2010 MERCEDES-BENZ E550

3 recalls — 78 complaints — 130 TSBs

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roa... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-36... Read more

132,167 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Mati... Read more

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-637... Read more

711,159 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

78 total complaints

Top Reported Components

Component	Complaints
AIR BAGS	30
SUSPENSION	26
STRUCTURE:BODY	3
UNKNOWN OR OTHER	3
STEERING	2
ELECTRICAL SYSTEM	2
SERVICE BRAKES	2
POWER TRAIN:AUTOMATIC TRANSMISSION	1
VISIBILITY	1
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS	1

Incident date: Sep 3, 2024

Component VSA ANTI LOCK ABS PUMP MODULATOR 57110-T2F-A1 malfunction. Circuit board wiring inside of modulator has loose/dismantled wires causing complete failure of ABS system for vehicle. This is a widely know problem amongst 9th generation Honda Accords and Honda has yet to issue a recall here in ... Read more

Incident date: Oct 10, 2022

The problem appears to be with the B&O Unleashed audio system, possibly the factory stereo amplifier in my new 2022 F-150 Platinum Powerboost. I was pulling up to a red light intersection, with the audio system off but connected via wireless Apple Carplay, when the audio system produced a deafening ... Read more

Incident date: Dec 13, 2022

The subframe on the back of the car starts to rust and potentially just breaks without warning which can cause loss of control of vehicle. This is an ongoing issue for all w212 Mercedes models.

Incident date: Mar 1, 2022

Rear control arm attachment to subframe snapped off at the weld during breaking

Incident date: Mar 1, 2022

Rear control arm attachment to subframe snapped off at the weld during breaking

Incident date: Aug 2, 2022

My car has this issue that when I am slowing down it will automatically shift to park and will not let me shift to drive until I turn the car off and on. When rolling to a stop, I've had a few instances where the car shifts to park and the car behind me almost hits me due to the car shifting on its ... Read more

Incident date: Aug 2, 2022

Incident date: Jul 22, 2022

The contact owns a 2010 Mercedes-Benz E-550. The contact stated that while driving approximately 70 MPH, the rear subframe fractured. The contact went across the highway but was able to regain control of the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The v... Read more

Incident date: Feb 12, 2022

Driving Home Late Going 75 mph in Michigan when hitting brakes the car became unstable felt like it wanted to spin out of control. Hitting brakes at speeds above 30mph made car want to spin out of control.. Took car to MB dealer. Told them car was unsafe to drive and almost killed self hitting brake... Read more

Incident date: Oct 5, 2021

Rear K Frame front part has completely rusted out. Mount ripped trail arm. Both rear tires were ready to shoot off. This was confirmed by a mechanic when the car was being serviced after the check engine light came on one day before taking it to be serviced. The car is not drivable. It only has 60,0... Read more

Incident date: Apr 6, 2021

THE VEHICLE SLAMS ITSELF INTO PARK WHEN MOVING UNDER 5MPH. THIS MOSTLY OCCURS WHEN TEMPERATURES ARE ABOVE ABOUT 75-80 DEGREES FAHRENHEIT.

Incident date: Feb 25, 2021

BOUGHT THE CAR TWO DAYS AGO THE THE AIR RIDE START LEAKING

Incident date: Jan 3, 2021

THE CARS AIR SUSPENSION HAS GONE OUT WHILE DRIVING ITS SAGGING TO FENDERS. IT'S VERY DANGEROUS.

Incident date: Aug 27, 2020

AT 80MPH, THE FRONT DRIVESHAFT U-JOINT FAILED, WHICH CAUSED A LOSS OF POWER AND A LOUD CLUNKING SOUND. VEHICLE WOULD NOT MOVE ON ITS OWN POWER. TEARDOWN SHOWED A COMPLETELY DESTROYED FRONT DRIVESHAFT U-JOINT, DAMAGE TO HEAT SHIELDING, DAMAGE TO OXYGEN SENSORS, DAMAGE TO THE CATALYTIC CONVERTER, ALON... Read more

Incident date: Jul 17, 2020

WHEN VEHICLE IS PARKED OVERNIGHT THE FRONT SUSPENSION FREQUENTLY DROPS LOW TO THE GROUND WITH ERROR MESSAGE "VEHICLE TOO LOW". VEHICLE LOSES AIR SUSPENSION ABILITY TO DRIVE IN LOWERED POSITION.

