2017 MERCEDES ROYALE SPRINTER COACH
1 recalls — 7 complaints — 6 TSBs
19V249000 Mar 28, 2019
SEATS
Defect Description
Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright positi... Read more
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.
Complaint Statistics
7 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
| AIR BAGS | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| WHEELS | 1 |
| TRAILER HITCHES | 1 |
| UNKNOWN OR OTHER | 1 |
| STRUCTURE:BODY | 1 |
UNKNOWN OR OTHER
Apr 2, 2023
Incident date: Mar 19, 2023
The driver side windshield trim separated from the vehicle while driving on the freeway. Upon inspection at our destination, it was evident that 4 of the plastic clips had broken causing the failure. The driver behind us was able to avoid the flying debris from this incident. We have not taken it in... Read more
STRUCTURE:BODY
Apr 2, 2023
Incident date: Mar 19, 2023
The driver side windshield trim separated from the vehicle while driving on the freeway. Upon inspection at our destination, it was evident that 4 of the plastic clips had broken causing the failure. The driver behind us was able to avoid the flying debris from this incident. We have not taken it in... Read more
TRAILER HITCHES
Sep 8, 2022
Incident date: Sep 8, 2022
The contact owns a 2018 Tiffin Wayfarer constructed on a 2017 Mercedes-Benz Sprinter 3500 chassis. The contact received notification of NHTSA Campaign Number: 21V610000 (Trailer Hitches) and the vehicle was taken to the dealer for recall repair however, 3-weeks later the vehicle remained at the deal... Read more
WHEELS
Oct 2, 2021
Incident date: Mar 26, 2021
My tire pressure monitoring system showed a low tire. I looked and found no nails or other items in the tire. I changed to my spare and took the tire to the tire dealer. He found a crack in the rim near the valve stem - started at the hole. This happened in March of this year. On a recent trip,... Read more
FUEL SYSTEM, GASOLINE
Nov 17, 2020
Incident date: Aug 27, 2020
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER. THE CONTACT STATED WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE INTO A NEARBY PARKING LOT. THE CONTACT STATED HE NOTICED A FUEL LEAK UNDER THE VEHICLE. THE V... Read more
AIR BAGS
Jul 31, 2019
Incident date: Jul 29, 2019
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN NHTSA CAMPAIGN NUMBER REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GERZENZY'S RV WORLD (940 LAKELAND PARK CENTER DR, LAK... Read more
ELECTRICAL SYSTEM
May 22, 2019
Incident date: Sep 4, 2018
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ SPRINTER. WHILE DRIVING VARIOUS SPEEDS, THE SLIDER ENGAGED AND OPENED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER SENT AN INDEPENDENT MECHANIC TO DIAGNOSE AND REPAIR THE CONTROL MODULE AND THE SLIDE OUT SWITCH, BUT THE FA... Read more
Technical Service Bulletins — 2017 MERCEDES ROYALE SPRINTER COACH
6 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 121000 EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 1 |
| 350000 EQUIPMENT | 1 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 1 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI54.21-N-071993
Nov 18, 2020
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.
LI54.21-N-071993
Nov 18, 2020
350000 EQUIPMENT
Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.
LI54.21-N-071993
Nov 18, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.
LI82.10-P-062051
Jun 30, 2020
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged
MERCEDES ROYALE SPRINTER COACH — All Years Overview
Complete safety history for the MERCEDES ROYALE SPRINTER COACH across all model years (2015–2017).
3
Total Recalls
31
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths