2015 MERCEDES ROYALE SPRINTER COACH
1 recalls — 13 complaints — 8 TSBs
19V249000 Mar 28, 2019
SEATS
Defect Description
Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright positi... Read more
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.
Complaint Statistics
13 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| FUEL/PROPULSION SYSTEM | 2 |
| VEHICLE SPEED CONTROL | 2 |
| AIR BAGS | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| ENGINE | 1 |
| SERVICE BRAKES | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| POWER TRAIN | 1 |
| UNKNOWN OR OTHER | 1 |
| EQUIPMENT | 1 |
UNKNOWN OR OTHER
Sep 18, 2022
Incident date: Sep 16, 2022
I was driving down the road and two of the four batteries under my airstream interstate fell out from under the van. It ripped off my bumper. I checked on a few airstream forums and this is common. It is very dangerous. Airstream needs to fox this issue. Someone behind me could have been injured... Read more
EQUIPMENT
Sep 18, 2022
Incident date: Sep 16, 2022
I was driving down the road and two of the four batteries under my airstream interstate fell out from under the van. It ripped off my bumper. I checked on a few airstream forums and this is common. It is very dangerous. Airstream needs to fox this issue. Someone behind me could have been injured... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Sep 18, 2022
Incident date: Sep 16, 2022
I was driving down the road and two of the four batteries under my airstream interstate fell out from under the van. It ripped off my bumper. I checked on a few airstream forums and this is common. It is very dangerous. Airstream needs to fox this issue. Someone behind me could have been injured... Read more
POWER TRAIN
Jan 24, 2022
Incident date: Jan 1, 2022
Vehicle was parked overnight at over 7000ft elevation 4x4 was active Overnight temps below freezing Upon startup there was no power transferred to the axles...engine revolutions increased with no wheel spin/turning No engine lights illuminated after 5-10 minutes of warm up the van would finally move
FUEL/PROPULSION SYSTEM
Jan 24, 2022
Incident date: Jan 1, 2022
Vehicle was parked overnight at over 7000ft elevation 4x4 was active Overnight temps below freezing Upon startup there was no power transferred to the axles...engine revolutions increased with no wheel spin/turning No engine lights illuminated after 5-10 minutes of warm up the van would finally move
SERVICE BRAKES
Nov 5, 2020
Incident date: Oct 25, 2020
ABS SAFETY FOR OUR 2015 MERCEDES SPRINTER. THE RIGHT REAR SENSOR IS DEFECTIVE. WE ARE CONCERNED ABOUT OUR SAFETY NOT HAVING BRAKES THAT SHOULD WORK ACCORDING TO THE MANUFACTURE. WITH OUT ABS THE CRUISE CONTROL DOES NOT WORK EITHER. THANK YOU FOR ANY HELP. NOTE; THE MANY FRUSTRATED OWNERS DISCUSION... Read more
VEHICLE SPEED CONTROL
Nov 5, 2020
Incident date: Oct 25, 2020
ABS SAFETY FOR OUR 2015 MERCEDES SPRINTER. THE RIGHT REAR SENSOR IS DEFECTIVE. WE ARE CONCERNED ABOUT OUR SAFETY NOT HAVING BRAKES THAT SHOULD WORK ACCORDING TO THE MANUFACTURE. WITH OUT ABS THE CRUISE CONTROL DOES NOT WORK EITHER. THANK YOU FOR ANY HELP. NOTE; THE MANY FRUSTRATED OWNERS DISCUSION... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Nov 5, 2020
Incident date: Oct 25, 2020
