2015 MERCEDES-BENZ E63
4 recalls — 6 complaints
19V787000
Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
17V627000
Oct 6, 2017
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
15V088000
Feb 13, 2015
STRUCTURE:BODY:HOOD
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E... Read more
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
14V818000
Dec 24, 2014
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 E250 Diesel, E250 Blue Tec 4 Matic, E350 Sedan, E350 Sedan 4 Matic, E350 Wagon 4 Matic, E400 Sedan, E400 Sedan 4 Matic, E63 Sedan, and E63 Wagon vehicles manufactured October 8, 2014, to October 24, 2014. In the affected vehicles,... Read more
Consequence
If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat occupant.
Remedy
MBUSA will notify owners, and dealers will replace the double seat belt buckle, free of charge. The recall began February 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014120006.
Complaint Statistics
6 total complaints
6 crashes 6 injuries 3 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 1 |
| SERVICE BRAKES | 1 |
| VEHICLE SPEED CONTROL | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| STEERING | 1 |
| WHEELS | 1 |
ELECTRONIC STABILITY CONTROL (ESC)
Aug 5, 2016
Incident date: May 16, 2016
VEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PA... Read more
Crash
2 injured
1 deaths
STEERING
Aug 5, 2016
Incident date: May 16, 2016
VEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PA... Read more
Crash
2 injured
1 deaths
WHEELS
Aug 5, 2016
Incident date: May 16, 2016
VEHICLE SENSORS RELATING TO STEERING AND TIRES PROVIDED INCORRECT AND DANGEROUS INFORMATION THAT ADVERSELY AFFECTED THE STEERING CONTROL OF THE VEHICLE, WHICH RESULTED IN THE VEHICLE DEPARTING A SUBURBAN, RESIDENTIAL ROADWAY WHILE IN MOTION, STRIKING A TREE AND KILLING THE DRIVER AND INJURING TWO PA... Read more
Crash
2 injured
1 deaths
AIR BAGS
Jul 27, 2016
Incident date: Jul 19, 2016
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTI... Read more
Crash
SERVICE BRAKES
Jul 27, 2016
Incident date: Jul 19, 2016
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTI... Read more
Crash
VEHICLE SPEED CONTROL
Jul 27, 2016
Incident date: Jul 19, 2016
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E63 EQUIPPED WITH DISTRONIC PLUS ACTIVE CRUISE CONTROL AND PRE-SAFE BRAKING. WHILE DRIVING 55, MPH THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE PRE-SAFE BRAKING SYSTEM AND THE ACTI... Read more
Crash
MERCEDES-BENZ E63 — All Years Overview
Complete safety history for the MERCEDES-BENZ E63 across all model years (2010–2019).
16
Total Recalls
17
Total Complaints
0
Investigations
6
Reported Crashes
0
Reported Fires
3
Reported Deaths