2015 MERCEDES-BENZ GL550
3 recalls — 9 complaints — 51 TSBs
19V787000 Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
18V272000 Apr 27, 2018
SUSPENSION:FRONT
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Mati... Read more
Consequence
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall i... Read more
16V900000 Dec 14, 2016
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts ... Read more
Consequence
If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Complaint Statistics
9 total complaints
3 fires
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 2 |
| ENGINE | 1 |
| STRUCTURE:BODY | 1 |
| SEATS | 1 |
| SERVICE BRAKES | 1 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
| ELECTRICAL SYSTEM | 1 |
| ENGINE AND ENGINE COOLING | 1 |
ENGINE AND ENGINE COOLING
Apr 9, 2026
Incident date: Feb 10, 2026
See attached document for complaint.
ELECTRICAL SYSTEM
Apr 15, 2024
Incident date: Feb 15, 2024
Infotainment center won't switch to Radio. No signal for AM/FM or Satellite. Then HVAC system stopped blowing. No defrost, won't blow heat or AC. Blower motors been tested and works, blower motor resister replaced. Everyone I talk to is saying it's an electrical, connection issue.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Sep 26, 2023
Incident date: Sep 11, 2023
On 10/24/22 I took my 2016 Hyundai Tucson into dealership Springfield Hyundai 754 Baltimore Pike Springfield PA 19064 for a faulty drivers side window. At that time they advised the issue with the window was 'striped gear' and replaced 'drivers window regulator' under the extended warranty I purchas... Read more
SERVICE BRAKES
Feb 22, 2023
Incident date: Jan 1, 2015
my car experiences intermittent acceleration when applying the breaks. It lunges forward for some reason. It has also not stopped when hitting the breaks hard but lunges as well. I am using the last date that this happened.
SEATS
Oct 8, 2022
Incident date: Sep 7, 2022
There are many models of the gl550 ranging from 2012-2015, where the second row driver side seats get stuck in a downward position. Recently it happened to me and another gl550 was in the shop at Mercedes North Houston for repair for the same issue. These are very common in this make and model and... Read more
ENGINE
Jun 22, 2022
Incident date: Jun 16, 2022
As I was driving down the freeway the whole vehicle caught on fire and we got out of the car and within 2-3 minutes while car was burned to ashes.
Fire
STRUCTURE:BODY
Jun 22, 2022
Incident date: Jun 16, 2022
As I was driving down the freeway the whole vehicle caught on fire and we got out of the car and within 2-3 minutes while car was burned to ashes.
Fire
UNKNOWN OR OTHER
Jun 22, 2022
Incident date: Jun 16, 2022
As I was driving down the freeway the whole vehicle caught on fire and we got out of the car and within 2-3 minutes while car was burned to ashes.
Fire
UNKNOWN OR OTHER
Dec 7, 2016
Incident date: Jul 1, 2016
MY CAR HAS AN ONGOING PROBLEM WITH THE HVAC SYSTEM. IT GENERATES A MOLD AND MILDEW SMELL WHILE USING THE AC AND HEAT. MERCEDES SAYS THEY NO OF THIS ISSUE BUT HAVE NO PERMANENT FIX. THE SMELL IS SO BAD THAT IT IS ALMOST UN-DRIVABLE. MERCEDES DEALERSHIPS HAVE BULLETINS THAT DENOTE THE ISSUE IS KNOWN, ... Read more
Technical Service Bulletins — 2015 MERCEDES-BENZ GL550
51 manufacturer communications from 41 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 7 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 6 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 350000 EQUIPMENT | 4 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 2 |
| 070000 FUEL SYSTEM, GASOLINE | 2 |
| 060000 ENGINE (PWS) | 2 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 2 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
CL-ELWExhaustVal
Mar 30, 2023
060000 ENGINE AND ENGINE COOLING
Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ch
ELW-ExhaustValve
Mar 10, 2023
060000 ENGINE AND ENGINE COOLING
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the exhaust valve system in ce
LI68.05-P-060306
Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
LI68.05-P-060307
Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
LI09.00-P-074093
Dec 8, 2021
060000 ENGINE AND ENGINE COOLING
"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "
LI8860P073470
Aug 11, 2021
071000 FUEL SYSTEM, GASOLINE:STORAGE
Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
LI8860P073470
Aug 11, 2021
070000 FUEL SYSTEM, GASOLINE
Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
NCU-2020070018
Nov 12, 2020
350000 EQUIPMENT
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
NCU-2020070018
Nov 12, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
NCU-2020110011
Nov 11, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI82.20-P-070189
Jan 14, 2020
162300 STRUCTURE:BODY:DOOR
Retrofitted front door exit lamps with logo projection flicker
LI82.20-P-070189
Jan 14, 2020
330000 INTERIOR LIGHTING
Retrofitted front door exit lamps with logo projection flicker
LI54 65-P-066765
Oct 25, 2017
280000 BACK OVER PREVENTION
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI54 65-P-066765
Oct 25, 2017
264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI54 65-P-066765
Oct 25, 2017
275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI01 20-P-063065
Aug 8, 2017
060000 ENGINE AND ENGINE COOLING
Minor oil filler neck leak
LI0702P0547173
Nov 14, 2016
061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
LI8210P0652091
Nov 10, 2016
121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
High beams not functioning when first operated.