Incident date: Jul 17, 2020

WHEN VEHICLE IS PARKED OVERNIGHT THE FRONT SUSPENSION FREQUENTLY DROPS LOW TO THE GROUND WITH ERROR MESSAGE "VEHICLE TOO LOW". VEHICLE LOSES AIR SUSPENSION ABILITY TO DRIVE IN LOWERED POSITION.

Incident date: Dec 2, 2019

FAULTY FRONT AIR SUSPENSION LEAKS AIR

Incident date: Dec 2, 2019

FAULTY FRONT AIR SUSPENSION LEAKS AIR

Incident date: Oct 25, 2019

CAR WAS BOUGHT IN 2017 WITH 100,000 MILES,EVERYTHING LOOKS GOOD, NO SPECIAL ACTIVITY WITH THE CAR , NO LONG RIDES, JUST INSIDE THE CITY WHEN IT REACHED $120,000 MILES THE TWO REAR AIR SUSPENSION JUST BROKE DOWN FOR NO REASON, THEY HAVE BEEN REPLACED, NOW A YEAR AFTER THE 2 FRONT ONE JUST WENT DOWN F... Read more

Incident date: Sep 10, 2017

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT NOTICED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SCOTTSDALE (4725 N SCOTTSDALE RD, SCOTTSDALE, AZ ... Read more

Incident date: Feb 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED. MERCEDES-BENZ OF SPRINGFIELD (295 BURNETT RD, CHICOPEE, MA) AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND INFORMED TH... Read more

Incident date: Feb 5, 2019

AIR SUSPENSION LEAKING AND VEHICLE LOWERS IN THE FRONT AFTER BEING PARKED MORE THAN 2 DAYS.

Incident date: May 16, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). VALLEY IMPORTS (402 40TH ST S, FARGO, ND 58103, 701-277-1777) WAS CONTACTED, BUT WERE UNA... Read more

Incident date: Mar 11, 2016

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, (303)... Read more

Incident date: Jan 12, 2019

CAR SUSPENSION WON'T RIDE UP AND DAYS CAR IS TOO LOW PULL OVER ' MALFUNCTION' APPEARS AFTER CAR TRIES RIDING AND FAILS SEEMS TO ONLY HAPPEN WHEN IT'S VERY COLD

Incident date: Oct 31, 2018

I PROCURED THE VEHICLES 32,000 MILES AS A CPO. IT HAD NEW BRAKE ROTORS ON IT. OVER THE NEXT 75,000 MILES THE BRAKE ROTORS HAD TO BE REPLACED 7 TIMES FOR WARPING AND DANGEROUSLY INCREASING STOPPING DISTANCES. THIS APPARENTLY NOT UNUSUAL FOR THIS VEHICLE.

Incident date: Oct 2, 2017

TAKATA RECALL RECEIVED RECALL NOTICE QUITE AWHILE AGO AND IT IS STILL PENDING

Incident date: Jan 10, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MEM... Read more

Incident date: Aug 20, 2018

REAR AND FRONT SUSPENSIONS NOT WORKING VERY HARD RIDE

Incident date: Aug 11, 2018

THE AIRMATIC SUSPENSION HAS MALFUNCTIONED! THE AIR SPRINGS STARTED DEFLATING OVER NIGHT SOMETIMES JUST ON OTHER NIGHTS ALL THEM AND THEN OTHER NIGHTS NOT AT ALL NOW THEY WILL NOT INFLATE AT ALL AND IS UNDRIVABLE. ALSO THE COOLING FAN RUNS CONSTANTLY IF THE CAR IS RUNNING!

Incident date: Aug 11, 2018

Incident date: Apr 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN 2016. THE MANUFACTURER WAS CONTACTED AND STA... Read more

Incident date: Jul 1, 2018

IN MANY MERCEDES BENZ VEHICLES WITH AIR RIDE SUSPENSION THE "AIR STRUTS" FAIL. THIS HAPPENED TO MINE. IT CAN HAPPEN WHILE SITTING STILL OR WHILE DRIVING AT ANY SPEED ON THE ROADS. THE DASHBOARD GOES RED AND TELLS YOU TO STOP DRIVING AS THE SUSPENSION HAS GONE TOO LOW. MY SUSPENSION WENT ALL THE WAY ... Read more

Incident date: Jun 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AM... Read more

Incident date: Jun 19, 2017

MY CAR WAS ONLY 7 YEARS OLD AND NEEDED THE AIRBAGS REPLACE I CAN BE DRIVING MY CAR IN MY AIR BAGS TO GIVE OUT THAT IS VERY DANGEROUS I WAS AT LEAST GOING 75 MILES PER HOUR SCARED THE HELL OUT OF ME. AND THERE'S A RECALL FOR THE STEERING WHEEL OF THIS VEHICLE

Incident date: Jun 19, 2017

Incident date: Apr 17, 2018

MY CAR DROPS OVER NIGHT. SOME DAYS MY FRONT WOULD DROP TO THE FLOOR. SOME DAYS MY REAR AND SOME DAYS THE WHOLE CAR WILL BE ON THE FLOOR.

Incident date: Feb 3, 2018

THE REAR SUSPENSION AIR BAGS, SOLENOID DISTRIBUTION VALVE AND AIRMATIC COMPRESSOR REQUIRE REPLACEMENT ACCORDING TO THE MERCEDES DEALERSHIP SERVICE DEPARTMENT. REAR SUSPENSION DROPS NEARLY TO THE GROUND WHILE VEHICLE IS STATIONARY AND VEHICLE IS UNSAFE TO OPERATE.

Incident date: Jan 27, 2018

AIRMATIC SUSPENSION FAILURE. CAR HAS EXCESSIVE LOWERING AFTER OVERNIGHT PERIOD OF SITTING AND UNEVEN RIDE.

Incident date: Jan 27, 2018

AIRMATIC SUSPENSION FAILURE. CAR HAS EXCESSIVE LOWERING AFTER OVERNIGHT PERIOD OF SITTING AND UNEVEN RIDE.

Incident date: Jan 30, 2018

THE AIR SUSPENSION INTERMITTENTLY DROPS THE CAR, RESULTING IN A WARNING LIGHT THAT SAYS CAR TOO LOW, PULL OVER. YOU HAVE TO STOP THE CAR WHEREVER IT HAPPENS IMMEDIATELY AS THE CAR IS SO LOW IT RUBS THE WHEELS ON THE WHEEL WELLS. I'VE HAD TO STOP ON THE SIDE OF TWO DIFFERENT FREEWAYS AND UP IN THE ... Read more

Incident date: Jan 15, 2018

TAKATA RECALL, NO REMEDY HAS BEEN AVAILABLE FOR THE TAKATA AIRBAG RECALL.\]\

Incident date: Jan 3, 2018

REAR SUSPENSION DROPS OVERNIGHT WHEN TEMPERATURE DROPS 45F. MULTIPLE TIMES DURING WINTER. NOT SEEN DURING SUMMER.

Incident date: Dec 10, 2014

WAITING FOR 2 YEARS NOW FOR AIRBAGS TO BE REPLACED MERCEDES WHERE BOUGHT IT TOLD ME IT COULD TAKE UP TO 10 YEARS TO REPLACE DON'T KNOW WHAT I SHOULD DO.

Incident date: Dec 20, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALE... Read more

Incident date: Nov 1, 2016

I RECEIVED NOTIFICATION FROM MERCEDES LAST YEAR THAT I HAVE A DEFECTIVE AIRBAG, BUT THEY HAVE NOT YET RECEIVED THE REPLACEMENT PART. I CALLED ABOUT TEN MONTHS LATER THEY SAID THEY DID NOT HAVE THE PART AND MY CAR IS NOT REALLY AFFECTED, IT WAS A COURTESY NOTIFICATION. I NOW HAVE A NOTIFICATION THAT... Read more

Incident date: Feb 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL R... Read more

Incident date: Oct 31, 2017

AIR SUSPENSION SYSTEM IS DEFECTIVE

Incident date: Oct 31, 2017

AIR SUSPENSION SYSTEM IS DEFECTIVE

Incident date: Nov 11, 2017

TAKATA RECALL. WAS INFORMED OF AIRBAG DEFECTIVE CONDITION OVER A YEAR AGO AND NOTHING HAS BEEN DONE TO DATE BY THE MERCEDES DEALERSHIP

Showing 50 of 78 complaints.

