissan offers no workaround other than paying $4k for a new seat, consumers are incentivized to bypass the airbag sensor using a 3rd-party box (see here [XXX] rather than properly repair it. This is a safety issue and Nissan should do the right thing in making the repair affordable or making an official way to bypass the sensor/enable the airbags. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Dec 16, 2023
When applying brakes, at a point in the pedal travel the vehicle deceleration goes from too little to vastly too much. This makes the vehicle challenging to drive in traffic without colliding into the vehicle in front and not stopping so quickly as to cause the trailing vehicle to collide. The dea
... ler has confirmed the behavior. There is a TSB to supposedly address the problem, and a receipt is attached of that TSB software update being applied. However, this has not changed the behavior. This is at least partially a software issue, since the vehicle blends physical brakes with EV regenerative braking.Read more
Incident date: Dec 16, 2023
When applying brakes, at a point in the pedal travel the vehicle deceleration goes from too little to vastly too much. This makes the vehicle challenging to drive in traffic without colliding into the vehicle in front and not stopping so quickly as to cause the trailing vehicle to collide. The dea
... ler has confirmed the behavior. There is a TSB to supposedly address the problem, and a receipt is attached of that TSB software update being applied. However, this has not changed the behavior. This is at least partially a software issue, since the vehicle blends physical brakes with EV regenerative braking.Read more
Incident date: Sep 24, 2023
Supplemental air bag warning light started blinking on 9/24/2023. It blinks regardless of whether the front passenger seat is occupied. The OCS sensor for the passenger seat failed. This should have been covered by a recall. The dealer wants over $3,000.00 to replace the seat cushion. I declined
... the repair. Dealer assured me that driver air bag isn't affected, so I'll operate the car without a front passenger. Dealer Estimate: Denied Repair Step Step Total: $3,687.14 Correction: inspected system, dtc b1018 for occupant sensor unit failure is present. Cleared dtc, when sitting in passenger seat, dtc came back on. Inspected continuity to passenger seat occupant sensor and found ok at this time. Diagnosis says replacement of passenger occupant sensor assembly (lower seat assembly) Labor: $588.00Read more
Incident date: Sep 24, 2023
Supplemental air bag warning light started blinking on 9/24/2023. It blinks regardless of whether the front passenger seat is occupied. The OCS sensor for the passenger seat failed. This should have been covered by a recall. The dealer wants over $3,000.00 to replace the seat cushion. I declined
... the repair. Dealer assured me that driver air bag isn't affected, so I'll operate the car without a front passenger. Dealer Estimate: Denied Repair Step Step Total: $3,687.14 Correction: inspected system, dtc b1018 for occupant sensor unit failure is present. Cleared dtc, when sitting in passenger seat, dtc came back on. Inspected continuity to passenger seat occupant sensor and found ok at this time. Diagnosis says replacement of passenger occupant sensor assembly (lower seat assembly) Labor: $588.00Read more
Incident date: Jul 14, 2023
Vehicle doesn't slow down when taking foot of the acceleration pedal. Same both power settings. It will continue to move at slow speed on level ground. It behaves as though the minimum pedal.motor speed is too fast. My concern.is that it might get very fast without any pedal. Thank you.
Incident date: Jun 14, 2023
My airbag sensor light went off for no reason. I took it into the dealership and was told that it would cost $3,700 to get it repaired/replaced since the seat needs to be removed. I am concerned that this safety issue is not taken care of and have read that many 2011 Leaf's are having this same is
... sue.Read more
Incident date: May 28, 2023
On 05/28/23 while i was trying to park my 2011 Nissan Leaf in a parking lot, the car accelerated unexpectedly and hit a pole and fence and scratched an already parked car. Applying break did not slow down my car. I own this car since 2011 and never had an experience like this.
Crash
Incident date: Jan 1, 2023
The airbag warning light has come on. An independent shop and the dealer say the repair is $4500 or more -- greater than the value of the vehicle, because Nissan only sells the complete passenger seat as a repair part, and requires the airbag be paired with the car at the dealer. I ask that this s
... ituation be resolved by Nissan making just the seat cushion available as a repair part, as they have for recalls of airbags on other model year cars. The SAFETY problem is that Nissan's refusal to sell a repair part, leads to a FISCAL INCENTIVE TO BYPASS THE AIRBAG. See also NHTSA #: 08V-521Read more
Incident date: Aug 23, 2022
Air bag occupant sensor in front passenger seat failure causing air bag system shut off. DTC Code: B 1018 Description: Air Bag Occupant Sensor (Unit Fail). Well documented common failure of this critical safety component on the Nissan Leaf Forum. Sensor is not available to replace the defective part
... and a recall campaign was issued by Nissan, but doesn't cover 2011-2012 models. The vehicle is available for inspection upon request. The system scan revealed the DTC Code. Code returns after code clearing. Component has not been inspected by manufacturer. Air Bag Warning indicator lamp and Air Bag Off X 2 lamp illuminated.Read more
Incident date: Aug 23, 2022
Air bag occupant sensor in front passenger seat failure causing air bag system shut off. DTC Code: B 1018 Description: Air Bag Occupant Sensor (Unit Fail). Well documented common failure of this critical safety component on the Nissan Leaf Forum. Sensor is not available to replace the defective part
... and a recall campaign was issued by Nissan, but doesn't cover 2011-2012 models. The vehicle is available for inspection upon request. The system scan revealed the DTC Code. Code returns after code clearing. Component has not been inspected by manufacturer. Air Bag Warning indicator lamp and Air Bag Off X 2 lamp illuminated.Read more
Incident date: Jul 13, 2022
Passenger airbag sensor is not working. When car is turned on and driving, the dashboard continually displays a red flashing warning light indicating an airbag malfunction. There is also a message that the passenger air bag is off. Newer Nissan Leaf models have had the same problem and have been re
... called, but not the 2011 year. It should be recalled. Estimated cost to fix is $3000. Seat bottom was replaced in 2016.Read more
Incident date: May 12, 2022
Airbag light comes on when it should not. Vehicle disables the passenger airbag because it has code B1018. Airbag should not disable when an adult is sitting in the passenger seat. Code can be reset, but will come back any time someone sits in the passenger seat, regardless of size.
Incident date: Oct 20, 2021
The air bag sensor unit failed. The car only has 5271 miles on it and it was stored in a warm garage since 2011. This failure isn't due to use so it must be a manufacturing defect.
Incident date: Oct 20, 2021
The air bag sensor unit failed. The car only has 5271 miles on it and it was stored in a warm garage since 2011. This failure isn't due to use so it must be a manufacturing defect.
Incident date: Sep 25, 2021
The contact owns a 2011 Nissan Leaf. The contact stated that the Telematics Control Unit, which locates the nearest charging station, was inoperable and could not be upgraded. Additionally, the 12 Volt battery would not charge, and the doors would not unlock to open. The windows would not roll up, a
... nd the gear shifter would not shift out of park into neutral. The vehicle was towed to the dealer. However, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.Read more
Incident date: Dec 20, 2020
2011 NISSAN LEAF VEHICLES IS DEFECTIVE AND AFFECTS THE PROPER DEPLOYMENT OF THE PASSENGER FRONT AIR BAG. I HAVE A FAULTY OCS SYSTEM FOR THE PASSENGER AIR BAG SENSOR AND I WILL NEED TO SCRAP THE CAR RATHER THAN PAY THE 4-6 THOUSAND DOLLAR COST OF A NEW PASSENGER SEAT.M I HAVE BEEN ABLE TO RESET THE
... ODBC CODE BUT NOW ITS NOT ALLOWING ME TO DO THAT ANYMORERead more
Incident date: Apr 24, 2021
WHEN I ACCELERATED FROM A STOP ON A CITY STREET TO TURN LEFT ON MY WAY HOME THE ENGINE LOST POWER EVEN AS I PUSHED THE ACCELERATED PEDAL MORE TILL THE CAR ALMOST STOPPED IN THE MIDDLE OF THE TURN. ENGINE RETURNED TO NORMAL ACCELERATION POWER AFTER I PREPARED TO PULL OVER OUT OF TRAFFIC. NO WARNING L
... IGHTS CAME ON.Read more
Incident date: Dec 15, 2020
PASSENGER AIRBAG SENSOR IS NOT WORKING. WHEN CAR IS TURNED ON AND DRIVING, THE DASHBOARD CONTINUALLY DISPLAYS A RED FLASHING WARNING LIGHT INDICATING AN AIRBAG MALFUNCTION. THERE IS ALSO A MESSAGE CONTINUOUSLY DISPLAYING THAT THE PASSENGER AIR BAG IS OFF. NEWER NISSAN LEAF MODELS HAVE HAD THE SAME
... PROBLEM AND HAVE BEEN RECALLED, BUT NOT THE 2011 YEAR. IT SHOULD BE RECALLED. ESTIMATED COST TO FIX IS $3000.Read more
Incident date: Sep 1, 2020
AIRBAG LIGHT FLASHING. PASSENGER AIR BAGS ARE DISABLED. DEALER FIX IS A NEED A NEW PASSENGER SEAT AT A COST OF $3,000+. CURRENT FAULT CODE IS B1018. OCCUPANT SENSOR UNIT FAIL. SEAT IS PERFECT AND NO ONE SITS ON IT - IT JUST STOPPED WORKING. THIS IS A KNOWN IISSUE
Incident date: Oct 1, 2020
2011 NISSAN LEAF HAS CODE B1018 OCCUPANT SENS(UNIT FAIL) FOLLOWING A CUP OF WATER SPILLED ON FRONT SEAT. VEHICLE WAS STATIONARY AT TIME. ONLY PROPOSED REMEDY IS TO REPLACE FRONT SEAT AND SENSOR FOR ~$2,624. 2013-2016 LEAF WERE RECALLED NHTSA CAMPAIGN NUMBER 16V244000; PLEASE EXPAND RECALL TO 201
... 1 & 2012 NISSAN LEAF.Read more
Incident date: Jul 20, 2020
AIRBAG LIGHT FLASHING. PASSENGER AIR BAGS ARE DISABLED. DEALER FIX IS A NEED A NEW PASSENGER SEAT AT A COST OF $3,000+. CURRENT FAULT CODE IS B1018. OCCUPANT SENSOR UNIT FAIL. NO DAMAGE TO SEAT OR CUSHION. IT JUST STOPPED WORKING. SAFETY ISSUE. SAFETY RECALL SHOULD BE IMPLEMENTED.
Incident date: Jul 20, 2020
AIRBAG LIGHT FLASHING. PASSENGER AIR BAGS ARE DISABLED. DEALER FIX IS A NEED A NEW PASSENGER SEAT AT A COST OF $3,000+. CURRENT FAULT CODE IS B1018. OCCUPANT SENSOR UNIT FAIL. NO DAMAGE TO SEAT OR CUSHION. IT JUST STOPPED WORKING. SAFETY ISSUE. SAFETY RECALL SHOULD BE IMPLEMENTED.
