2024 MERCEDES-BENZ EQE 350+
2 recalls, 16 complaints - 45 TSBs
25V366000 Jun 5, 2025
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing.... Read more
Consequence
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
24V372000 May 28, 2024
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 202... Read more
Consequence
A sudden loss of drive power increases the risk of a crash.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Complaint Statistics
16 total complaints
3 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| UNKNOWN OR OTHER | 2 |
| ENGINE | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| ELECTRICAL SYSTEM | 2 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| SERVICE BRAKES | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Jul 6, 2026
Incident date: Jul 6, 2026
The contact owns a 2024 Mercedes-Benz EQE 350+. The contact stated that while her husband was driving at 75 MPH, the panoramic sunroof suddenly shattered without warning, producing a loud booming sound. The contact's husband pulled over and inspected the vehicle before driving back to the residence.... Read more
SERVICE BRAKES
Jun 3, 2026
Incident date: Jun 3, 2026
Component/system that malfunctioned: The braking and acceleration system, including the collision assistance (driver-assistance/automatic braking) feature. The vehicle is available for inspection upon request. How safety was put at risk: The car lags when braking and at times accelerates unexpectedl... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jun 3, 2026
Incident date: Jun 3, 2026
Component/system that malfunctioned: The braking and acceleration system, including the collision assistance (driver-assistance/automatic braking) feature. The vehicle is available for inspection upon request. How safety was put at risk: The car lags when braking and at times accelerates unexpectedl... Read more
POWER TRAIN
Feb 25, 2026
Incident date: Feb 24, 2026
Vehicle shutdown while driving causing total power loss and hitting a parked vehicle. No alerts or notifications were present at the time.
Crash
UNKNOWN OR OTHER
Feb 25, 2026
Incident date: Feb 24, 2026
Vehicle shutdown while driving causing total power loss and hitting a parked vehicle. No alerts or notifications were present at the time.
Crash
ELECTRICAL SYSTEM
Feb 25, 2026
Incident date: Feb 24, 2026
Vehicle shutdown while driving causing total power loss and hitting a parked vehicle. No alerts or notifications were present at the time.
Crash
ELECTRICAL SYSTEM
Feb 15, 2026
Incident date: Oct 23, 2025
I just bought this truck off a used car lot certified dealer and I noticed the engine light on then the truck would hesitate to start and I know the battery is dying so I looked it up and I got a recall on 2021 Chevy Silverado just like mine just wondering why mine is not under recall or why won’t... Read more
ENGINE
Feb 15, 2026
Incident date: Oct 23, 2025
I just bought this truck off a used car lot certified dealer and I noticed the engine light on then the truck would hesitate to start and I know the battery is dying so I looked it up and I got a recall on 2021 Chevy Silverado just like mine just wondering why mine is not under recall or why won’t... Read more
FUEL/PROPULSION SYSTEM
Feb 15, 2026
Incident date: Oct 23, 2025
I just bought this truck off a used car lot certified dealer and I noticed the engine light on then the truck would hesitate to start and I know the battery is dying so I looked it up and I got a recall on 2021 Chevy Silverado just like mine just wondering why mine is not under recall or why won’t... Read more
ENGINE
Sep 23, 2025
Incident date: Sep 20, 2025
[XXX] [XXX] Phone: [XXX] Email: [XXX] [Date] National Highway Traffic Safety Administration Office of Defects Investigation (ODI) 1200 New Jersey Avenue, SE Washington, D.C. 20590 Subject: Safety Complaint Regarding 2020 GMC Yukon XL Denali – Repeated Engine Failures (VIN: [XXX] ) To Whom I... Read more
FUEL/PROPULSION SYSTEM
Sep 23, 2025
Incident date: Sep 20, 2025
[XXX] [XXX] Phone: [XXX] Email: [XXX] [Date] National Highway Traffic Safety Administration Office of Defects Investigation (ODI) 1200 New Jersey Avenue, SE Washington, D.C. 20590 Subject: Safety Complaint Regarding 2020 GMC Yukon XL Denali – Repeated Engine Failures (VIN: [XXX] ) To Whom I... Read more
UNKNOWN OR OTHER
Aug 30, 2025
Incident date: Jul 19, 2025
Subject: Complaint – Tesla North Hollywood Service Visit on Aug 30 Date: August 30, 2025 Time: Around 12:25 PM Location: Tesla North Hollywood Service Center Advisor: Anthony I visited the Tesla service center to report issues with my car: Possible seat belt problem in the back seat (my two kid... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Jul 29, 2025
Incident date: Jul 24, 2025
Vehicle had a "service ESC" and "service brake assist". Dealership said the master cylinder is bad and it is not safe to drive. Now its sitting at the dealership with NO eta on parts and no loaner cars.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jul 29, 2025
Incident date: Jul 24, 2025
Vehicle had a "service ESC" and "service brake assist". Dealership said the master cylinder is bad and it is not safe to drive. Now its sitting at the dealership with NO eta on parts and no loaner cars.
