2016 MERCEDES-BENZ GLE63S

7 recalls — 4 complaints — 81 TSBs

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

SUSPENSION:FRONT

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Mati... Read more

Consequence

The leaking oil in the presence of an ignition source can increase the risk of a fire.

Remedy

MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall i... Read more

9,725 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into... Read more

Consequence

If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.

Remedy

MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's n... Read more

3,620 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

VISIBILITY:WINDSHIELD

Defect Description

Consequence

If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.

Remedy

3,620 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AM... Read more

Consequence

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected ... Read more

58,323 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63... Read more

Consequence

If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

Remedy

MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

47,799 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Consequence

If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

Remedy

MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

47,799 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

4 total complaints

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	1
FUEL/PROPULSION SYSTEM	1
SUSPENSION	1
STRUCTURE:BODY	1

Incident date: Jul 1, 2023

I tried to open the sunroof and it appeared that something was broken or out of alignment and it wouldn't open. I brought it to the dealership. I was told the track had broken off. They replaced it but also found out the reason it was getting off track was because of the panoramic shade that seems t... Read more

Incident date: Apr 1, 2016

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLE63W4S. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED MULTIPLE FAILURES AFTER BEING PURCHASED IN APRIL OF 2016. WHILE DRIVING 45 MPH, THE CHECK ENGINE COOLANT INDICATOR ILLUMINATED. BIG ISLAND HONDA KONA (75-560... Read more

Incident date: Apr 1, 2016

Technical Service Bulletins — 2016 MERCEDES-BENZ GLE63S

81 manufacturer communications from 61 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	12
110000 ELECTRICAL SYSTEM	12
060000 ENGINE AND ENGINE COOLING	7
020000 SUSPENSION	6
010000 STEERING	3
130000 VISIBILITY	3
160000 STRUCTURE	3
220000 SEATS	3

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

350000 EQUIPMENT

The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ch

060000 ENGINE AND ENGINE COOLING

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the exhaust valve system in ce

330000 INTERIOR LIGHTING

Complaint The touchpad dimming function does not work and the search lighting is either at maximum brightness or fully off (dependent upon dimming signal). Note: The dimming functions of the instrument cluster and head unit display are no

060000 ENGINE AND ENGINE COOLING

"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "

162900 STRUCTURE:BODY:ROOF AND PILLARS

Model series 167 noise on B/C/D pillars.

980000 UNKNOWN OR OTHER

Model series 167 noise on B/C/D pillars.

280000 BACK OVER PREVENTION

Model series 167 noise on B/C/D pillars.

980000 UNKNOWN OR OTHER

IMPORTANT NEW EMISSION SERVICE CAMPAIGN INFORMATION.

252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE

IMPORTANT NEW EMISSION SERVICE CAMPAIGN INFORMATION.

070000 FUEL SYSTEM, GASOLINE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

071000 FUEL SYSTEM, GASOLINE:STORAGE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

100000 POWER TRAIN

Launch NCU 2021070020- Perform SCN coding in powertrain control unit

330000 INTERIOR LIGHTING

Touch pad: Search lighting does not dim or does not turn on.

110000 ELECTRICAL SYSTEM

For plug in hybrid and electric variants: Complaints about the electric range

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

118000 ELECTRICAL SYSTEM:SOFTWARE

061122 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:HOSES/PLUMBING

Replace charge air hose between charge air cooler and turbocharger

350000 EQUIPMENT

Replace charge air hose between charge air cooler and turbocharger

350000 EQUIPMENT

Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

110000 ELECTRICAL SYSTEM

Implausible "service due" instrument cluster message, head unit pop-up, or Mmc message

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

190000 TIRES

Information Label on Tire Sealant

355100 EQUIPMENT:OTHER:LABELS

Information Label on Tire Sealant

100001 HYBRID PROPULSION SYSTEM

Electric range is reduced after brief period

118000 ELECTRICAL SYSTEM:SOFTWARE

Update restraint system control unit software

350000 EQUIPMENT

Audio 20: Apple CarPlay displays pixelated image

220000 SEATS

Noises from seat climate control/ seat ventilation

221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Noises from seat climate control/ seat ventilation

