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NHTSA Campaign 17V655000

VISIBILITY:WINDSHIELD

Issued by Mercedes-Benz USA, LLC. · Reported Oct 17, 2017 · 3,620 vehicles affected

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.

Consequence

If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.

Remedy

MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ AMG GLE63 2016 3,620
MERCEDES-BENZ AMG GLE63 2017 3,620
MERCEDES-BENZ GLE300D 2016 3,620
MERCEDES-BENZ GLE350 2016 3,620
MERCEDES-BENZ GLE400 2016 3,620
MERCEDES-BENZ GLE550 2017 3,620
MERCEDES-BENZ GLE63S 2016 3,620
MERCEDES-BENZ GLS450 2017 3,620

Source: NHTSA Campaign 17V655000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.