ABS SAFETY FOR OUR 2015 MERCEDES SPRINTER. THE RIGHT REAR SENSOR IS DEFECTIVE. WE ARE CONCERNED ABOUT OUR SAFETY NOT HAVING BRAKES THAT SHOULD WORK ACCORDING TO THE MANUFACTURE. WITH OUT ABS THE CRUISE CONTROL DOES NOT WORK EITHER. THANK YOU FOR ANY HELP. NOTE; THE MANY FRUSTRATED OWNERS DISCUSION... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Sep 26, 2020
Incident date: Dec 31, 2019
ON MULTIPLE OCCASIONS, ABS/ESP/ASR WARNING LIGHTS CAME ON AND CRUISE CONTROL BECAME INOPERATIVE. SOMETIMES THE FAULTS WERE CLEARED BY TURNING ENGINE OFF AND RESTARTING. OTHER TIMES THE WHEEL SPEED SENSOR WAS REPLACED. A TOTAL OF 3 SENSORS WERE REPLACED OVER TIME. ONE TIME HAPPENED WHEN BRAKING, W... Read more
ENGINE
Sep 26, 2020
Incident date: Dec 31, 2019
ON MULTIPLE OCCASIONS, ABS/ESP/ASR WARNING LIGHTS CAME ON AND CRUISE CONTROL BECAME INOPERATIVE. SOMETIMES THE FAULTS WERE CLEARED BY TURNING ENGINE OFF AND RESTARTING. OTHER TIMES THE WHEEL SPEED SENSOR WAS REPLACED. A TOTAL OF 3 SENSORS WERE REPLACED OVER TIME. ONE TIME HAPPENED WHEN BRAKING, W... Read more
VEHICLE SPEED CONTROL
Sep 26, 2020
Incident date: Dec 31, 2019
ON MULTIPLE OCCASIONS, ABS/ESP/ASR WARNING LIGHTS CAME ON AND CRUISE CONTROL BECAME INOPERATIVE. SOMETIMES THE FAULTS WERE CLEARED BY TURNING ENGINE OFF AND RESTARTING. OTHER TIMES THE WHEEL SPEED SENSOR WAS REPLACED. A TOTAL OF 3 SENSORS WERE REPLACED OVER TIME. ONE TIME HAPPENED WHEN BRAKING, W... Read more
FUEL/PROPULSION SYSTEM
Jan 20, 2020
Incident date: Jan 13, 2020
WHILE DRIVING ON INTERSTATE EAST OF LOUISVILLE KENTUCKY AT 70MPH ON CRUISE CONTROL ENGINE STOPPED AND VEHICLE COASTED TO SHOULDER OF ROAD THIS OCCURRED AT 4:30AM JUNE 13 WHEN ENGINE STOPPED SMOKE AND DIESEL SMELL WAS APPARENT BEFORE VEHICLE COASTED OFF ROAD AFTER VEHICLE STOPPED I OPENED ENGINE COM... Read more
AIR BAGS
Jul 9, 2019
Incident date: Mar 1, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF MANCHESTER (LOCATED AT 875 GOLD ST, MANCHESTER, NH 03103, (603) 669-6788) EXCEEDED A REASONABLE AMOUNT OF TIME... Read more
Technical Service Bulletins — 2015 MERCEDES ROYALE SPRINTER COACH
8 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 2 |
| 070000 FUEL SYSTEM, GASOLINE | 1 |
| 080000 FUEL SYSTEM, DIESEL | 1 |
| 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 1 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 1 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI54.21-N-071993
Nov 18, 2020
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.
LI54.21-N-071993
Nov 18, 2020
350000 EQUIPMENT
Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.
LI54.21-N-071993
Nov 18, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.
Pending Emission
Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
Daimler had reached ?Agreements in Principle? with various U.S. Authorities, as well as with plaintiff?s counsel, to settle regulatory and civil proceedings regarding diesel emissions in the USA.
Pending Emission
Sep 14, 2020
080000 FUEL SYSTEM, DIESEL
Daimler had reached ?Agreements in Principle? with various U.S. Authorities, as well as with plaintiff?s counsel, to settle regulatory and civil proceedings regarding diesel emissions in the USA.
SWPU0819083441
Aug 19, 2016
350000 EQUIPMENT
Sprinter weekly parts updates.
MERCEDES ROYALE SPRINTER COACH — All Years Overview
Complete safety history for the MERCEDES ROYALE SPRINTER COACH across all model years (2015–2017).
3
Total Recalls
31
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths