2009 MERCEDES-BENZ E550

3 recalls, 4 complaints - 128 TSBs

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence

A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this reca... Read more

33,456 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence

A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2... Read more

131,653 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/... Read more

Consequence

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

747,928 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

4 total complaints 1 crashes

Top Reported Components

Component	Complaints
VEHICLE SPEED CONTROL	1
WHEELS	1
FUEL SYSTEM, GASOLINE	1
UNKNOWN OR OTHER	1

Incident date: Jul 7, 2009

JOYSTICK AND CENTER CONSULT IS ALWAYS EXTREMELY HOT

Incident date: May 15, 2013

PLEASE REFERENCE NHTSA ACTION# PE12001. AFTER FILLING THE CAR WITH GASOLINE, THERE IS A VERY STRONG ODOR OF GASOLINE. THE SMELL OF GASOLINE GOES AWAY AFTER USING ABOUT A 1/4 OF THE TANK. I AM AWARE THAT THIS IS A WIDESPREAD ISSUE WITH E CLASS (W211) VEHICLES AND MERCEDES BENZ HAS BEEN DEN... Read more

Incident date: Dec 31, 2010

I WAS TRAVELING AT ABOUT 40 MILES PER HOUR ON A MAJOR STREET AND WENT OVER A SMALL POTHOLE. THIS RESULTED IN MAJOR FRACTURES ON BOTH OF THE PASSENGER'S SIDE WHEELS. ALL THE EQUIPMENT ON THIS CAR IS ORIGINAL FROM MERCEDES BENZ. THIS IS THE FIRST INCIDENT IN LATE 2010. RECENTLY, I WAS TRAVELING ABOUT ... Read more

Incident date: Jun 22, 2009

UNINTENDED ACCELERATION OF MERCEDES BENZ E 350 4 MATIC 2009 MODEL BARELY 3 MONTHS OLD-JUMPED THE CURB WHILE PARKING AND HIT THE WALL 4 FT OVER THE CURB CAUSING DAMAGE TO THE MEDICAL OFFICE WALL AND THE RIGHT FRONT END OF THE CAR. LUCKILY NO ONE WAS HURT. REPORTED TO ALLSTATE CLAIMS, CAR REPAIRED AND... Read more

Crash

EPA Fuel Economy, 2009 MERCEDES-BENZ E550

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
5.5L 8-cyl, Automatic 7-spd (Rear-Wheel Drive)	15.0	22.0	17.0	Premium	$4,450

CO2 Emissions: -1.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2009 MERCEDES-BENZ E550

128 manufacturer communications from 88 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	13
220000 SEATS	7
118000 ELECTRICAL SYSTEM:SOFTWARE	5
350000 EQUIPMENT	5
100000 POWER TRAIN	4
021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM	4
061000 ENGINE AND ENGINE COOLING:ENGINE	3
060000 ENGINE (PWS)	3

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

070000 FUEL SYSTEM, GASOLINE

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, is extending the warranty cove

070000 FUEL SYSTEM, GASOLINE

110000 ELECTRICAL SYSTEM

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

030000 SERVICE BRAKES, HYDRAULIC

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

110000 ELECTRICAL SYSTEM

Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)

100000 POWER TRAIN

Harsh engagement when changing gear range from P to D or R

103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Harsh engagement when changing gear range from P to D

110000 ELECTRICAL SYSTEM

AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

350000 EQUIPMENT

120000 LIGHTING (PWS)

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

150000 SEAT BELTS

Seat belt extender toothed rack sluggish or makes noises

020000 SUSPENSION

Display of suspension setting in head unit implausible

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

Display of suspension setting in head unit implausible

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Liftgate intermittently does not open fully

060000 ENGINE (PWS)

Oil in engine wiring harness

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Ticking or pulsing noise from high-pressure pump and/or fuel injectors.

060000 ENGINE (PWS)

Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"

353000 EQUIPMENT:ELECTRICAL

iPhone mobile phone: Various complaints after software update to iOS8

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

XENTRY (MERCEDES): COMBINATION OF FAULT CODES P060C00 AND/OR P060600, CAUSING VARIOUS TRANSMISSION SYMPTOMS DUE TO CENTRAL PROCESSING UNIT, SOFTWARE INDUCED INTERNAL CONTROL UNIT FAULT IS DETECTED. MODEL 212.098, 212.298, 212. 095, 212.19

160000 STRUCTURE

Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. I

220000 SEATS

Dynamic seat control is not functioning correctly and/or air cushions do not inflate fully.

100000 POWER TRAIN

Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assi

220000 SEATS

Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjus

220000 SEATS

The controls on the partially electric seat adjustment switch stick or are loose or broken.

220000 SEATS

Noises from area of seat adjuster or cushion frame.