110000 ELECTRICAL SYSTEM

Broken sliding sunroof operating switch in the overhead control panel

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Broken sliding sunroof operating switch in the overhead control panel

350000 EQUIPMENT

Audio 20: Symbols in the status line in the central display can overlap

353000 EQUIPMENT:ELECTRICAL

Audio 20: Symbols in the status line in the central display can overlap

130000 VISIBILITY

Cracking noises at doors in area of window frame

160000 STRUCTURE

Cracking noises at doors in area of window frame

350000 EQUIPMENT

Cracking noises at doors in area of window frame

010000 STEERING

Height adjustment of electric steering column adjustment sticks at top end stop

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Instrument cluster: HOLD indicator continues to be lit for a few seconds although the vehicle is moving

010000 STEERING

Correct Torque of Front Left and Right Torsion (Stabilizer) Bar Linkage Nut

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Traffic information service and posibly the voice control, nonfunctional after navigation software update.

110000 ELECTRICAL SYSTEM

Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.

110000 ELECTRICAL SYSTEM

Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.

061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

Gasket may settle causing a slight oil leak.

980000 UNKNOWN OR OTHER

Gasket may settle causing a slight oil leak.

220000 SEATS

The electric seat adjustment and/or the seat heater/seat ventilation or rear monitor is nonfunctional

160000 STRUCTURE

Belt holder/ retaining tab on side paneling in trunk is broken

070000 FUEL SYSTEM, GASOLINE

Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press

020000 SUSPENSION

ACTIVE CURVE SYSTEM malfunction in instrument cluster in combination with the following fault codes in the ACS control unit: P100000: The oil pressure at the front axle is too low. (Veh. up to approx. 7/2012) P100200: The oil pressure at

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Engine rattling noise after engine start for several seconds

020000 SUSPENSION

Rumbling noises from the area of the front axle.

100000 POWER TRAIN

Brake linings on rear axle exhibit differential wear

350000 EQUIPMENT

A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are

130000 VISIBILITY

Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.

160000 STRUCTURE

Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

350000 EQUIPMENT

Sound system: Intermittent loss of sound after engine start

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

356000 EQUIPMENT ADAPTIVE/MOBILITY

The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Any missing magnets can be reordered as

350000 EQUIPMENT

020000 SUSPENSION

Cracking, clunking noise when braking the vehicle to a stop or when moving off, when the suspension compresses and rebounds at the front axle. Sometimes a single jolt can also be felt at the steering wheel.

110000 ELECTRICAL SYSTEM

The rear seat heating cannot be activated when the customer has set the ambiance illumination to "Neutral" and "Stage 1" or "Stage 2" in the instrument cluster.

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

060000 ENGINE AND ENGINE COOLING

Oil spray or fouling on the ACTIVE CURVE SYSTEM is not related to leakage of the hydraulic pump.

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

The liftgate can no longer be opened when the ambiance illumination is set to stage 1 or 2.

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700

020000 SUSPENSION

Thumping noises from front axle when driving over bumps on road.

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp lights up. Fault code 20B91B, 20B913 (The output for the heating element of the AdBlue pressure line has an electrical fault or an open circuit) is stored in the SCR control unit.

100000 POWER TRAIN

FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce

130000 VISIBILITY

Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.

020000 SUSPENSION

Thumping noises at the front axle when driving over road bumps

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

020000 SUSPENSION

1. In vehicles up to VIN 166 ### #A 097760 without code 803, the following fault code is logged in the quick test: P1C9B00. The control unit 'Roll control' has a malfunction. 2. In vehicles up to VIN 166 ### #A 097760 with code 803 or vehi

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

350000 EQUIPMENT

A flapping/rattling noise can be heard from the area of the center console towards the rear.

MERCEDES-BENZ GLE63S — All Years Overview

Complete safety history for the MERCEDES-BENZ GLE63S across all model years (2016–2017).

9 Total Recalls

4 Total Complaints

0 Investigations

0 Reported Crashes

0 Reported Fires

0 Reported Deaths

MERCEDES-BENZ GLE63S — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017	2	0	View
2016 (current)	7	4

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View