2024 MERCEDES-BENZ EQE 350+

22 recalls — 13 complaints — 45 TSBs

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing.... Read more

Consequence

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

94 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Defect Description

Consequence

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy

94 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Defect Description

Consequence

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy

94 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Defect Description

Consequence

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy

94 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Defect Description

Consequence

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy

94 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Defect Description

Consequence

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy

94 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Defect Description

Consequence

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy

94 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Defect Description

Consequence

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy

94 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 202... Read more

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Consequence

A sudden loss of drive power increases the risk of a crash.

Remedy

14,912 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

Complaint Statistics

13 total complaints 4 crashes 3 injuries

Top Reported Components

Component	Complaints
SERVICE BRAKES	4
UNKNOWN OR OTHER	2
ELECTRICAL SYSTEM	2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2
TIRES	1
EXTERIOR LIGHTING	1
LANE DEPARTURE: BLIND SPOT DETECTION	1

Incident date: Feb 24, 2026

The vehicle stopped twice while being driven, with no apparent cause.

Incident date: Feb 24, 2026

The vehicle stopped twice while being driven, with no apparent cause.

Incident date: Feb 24, 2026

The vehicle stopped twice while being driven, with no apparent cause.

Incident date: Oct 23, 2025

The vehicle experienced repeated electrical wiring harness damage in the lighting, tire and connector areas due to exposed and insufficiently protected wiring near socket terminations. On two separate service visits, authorized dealership technicians confirmed that rodents chewed through multiple ex... Read more

Incident date: Oct 23, 2025

Incident date: Sep 20, 2025

The car made a sudden and very hard brake in the middle of the street at around 40 - 50 miles per hour, on a empty road.

Incident date: Sep 20, 2025

The car made a sudden and very hard brake in the middle of the street at around 40 - 50 miles per hour, on a empty road.

Incident date: Jul 19, 2025

Twice, the car has autonomously braked when there was no threat to the car. The first time we were subsequently rear ended, though fortunately at low speed. There was cosmetic damage to the bumpers of both cars and the occupants were shaken up, but not injured. The second time the were driving at ... Read more

Crash

Incident date: Jul 24, 2025

I was driving from Fresno to Lake Tahoe stopped in Manteca to charge my car at the Tesla SC as I was reversing into the charge spot the car suddenly stopped a message appeared “speed severely restricted “ I tapped the gas pedal and no response within a millisecond the car accelerated in reverse... Read more

Crash 1 injured

Incident date: Jul 24, 2025

Crash 1 injured

Incident date: Jul 24, 2025

Crash 1 injured

Incident date: Mar 23, 2025

On [XXX] around [XXX] while driving my 2024 Mercedes-Benz EQE350 [XXX] near Santa Clarita, CA, I experienced a flat tire due to a 4 mm puncture in the center tread of the rear driver's side tire. I immediately contacted Mercedes Me customer support , and the representative advised me that my vehicle... Read more

Technical Service Bulletins — 2024 MERCEDES-BENZ EQE 350+

45 manufacturer communications from 27 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	18
010000 STEERING	4
160000 STRUCTURE	3
060000 ENGINE AND ENGINE COOLING	2
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT	2
170000 LATCHES/LOCKS/LINKAGES	2
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	1
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE	1

110000 ELECTRICAL SYSTEM

The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this complaint The complaint may occur wh

010000 STEERING

020000 SUSPENSION

Complaint Wheel trim element grazes against fixed caliper Cause Tolerance between wheel trim element and fixed caliper Remedy Rework wheel trim element as described in the instructions with a suitable tool 2-3 mm.

110000 ELECTRICAL SYSTEM

The update of the RAMSES 1.1 module to the SW version E139.4 results in a fault in the vtime of the module and therefore to the following possible connection problems: Remote status: The time stamp of the last update that is displayed o

110000 ELECTRICAL SYSTEM

This is to notify you of the Service Campaign OTA software update of the AMG Chassis Controller (ACC) in 1,349 Model Year (MY) 22-24 EQE, EQS (295, 297 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Merced

110000 ELECTRICAL SYSTEM

This is to notify you of the Service Campaign OTA update for the powertrain control unit in 2,425 Model Year (MY) MY23-24 EQE (294 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Mercedes-Benz AG, the manuf

160000 STRUCTURE

This is to notify you of the Service Campaign Launch to install preservation wax on the inside of the integral carrier on 3,638 Model Year (MY) 2023-2024 EQE Sedan (295 platform) vehicles. The vehicles will be visible and flagged in VMI as

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

162800 STRUCTURE:BODY:HOOD

Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded

162700 STRUCTURE:BODY:TRUNK LID

160000 STRUCTURE

119700 ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicl

110000 ELECTRICAL SYSTEM

Change in the login procedure for the payment service in the integrated toll system. The change will become active on 3/1/2024. Updated login procedure to simplify activation of services To activate the toll system control unit, a se

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in vehi

115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

110000 ELECTRICAL SYSTEM

During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 C-Class, EQE, EQS, GLC, S-Class, and SL (206, 294, 295, 296, 297, 254, 223, and 232 platform) vehicles, there is a

010000 STEERING

The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises.mp4 T

010000 STEERING

Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of t

110000 ELECTRICAL SYSTEM

No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Mute line between communication module N112/2 and sound control unit N40/3. Chec

110000 ELECTRICAL SYSTEM

Plug and Charge does not work for vehicles from model series X294. Vehicles with a manufacturing date SOP up to October 16, 2023 are affected. AMG vehicles are not affected Plug and Charge certificates are no longer installed on the ve

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

010000 STEERING

Control unit N68 - electric power steering Fault P063544 - The electric power steering has a malfunction. There is a fault in the data memory. with fault freeze frame data "Mon_ID 320" in the "stored" status stored in the fault memory of

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software does not corr

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software doe

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 EQE SUV (294 platform) vehicles, the software for the powertrain control unit (PTCU) may not meet current productio

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Noises of 26th engine order from the transmission gearing Perform software update for control unit "N127 - drivetrain (PTCU)". If the noises continue even after a successful software update, please do not exchange any parts. The cause

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

12V message in IC when starting the vehicle. SW updates need to be performed. Follow the guided test for FC U116000 in N73/3*1 EIS CU. Perform the SW checks and updates. Fully charge both 12V and 48V batteries. After, perform a few

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX multimedia system (Head unit) Currently there is no rem

110000 ELECTRICAL SYSTEM

170000 LATCHES/LOCKS/LINKAGES

When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. In the event of

162500 STRUCTURE:BODY:TAILGATE

160000 STRUCTURE

162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.

170000 LATCHES/LOCKS/LINKAGES

Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.

162300 STRUCTURE:BODY:DOOR

Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.

MERCEDES-BENZ EQE 350+ — All Years Overview

Complete safety history for the MERCEDES-BENZ EQE 350+ across all model years (2023–2025).

34 Total Recalls

19 Total Complaints

0 Investigations

7 Reported Crashes

0 Reported Fires

0 Reported Deaths

MERCEDES-BENZ EQE 350+ — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	3	0	View
2024 (current)	22	13
2023	9	6	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View