2023 MERCEDES-BENZ EQS450

17 recalls — 19 complaints — 104 TSBs

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.

Consequence

Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.

Remedy

Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.

6 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

8,281 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

8,281 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

8,281 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir... Read more

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

3,828 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Defect Description

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

3,828 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Defect Description

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

3,828 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Defect Description

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

3,828 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Defect Description

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

3,828 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Defect Description

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

3,828 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Defect Description

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

3,828 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Defect Description

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

3,828 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Defect Description

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

3,828 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Defect Description

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

3,828 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Defect Description

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

3,828 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Defect Description

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

3,828 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Defect Description

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

3,828 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

Complaint Statistics

19 total complaints 1 crashes 3 injuries

Top Reported Components

Component	Complaints
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	7
SERVICE BRAKES	5
STRUCTURE:BODY	2
ELECTRICAL SYSTEM	2
FORWARD COLLISION AVOIDANCE: WARNINGS	2
VEHICLE SPEED CONTROL	1

Incident date: Apr 7, 2024

The vehicle pre collision automatically stops the car completely five times with no car or any objects in the front. I took the car to Mercedes dealership to see if they can find the issues, but they can’t. On 04/07/2024 I had my wife record while I’m driving and we got video of the car just c... Read more

Incident date: Apr 7, 2024

Incident date: Feb 20, 2024

Please note that back in April 2023 my car was lawfully parked, and other SUV (Mercedes MB) was backing up and touch my front bumper. Because of that impact my front plastic grill got cracked and damaged front camera. The estimate to repair was almost $3000.00. I might assume it was a large impact, ... Read more

Crash

Incident date: Sep 19, 2023

On two separate occasions, while driving my 2023 Mercedes-Benz EQS 450 SUV, my vehicle abruptly came to a stop on the highway. The sudden and intense phantom braking caused me to experience whiplash on both occasions, even though there was no imminent collision threat. What was particularly concerni... Read more

Incident date: Aug 19, 2023

Vehicle would start and then shutdown. It would display the battery malfunction error. You would need to reset the vehicle with the key in order to activate/start the vehicle again. Dealer said they need to replace the MUC but Mercedes told the dealer to try a software update before. The vehicle is ... Read more

Incident date: Jun 1, 2023

On June 1 2023 at 6:24 pm, driving at around 40 mph, the car suddenly braked hard and lurched to the left. There were no cars or other obstructions in front of the car. This braking and lurching to the left lasted a few seconds, but almost came to a complete stop. After a few seconds it resumed norm... Read more

Incident date: Jun 1, 2023

Incident date: Mar 1, 2023

We were driving locally, and the car stopped abruptly for no reason. There was no one and nothing in front of it, no animal around, and no reason for the stop. Had there been someone behind us, we would have had a big problem. We called the salesperson at the dealership only to learn that he had mo... Read more

Incident date: Mar 1, 2023

Incident date: Feb 28, 2023

Experienced phantom braking on car. Date: 2/28/23. No car's in front. Sunny day. I have video dash cam proof but it is 70 mb. I can give it to you guys if needed for proof.

Incident date: Feb 28, 2023

Experienced phantom braking on car. Date: 2/28/23. No car's in front. Sunny day. I have video dash cam proof but it is 70 mb. I can give it to you guys if needed for proof.

Incident date: Oct 25, 2022

On two occasions I was driving on city streets, 35-45 miles per hour without any vehicles nearby and all of a sudden the vehicle applied a hard brake, as if the vehicle had sensed a pending collision or something, but nothing was around. I purchased the vehicle new in October of 2022. The first ti... Read more

Incident date: Oct 25, 2022

Incident date: Feb 7, 2023

The contact owns a 2023 Mercedes Benz EQS580. The contact stated while his wife was driving 40 MPH, the vehicle experienced phantom braking without another vehicle nearby. The contact stated no warning light was illuminated. The driver was able to continue driving to her destination. The vehicle was... Read more

