2011 MERCEDES-BENZ E550

3 recalls — 66 complaints — 89 TSBs

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever regi... Read more

Consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

258,163 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Mati... Read more

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-637... Read more

711,159 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

66 total complaints 3 crashes 3 fires 1 injuries

Top Reported Components

Component	Complaints
AIR BAGS	32
SUSPENSION	19
FUEL/PROPULSION SYSTEM	2
ENGINE	2
SERVICE BRAKES	2
UNKNOWN OR OTHER	2
VISIBILITY/WIPER	1
STRUCTURE:BODY	1
POWER TRAIN	1
LANE DEPARTURE: BLIND SPOT DETECTION	1

Incident date: Apr 1, 2024

Vehicle not acting safely, speeding up to pass stopped school bus with stop sign out and yellow lights flashing. This is a generic VIN as it applies to the current software on all FSD cars.

Incident date: Jan 3, 2023

The vehicle felt like it was all over the road at highway speeds. Took it to a mechanic and the rear subframe had become weakened with premature rust. The mounting point for one of the rear suspension arms had broken off of the subframe and was making contact with my gas tank. I called the dealer... Read more

Incident date: Nov 14, 2022

When I parked my car there was a loud hissing sound near left front end but no smoke or anything from under the hood. When I drove it again I received a warning of (MALFUNCTION) when I was turning left the front left tire was grinding on the actual car and barely made it home. The car warning turned... Read more

Incident date: Nov 15, 2022

The issue with the vehicle's electrical causing power to the starter to stay on even after the vehicle is in the park and turned off, the starter's Solenoid and other electrical parts burn, its a serious fire hazard and needs to be addressed immediately.

Fire

Incident date: Nov 15, 2022

Fire

Incident date: Nov 15, 2022

Fire

Incident date: Sep 6, 2022

The passenger door will not open from the inside. The vehicle has not been inspected by any parties yet. No warning messages are currently displayed.

Incident date: Sep 6, 2022

The passenger door will not open from the inside. The vehicle has not been inspected by any parties yet. No warning messages are currently displayed.

Incident date: Jun 12, 2022

The air suspension started leaning heavily on one side after being parked for 12+ hours. And 2 days ago, while warming up the car, air suspension did not stop pumping air until front right air strut blew up. It was really loud and unexpected, I was lucky the car was not driven when the explosion hap... Read more

Incident date: Nov 4, 2021

Transmission cooler which i manufactured inside the radiator failed causing transmission fluid to mix with anti-freeze/coolant, now the transmission slips and per recommendation from a mercedes dealership the vehicle needs a new transmission, torque converter, radiator, radiator cap, new upper and l... Read more

Incident date: Sep 20, 2019

THE SUN ROOF MAKES A LOUD CRACKING NOISE WHEN YOU HIT CERTAIN BUMPS OR DIPS IN THE ROAD. IT DOES IT MORE WHEN THE WEATHER IS HOT. I HAVE NOTICED THAT CERTAIN MODELS YEARS HAVE BEEN RECALLED. THIS CAR DEFINITELY HAS A SUNROOF ISSUE AND ITS HAD THIS PROBLEM SINCE I PURCHASED IT ABOUT A YEAR AGO

Incident date: Jan 16, 2019

TL* TAKATA RECALL. THE CONTACT OWNS 2011 MERCEDES BENZ E550. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE VEHICLE AND THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD BUT DID NOT SEEK MEDICAL ATTENTION. A P... Read more

Crash 1 injured

Incident date: Jun 1, 2015

THE AIR SUSPENSION LEAKS

Incident date: Aug 2, 2019

I HAVE BEEN RECEIVING RECALL NOTICES FOR OVER A YEAR AND THE DEALER MAKES AN APPOINTMENT AND THEN CANCELS THE APPOINTMENT. THEY HAVE NEVER RETURNED MY CALLS REGARDING THIS RECALL EXCEPT TO CANCEL THE APPOINTMENTS I HAVE HAD MY OTHER RECALLED VEHICLE REPAIRED ALMOST A YEAR AGO. WHEN CAN I GET MY VE... Read more

Incident date: Feb 1, 2019

TL* TAKATA RECALL. THE CONSUMER OWNS A 2011 MERCEDES-BENZ E550. THE CONSUMER STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING ASTORG AUTO OF CHARLESTON (5 DUDLEY FARMS LN, CHARLESTON, WEST VA), THE CONSUMER WAS INFORMED THAT THE PARTS NEEDE... Read more

Incident date: Oct 4, 2019

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF NASHVILLE (630 BAK... Read more

Incident date: Jan 1, 2015

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2015. THE CONTACT SPOKE WITH AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART WAS NOT A... Read more

Incident date: Aug 19, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF BEVERLY HIL... Read more

Incident date: Jun 1, 2016

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT EURO MOTORCARS DEVON MERCEDES-BENZ (LOCATED AT 214 LANCASTER AVE, DEVON, PA 19333, (610) 687-1500) EXCEEDED A REASONABLE AMOUNT OF ... Read more

Incident date: May 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. WALTER MERCEDES-BE... Read more

Incident date: May 1, 2019

AIR SUSPENSION APPEARS TO BE LEAKING. AFTER SITTING IN MY GARAGE OVERNIGHT THE BODY OF THE 2011 MERCEDES E550 IS LOWERED BY ALMOST 2 INCHES. WHEN I START THE CAR AFTER SITTING LESS THAN 24 HOURS, A PROMPT ON THE DASH INFORMATION SCREEN INDICATES "VEHICLE RISING, PLEASE WAIT". THE MERCEDES HAS JUST O... Read more

Incident date: May 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. EURO MOTORCARS (70... Read more

Incident date: Jun 17, 2019

SLOW LEAK OF AIR SHOCKS UNTIL THE VEHICLE IS NOW COMPLETELY DOWN AND UNABLE TO RISE.

Incident date: Jul 1, 2018

THE AIRMATIC SUSPENSION ON THIS VEHICLE HAS PREMATURE WEAR AS DO MANY OTHERS. THE AIR SHOCK COMPONENTS LEAK AIR CAUSING THE CAR TO LOWER DANGEROUSLY TO THE GROUND. IT OCCURS STATIONARY, WHILE IN MOTION, AT VARIOUS DRIVING SITUATIONS.

Incident date: Mar 31, 2019

"CAR TOO LOW" WARNING CAME ON WHEN I GOT IN MY CAR AND DROVE ABOUT A BLOCK; I PULLED OVER, LOOKED AROUND THE ENTIRE CAR AND THEN GOT BACK INTO MY CAR; THE 'CAR TOO LOW' WARNING HAD DISAPPEARED; THE NEXT MORNING I NOTICED THAT THE RIGHT FRONT TIRE WAS ALMOST TOUCHING THE FENDER; I CONTACTED A LOCAL F... Read more

Incident date: Oct 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN FRANCIS... Read more

Incident date: Mar 9, 2019

LEAK IN AIR SUSPENSION. FRONT OF CAR DROPS DOWN WHEN STATIONARY FOR A FEW HOURS.

Incident date: Jun 20, 2018

I'VE HAD PROBLEMS WITH THESE AIR SUSPENSIONS, IT APPEARS THEY ARE MADE TO FAIL TO MAKE THE OWNER SPEND MONEY EVERY YEAR, I'VE HAD ALL TYPES OF MALFUNCTIONING WITHOUT ANYTHING MAJOR HAPPENING TO THE CAR. I SPENT OVER 2500$ REPLACING THE REAR SUSPENSION AFTER IT SPONTANEOUSLY STARTED MALFUNCTIONING BE... Read more

Incident date: Jan 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION OVER THREE YEARS AGO. THE CONTACT SPOKE WITH AN UNKNOWN DEALER SEVERAL TIME... Read more

Incident date: Feb 9, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TI... Read more

Incident date: Feb 9, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR... Read more

Incident date: Aug 3, 2018

2.5 YEARS SINCE RECALL ON DEFECTIVE AIRBAGS AND NO REMEDY

Incident date: May 31, 2018

TAKATA RECALL. VEHICLE INOPERABLE DUE TO INFLATORS NOT HOLDING AIR. CAR SUSPENSION SAGS WHILE STATIONARY. WARNING COMES ON PROMPTING DRIVER TO PULL OVER.

Incident date: Jul 20, 2018

TAKATA RECALL -- CONSIDERING HOW POTENTIALLY DANGEROUS AND EVEN FATAL THE MALFUNCTIONING TAKATA AIRBAG(S) MAY BE IN MY VEHICLE AND THAT IT HAS BEEN KNOWN FOR YEARS THAT THE AIRBAG(S) MAY PRODUCE DEADLY SHRAPNEL, IT IS TAKING FAR TOO LONG TO HAVE THE RECALL PARTS MADE AVAILABLE FOR REPLACEMENT IN MY ... Read more

Incident date: May 17, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (MERCEDES-BENZ OF BURLINGTON, 781-229-1600) WAS CALLED AND CONFIRMED THAT THE PARTS WERE N... Read more

Incident date: Apr 5, 2018

AIRMATIC ISSUES AT HIGHWAY LOWERED, AIR LEAK AFTER COMPONENTS BEING TESTED BY MERCEDES-BENZ OF CARAL GABLES. THIS IS AN DANGEROUS ISSUE

Incident date: Dec 15, 2017

FRONT OF THE CAR DROOLS EVENLY ABOUT EVERY FOUR HOURS REGARDLESS IF DRIVING OR PARKED. EMERGENCY STOPS REQUIRED WHEN DRIVING.

Incident date: Dec 27, 2017

TAKATA RECALL, SCARED TO DRIVE MY CAR AND NEED THIS FIXED ASAP

Incident date: Oct 6, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ... Read more

Incident date: Feb 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER... Read more

Incident date: May 1, 2016

TAKATA RECALL. I BOUGHT THE CAR NEW, RECEIVED RECALL NOTICES FROM MBUSA IN MAY AND AUGUST 2016, STATING THAT MY DRIVER'S AND FRONT-PASSENGER AIRBAGS HAVE A DEFECT RELATED TO SAFETY. I HAVE MADE FOUR SPECIFIC VISITS TO THE DEALERSHIP IN SANTA MONICA, SIMONSON'S MERCEDES-BENZ, ASKING THAT MY AIRBAGS ... Read more

Incident date: Jul 1, 2016

I HAVE BEEN RECEIVING NOTICES ABOUT THE RECALL BUT MERCEDES BENZ STILL DOES NOT HAVE A REMEDY FOR THE DEFECTIVE AIR BAGS.

Incident date: Nov 10, 2017

TAKATA RECALL. MY VEHICLE IS AFFECTED BY TAKATA'S RECALL AND I'M UNABLE TO SELL IT AT A MARKET FAIR PRICE DUE TO THIS RECALL. AS OF TODAY MBUSA HAS "NO REMEDY AVAILABLE". I'M SCHEDULED TO DEPLOY FOR A YEAR STARTING NEXT WEEK, AND I WILL HAVE TO KEEP MY VEHICLE ON STORAGE AT MY OWN EXPENSE FOR A Y... Read more

Incident date: Mar 1, 2016

TAKATA RECALL - I'VE CONTACTED TWO DEALERSHIPS (MERCEDES BENZ OF SAN JOSE AND MERCDES BENZ OF STEVENS CREEK) BOTH CONTINUE TO SAY THAT THERE ARE NO PARTS. I DON'T WANT TO GET INJURED BY THE AIRBAG IF THERE IS AN ACCIDENT.

Incident date: Nov 3, 2017

THE AIRBAG HAS NOT BEEN REPLACED

Incident date: Feb 15, 2016

WE HAVE AN AIR BAG RECALL ON THIS VEHICLE DATING BACK TO FEBRUARY OF 2016. WE WANT IT TO BE REPLACED, SINCE WE HAVE BEEN TOLD THAT IT IS DANGEROUS AS IS.

Incident date: Feb 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIM... Read more

Incident date: Feb 22, 2016

TAKATA RECALL: DEALERSHIP HAS BEEN UNABLE TO REPLACE THE TAKATA AIRBAGS ON MY CAR. NOW TAKATA IS IN BANKRUPTCY, I NEED THE REPLACEMENT OF THE RECALLED AIRBAGS WITH SAFE AIRBAGS IMMEDIATELY.

Incident date: Feb 11, 2016

TAKATA RECALL ISSUED FOR BOTH DRIVER AND PASSENGER AIRBAG IN FEB AND MAY 2016 RESPECTIVELY. HAVE RECEIVED MANY NOTIFICATIONS ABOUT THE RECALL BUT LOCAL DEALER MERCEDES BENZ OF DELRAY ALWAYS STATES THAT PARTS ARE NOT YET AVAILABLE. GIVEN THAT IT'S WELL OVER A YEAR SINCE THE INITIAL RECALL NOTICE WAS... Read more

Incident date: Aug 21, 2017

AIRMATIC FRONT AIR STRUT/SHOCK FAILURE. THE FRONT LEFT HAS FAILED ON MY CAR. IT HAPPENED WHILE DRIVING AND A SHORT WHILE AFTER AN ACCIDENT AND THE TWO MAY BE RELATED DUE TO THE BRAKING FORCES PUTTING PRESSURE ON THE FRONT STRUTS. THE FAILURE DID NOT HAPPEN IMMEDIATELY AFTER THE CRASH. HOWEVER, ABO... Read more

Crash

Showing 50 of 66 complaints.

EPA Fuel Economy — 2011 MERCEDES-BENZ E550

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
5.5L 8-cyl, Automatic 7-spd (Rear-Wheel Drive)	15.0	23.0	18.0	Premium	$4,550

CO2 Emissions: -1.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2011 MERCEDES-BENZ E550

89 manufacturer communications from 75 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	20
350000 EQUIPMENT	6
100000 POWER TRAIN	6
060000 ENGINE AND ENGINE COOLING	6
010000 STEERING	5
160000 STRUCTURE	5
220000 SEATS	4
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	4

162000 STRUCTURE:BODY

As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg

160000 STRUCTURE

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

070000 FUEL SYSTEM, GASOLINE

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (??A?A?MBUSA??A?A?) is extending the warranty coverage on the fuel filter unit for Part

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

350000 EQUIPMENT

The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg

060000 ENGINE AND ENGINE COOLING

Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ch

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed

110000 ELECTRICAL SYSTEM

Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

110000 ELECTRICAL SYSTEM

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

030000 SERVICE BRAKES, HYDRAULIC

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

110000 ELECTRICAL SYSTEM

Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)

100000 POWER TRAIN

Harsh engagement when changing gear range from P to D or R

103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Harsh engagement when changing gear range from P to D

110000 ELECTRICAL SYSTEM

AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster

120000 LIGHTING (PWS)

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

350000 EQUIPMENT

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

350000 EQUIPMENT

150000 SEAT BELTS

Seat belt extender toothed rack sluggish or makes noises

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

Display of suspension setting in head unit implausible

020000 SUSPENSION

Display of suspension setting in head unit implausible

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Liftgate intermittently does not open fully

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

No/poor radio reception in AM frequency range.

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Ticking or pulsing noise from high-pressure pump and/or fuel injectors.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Traffic information service and posibly the voice control, nonfunctional after navigation software update.

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

"Anti-theft protection activated".

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Enclosed for your information and pursuant to part 579.5, please find our latest Service and Warranty Bulletins for March, 2016

140000 AIR BAGS

Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators

140000 AIR BAGS

Recall Campaign announcement for Takata driver airbags.

060000 ENGINE (PWS)

Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"

353000 EQUIPMENT:ELECTRICAL

iPhone mobile phone: Various complaints after software update to iOS8

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

XENTRY (MERCEDES): COMBINATION OF FAULT CODES P060C00 AND/OR P060600, CAUSING VARIOUS TRANSMISSION SYMPTOMS DUE TO CENTRAL PROCESSING UNIT, SOFTWARE INDUCED INTERNAL CONTROL UNIT FAULT IS DETECTED. MODEL 212.098, 212.298, 212. 095, 212.19

100000 POWER TRAIN

Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assi

220000 SEATS

Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjus

220000 SEATS

Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.

010000 STEERING

XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

070000 FUEL SYSTEM, GASOLINE

Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Engine rattling noise after engine start for several seconds

060000 ENGINE AND ENGINE COOLING

Sloshing noises from area of rocker panels/ longitudinal members on left and right.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Air conditioning intermittently does not cool.

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

100000 POWER TRAIN

The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl

110000 ELECTRICAL SYSTEM

010000 STEERING

Creaking noise when making vertical or longitudinal adjustment to electrical steering column

100000 POWER TRAIN

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)

110000 ELECTRICAL SYSTEM

Battery discharged, vehicle does not start.

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The 360? camera cannot be calibrated.

010000 STEERING

Surface damage on steering wheel trim

010000 STEERING

Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code

110000 ELECTRICAL SYSTEM

Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).

270000 LANE DEPARTURE

Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

353000 EQUIPMENT:ELECTRICAL

This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700

350000 EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

110000 ELECTRICAL SYSTEM

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal

020000 SUSPENSION

Creaking/squeaking noises from the front axle when steering

110000 ELECTRICAL SYSTEM

The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha

118000 ELECTRICAL SYSTEM:SOFTWARE

Software update of COMAND Online control unit.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the display remains dark.

118000 ELECTRICAL SYSTEM:SOFTWARE

"Metadata loss- Please reimport all media data".

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

100000 POWER TRAIN

FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce

100000 POWER TRAIN

Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

No/poor radio reception in AM frequency range.

110000 ELECTRICAL SYSTEM

The side air vents in the instrument panel may be reflected in the side windows in sunlight

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

220000 SEATS

1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

150000 SEAT BELTS

Switch for seat belt extender inoperative.

350000 EQUIPMENT

Glove box squeaks/rattles at top left mounting.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

110000 ELECTRICAL SYSTEM

If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co

110000 ELECTRICAL SYSTEM

Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M

060000 ENGINE AND ENGINE COOLING

Harsh 4-3 and/or 4-5 shifts may be experienced, usually more noticeable with light throttle drivers. No check engine light etc. or related diagnostic fault codes. Adaptation values are usually within specification.

MERCEDES-BENZ E550 — All Years Overview

Complete safety history for the MERCEDES-BENZ E550 across all model years (2007–2017).

40 Total Recalls

283 Total Complaints

0 Investigations

4 Reported Crashes

4 Reported Fires

0 Reported Deaths

MERCEDES-BENZ E550 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017	5	3	View
2016	3	1	View
2015	3	2	View
2014	4	20	View
2013	5	22	View
2012	4	22	View
2011 (current)	3	66
2010	3	78	View
2009	3	4	View
2008	3	18	View
2007	4	45	View
2006	0	2	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2011 MERCEDES-BENZ E550

Complaint Statistics

Top Reported Components

EPA Fuel Economy — 2011 MERCEDES-BENZ E550

Technical Service Bulletins — 2011 MERCEDES-BENZ E550

Most Affected Components

MERCEDES-BENZ E550 — All Years Overview

MERCEDES-BENZ E550 — Year by Year

Other MERCEDES-BENZ Models