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2016 MERCEDES ROYALE SPRINTER COACH

1 recalls — 11 complaints — 10 TSBs

19V249000 Mar 28, 2019
SEATS
Defect Description
Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright positi... Read more
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.
4 vehicles affected
Manufacturer: Cabot Coach Builders inc DBA Royale

Complaint Statistics

11 total complaints 1 crashes

Top Reported Components

ComponentComplaints
AIR BAGS6
STEERING2
SEAT BELTS1
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS1
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS1
STEERING Jul 11, 2023
Incident date: Jul 11, 2023
Hi, my name is [XXX] and I have a 2020 Jeep Wrangler unlimited, I bought this car on July of 2021 and I started to have problems on October of 2022 the car was shaking but it wasn’t that bad, but on Nov of 2022 I was traveling from Phoenix to Nogales AZ driving at approximately 75m/h and the car s... Read more
Crash
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Oct 25, 2022
Incident date: Oct 25, 2022
2016 COACHMAN PRISM ELITE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR THE COST OF REPLACING THE WINDOW.
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS Aug 13, 2021
Incident date: Aug 13, 2021
2016 MERCEDES BENZ SPRINTER. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-042. CONSUMER WOULD LIKE TO KNOW WHEN PARTS WILL BE AVAILABLE TO PERFORM SAFETY RECALL.
AIR BAGS Jan 6, 2020
Incident date: Mar 29, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER (W3CL6170). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE ... Read more
AIR BAGS Nov 29, 2019
Incident date: Jan 1, 2019
PASSENGER SIDE AIR BAG RECALL HAS NOT BEEN REPLACED AND IT'S ALMOST 1 YEAR SO FAR.
AIR BAGS Oct 7, 2019
Incident date: Mar 1, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAI... Read more
AIR BAGS Sep 3, 2019
Incident date: Mar 1, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE CONTACT STATED THAT JAMES MOTOR COMPANY MERCEDES-BENZ (LOCATED AT 2440 RICHMOND RD, LEXINGTON, KY 40502, (859) 268-1150) EXCEEDED A REASONABLE AMOU... Read more
AIR BAGS Aug 2, 2019
Incident date: Mar 1, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW FRESNO (7171 N PALM AVE... Read more
STEERING Jul 25, 2019
Incident date: Apr 15, 2019
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V290000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DOTHAN (LOCATED AT 2309 ROSS CLARK CIR, DOTHAN, ... Read more
SEAT BELTS Jul 8, 2019
Incident date: Jul 11, 2018
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER. THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELT DID NOT LATCH. THE CONTACT NOTICED THAT THE RELEASE BUTTON SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MEDFORD (3240 CRATER LAKE AVE, MEDFORD, OR 97504, (541) 774-1000) WHER... Read more
AIR BAGS Jun 11, 2019
Incident date: Jun 3, 2019
TAKATA PENDING RECALL: I'M TRYING TO SELL MY 2016 MERCEDES RV AND ALL THE DEALERS I SPOKEN WITH WILL NOT BUY IT WITH A PENDING RECALL FOR PASSENGER SIDE AIRBAG. MERCEDES INFORMED ME THAT YOU CONTROL THE PARTS DISTRIBUTION AND TIMING BY VIN. ANY CHANCE OF GETTING MY VIN ADDED TO THE ACTIVE RECALL ... Read more

Technical Service Bulletins — 2016 MERCEDES ROYALE SPRINTER COACH

10 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT3
121000 EXTERIOR LIGHTING:HEADLIGHTS1
070000 FUEL SYSTEM, GASOLINE1
080000 FUEL SYSTEM, DIESEL1
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)1
356000 EQUIPMENT ADAPTIVE/MOBILITY1
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)1
118000 ELECTRICAL SYSTEM:SOFTWARE1
Launch NCU - 202 Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202 Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI54.21-N-071993 Nov 18, 2020
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.
LI54.21-N-071993 Nov 18, 2020
350000 EQUIPMENT
Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.
LI54.21-N-071993 Nov 18, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.
Pending Emission Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
Daimler had reached ?Agreements in Principle? with various U.S. Authorities, as well as with plaintiff?s counsel, to settle regulatory and civil proceedings regarding diesel emissions in the USA.
Pending Emission Sep 14, 2020
080000 FUEL SYSTEM, DIESEL
Daimler had reached ?Agreements in Principle? with various U.S. Authorities, as well as with plaintiff?s counsel, to settle regulatory and civil proceedings regarding diesel emissions in the USA.
LI82.10-P-062051 Jun 30, 2020
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged
SWPU0819083441 Aug 19, 2016
350000 EQUIPMENT
Sprinter weekly parts updates.
SWPU0805114314 Aug 5, 2016
350000 EQUIPMENT
Sprinter weekly parts update.

MERCEDES ROYALE SPRINTER COACH — All Years Overview

Complete safety history for the MERCEDES ROYALE SPRINTER COACH across all model years (2015–2017).

3 Total Recalls
31 Total Complaints
0 Investigations
1 Reported Crashes
0 Reported Fires
0 Reported Deaths

MERCEDES ROYALE SPRINTER COACH — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2017 1 7 View
2016 (current) 1 11
2015 1 13 View