2013 MERCEDES-BENZ E63
2 recalls — 2 complaints
19V787000
Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
15V088000
Feb 13, 2015
STRUCTURE:BODY:HOOD
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E... Read more
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 1 |
| VISIBILITY/WIPER | 1 |
STRUCTURE:BODY
Apr 30, 2019
Incident date: Apr 30, 2019
I WAS DRIVING HOME AFTER WORK DURING RUSH HOUR TRAFFIC ONE AFTERNOON AND ALL OF A SUDDEN I HEARD A LOUD BANG I PULLED OVER TO SEE IF A ROCK OR ROAD DEBRIS HAD HIT MY CAR. I COULD NOT FIND ANY SIGNS OF IMPACT. LATER ON I NOTICED THAT THE PANORAMIC ROOF SECTION BETWEEN THE WINDSHIELD AND SUNROOF H... Read more
VISIBILITY/WIPER
Apr 30, 2019
Incident date: Apr 30, 2019
I WAS DRIVING HOME AFTER WORK DURING RUSH HOUR TRAFFIC ONE AFTERNOON AND ALL OF A SUDDEN I HEARD A LOUD BANG I PULLED OVER TO SEE IF A ROCK OR ROAD DEBRIS HAD HIT MY CAR. I COULD NOT FIND ANY SIGNS OF IMPACT. LATER ON I NOTICED THAT THE PANORAMIC ROOF SECTION BETWEEN THE WINDSHIELD AND SUNROOF H... Read more
MERCEDES-BENZ E63 — All Years Overview
Complete safety history for the MERCEDES-BENZ E63 across all model years (2010–2019).
16
Total Recalls
17
Total Complaints
0
Investigations
6
Reported Crashes
0
Reported Fires
3
Reported Deaths