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2014 MERCEDES-BENZ GL550

3 recalls — 11 complaints

19V787000 Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
24,226 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
18V272000 Apr 27, 2018
SUSPENSION:FRONT
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Mati... Read more
Consequence
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall i... Read more
9,725 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
14V158000 Mar 31, 2014
CHILD SEAT:LATCH STRAP
Defect Description
Mercedes Benz USA, LLC (Mercedes) is recalling certain model year 2014 GL350 BlueTEC 4Matic, GL450 4Matic, GL550 4Matic, and GL63 AMG vehicles manufactured November 4, 2013, through November 15, 2013. In the affected vehicles, the foldable second row seat bottom may not fold down low enough to allo... Read more
Consequence
Without the use of the lower anchor points, a child restraint may be insufficiently or improperly anchored to the seat, increasing the risk of injury to the child in the event of a crash.
Remedy
Mercedes will notify owners, and dealers will inspect and, if necessary, replace the seat pan of the second row seat, free of charge. The recall began on May 2, 2014. Owners may contact Mercedes at 1-800-367-6372.
69 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

11 total complaints 1 injuries

Top Reported Components

ComponentComplaints
STEERING2
ENGINE2
SEAT BELTS1
SEATS1
UNKNOWN OR OTHER1
ENGINE AND ENGINE COOLING1
SUSPENSION1
ELECTRICAL SYSTEM1
WHEELS1
SUSPENSION Jul 11, 2025
Incident date: Jun 14, 2025
I recently purchased my Mercedes from Auto Boutique in Pearland, Texas (713) 352-0777. 1.The vehicle's air suspension system is constantly grinding, and moving/adjusting while being driven. It feels like the vehicles fame is off balance. 2. The back camera system does not work unless the radio is... Read more
ELECTRICAL SYSTEM Jul 11, 2025
Incident date: Jun 14, 2025
I recently purchased my Mercedes from Auto Boutique in Pearland, Texas (713) 352-0777. 1.The vehicle's air suspension system is constantly grinding, and moving/adjusting while being driven. It feels like the vehicles fame is off balance. 2. The back camera system does not work unless the radio is... Read more
WHEELS Jul 11, 2025
Incident date: Jun 14, 2025
I recently purchased my Mercedes from Auto Boutique in Pearland, Texas (713) 352-0777. 1.The vehicle's air suspension system is constantly grinding, and moving/adjusting while being driven. It feels like the vehicles fame is off balance. 2. The back camera system does not work unless the radio is... Read more
ENGINE AND ENGINE COOLING Aug 30, 2024
Incident date: Aug 7, 2024
The contact owns a 2014 Mercedes-Benz GL550. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with leaky exhaust valves. The dealer determined that the exhaust valves needed to be replaced. The vehicle was taken to an... Read more
ENGINE Aug 22, 2024
Incident date: Jul 17, 2024
Leaky exhaust valves
STEERING Feb 5, 2024
Incident date: Sep 19, 2022
The contact owns a 2014 Mercedes-Benz GL550. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the vehicle lost motive power. The check engine and malfunction PP0 warning lights illuminated. The contact was able to steer the vehicle to the shoulder of the roadw... Read more
ENGINE Aug 8, 2023
Incident date: May 24, 2023
Tapping noise developed in the engine, after dealership inspection using borescope, scored cylinder walls were found, resulting to engine replacement. Please see: Lena Jamil, et al. v. Mercedes-Benz USA, LLC (Case No: 2:22-cv-08130-FLA-AFM)
UNKNOWN OR OTHER Dec 12, 2018
Incident date: Sep 18, 2018
I HAD JUST ARRIVED HOME. THE CAR WAS OFF AND I WAS PARKED IN MY GARAGE. I OPENED THE DOOR BUT IT DIDN'T OPEN ALL THE WAY TO THE FIRST HINGE. MY HAND WAS IN THE DOOR AS IT SLOWLY STARTED TO CLOSE. THE DOOR CAUGHT SLIGHTLY AND THE SOFT CLOSE FEATURE ACTIVATED. MY THUMB WAS CAUGHT IN THE DOOR AND WAS C... Read more
1 injured
STEERING Jun 27, 2018
Incident date: Jun 27, 2018
DAIMLER AG, (DAG) THE MANUFACTURER OF MERCEDES-BENZ VEHICLES, HAS DETERMINED THAT ON CERTAIN GLE, GLS AND GLE COUP VEHICLES (166, 292 PLATFORM) WITH THE ACTIVE CURVE SYSTEM (ACS), THE OIL IN THE ACS'S OIL RESERVOIR COULD START FOAMING UNDER DYNAMIC DRIVING SITUATIONS IN COMBINATION WITH AN OIL LEVEL... Read more
SEATS May 25, 2017
Incident date: Apr 15, 2017
THE REAR HEADRESTS IN THE MODELS THAT HAVE THE EZ FOLD SYSTEM IN THE 2014 GL550 WILL NOT COME OUT, NOR DO THE HEADRESTS TILT BACK TO A COMFORTABLE POSITION FOR CHILDREN. IN THE MERCEDES FORUMS, THERE ARE DOZENS OF COMMENTS ON THIS AND I HAVE ATTACHED PHOTOS FROM ONE OF THESE THAT MIMICS WHAT MY CHI... Read more
SEAT BELTS Sep 27, 2014
Incident date: Sep 27, 2014
MERCEDES GL 550. FRONT SEAT BELT PRE-TENSIONERS ACTIVATED WITH NO IMMINENT CRASH. RANDOM OCCURRENCE IN BOTH FRONT SEATS AND RELEASED AFTER 2-3 SECONDS. *TR

MERCEDES-BENZ GL550 — All Years Overview

Complete safety history for the MERCEDES-BENZ GL550 across all model years (2010–2017).

38 Total Recalls
66 Total Complaints
0 Investigations
3 Reported Crashes
3 Reported Fires
0 Reported Deaths

MERCEDES-BENZ GL550 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2017 3 0 View
2016 5 1 View
2015 3 8 View
2014 (current) 3 11
2013 3 15 View
2012 7 12 View
2011 7 16 View
2010 7 3 View

Other MERCEDES-BENZ Models

Model Recalls Complaints
GLA 250 1,219 416 View
GLC 300 1,143 568 View
GLE 350 1,116 311 View
C 300 1,074 360 View
AMG GLS63 963 12 View
AMG C43 944 74 View
CLA 250 923 130 View
AMG GLC43 920 42 View