FORWARD COLLISION AVOIDANCE: WARNINGS
Jul 29, 2025
Incident date: Jul 24, 2025
My car has intermittently triggered false collision warnings—approximately 8 to 10 times over ~8,500 miles. Each time, while driving between 20–40 mph with no visible obstacles, the system issued an orange collision alert, sounded an alarm, and abruptly applied the brakes. This sudden braking po... Read more
POWER TRAIN
Mar 24, 2025
Incident date: Mar 23, 2025
2023 July: Driving on I75 S while it was raining, approximately 60 mph and Transmission suddenly dropped to 3rd gear, vehicle went sideways but I was able to control it, and a wrench figure came on the dashboard. Pulled off exit, turned off and restarted, seemed fine but it did it again several ti... Read more
Technical Service Bulletins, 2024 MERCEDES-BENZ EQE 350+
45 manufacturer communications from 27 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 18 |
| 010000 STEERING | 4 |
| 160000 STRUCTURE | 3 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 2 |
| 170000 LATCHES/LOCKS/LINKAGES | 2 |
| 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE | 1 |
LI82.90-P-075727
Apr 29, 2024
110000 ELECTRICAL SYSTEM
The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this complaint The complaint may occur wh
LI82.90-P-075727
Apr 29, 2024
010000 STEERING
The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this complaint The complaint may occur wh
LI40.10-P-077747
Apr 19, 2024
020000 SUSPENSION
Complaint Wheel trim element grazes against fixed caliper Cause Tolerance between wheel trim element and fixed caliper Remedy Rework wheel trim element as described in the instructions with a suitable tool 2-3 mm.
LI82.85-P-077312
Apr 18, 2024
110000 ELECTRICAL SYSTEM
The update of the RAMSES 1.1 module to the SW version E139.4 results in a fault in the vtime of the module and therefore to the following possible connection problems: Remote status: The time stamp of the last update that is displayed o
OTA - 20240405
Apr 5, 2024
110000 ELECTRICAL SYSTEM
This is to notify you of the Service Campaign OTA software update of the AMG Chassis Controller (ACC) in 1,349 Model Year (MY) 22-24 EQE, EQS (295, 297 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Merced
OTA - 24240301
Mar 22, 2024
110000 ELECTRICAL SYSTEM
This is to notify you of the Service Campaign OTA update for the powertrain control unit in 2,425 Model Year (MY) MY23-24 EQE (294 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Mercedes-Benz AG, the manuf
NCU - 2024020011
Mar 15, 2024
160000 STRUCTURE
This is to notify you of the Service Campaign Launch to install preservation wax on the inside of the integral carrier on 3,638 Model Year (MY) 2023-2024 EQE Sedan (295 platform) vehicles. The vehicles will be visible and flagged in VMI as
LI00.20-P-077615
Mar 15, 2024
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "
LI00.20-P-077615
Mar 15, 2024
110000 ELECTRICAL SYSTEM
The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "
NCU - 2024020011
Mar 15, 2024
060000 ENGINE AND ENGINE COOLING
This is to notify you of the Service Campaign Launch to install preservation wax on the inside of the integral carrier on 3,638 Model Year (MY) 2023-2024 EQE Sedan (295 platform) vehicles. The vehicles will be visible and flagged in VMI as
LI72.20-P-075746
Mar 11, 2024
162800 STRUCTURE:BODY:HOOD
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded
LI72.20-P-075746
Mar 11, 2024
162700 STRUCTURE:BODY:TRUNK LID
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded
LI72.20-P-075746
Mar 11, 2024
160000 STRUCTURE
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded
LI72.20-P-075746
Mar 11, 2024
119700 ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded
OTA-24240203
Feb 29, 2024
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicl
LI82.88-P-077552
Feb 29, 2024
110000 ELECTRICAL SYSTEM
Change in the login procedure for the payment service in the integrated toll system. The change will become active on 3/1/2024. Updated login procedure to simplify activation of services To activate the toll system control unit, a se
LI82.85-P-077312
Feb 2, 2024
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in vehi
LI82.85-P-077312
Feb 2, 2024
115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in vehi
LI82.85-P-077312
Feb 2, 2024
110000 ELECTRICAL SYSTEM
Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in vehi
LI82.70-P-077433
Jan 31, 2024
110000 ELECTRICAL SYSTEM
During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed
NCU-OTA MBUX SW
Jan 24, 2024
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 C-Class, EQE, EQS, GLC, S-Class, and SL (206, 294, 295, 296, 297, 254, 223, and 232 platform) vehicles, there is a
LI46.10-P-077313
Jan 24, 2024
010000 STEERING
The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises.mp4 T
LI46.10-P-077314
Jan 24, 2024
010000 STEERING
Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of t
LI82.62-P-077311
Jan 2, 2024
110000 ELECTRICAL SYSTEM
No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Mute line between communication module N112/2 and sound control unit N40/3. Chec
LI54.00-P-077285
Dec 21, 2023
110000 ELECTRICAL SYSTEM
Plug and Charge does not work for vehicles from model series X294. Vehicles with a manufacturing date SOP up to October 16, 2023 are affected. AMG vehicles are not affected Plug and Charge certificates are no longer installed on the ve
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI46.35-P-077076
Dec 4, 2023
010000 STEERING
Control unit N68 - electric power steering Fault P063544 - The electric power steering has a malfunction. There is a fault in the data memory. with fault freeze frame data "Mon_ID 320" in the "stored" status stored in the fault memory of
OTA-InductNonMMC
Dec 1, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software does not corr
OTA-InductiveSW
Dec 1, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software doe
NCU - 2023100007
Oct 26, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 EQE SUV (294 platform) vehicles, the software for the powertrain control unit (PTCU) may not meet current productio
NCU - 2023100007
Oct 26, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 EQE SUV (294 platform) vehicles, the software for the powertrain control unit (PTCU) may not meet current productio
LI82.95-P-076991
Oct 23, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM
LI82.95-P-076991
Oct 23, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM
LI82.95-P-076991
Oct 23, 2023
110000 ELECTRICAL SYSTEM
Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM
LI08.10-P-076885
Sep 11, 2023
100000 POWER TRAIN
Noises of 26th engine order from the transmission gearing Perform software update for control unit "N127 - drivetrain (PTCU)". If the noises continue even after a successful software update, please do not exchange any parts. The cause
LI08.10-P-076885
Sep 11, 2023
060000 ENGINE AND ENGINE COOLING
Noises of 26th engine order from the transmission gearing Perform software update for control unit "N127 - drivetrain (PTCU)". If the noises continue even after a successful software update, please do not exchange any parts. The cause
Ll54.10-P-076896
Sep 8, 2023
110000 ELECTRICAL SYSTEM
12V message in IC when starting the vehicle. SW updates need to be performed. Follow the guided test for FC U116000 in N73/3*1 EIS CU. Perform the SW checks and updates. Fully charge both 12V and 48V batteries. After, perform a few
LI82.70-P-076832
Aug 21, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX multimedia system (Head unit) Currently there is no rem
LI82.70-P-076832
Aug 21, 2023
110000 ELECTRICAL SYSTEM
Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX multimedia system (Head unit) Currently there is no rem
LI72.20-P-075232
Aug 18, 2023
170000 LATCHES/LOCKS/LINKAGES
When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. In the event of
LI72.20-P-075232
Aug 18, 2023
162500 STRUCTURE:BODY:TAILGATE
When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. In the event of
LI72.20-P-075232
Aug 18, 2023
160000 STRUCTURE
When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. In the event of
LI72.10-P-076701
Aug 9, 2023
162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.
LI72.10-P-076701
Aug 9, 2023
170000 LATCHES/LOCKS/LINKAGES
Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.
LI72.10-P-076701
Aug 9, 2023
162300 STRUCTURE:BODY:DOOR
Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.
MERCEDES-BENZ EQE 350+ - All Years Overview
Complete safety history for the MERCEDES-BENZ EQE 350+ across all model years (2023, 2025).
5
Total Recalls
30
Total Complaints
0
Investigations
4
Reported Crashes
0
Reported Fires
0
Reported Deaths