140000 AIR BAGS

Rubbing noises arise between the covering and cover of the sidebag

220000 SEATS

Rubbing noises at the point at which the covering rubs against the cover. Only occurs on vehicles with the sport package .

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

100000 POWER TRAIN

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)

110000 ELECTRICAL SYSTEM

Battery discharged, vehicle does not start.

010000 STEERING

Surface damage on steering wheel trim

353000 EQUIPMENT:ELECTRICAL

This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

350000 EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

110000 ELECTRICAL SYSTEM

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal

021244 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

XENTRY (MERCEDES): WITH STEERING AT FULL LOCK, NOISE CAN BE HEARD, LIKE KNOCKING AND/OR CREAKING, COMING FROM AREA OF FRONT AXLE WHEN MANEUVERING. MODELS 203 (C240, 320, 32, 230), 171 (SLK350, 55, 280), 209 (CLK 320, 500, 55, 63), 204 (C3

121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

XENTRY (MERCEDES): MESSAGE WILL APPEAR INDICATING HIGH BEAM ASSIST IS ACTIVATED AND IS INOPERATIVE. MODELS 204, 212, 207, 221, 216, 218, AND 166. NO MODEL YEARS LISTED. *PE UPDATED 11/26/13. *PE

100000 POWER TRAIN

Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0

110000 ELECTRICAL SYSTEM

The side air vents in the instrument panel may be reflected in the side windows in sunlight

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

220000 SEATS

1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame

150000 SEAT BELTS

Switch for seat belt extender inoperative.

350000 EQUIPMENT

Glove box squeaks/rattles at top left mounting.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

110000 ELECTRICAL SYSTEM

If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co

110000 ELECTRICAL SYSTEM

Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M

120000 EXTERIOR LIGHTING

Xenon burner inoperative or flickers

162300 STRUCTURE:BODY:DOOR

MERCEDES (XENTRY): THE INSIDE DOOR HANDLE, ON FRONT DOOR, IS INOPERATIVE DUE TO THE BOWDEN CABLE BECOMING UNHOOKED FROM CLIP AND NEEDS TO BE REPLACED. MODEL 207. NO MODEL YEARS LISTED. *PE

162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

MERCEDES (XENTRY): THE INSIDE DOOR HANDLE, ON FRONT DOOR, IS INOPERATIVE DUE TO THE BOWDEN CABLE BECOMING UNHOOKED FROM CLIP AND NEEDS TO BE REPLACED. MODEL 207. NO MODEL YEARS LISTED. *PE

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

MERCEDES (XENTRY): THE INSIDE DOOR HANDLE, ON FRONT DOOR, IS INOPERATIVE DUE TO THE BOWDEN CABLE BECOMING UNHOOKED FROM CLIP AND NEEDS TO BE REPLACED. MODEL 207. NO MODEL YEARS LISTED. *PE

060000 ENGINE (PWS)

XENTRY: M271.8 EVO ENGINE HAS POOR ACCELERATOR RESPONSE- LACK OF POWER UNDER FULL LOAD AND HIGH RPM. ENGINE DIAGNOSIS WARNING LAMP (CEL) LIGHTS UP, VEHICLE IS IN LIMP-HOME MODE (MAY OR MAY NOT BE INTERMITTENT). *JS

151000 SEAT BELTS:FRONT

MERCEDES-BENZ: THE FRONT SEAT BELT CATCHES WHEN PULLED OUT, BECAUSE THE STRAP WAS NOT GUIDED BACK PROPERLY. HAPPENS ON BOTH THE PASSENGER AND DRIVER'S SIDE. *RM UPDATED 5/22/2012. *JS

151300 SEAT BELTS:FRONT:RETRACTOR

MERCEDES-BENZ: THE FRONT SEAT BELT CATCHES WHEN PULLED OUT, BECAUSE THE STRAP WAS NOT GUIDED BACK PROPERLY. HAPPENS ON BOTH THE PASSENGER AND DRIVER'S SIDE. *RM UPDATED 5/22/2012. *JS

151300 SEAT BELTS:FRONT:RETRACTOR

MERCEDES: SEAT BELTS, EMERGENCY TENSIONING RETRACTORS. MODEL SERIES 204 (WITH CODES 299 AND 800), 207, 212. SEAT BELT CAN ONLY BE PULLED OUT WITH GREAT EFFORT. AT THE SAME TIME A NOISE CAN BE HEARD FROM THE REVERSIBLE REEL TENSIONER GEA

021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

MERCEDES BENZ (XENTRY): VEHICLE DROPS AT REAR AXLE, DISPLAY MESSAGE-AIRMATIC-SERVICE REQUIRED. THE VEHICLE DROPS AT THE REAR AXLE AFTER STANDING FOR A LONG TIME. DAMAGED SEALING RINGS IN AIR SUSPENSION ELEMENT ON REAR AXLE CAN LEAD TO MI

021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

XENTRY(MERCEDES): MALFUNCTIONING OF THE AIRMATIC IN THE DISPLAY. *PE UPDATED 3/9/12. *PE

021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS

XENTRY(MERCEDES): MALFUNCTIONING OF THE AIRMATIC IN THE DISPLAY. *PE UPDATED 3/9/12. *PE

022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM

XENTRY(MERCEDES): MALFUNCTIONING OF THE AIRMATIC IN THE DISPLAY. *PE UPDATED 3/9/12. *PE

022131 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS

XENTRY(MERCEDES): MALFUNCTIONING OF THE AIRMATIC IN THE DISPLAY. *PE UPDATED 3/9/12. *PE

118000 ELECTRICAL SYSTEM:SOFTWARE

MERCEDES: INFORMATION IS BEING PROVIDE CONCERNING CERTAIN VEHICLES THAT ARE AFFECTED BY THE CENTRAL GATEWAY SOFTWARE, WHICH DO NOT MEET CURRENT SPECIFICATIONS AND WOULD NEED UPDATING. *PE

011000 STEERING: STEERING WHEEL/HANDLE BAR

XENTRY(MERCEDES): BULLETIN REGARDING THE 4 SPOKE STEERING WHEEL CHROME BADGES ON DRIVER AIRBAG THAT ARE PEELING AND/OR DISCOLORED. *PE

162300 STRUCTURE:BODY:DOOR

MERCEDES-BENZ: THE REAR DOOR CANNOT BE OPENED FROM THE OUTSIDE IN COLD TEMPERATURES. THE WINDOW GUIDE RAIL OF THE DOOR FREEZES. *RM

061000 ENGINE AND ENGINE COOLING:ENGINE

MERCEDES-BENZ: THE MALFUNCTION LIGHT IS ON WITH MULTIPLE POSSIBLE TROUBLE CODES STORED. THERE COULD BE A PROBLEM WITH THE CAMSHAFT AND/OR SCORING OF A PISTON. *RM

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MERCEDES-BENZ: THERE IS A TRANSMISSION TROUBLE CODE STORED. IT IS A DIAGNOSTIC PROBLEM WITH THE WET START-UP CLUTCH. *RM

118000 ELECTRICAL SYSTEM:SOFTWARE

MERCEDES BENZ: THERE IS A SOFTWARE PROBLEM RELATING TO THE TANK HEATER LINES. *RM

103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

MERCEDES-BENZ: RATTLING NOISE AT THE SHIFT ROD. *RM

102000 POWER TRAIN:MANUAL TRANSMISSION

MERCEDES-BENZ: THE VEHICLE JERKS OR HAS HARD SKIPPING SHIFTS. THERE ARE MANY POSSIBLE FAULT CODES. THE TORQUE CONVERTER LOCKUP CLUTCH HAS A CLOGGED FILTER. *RM

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

MERCEDES-BENZ: THE VEHICLE JERKS OR HAS HARD SKIPPING SHIFTS. THERE ARE MANY POSSIBLE FAULT CODES. THE TORQUE CONVERTER LOCKUP CLUTCH HAS A CLOGGED FILTER. *RM

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

MERCEDES-BENZ: THE VEHICLE JERKS OR HAS HARD SKIPPING SHIFTS. THERE ARE MANY POSSIBLE FAULT CODES. THE TORQUE CONVERTER LOCKUP CLUTCH HAS A CLOGGED FILTER. *RM

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

MERCEDES-BENZ: THE AUTO-TRANSMISSION SWITCHES TO LIMP HOME MODE OR HAS NO POWER. THERE ARE MULTIPLE POSSIBLE FAULT CODES. A PISTON MAY BE DAMAGED. *RM

061000 ENGINE AND ENGINE COOLING:ENGINE

MERCEDES BENZ: ENGINE LIGHT IS ON WITH STORED TROUBLE CODES. *RM

126000 EXTERIOR LIGHTING:TURN SIGNAL

MERCEDES BENZ: THE TURN SIGNAL LIGHT ON THE MIRROR FOGS UP DUE TO TEMPERATURE DIFFERENCES. *RM

126100 EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

MERCEDES BENZ: THE TURN SIGNAL LIGHT ON THE MIRROR FOGS UP DUE TO TEMPERATURE DIFFERENCES. *RM

020000 SUSPENSION

MERCEDES-BENZ: THERE ARE DEFECTIVE CONNECTING CABLES THAT ARE DRAINING THE AIRMATIC COMPRESSOR CAUSING THE AIRMATIC LIGHT TO COME ON. *RM

060000 ENGINE AND ENGINE COOLING

MERCEDES-BENZ: WARNING LIGHT IS ON WITH A STORED ENGINE CODE, BECAUSE OF A SOFTWARE PROBLEM. *RM

121000 EXTERIOR LIGHTING:HEADLIGHTS