Incident date: May 14, 2020
I RECENTLY PURCHASED A 2011 NISSAN LEAF VEHICLE FROM A PRIVATE PARTY. I QUICKLY NOTICED THAT MY BATTERY CAPACITY WAS AT 5 BARS AND THE VEHICLE HAS 73300 MILES. I ALSO NOTICED THE EV SYSTEM WARNING LIGHT WAS ON. I TOOK THE CAR TO MY LOCAL NISSAN DEALER AND LET THEM KNOW THAT I WAS GOING TO NEED A NEW
... BATTERY BUT WANTED TO KNOW THE HISTORY OF THE VEHICLES BATTERY BECAUSE I BELIEVE THAT THE DEGRADATION OF THE VEHICLES BATTERY WOULD FALL INTO THE SEVERE CATEGORY AND BECAUSE THE VEHICLE WAS IN BETWEEN OWNERS AT THE TIME NO ONE TOOK IT IN FOR A BATTERY REPLACEMENT. CURRENTLY IN 2020 THE 2011 VEHICLE IS AT 5 BARS MEANING THAT IF THE BATTERY ONLY LOST ONE BAR IN THE LAST YEAR THE BATTERY WOULD HAVE TO HAVE LOST MORE THAN 50% CAPACITY WITHIN THE TIMEFRAME THAT IT WOULD HAVE BEEN COVERED UNDER THE 8 YR/100,000MILES EXTENDED WARRANTY. THEY WOULD NOT PROVIDE ME WITH ANY VEHICLE BATTERY INFORMATION ALTHOUGH THE REPRESENTATIVE OF THE DEALER DID CONFIRM THAT THE WARRANTY WOULD HAVE BEEN IN EFFECT LAST YEAR. THEY THEN QUOTED ME $6600 FOR A BATTERY REPLACEMENT. AFTER RESEARCHING I FOUND A LETTER FROM NISSAN WHICH STATES THAT THE VEHICLE WARRANTY WOULD BE EFFECTIVE FOR 2011 MODELS WITH IMPLEMENTATION STARTING SOMETIME IN SPRING OF 2013. NISSAN SO FAR IS NOT WILLING TO REPAIR THE BATTERY OR ASSIST IN THE REPAIR ALTHOUGH THE WARRANTY WOULD HAVE COVERED THIS ISSUE. THE VEHICLE HAS COME CLOSE TO TURNING OFF WHILE I'VE BEEN ON THE ROAD. I AM AFRAID OF MY CARS BATTERY DYING WHILE I'M ON THE ROAD. IT'S MY ONLY VEHICLE. *TRRead more
Incident date: May 14, 2020
I RECENTLY PURCHASED A 2011 NISSAN LEAF VEHICLE FROM A PRIVATE PARTY. I QUICKLY NOTICED THAT MY BATTERY CAPACITY WAS AT 5 BARS AND THE VEHICLE HAS 73300 MILES. I ALSO NOTICED THE EV SYSTEM WARNING LIGHT WAS ON. I TOOK THE CAR TO MY LOCAL NISSAN DEALER AND LET THEM KNOW THAT I WAS GOING TO NEED A NEW
... BATTERY BUT WANTED TO KNOW THE HISTORY OF THE VEHICLES BATTERY BECAUSE I BELIEVE THAT THE DEGRADATION OF THE VEHICLES BATTERY WOULD FALL INTO THE SEVERE CATEGORY AND BECAUSE THE VEHICLE WAS IN BETWEEN OWNERS AT THE TIME NO ONE TOOK IT IN FOR A BATTERY REPLACEMENT. CURRENTLY IN 2020 THE 2011 VEHICLE IS AT 5 BARS MEANING THAT IF THE BATTERY ONLY LOST ONE BAR IN THE LAST YEAR THE BATTERY WOULD HAVE TO HAVE LOST MORE THAN 50% CAPACITY WITHIN THE TIMEFRAME THAT IT WOULD HAVE BEEN COVERED UNDER THE 8 YR/100,000MILES EXTENDED WARRANTY. THEY WOULD NOT PROVIDE ME WITH ANY VEHICLE BATTERY INFORMATION ALTHOUGH THE REPRESENTATIVE OF THE DEALER DID CONFIRM THAT THE WARRANTY WOULD HAVE BEEN IN EFFECT LAST YEAR. THEY THEN QUOTED ME $6600 FOR A BATTERY REPLACEMENT. AFTER RESEARCHING I FOUND A LETTER FROM NISSAN WHICH STATES THAT THE VEHICLE WARRANTY WOULD BE EFFECTIVE FOR 2011 MODELS WITH IMPLEMENTATION STARTING SOMETIME IN SPRING OF 2013. NISSAN SO FAR IS NOT WILLING TO REPAIR THE BATTERY OR ASSIST IN THE REPAIR ALTHOUGH THE WARRANTY WOULD HAVE COVERED THIS ISSUE. THE VEHICLE HAS COME CLOSE TO TURNING OFF WHILE I'VE BEEN ON THE ROAD. I AM AFRAID OF MY CARS BATTERY DYING WHILE I'M ON THE ROAD. IT'S MY ONLY VEHICLE. *TRRead more
Incident date: Feb 25, 2020
AIR BAG LIGHT FLASHES INDICATING AIR BAG SYSTEM INOPERATIVE. IT CAN BE RESET BY RECYCLING THE CAR ON/OFF 3 TIME WITHIN CERTAIN TIME LIMITS. THE LIGHT STARTS FLASHING AGAIN WITHIN ABOUT 5-20 MILES OF DRIVING. SAME PROBLEM ON OTHER NISSAN LEAFS THAT WERE PREVIOUSLY RECALLED. NISSAN DEALER WANTS $2
... 50 AND CHANGE TO DIAGNOSE THE PROBLEM AND THEN TELL ME WHAT THE SOLUTION IS, BUT EVERYBODY ALREADY KNOWS THE SOLUTION IN A FEW THOUSAND DOLLARS TO REPLACE THE PASSENGER SEAT AND SENSOR. THE NISSAN CUSTOMER AFFAIRS OFFICE INSISTS THAT I PAY THE DIAGNOSIS FEE DESPITE THE FACT THAT THE DASH BOARD LIGHT ALREADY DIAGNOSES THIS PROBLEM, WHICH ALONG WITH THE KNOW HISTORY OF NISSAN LEAF CLEARLY POINTS TO THE KNOWN PROBLEM. NISSAN CUSTOMER AFFAIRS SAYS "WE WILL CONSIDER GOOD WILL ASSISTANCE" - AFTER I PAY THE DIAGNOSIS, BUT LATER IN THE CALL NOTED THAT THE CAR IS OUT OF WARRANTY SO IT IS CLEAR NO GOOD WILL ASSISTANCE IS BEING CONSIDERED. THE DEALER SERVICE MANAGER (HAYWARD) TELLS ME THAT HE HAS HAD A NUMBER OF LEAFS IN WITH THE AIRBAG LIGHT FLASHING AND IT COULD BE "ANYTHING FROM A LOOSE CONNECTOR TO THE WIRING HARNESS," WHICH INTERESTINGLY IS A SET OF POSSIBILITIES THAT EXCLUDES THE SENSOR/SEAT REPLACEMENT WHICH IS THE WELL KNOWN FIX. THIS IS A SAFETY ISSUE THAT IS NISSAN'S RESPONSIBILITY. PLEASE RECALL THIS VEHICLE. THANKS.Read more
Incident date: Feb 1, 2019
THE BRAKES MALFUNCTION AT LOW SPEEDS, BUT ARE NOT INCLUDED IN A RECALL PROGRAM. NISSAN HAS NOT HELPED AND DOES NOT RESPOND TO EMAILS OR QUESTIONS ON TWITTER. AT LOW SPEEDS THE BRAKES WILL SPORADICALLY ENGAGE AND DISENGAGE WITH REGENERATIVE BRAKING ENABLED. THEY WILL SOMETIMES CATCH WHICH CAUSES SUDD
... EN STOPPING OR SKIDDING IN HAZARDOUS CONDITIONS. THEY WILL ALSO NOT ENGAGE UNTIL THEY ARE PRESSED EXTREMELY HARD WHICH WILL ALSO CAUSE SUDDEN BRAKING AND CAN BE HAZARDOUS IN TRAFFIC OR HAZARDOUS CONDITIONS. I'VE BEEN ATTEMPTING TO REACH NISSAN TO RESOLVE THE ISSUE, BUT THEY DO NOT RESPOND. THIS IS AN ONGOING ISSUE THAT MAKES THE VEHICLE DANGEROUS TO DRIVE AT TIMES.Read more
Incident date: Oct 18, 2019
PASSENGER AIR BAG HAS SHUT OFF. DEALER RAN A DIAGNOSTIC TEST AND SAID I NEED A NEW PASSENGER SEAT AT A COST OF $3,182. CURRENT FAULT CODE IS B1018.
Incident date: Jan 1, 2019
TL* THE CONTACT OWNS A 2011 NISSAN LEAF. WHILE DRIVING 55 MPH DOWN A MOUNTAIN, THERE WAS INSUFFICIENT BRAKING ABILITY AND THE VEHICLE WAS UNCONTROLLABLE. ADDITIONALLY, THE HILL DESCENT ASSIST FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VALLEY NISSAN OF ST
... AUNTON (297 LEE JACKSON HWY, STAUNTON, VIRGINIA 24401, (540) 213-9600) WHERE IT WAS DIAGNOSED THAT THE REGENERATIVE BRAKING WAS NOT RESPONSIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT ADDITIONAL TESTING SHOULD BE PERFORMED ON ELECTRIC VEHICLES. THE FAILURE MILEAGE WAS 30,000.Read more
Incident date: Nov 9, 2019
THE AIRBAG WARNING LIGHT AND DANGER SYMBOL BEGAN FLASHING RECENTLY. TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE AIRBAG SENSOR IN THE SEAT FAILED AND NEEDED TO BE REPLACED AND THE AIRBAGS WOULD NOT FUNCTION UNTIL THE REPAIR WAS COMPLETED. THIS VEHICLE HAS UNDER 60,000 MILES ON IT AND THE REPAI
... R PART COSTS NEARLY $3000 WHICH IS ABOVE THE KBB VALUE OF THE VEHICLE. THERE WAS NO INCIDENT TO REPORT, JUST A FAILURE ON THE VEHICLE.Read more
Incident date: Nov 5, 2019
ILLUMINATED AIRBAG WARNING LIGHTS FOR FRONT PASSENGER SEATS, DIAGNOSED BY NISSAN DEALER AS A FAILED SENSOR. WAS TOLD THE WHOLE FRONT PASSENGER SIDE SEAT BOTTOM WOULD NEED TO BE REPLAED (ESTIMATE $3,185.61). ALSO TOLD THAT THE FAILURE OF THIS SENSOR MEANT THAT ALL AIRBAGS WERE DEACTIVATED.
Incident date: Dec 1, 2018
2011 NISSAN LEAF. CONSUMER WRITES IN REGARDS TO DEFECTIVE OCCUPANT SEAT SENSOR. *LD *DT *DT *JS*DT *JS*DT CONSUMER STATED I WANTED TO LET YOU KNOW THAT I HEARD FROM THE NISSAN DEALERSHIP LAST NIGHT (THURSDAY) AND AM TOLD THE REPAIR HAS BEEN COMPLETED. I PLAN TO PICK UP THE CAR TONIGHT. THE LOCAL D
... EALER WAS NOT SURE WHAT BECAME OF THE DEFECTIVE SEAT/SENSOR AND SAID STAFF FROM NISSAN DID ALL THE WORK, NOT THE LOCAL DEALERSHIP.*JB CONSUMER UPDATE, I HEARD FROM MY LOCAL NISSAN DEALER AND WAS TOLD THEY HAVE AGREED TO REPLACE THE SEAT.*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JBRead more
Incident date: Apr 20, 2019
THE PASSENGER SEAT OCCUPANCY SENSOR IS FAILING. THIS CAUSES THE PASSENGER AIRBAG TO TURN OFF AND THE WARNING LIGHTS TO FLASH ON THE DASH. THIS CONDITION MAY ALSO DISABLE THE DRIVERS AIRBAG. NISSAN ESTIMATE TO REPAIR IS OVER $3200, THE ENTIRE SEAT CUSHION ASSEMBLY MUST BE REPLACED. THIS IS OVER HALF
... THE VALUE OF THE CAR. NISSAN HAS RECALLED OTHER YEARS AND MODELS FOR THE SAME OR SIMILAR ISSUE, BUT NOT THE 2011 MODEL. THIS SERIOUS, KNOWN SAFETY DEFECT SHOULD BE ADDRESSED BY NISSAN IN A RESPONSIBLE MANNER. THE OCS SYSTEM CAN BE RESET, BUT THE TROUBLE APPEARS AGAIN IN A FEW DAYS. IT USUALLY APPEARS ON VEHICLE START-UP. THE PASSENGER SEAT MAY BE OCCUPIED, OR NOT.Read more
Incident date: Mar 2, 2019
PASSENGER SEAT AIRBAG SENSOR FAILED. SAME ISSUE AS OTHER COMPLAINTANTS. VEHICLE STATIONARY. THIS IS THE SAME ISSUE AS AN EXISTING RECALL FOR LATER YEAR MODELS. WHEN IS THIS RECALL GOING TO BE EXTENDED TO EARLIER YEARS? THIS IS A SAFETY ISSUE AND NISSAN IS TRYING TO CHARGE OVER $2K TO FIX.