LI8285P0647651
Aug 25, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Traffic information service and posibly the voice control, nonfunctional after navigation software update.
LI8330P0646722
Aug 17, 2016
110000 ELECTRICAL SYSTEM
Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.
LI8330P0646721
Aug 11, 2016
110000 ELECTRICAL SYSTEM
Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.
LI82.10-P-064172
May 31, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamp lights up sporadically
LI27-00-P-060097
Jul 7, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
XENTRY (DAIMLER): AFTER KEY CYCLE, VEHICLE IN LIMP HOME MODE, RETURNS TO NORMAL OPERATION DUE TO BEING STUCK ON CLUTCH PACK OR THE SHIFT VALVE FAULT. MODEL ALL. NO YEARS LISTED. *PE
LI07-04-P061777
Jul 6, 2015
060000 ENGINE (PWS)
XENTRY (MERCEDES): STORED IN ENGINE CONTROL UNIT (ECU) IS FAULT TO EXHAUST BACK PRESSURE SENSOR CAUSING ENGINE TO BE IN LIMP HOME MODE AND DIAGNOSIS WARNING LAMP ACTIVATED. MODEL 176, 246, 204, 212, 166, 207, 218, 221, 251. NO YEARS LIS
LI07-04-P061777
Jul 6, 2015
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
XENTRY (MERCEDES): STORED IN ENGINE CONTROL UNIT (ECU) IS FAULT TO EXHAUST BACK PRESSURE SENSOR CAUSING ENGINE TO BE IN LIMP HOME MODE AND DIAGNOSIS WARNING LAMP ACTIVATED. MODEL 176, 246, 204, 212, 166, 207, 218, 221, 251. NO YEARS LIS
LI82-85P060258
Jun 15, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
XENTRY (MERCEDES): DUE TO SOFTWARE OF AUDIO20 CONTROL UNIT AND VERSION OF GARMIN SD CARD, AUDIO SWITCHES OFF AFTER STARTING AND AUDIO NOT AVAILABLE, HAS VERTICAL LINES, DISPLAYS FLICKERS. MODEL 205. NO YEARS LISTED. *PE
LI54-18-P-057927
Jun 4, 2015
060000 ENGINE (PWS)
XENTRY (DAIMLER): STORED IN ENGINE CONTROL UNIT ARE FAULTS RELATING TO THROTTLE VALVE ACTUATOR AND/OR OXYGEN SENSOR DUE TO OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, CAUSING ENGINE DIAGNOSIS WARNING LAMP TO BE INACTIVE. MODEL ALL.
LI91.22-P-059988
Oct 14, 2014
221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
2nd seat row Power Easy Entry function impairment of backrest folding
2A
Aug 12, 2014
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI54.71-P-056477
Jun 10, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
XENTRY( MERCEDES): BLIND SPOT INOPERATIVE. 06/10/14*LJ THE CAUSE OF THE DEFECT COMES FROM MOISTURE & MALFUNCTIONS ON THE ENGINE COMPARTMENT. *LJ UPDATE 05/16/2015*LJ
3-
Apr 11, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI05.10-P-056435
Mar 21, 2014
060000 ENGINE AND ENGINE COOLING
Engine rattling noise after engine start for several seconds
LI01.30-P-058630
Mar 21, 2014
110000 ELECTRICAL SYSTEM
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI01.30-P-058630
Mar 21, 2014
070000 FUEL SYSTEM, GASOLINE
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI30.30-P-055823
Feb 11, 2014
270000 LANE DEPARTURE
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and/or acoustic warning message).
LI30.30-P-055823
Feb 11, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and/or acoustic warning message).
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
LI8295P054406
Aug 28, 2013
353000 EQUIPMENT:ELECTRICAL
"SOS mbrace service not activated".
LI8270P056963
Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI8285P053927
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
"Metadata loss- Please reimport all media data".
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI8870P056690
Jul 3, 2013
130000 VISIBILITY
Outside mirror fogged.
MERCEDES-BENZ GL550 — All Years Overview
Complete safety history for the MERCEDES-BENZ GL550 across all model years (2008–2017).
29
Total Recalls
90
Total Complaints
0
Investigations
4
Reported Crashes
3
Reported Fires
0
Reported Deaths