2023 MERCEDES-BENZ EQE 350+

2 recalls, 11 complaints - 62 TSBs

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing.... Read more

Consequence

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

94 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

WHEELS:RIM

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 4MATIC and EQE 350+ vehicles. The rim inserts may detach from the wheels while driving.

Consequence

Wheel rim insert detachment can create a hazard for other road users, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the rim inserts as necessary, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030016.

4 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

Complaint Statistics

11 total complaints 1 crashes

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	2
SEATS	1
POWER TRAIN	1
VISIBILITY:SUN/MOON ROOF ASSEMBLY	1
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER	1
FUEL/PROPULSION SYSTEM	1
STEERING	1
UNKNOWN OR OTHER	1
AIR BAGS	1
ELECTRICAL SYSTEM:HORN	1

Incident date: Jun 18, 2026

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 60 MPH, the airbag warning light illuminated, and the horn failed to engage as intended. Additionally, the vehicle failed to respond when the accelerator pedal was depressed. The vehicle was taken to the dealer where it... Read more

Incident date: Jun 15, 2026

I have videos of these two incidents and others that I could not upload. While driving on the PA Turnpike at 4:25PM on 5/22/26 75 mph my accelerator pedal stopped responding, my front collision warning light, engine, EPB, and numerous other lights came on across my dashboard despite there being no c... Read more

Incident date: Jun 15, 2026

I am submitting this complaint to report a serious safety hazard involving my 2011 Toyota Camry. The vehicle's dashboard has deteriorated and is melting, creating a sticky surface that reflects sunlight onto the windshield and significantly impairs visibility while driving. The dashboard continuousl... Read more

Incident date: Jun 15, 2026

We were part of a 4 car collision on the freeway. A Ford Expedition that was slammed into then slammed into our RAV. The airbags never deployed and an error code came up saying fail for airbags.

Crash

Incident date: Oct 3, 2025

Steering sticks in a spot and requires extra push to make it turn which can cause a jerky motion.

Incident date: Jan 19, 2026

The contact owns a 2025 Toyota Rav4 Hybrid. The contact stated that while her mother was driving approximately 25-30 MPH, there was an abnormal popping sound coming from the vehicle. The driver pulled over and noticed that the sunroof glass had exploded. The driver noticed that the explosion of the ... Read more

Incident date: Jan 19, 2026

The contact owns a 2019 Buick Encore. While driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a private mechanic, who diagnosed the vehicle with a blown turbo charger caused by low oil pressure. The contact stated that the turbo charger was previou... Read more

Incident date: Jan 19, 2026

I received a recall letter in August 2025 stating there is is possible for fuel injector to crack which may result in fuel accumulating on the top of the engine. The liquid fuel and/or fuel vapor that accumulates near a hot surface, such as a hot engine or exhaust may ignite resulting in an under-h... Read more

Incident date: Jul 1, 2024

I’ve been noticing a delay in shit out of 1st, 3rd, 6th, and 9th gear. Sometimes it slams but most of the time not. Anyways, this morning on my way to work I passed a slow driver on 2 lane road. After I merged back into the lane, I resumed cruise control and basically lost all power to the wheels.... Read more

Incident date: Sep 8, 2024

Sometimes when I'm driving down the road the seat reclines all the way back when I spoke to Nissan executive headquarters Maria there said they spoke with Grubbs Nissan and said yes this could happen the seat reclines all the way back and it obstructs The View while I'm driving down the road I need ... Read more

Incident date: Sep 8, 2024

My battery keeps corroding, even with cleaning and replacing the battery. Leaving me stranded when the vehicle does not want to start. You can’t let it run idle either the lights on the dash will all go crazy and you have to restart the car at which point it won’t start. This has been ongoing mo... Read more

Technical Service Bulletins, 2023 MERCEDES-BENZ EQE 350+

62 manufacturer communications from 38 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	24
160000 STRUCTURE	6
010000 STEERING	5
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT	3
162800 STRUCTURE:BODY:HOOD	2
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY	2
170000 LATCHES/LOCKS/LINKAGES	2
060000 ENGINE AND ENGINE COOLING	2

110000 ELECTRICAL SYSTEM

The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this complaint The complaint may occur wh

010000 STEERING

020000 SUSPENSION

Complaint Wheel trim element grazes against fixed caliper Cause Tolerance between wheel trim element and fixed caliper Remedy Rework wheel trim element as described in the instructions with a suitable tool 2-3 mm.

