2019 MERCEDES-BENZ GLS 550
2 recalls, 4 complaints
22V365000 May 20, 2022
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more
21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| AIR BAGS | 1 |
ENGINE
Oct 29, 2025
Incident date: Oct 3, 2025
On October 23 I was driving my vehicle and the airbag light and a message service safety restraint appeared. On October 24 I was in route to take the vehicle to the dealership and as I was merging going to the highway the vehicle turned off, lost complete power threw itself into neutral. I had to dr... Read more
AIR BAGS
Oct 29, 2025
Incident date: Oct 3, 2025
On October 23 I was driving my vehicle and the airbag light and a message service safety restraint appeared. On October 24 I was in route to take the vehicle to the dealership and as I was merging going to the highway the vehicle turned off, lost complete power threw itself into neutral. I had to dr... Read more
ENGINE
Oct 29, 2025
Incident date: Oct 3, 2025
NHTSA Recall 25V467 was issued in July 2025. It has been over 3 months of constant fear for under-hood fire from possible fuel injector crack. My family's safety has been at risk long enough, this needs a permanent fix please!
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dec 4, 2024
Incident date: Nov 25, 2024
My EV9 lunged forward very abruptly when I was parking. I had to slam on the brakes before my vehicle crashed into the building in front of me. My vehicle also lost the signal (blank screen while driving ) the same day my car lunged forward. I could not tell how fast or slow I was going. I pulled ... Read more
MERCEDES-BENZ GLS 550 - All Years Overview
Complete safety history for the MERCEDES-BENZ GLS 550 across all model years (2018, 2019).
5
Total Recalls
12
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
MERCEDES-BENZ GLS 550 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2019 (current) | 2 | 4 | |
| 2018 | 3 | 8 | View |