Incident date: Mar 28, 2019
THE LIGHT FOR MY SENSOR FOR MY PASSENGER AIRBAG (OCS SENSOR) IS ON ALL THE TIME AND FLASHING RED WITH OR WITHOUT A PASSENGER IN THE PASSENGER SEAT. SEEMS A BIG SAFETY ISSUE AS I WAS TOLD ALL AIR BAGS ARE DISABLED WHEN THE LIGHT IS FLASHING. COST INVOLVES REPLACING PASSENGER SEAT TOO AND TOTAL WOUL
... D BE $4,800. THIS IS A 2011 NISSAN LEAF WITH 78,000 MILES AND ALL 12 BARS OF RANGE STILL REMAINING (ONE REPLACEMENT BATTERY TWO YEARS AGO). I HAVE NOT HAD IT REPAIRED DUE TO COST AND IT IS NOT PART OF A RECALL OF THE SAME PROBLEM IN 2013+ LEAFS. NO 2011 RECALL FOR THIS SAFETY PROBLEM!Read more
Incident date: Nov 20, 2018
THE RANGE METER ON THE RIGHT SIDE OF THE DASH SHOWS INCORRECT RANGE. I UNDERSTOOD WHEN PEOPLE WOULD SAY IT DEPENDS ON HOW YOU DRIVE, BUT NO MATTER HOW I DRIVE THERE IS NO POSSIBLE WAY FOR ME TO GET THE RANGE THE CAR SAYS I HAVE. IF IT SHOWS 55 MILES I CAN BE SURE TO GET BETWEEN 20 AND 35 MILES BEFOR
... E BEING STRANDED. I CONTACTED NISSAN FOR A WARRANTY OR SERVICE CONCERN AND THEY CLAIMED IT NOT TO BE A MANUFACTURER DEFECT.Read more
Incident date: Nov 20, 2018
THE RANGE METER ON THE RIGHT SIDE OF THE DASH SHOWS INCORRECT RANGE. I UNDERSTOOD WHEN PEOPLE WOULD SAY IT DEPENDS ON HOW YOU DRIVE, BUT NO MATTER HOW I DRIVE THERE IS NO POSSIBLE WAY FOR ME TO GET THE RANGE THE CAR SAYS I HAVE. IF IT SHOWS 55 MILES I CAN BE SURE TO GET BETWEEN 20 AND 35 MILES BEFOR
... E BEING STRANDED. I CONTACTED NISSAN FOR A WARRANTY OR SERVICE CONCERN AND THEY CLAIMED IT NOT TO BE A MANUFACTURER DEFECT.Read more
Incident date: Jun 14, 2018
WHILE DRIVING AND MAKING A RIGHT HAND TURN, THE AIR BAG LIGHT CAME ON. TOOK IT TO THE DEALERSHIP. A CHECK OF THE DIAGNOSTIC CODES SHOWED THAT THE PASSENGER OCCUPANCY SENSOR FAILED. THEY RESET THE CODE AND IT CLEARED FOR 2 WEEKS, THEN RE-APPEARED. WAS INFORMED THAT REPAIRS TO REPLACE THE PASSEN
... GER OCCUPANCY SENSOR WAS $2700 + LABOR. THIS SAME PART WAS RECALLED IN 2013+, BUT NOT RECALLED ON 2011/2012. THE REPAIR IS VERY EXPENSIVE BECAUSE NISSAN WILL NOT SELL JUST THE AIRBAG SENSOR--YOU MUST PURCHASE AN ENTIRE SEAT.Read more
Incident date: Feb 11, 2019
THE LIGHT FOR MY SENSOR FOR MY PASSENGER AIRBAG (OCCUPANT CLASSIFICATION SYSTEM OCS SENSOR) IS ON ALL THE TIME AND FLASHING, EVEN WHEN THERE IS AN ADULT PASSENGER SITTING IN THE CAR. AFTER A SEARCH ONLINE, I FOUND THAT NISSAN LEAFS FROM 2013 TO 2018 HAVE BEEN RECALLED FOR THAT OCS PART, BUT MY 2011
... NISSAN LEAF HAS NOT. ONLINE, MANY OTHER OWNERS OF MY SAME YEAR NISSAN HAVE HAD THE SAME PROBLEM. MY DEALER TOLD ME, IN ORDER TO REPLACE THE SENSOR, SINCE IT IS OUTSIDE THE WARRANTY, IT WILL REQUIRE REPLACING THE ENTIRE PASSENGER SEAT, WHICH IS UPWARDS OF $2700, NOT INCLUDING LABOR. I CALLED NISSAN, WHO TOLD ME THAT IT IS TOO FAR OUT OF THE WARRANTY, AND THEY CANNOT HELP ME. THE CUSTOMER SERVICE AGENT TRIED TO GET ME A COURTESY REIMBURSEMENT, BUT HE WAS UNABLE TO CONVINCE THE HIGHER-UPS, AND ALSO COULDN'T EVEN CONVINCE THEM TO REIMBURSE THE AMOUNT I HAD TO PAY TO HAVE THE DEALER CONFIRM WHAT I ALREADY KNEW ABOUT THE DEFECTIVE PART (ANOTHER $145). I AM NOW FORCED TO RIDE WITHOUT AIRBAGS FOR MY FRONT PASSENGER. IT SEEMS UNCONSCIONABLE FOR NISSAN TO ALLOW A SENSOR (A PART INTEGRAL TO THE SAFETY OF THE VEHICLE AND NOT AFFECTED BY NORMAL WEAR AND TEAR OF THE CAR) TO NOT BE PART OF A RECALL, ESPECIALLY WHEN SO MANY OTHER VEHICLES (NISSAN AND OTHERWISE) HAVE THE EXACT SAME ISSUE. I CAN ONLY ASSUME IT'S BECAUSE THE SENSOR IS TOO DIFFICULT TO REPLACE CHEAPLY. THEY LIKELY FIGURED OUT THE PROBLEM WITHIN THE FIRST FEW YEARS OF THE CAR'S MANUFACTURE AND CHANGED THE LOCATION OF THE SENSOR - HENCE THE REASON THEY WOULD AGREE TO REPLACE THOSE IN LATER MODELS AND NOT THEIR EARLIEST MODELS.Read more
Incident date: Jan 20, 2019
PASSENGER AIRBAG SYSTEM DISABLED BY OCCUPANT SENSOR FAILURE. THIS HAPPENED ON STARTUP. DTC B1018 AIR BAG OCCUPANT SENS [UNIT FAIL] I WANT MODEL YEAR 2011 NISSAN LEAF TO BE ADDED TO THE EXISTING RECALL FOR MODELS 2013 NISSAN LEAF.
Incident date: Dec 3, 2018
STARTING ON 12/03/2018, THIS 2011 NISSAN LEAF BEGAN RELEASING SMOKE AND A NOXIOUS BURNING-PLASTIC SMELL INTO THE CABIN DURING 240V AND 125V ELECTRIC VEHICLE CHARGING WHEN THE VEHICLE IS STATIONARY AND THE IGNITION IS OFF. THE SMOKE ORIGINATES FROM THE ON-BOARD CHARGER (PART 296A0-3NA8A) LOCATED BEHI
... ND THE REAR PASSENGER SIDE SEAT, WHICH IS RIGHT BEHIND WHERE THE CHILD SEAT USUALLY GOES. DESPITE THIS, THE VEHICLE CONTINUES TO CHARGE FROM ELECTRICAL SOURCES AND DRIVE NORMALLY. AN INSPECTION BY STEVENS CREEK NISSAN (4855 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) ON 12/12/2018 FOUND THE SAME BURNING SMELL AND REPORTED THAT A "FUSE IN THE ON-BOARD CHARGER (IS) FUSING". THEY OFFERED NO FURTHER EXPERTISE ABOUT THE CAUSE EXCEPT TO RECOMMEND A REPLACEMENT OF THE ON-BOARD CHARGER. ON THE SAME DAY, NISSAN NORTH AMERICA WAS CONTACTED AND ASKED TO ADDRESS THE ISSUE AND REPLIED THAT THEY REFUSED TO ADDRESS THE PROBLEM ON 01/11/2019. THE ATTACHED IMAGES INCLUDE THE TECHNICIAN'S REPORT FROM NISSAN STEVENS CREEK AND PHOTOGRAPHS OF WHAT APPEARS TO BE THERMAL DAMAGE AND COMBUSTIBLE SOOT BUILDUP WITHIN THE ON-BOARD CHARGER, WHICH NOT ONLY CHEMICALLY CORRODES ELECTRONICS, BUT ALSO CAUSES OVERHEATING AND PRESENTS A FIRE HAZARD.Read more
Incident date: Nov 7, 2018
OCCUPANT SENSOR FAILURE IS PREVENTING THE PASSENGER AIR BAG FROM DEPLOYING. THE CODE IS REPORTED AS A B1013. AS THIS MODEL WAS DESIGNED WITH A SENSOR WITHIN THE SEAT, THE OFFICIAL ACTION IS TO REPLACE THE ENTIRE SEAT, FOR AN ESTIMATE OF $3133.51. THIS IS HIGHLY COST PROHIBITIVE FOR A SAFETY FEATU
... RE THAT SHOULD NOT PREVENT AN AIR BAG DEPLOYMENT.Read more
Incident date: Aug 30, 2016
THE AIRBAG LIGHT IS ALWAYS ON AND INDICATES THE AIRBAGS ARE OFF AS I UNDERSTAND IT. WENT TO NISSAN AND THEY SAID IT WOULD COST $5,000.00 TO REPAIR AND REFUSED TO CORRECT THIS SERIOUS SAFETY ISSUE! WE ARE STUNNED AND HAVE NOT USED THE CAR FOR A LONG TIME NOW, TERRIFIED THAT WE MIGHT BE SERIOUSLY HURT
... OR KILLED...HELP!! DATE IT HAPPENED I DO NOT RECALL BUT PUT A COUPLE OF YEARS AGO....Read more
Incident date: Aug 1, 2018
RECENTLY I GOT A NISSAN LEAF. BATTERY HAS BEEN ACT INCORRECT MILES .I DROVE 2 MILES IT COUNT AS 5 MILES. CHARGING WAS INCORRECT. I WAS CHARGE ON QUICK CHARGE TOOK ME 40 MUNITE FOR 30 MILES.
Incident date: May 15, 2018
WHILE DRIVING THE VEHICLE STRAIGHT AT AROUND 35 MPH, THE AIRBAG LIGHT CAME ON. SUBSEQUENT DIAGNOSIS SHOWED A B1018 CODE THROWN BY THE LEAF, WHICH INDICATES THAT THE PASSENGER OCCUPANCY SENSOR HAS FAILED. THE CODE WAS RESET AND STAYED OFF, BUT AGAIN ABOUT 5 DAYS LATER, THE SAME ISSUE OCCURRED. T
... HIS TIME, THE CODE WOULD NOT RESET. I WAS QUOTED $2700 IN PARTS AND $300 LABOR BY THE DEALERSHIP TO REPAIR THE PROBLEM, WHICH WAS UNECONOMICAL AND MORE THAN HALF THE VALUE OF THE CAR. THE CAR ONLY HAS 53,000 MILES AND IS ONLY 7 YEARS OLD. I CONTACTED NISSAN CUSTOMER AFFAIRS AND THEY WOULD NOT HELP WITH THE PRICE OF THE REPAIR AT ALL. I WAS INFORMED BY THE DEALERSHIP THAT NOT REPAIRING THE SENSOR WOULD RESULT IN ALL AIRBAGS BEING DISABLED, SINCE THE LIGHT WAS ILLUMINATED. IT SEEMS LIKE A BIG SAFETY ISSUE THAT IF THE PASSENGER OCCUPANCY SENSOR FAILS, ALL AIRBAGS ARE DISABLED. WE WILL HAVE TO CONTINUE DRIVING THE CAR AND CANNOT AFFORD A $3000 REPAIR TO A $5500 CAR. THIS SAME PART IS RECALLED ON 2013-2015 LEAFS AS WELL AS MILLIONS OF OTHER NISSAN CARS. IF THIS IS A COMMON FAILURE, MAYBE IT SHOULD BE RECALLED ON THE 2011-2012 LEAF AS WELL.Read more
Incident date: Jun 18, 2018
TL* THE CONTACT OWNS A 2011 NISSAN LEAF. THE CONTACT STATED THAT AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE AIR BAG SEAT SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED.
... THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 31686373. THE MANUFACTURER REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 38,000.Read more
Showing 50 of 117 complaints.
Technical Service Bulletins — 2011 NISSAN LEAF
177 manufacturer communications from 121 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 110000 ELECTRICAL SYSTEM | 36 |
| 350000 EQUIPMENT | 23 |
| 200000 WHEELS | 11 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 8 |
| 140000 AIR BAGS | 6 |
| 353000 EQUIPMENT:ELECTRICAL | 6 |
| 020000 SUSPENSION | 6 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 5 |
010000 STEERING
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
AV CONTROL UNIT EXCHANGE AND MAP SD CARD REPLACEMENT 8This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
AV CONTROL UNIT EXCHANGE AND MAP SD CARD REPLACEMENT 8This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations ar
110000 ELECTRICAL SYSTEM
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal
110000 ELECTRICAL SYSTEM
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
140000 AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
220000 SEATS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
030000 SERVICE BRAKES, HYDRAULIC
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
130000 VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
160000 STRUCTURE
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
130000 VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
160000 STRUCTURE
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
010000 STEERING
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
200000 WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
140000 AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
020000 SUSPENSION
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN 2011 LEAF; SOFTWARE UPDATES Service Campaign ID # P1273 is no longer active. i?? Repair orders opened after this bulletina??s published date are no longer eligible for reimbursement under Campaign ID # P1273
110000 ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN 2011-2012 LEAF; SOFTWARE UPDATES Service Campaign ID # P1274 is no longer active. i?? Repair orders opened after this bulletina??s published date are no longer eligible for reimbursement under Campaign ID #
160000 STRUCTURE
VOLUNTARY SERVICE CAMPAIGN 2011 - 2012 LEAFA?; APRON LOWER BRACKET Service Campaign ID # P2501 is no longer active. i?? Repair orders opened after this bulletina??s published date are no longer eligible for reimbursement under Campaig
110000 ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN 2011 LEAFA?; VCM REPROGRAM Service Campaign ID # P1213 is no longer active. i?? Repair orders opened after this bulletina??s published date are no longer eligible for reimbursement under Campaign ID # P1213.
350000 EQUIPMENT
VOLUNTARY SERVICE CAMPAIGN 2011 LEAFA?; VCM REPROGRAM Service Campaign ID # P1213 is no longer active. i?? Repair orders opened after this bulletina??s published date are no longer eligible for reimbursement under Campaign ID # P1213.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLUNTARY SERVICE CAMPAIGN 2011 LEAFA?; VCM REPROGRAM Service Campaign ID # P1213 is no longer active. i?? Repair orders opened after this bulletina??s published date are no longer eligible for reimbursement under Campaign ID # P1213.
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN 2011-2015 LEAF; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
2011-2017 LEAF; TELEMATICS SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
140000 AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
020000 SUSPENSION
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
Expiration Notification - 2G Telematics Hardware Replacement Campaign Summary In 2016, Nissan launched a Customer Satisfaction Initiative (CSI) that provided clients with an opportunity to update the Telematics Control Unit (TCU) in v
350000 EQUIPMENT
Expiration Notification - 2G Telematics Hardware Replacement Campaign Summary In 2016, Nissan launched a Customer Satisfaction Initiative (CSI) that provided clients with an opportunity to update the Telematics Control Unit (TCU) in v
356000 EQUIPMENT ADAPTIVE/MOBILITY
Expiration Notification - 2G Telematics Hardware Replacement Campaign Summary In 2016, Nissan launched a Customer Satisfaction Initiative (CSI) that provided clients with an opportunity to update the Telematics Control Unit (TCU) in v
110000 ELECTRICAL SYSTEM
CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC449 and PC450 are no longer active. i?? Repair orders opened after this bulletina??s published date are no longer eligible for
110000 ELECTRICAL SYSTEM
CONSULT-III PLUS This bulletin is no longer active. Please discard previous versions of NTB11-010.
350000 EQUIPMENT
CONSULT-III PLUS This bulletin is no longer active. Please discard previous versions of NTB11-010.
110000 ELECTRICAL SYSTEM
A/V CONTROL UNIT EXCHANGE AND MAP SD CARD REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
350000 EQUIPMENT
A/V CONTROL UNIT EXCHANGE AND MAP SD CARD REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
020000 SUSPENSION
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
2011-2016 LEAF; 24 KWH HIGH VOLTAGE REPLACEMENT BATTERY PACK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
2011-2012 LEAF; 24 KWH TYPE 1 BATTERY PACK GASKET INSPECTION SERVICE INFORMATION When servicing a 24 kWh Type 1 battery pack, the gasket between the upper and lower cases should be reused/reinstalled, unless it is visually damaged and
110000 ELECTRICAL SYSTEM
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant
140000 AIR BAGS
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant
110000 ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN 2011-2019 LEAF; LITHIUM-ION BATTERY BONDING PLATES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
350000 EQUIPMENT
Lithium-ion Battery Bonding Plate Voluntary Service Campaign ***** Campaign Summary***** Nissan is committed to the safety, security and satisfaction of our customers and their passengers, as well as the safety of Nissan technicians. Ni
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2011?2019 LEAF Lithium?ion Battery Bonding Plate Voluntary Service Campaign Automatic Parts Shipment
350000 EQUIPMENT
2011?2019 LEAF Lithium?ion Battery Bonding Plate Voluntary Service Campaign Automatic Parts Shipment
110000 ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN 2011-2019 LEAF; LITHIUM-ION BATTERY BONDING PLATES This bulletin applies to 2018-2019 vehicles equipped with a 40kWh lithium-ion battery. INTRODUCTION Nissan is conducting this voluntary service campaign on
060000 ENGINE AND ENGINE COOLING
NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Pl
350000 EQUIPMENT
CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with navigation. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous ver
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics Control Unit. This bulletin has been amended. See AMENDMENT HISTORY on the last p
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics Control Unit. This bulletin has been amended. The CLAIMS INFORMATION section has been
110000 ELECTRICAL SYSTEM
2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics control unit. IF YOU CONFIRM The 12 V battery continuously loses its charge and
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics control unit. IF YOU CONFIRM The 12 V battery continuously loses its charge and/
122000 EXTERIOR LIGHTING:FOG LIGHTS
FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.
350000 EQUIPMENT
FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.
200000 WHEELS
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
350000 EQUIPMENT
2011-2017 LEAF; TELEMATICS SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
200000 WHEELS
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary***** Nissan is conducting a Voluntary Service Campaign on certain specific 2011-2015 LEAF vehicles to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). T
110000 ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN 2011-2015 LEAF; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Nissan is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2011-2015 LEAF vehicles equipped with 2G Telematics Har
106000 POWER TRAIN:AXLE ASSEMBLY
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
110000 ELECTRICAL SYSTEM
2011-2017 LEAF; REPLACEMENT HIGH VOLTAGE BATTERY PACK This bulletin has been amended. The Parts Information has been revised. No other changes have been made. Please discard previous versions of this bulletin.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2011-2017 LEAF; REPLACEMENT HIGH VOLTAGE BATTERY PACK This bulletin has been amended. The Parts Information has been revised. No other changes have been made. Please discard previous versions of this bulletin.
353000 EQUIPMENT:ELECTRICAL
CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with navigation system. This bulletin has been amended to correct the CO-PAY INFORMATION on page one. No other change
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with navigation system. This bulletin has been amended to correct the CO-PAY INFORMATION on page one. No other change
110000 ELECTRICAL SYSTEM
2011-2017 LEAF; LABEL REQUIRED FOR BATTERY MODULE WARRANTY RETURN SERVICE INFORMATION LEAF battery modules that are replaced under warranty are required to have a return label affixed to the module being returned, with the repair date r
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2011-2017 LEAF; LABEL REQUIRED FOR BATTERY MODULE WARRANTY RETURN SERVICE INFORMATION LEAF battery modules that are replaced under warranty are required to have a return label affixed to the module being returned, with the repair date r
353000 EQUIPMENT:ELECTRICAL
2G Telematics Hardware Replacement Customer Satisfaction Initiative The announcement from December 15, 2016 has been revised to include: - Campaign repair bulletin, NTB17-015, has been developed and is now available on NNAnet, and ASIST
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with a navigation system. SERVICE INFORMATION On February 26, 2016 Nissan announced that it was sending a reminder no
353000 EQUIPMENT:ELECTRICAL
2G Telematics Hardware Replacement Customer Satisfaction Initiative The announcement from November 17th, 2016 has been revised to include: o A correction to the steps for determining TCU type on MY11-MY15 LEAF o Clarification that no s
356000 EQUIPMENT ADAPTIVE/MOBILITY
2G Telematics Hardware Replacement Customer Satisfaction Initiative ***** Customer Satisfaction Initiative Summary ***** On February 26, 2016 Nissan announced that it was sending a reminder notification to owners affected by AT&T?s plan
190000 TIRES
SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c
356000 EQUIPMENT ADAPTIVE/MOBILITY
SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon
356000 EQUIPMENT ADAPTIVE/MOBILITY
IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon
355100 EQUIPMENT:OTHER:LABELS
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. Th
260000 FORWARD COLLISION AVOIDANCE
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. Th
120000 EXTERIOR LIGHTING
SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in
130000 VISIBILITY
SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for
110000 ELECTRICAL SYSTEM
SERVICE INFORMATION If a customer states "vehicle charger is not working" or "the EVSE is broken", verify EVSE (Electric Vehicle Service Equipment) condition and operation before replacing it. - The EVSE is also known as a trickle cha
110000 ELECTRICAL SYSTEM
SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
350000 EQUIPMENT
SERVICE INFORMATION This bulletin contains important service procedures that must be performed in order to set-up and maintain the Nissan LEAF Telematics system. Sections: Turning ON the TCU During PDI When a TCU Needs To Be Replaced
110000 ELECTRICAL SYSTEM
SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena
130000 VISIBILITY
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c
110000 ELECTRICAL SYSTEM
IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode:
350000 EQUIPMENT
IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode:
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
NISSAN: ON SOME VEHICLES, THE HIGH VOLTAGE BATTERY PACK WOULD NEED TO BE REPLACED AND NOT REQUIRE ADDITIONAL PARTS AND ON OTHER VEHICLES, HIGH VOLTAGE BATTERY PACK CAN BE RETROFITTED USING ADDITIONAL PARTS. MODEL 2011-15 LEAF. *P
200000 WHEELS
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Da
030000 BRAKES (PWS)
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Da
270000 LANE DEPARTURE
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Da
280000 BACK OVER PREVENTION
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Da
350000 EQUIPMENT
SERVICE INFORMATION If the High Voltage (HV) Battery pack needs to be replaced for any reason: 2013 - 2015 LEAF * The HV Battery Pack listed in the Parts Information table is a direct replacement and does not require any additiona
103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure
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