Incident date: Jan 8, 2023

At approximately 10:30 p.m. on January 8, 2023 I, and three passengers (my wife, and another couple), were completing a one hour drive returning from an event in southern California. We traveled on the freeways as we headed home. The speeds on those freeways average between 65 and 75 miles per hour ... Read more

1 injured

Incident date: Jan 8, 2023

1 injured

Incident date: Jan 8, 2023

1 injured

Incident date: Dec 3, 2022

To be clear, there has been no incident with my vehicle due to the lack of a hood latch safety release. This report is being made to call attention to a possible safety issue. The Mercedes-Benz EQS SUV is fitted with two typical hood release latches, one on each side, operated by a single hood rel... Read more

Technical Service Bulletins — 2023 MERCEDES-BENZ EQS450

104 manufacturer communications from 61 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	39
160000 STRUCTURE	11
010000 STEERING	5
170000 LATCHES/LOCKS/LINKAGES	5
220000 SEATS	5
100000 POWER TRAIN	5
118000 ELECTRICAL SYSTEM:SOFTWARE	4
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT	3

010000 STEERING

The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this complaint The complaint may occur wh

110000 ELECTRICAL SYSTEM

The update of the RAMSES 1.1 module to the SW version E139.4 results in a fault in the vtime of the module and therefore to the following possible connection problems: Remote status: The time stamp of the last update that is displayed o

110000 ELECTRICAL SYSTEM

Complaint Vibrating noises from the area of the 2nd row seat backrest when driving Cause Tolerance between 2nd seat row seat backrest and load compartment trim Remedy Perform software update in the rear passenger compartment seat c

220000 SEATS

110000 ELECTRICAL SYSTEM

This is to notify you of the Service Campaign OTA software update of the AMG Chassis Controller (ACC) in 1,349 Model Year (MY) 22-24 EQE, EQS (295, 297 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Merced

110000 ELECTRICAL SYSTEM

This is to notify you of the Service Campaign OTA update for the MBUX control unit software in 14,559 Model Year (MY) 21-23 C-Class, S-Class, SL, EQS (206, 223, 232, 297 platform) vehicles. The vehicles will not be visible or flagged in VMI

110000 ELECTRICAL SYSTEM

The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

160000 STRUCTURE

Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded

162700 STRUCTURE:BODY:TRUNK LID

162800 STRUCTURE:BODY:HOOD

119700 ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL

110000 ELECTRICAL SYSTEM

This is to notify you of the Service Campaign Launch to update the software for various control units in 14,462 Model Year (??A?A?MY??A?A?) 2022-2023 EQS (297 platform) vehicles. Vehicles were visible and flagged in VMI as ??A?A?OPEN??A?A?

160000 STRUCTURE

This is to notify you of the Service Campaign Launch to check the front left and right wheel well reinforcement on 4,027 Model Year (MY) 2022-2023 EQS (297 platform) vehicles. The vehicles will be visible and flagged in VMI as OPEN on March

160000 STRUCTURE

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2022-2023 EQS (297 platform) vehicles, the front left and right wheel well reinforcement may be miss

980000 UNKNOWN OR OTHER

110000 ELECTRICAL SYSTEM

Change in the login procedure for the payment service in the integrated toll system. The change will become active on 3/1/2024. Updated login procedure to simplify activation of services To activate the toll system control unit, a se

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicl

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 S-Class, EQS (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest series

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in vehi

115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

346000 COMMUNICATION:MANUFACTURER TELEMATICS

010000 STEERING

Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of t

010000 STEERING

The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises.mp4 T

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 C-Class, EQE, EQS, GLC, S-Class, and SL (206, 294, 295, 296, 297, 254, 223, and 232 platform) vehicles, there is a

020000 SUSPENSION

On behalf of Mercedes-Benz USA, LLC (MBUSA), thank you for being a part of the Mercedes-Benz family. We hope that youa??re enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. In our cont

110000 ELECTRICAL SYSTEM

No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Mute line between communication module N112/2 and sound control unit N40/3. Chec

020000 SUSPENSION

110000 ELECTRICAL SYSTEM

010000 STEERING

Control unit N68 - electric power steering Fault P063544 - The electric power steering has a malfunction. There is a fault in the data memory. with fault freeze frame data "Mon_ID 320" in the "stored" status stored in the fault memory of

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software does not corr

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software doe

110000 ELECTRICAL SYSTEM

Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class, EQS, S-Class, SL, EQE, GLC (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software w

118000 ELECTRICAL SYSTEM:SOFTWARE

220000 SEATS

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has decided that on certain MY 2022-2023 EQS (297 platform) vehicles, two pillows will be added to the rear seats for the customer as a customer appreciation initiative. M

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 EQS (297 platform) vehicles, the software for various control units does not meet current specifications. An extensive op

118000 ELECTRICAL SYSTEM:SOFTWARE

060000 ENGINE AND ENGINE COOLING

Noises of 26th engine order from the transmission gearing Perform software update for control unit "N127 - drivetrain (PTCU)". If the noises continue even after a successful software update, please do not exchange any parts. The cause

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

12V message in IC when starting the vehicle. SW updates need to be performed. Follow the guided test for FC U116000 in N73/3*1 EIS CU. Perform the SW checks and updates. Fully charge both 12V and 48V batteries. After, perform a few

110000 ELECTRICAL SYSTEM

Complaint On vehicles with a low mileage, it may be the case that the displays in the rear passenger compartment do not start up. The Samsung tablet also remains stuck on the disclaimer. The Rear Seat Entertainment Package is nonfunction

120000 EXTERIOR LIGHTING

Warning comes on in the IC for parking light/daytime running light out intermittently. SW in E1 n9 and E1 n9 needs updated Update the SW in E1 n9 and E2n9.

110000 ELECTRICAL SYSTEM

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX multimedia system (Head unit) Currently there is no rem

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

110000 ELECTRICAL SYSTEM

With the adaptations from modification year 802 to modification year 803, the illumination of the multimedia connection units has also been converted from white to blue. The conversion in the production process could result in a different

160000 STRUCTURE

When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. In the event of

162500 STRUCTURE:BODY:TAILGATE

170000 LATCHES/LOCKS/LINKAGES

220000 SEATS

Noise at front seats between seat-back lining and function carrier. Noise is caused by friction of the two component parts. Remove the seat-back lining (back panel) of the front seat concerned using a special tool. Via adhesive bondi

162300 STRUCTURE:BODY:DOOR

Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.

170000 LATCHES/LOCKS/LINKAGES

Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.

162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.

110000 ELECTRICAL SYSTEM

Update driver display, front passenger display, and central display control unit software

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. It is not possible to save the relearning process for force progression after each actuatio

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2024 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, or multiple times) during closing process, without entrapment event. Sensitive parameterization of the automatic reversing function of the panoramic roof in

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023 EQS (296 platform) vehicles, limited or no customer-ready operating instructions and supplemental content were provided with t

980000 UNKNOWN OR OTHER

030000 SERVICE BRAKES, HYDRAULIC

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 C-Class, EQS and S-Class (206, 297 and 223 platform) vehicles, the driving assistance system control unit software does n

110000 ELECTRICAL SYSTEM

260000 FORWARD COLLISION AVOIDANCE

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2021-2023 EQE, EQS, EQS SUV, and S-Class (223, 295, 296, and 297 platform) vehicles, the software of the sound system does not correspond wi

160000 STRUCTURE

Complaint Technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all EVA2 vehicles. Cause Production change. Hood latch system no longer

162800 STRUCTURE:BODY:HOOD

176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH

140000 AIR BAGS

Complaint Electrical fault on rear airbag/window airbag. SRS indicator light on in instrument cluster. Cause Contact problems that may create a short circuit between the pins or to the vehicle ground Remedy Connect and disconnect the a

120000 EXTERIOR LIGHTING

Check gap dimension of fender to left and right tail lamp, rework if necessary

160000 STRUCTURE

Check gap dimension of fender to left and right tail lamp, rework if necessary

110000 ELECTRICAL SYSTEM

Complaint Brief connectivity interruptions when using Apple CarPlay over Wi-Fi, for example when driving underneath toll bridges. Cause There may be interruptions to WiFi as a result of external interference. This is particularly observ

220000 SEATS

Complaint Play/noise at seat height adjuster or in seat guide rail on front seats Cause Tolerances and variations in the manufacturing process Remedy Review the barcode adhesive label on cross brace pipe of seat height adjuster. (see a

170000 LATCHES/LOCKS/LINKAGES

Complaint Technicians have reported the interior hood release lever missing from vehicle Cause Production change. Hood latch system no longer includes the interior release lever. Remedy No remedy required. Replacement release lever sho

110000 ELECTRICAL SYSTEM

Complaint Wireless charging start/charging behavior of iPhone 14 is not optimal Cause Change in iPhone software (iOS) Remedy There will be optimized software for iPhone 14 iOS (target date 05/2023). This LI will be updated when the so

162300 STRUCTURE:BODY:DOOR

Complaint The surface-flush door handle sometimes does not retract when the vehicle is locked. It is only after repeated locking operation that the problematic door handle retracts. Cause Motor fault detection (FC B185E96 or B185D96) is

170000 LATCHES/LOCKS/LINKAGES

100000 POWER TRAIN

Replace screws on electric drivetrain (eATS) of rear axle

100000 POWER TRAIN

Replace screws on electric drivetrain (eATS) of rear axle

160000 STRUCTURE

Complaint Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, or multiple times) during closing process, without entrapment event. Cause Close tolerance window for the parameters of the automatic reversing fu

110000 ELECTRICAL SYSTEM

Complaint Traffic Light View is intermittently inoperable after updating the MBUX Multimedia System (A26/17) to E316.5. Cause Previously available MBUX software release. Remedy A new software remedy is currently available. Please updat

100000 POWER TRAIN

Complaint Noises when reversing slowly < 4 mph (squeaking) Cause There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a r

110000 ELECTRICAL SYSTEM

Complaint The "Ambient Light Warning Assistance Inoperative" warning message is displayed in the instrument cluster and the light-emitting diode strips are not working. This message is set by the active ambient lighting control unit (N16

110000 ELECTRICAL SYSTEM

Complaint The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this complaint Cause The comp

110000 ELECTRICAL SYSTEM

Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle ke

170000 LATCHES/LOCKS/LINKAGES

110000 ELECTRICAL SYSTEM

Complaint Message in IC: "Active Brake Assist function restricted". "Active Emergency Stop Assist inoperative" "Active Lane Keeping Assist inoperative" "Active Blind Spot Assist inoperative" Note: The problem can occur after a softwa

160000 STRUCTURE

Complaint Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. Cause Cause: It is not possible to save the relearning process for force progres

100000 POWER TRAIN

Update powertrain and instrument cluster control unit software

110000 ELECTRICAL SYSTEM

Update powertrain and instrument cluster control unit software

110000 ELECTRICAL SYSTEM

Complaint Customer states that the Hyperscreen Passenger Display (A40/26) may show dark, pixelated images when the display is starting up or shutting off (see attached picture). The complaint is not present when the display is in use and

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Showing 100 of 104 bulletins.

MERCEDES-BENZ EQS450 — All Years Overview

Complete safety history for the MERCEDES-BENZ EQS450 across all model years (2023–2023).

17 Total Recalls

19 Total Complaints

0 Investigations

1 Reported Crashes

0 Reported Fires

0 Reported Deaths

Other MERCEDES-BENZ Models

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GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
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AMG GLC43	920	42	View