110000 ELECTRICAL SYSTEM

The update of the RAMSES 1.1 module to the SW version E139.4 results in a fault in the vtime of the module and therefore to the following possible connection problems: Remote status: The time stamp of the last update that is displayed o

110000 ELECTRICAL SYSTEM

This is to notify you of the Service Campaign OTA software update of the AMG Chassis Controller (ACC) in 1,349 Model Year (MY) 22-24 EQE, EQS (295, 297 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Merced

110000 ELECTRICAL SYSTEM

This is to notify you of the Service Campaign OTA update for the powertrain control unit in 2,425 Model Year (MY) MY23-24 EQE (294 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Mercedes-Benz AG, the manuf

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "

060000 ENGINE AND ENGINE COOLING

This is to notify you of the Service Campaign Launch to install preservation wax on the inside of the integral carrier on 3,638 Model Year (MY) 2023-2024 EQE Sedan (295 platform) vehicles. The vehicles will be visible and flagged in VMI as

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

119700 ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL

Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded

162800 STRUCTURE:BODY:HOOD

160000 STRUCTURE

162700 STRUCTURE:BODY:TRUNK LID

110000 ELECTRICAL SYSTEM

Change in the login procedure for the payment service in the integrated toll system. The change will become active on 3/1/2024. Updated login procedure to simplify activation of services To activate the toll system control unit, a se

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicl

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in vehi

110000 ELECTRICAL SYSTEM

115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

110000 ELECTRICAL SYSTEM

During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 C-Class, EQE, EQS, GLC, S-Class, and SL (206, 294, 295, 296, 297, 254, 223, and 232 platform) vehicles, there is a

010000 STEERING

The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises.mp4 T

010000 STEERING

Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of t

110000 ELECTRICAL SYSTEM

No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Mute line between communication module N112/2 and sound control unit N40/3. Chec

110000 ELECTRICAL SYSTEM

Plug and Charge does not work for vehicles from model series X294. Vehicles with a manufacturing date SOP up to October 16, 2023 are affected. AMG vehicles are not affected Plug and Charge certificates are no longer installed on the ve

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

010000 STEERING

Control unit N68 - electric power steering Fault P063544 - The electric power steering has a malfunction. There is a fault in the data memory. with fault freeze frame data "Mon_ID 320" in the "stored" status stored in the fault memory of

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software does not corr

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software doe

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 EQE SUV (294 platform) vehicles, the software for the powertrain control unit (PTCU) may not meet current productio

110000 ELECTRICAL SYSTEM

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class, EQS, S-Class, SL, EQE, GLC (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software w

118000 ELECTRICAL SYSTEM:SOFTWARE

100000 POWER TRAIN

Noises of 26th engine order from the transmission gearing Perform software update for control unit "N127 - drivetrain (PTCU)". If the noises continue even after a successful software update, please do not exchange any parts. The cause

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

12V message in IC when starting the vehicle. SW updates need to be performed. Follow the guided test for FC U116000 in N73/3*1 EIS CU. Perform the SW checks and updates. Fully charge both 12V and 48V batteries. After, perform a few

110000 ELECTRICAL SYSTEM

Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX multimedia system (Head unit) Currently there is no rem

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

160000 STRUCTURE

When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. In the event of

170000 LATCHES/LOCKS/LINKAGES

162500 STRUCTURE:BODY:TAILGATE

170000 LATCHES/LOCKS/LINKAGES

Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.

162300 STRUCTURE:BODY:DOOR

Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.

162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.

160000 STRUCTURE

Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. It is not possible to save the relearning process for force progression after each actuatio

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2024 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,

160000 STRUCTURE

Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, or multiple times) during closing process, without entrapment event. Sensitive parameterization of the automatic reversing function of the panoramic roof in

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2021-2023 EQE, EQS, EQS SUV, and S-Class (223, 295, 296, and 297 platform) vehicles, the software of the sound system does not correspond wi

160000 STRUCTURE

Complaint Technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all EVA2 vehicles. Cause Production change. Hood latch system no longer

162800 STRUCTURE:BODY:HOOD

176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH

110000 ELECTRICAL SYSTEM

Complaint Brief connectivity interruptions when using Apple CarPlay over Wi-Fi, for example when driving underneath toll bridges. Cause There may be interruptions to WiFi as a result of external interference. This is particularly observ

110000 ELECTRICAL SYSTEM

Complaint Wireless charging start/charging behavior of iPhone 14 is not optimal Cause Change in iPhone software (iOS) Remedy There will be optimized software for iPhone 14 iOS (target date 05/2023). This LI will be updated when the so

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Complaint Customer states that the Hyperscreen Passenger Display (A40/26) may show dark, pixelated images when the display is starting up or shutting off (see attached picture). The complaint is not present when the display is in use and

110000 ELECTRICAL SYSTEM

130000 VISIBILITY

Complaint The mirror glass of the outside mirror is actuated in the wrong direction when retrieving the memory position or retrieving the position of the curb detection automatic system. Left outside mirror: Left/right actuation swapped

010000 STEERING

Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams.

MERCEDES-BENZ EQE 350+ - All Years Overview

Complete safety history for the MERCEDES-BENZ EQE 350+ across all model years (2023, 2025).

5 Total Recalls

30 Total Complaints

0 Investigations

4 Reported Crashes

0 Reported Fires

0 Reported Deaths

MERCEDES-BENZ EQE 350+ - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	1	3	View
2024	2	16	View
2023 (current)	2	11

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 MERCEDES-BENZ EQE 350+

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2023 MERCEDES-BENZ EQE 350+

Most Affected Components

MERCEDES-BENZ EQE 350+ - All Years Overview

MERCEDES-BENZ EQE 350+ - Year by Year

Other MERCEDES-BENZ Models