EPA Fuel Economy — 2010 MERCEDES-BENZ E550

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
5.5L 8-cyl, Automatic 7-spd (Rear-Wheel Drive)	16.0	24.0	18.0	Premium	$4,550

CO2 Emissions: -1.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2010 MERCEDES-BENZ E550

130 manufacturer communications from 93 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	22
350000 EQUIPMENT	6
100000 POWER TRAIN	6
118000 ELECTRICAL SYSTEM:SOFTWARE	5
160000 STRUCTURE	5
140000 AIR BAGS	4
150000 SEAT BELTS	4
220000 SEATS	4

160000 STRUCTURE

As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg

162000 STRUCTURE:BODY

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

070000 FUEL SYSTEM, GASOLINE

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (??A?A?MBUSA??A?A?) is extending the warranty coverage on the fuel filter unit for Part

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

110000 ELECTRICAL SYSTEM

The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st

350000 EQUIPMENT

160000 STRUCTURE

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed

110000 ELECTRICAL SYSTEM

Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the

110000 ELECTRICAL SYSTEM

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

030000 SERVICE BRAKES, HYDRAULIC

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

110000 ELECTRICAL SYSTEM

Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)

100000 POWER TRAIN

Harsh engagement when changing gear range from P to D or R

103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Harsh engagement when changing gear range from P to D

110000 ELECTRICAL SYSTEM

AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

350000 EQUIPMENT

120000 LIGHTING (PWS)

350000 EQUIPMENT

150000 SEAT BELTS

Seat belt extender toothed rack sluggish or makes noises

020000 SUSPENSION

Display of suspension setting in head unit implausible

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

Display of suspension setting in head unit implausible

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Liftgate intermittently does not open fully

140000 AIR BAGS

Replace Driver-Side and (if applicable) Front Passenger Air Bag

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

No/poor radio reception in AM frequency range.

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Ticking or pulsing noise from high-pressure pump and/or fuel injectors.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Traffic information service and posibly the voice control, nonfunctional after navigation software update.

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

"Anti-theft protection activated".

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Enclosed for your information and pursuant to part 579.5, please find our latest Service and Warranty Bulletins for March, 2016

140000 AIR BAGS

Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators

140000 AIR BAGS

Recall Campaign announcement for Takata driver airbags.

060000 ENGINE (PWS)

Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"

353000 EQUIPMENT:ELECTRICAL

iPhone mobile phone: Various complaints after software update to iOS8

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

XENTRY (MERCEDES): COMBINATION OF FAULT CODES P060C00 AND/OR P060600, CAUSING VARIOUS TRANSMISSION SYMPTOMS DUE TO CENTRAL PROCESSING UNIT, SOFTWARE INDUCED INTERNAL CONTROL UNIT FAULT IS DETECTED. MODEL 212.098, 212.298, 212. 095, 212.19

100000 POWER TRAIN

Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assi

220000 SEATS

Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjus

220000 SEATS

Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.

060000 ENGINE AND ENGINE COOLING

Sloshing noises from area of rocker panels/ longitudinal members on left and right.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Air conditioning intermittently does not cool.

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

100000 POWER TRAIN

The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)

010000 STEERING

Creaking noise when making vertical or longitudinal adjustment to electrical steering column

110000 ELECTRICAL SYSTEM

Battery discharged, vehicle does not start.

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The 360? camera cannot be calibrated.

110000 ELECTRICAL SYSTEM

Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).

270000 LANE DEPARTURE

Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).

010000 STEERING

Surface damage on steering wheel trim

010000 STEERING

Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code

110000 ELECTRICAL SYSTEM

XENTRY (MERCEDES): THE SIDE MARKERS CONTINUOUSLY LIGHTS UP, DUE TO DAMAGED ESD OF DRIVER CIRCUITRY SIDE MARKER OUTPUT. *PE

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

353000 EQUIPMENT:ELECTRICAL

This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700

350000 EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

110000 ELECTRICAL SYSTEM

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal

020000 SUSPENSION

Creaking/squeaking noises from the front axle when steering

110000 ELECTRICAL SYSTEM

The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha

021244 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

XENTRY (MERCEDES): WITH STEERING AT FULL LOCK, NOISE CAN BE HEARD, LIKE KNOCKING AND/OR CREAKING, COMING FROM AREA OF FRONT AXLE WHEN MANEUVERING. MODELS 203 (C240, 320, 32, 230), 171 (SLK350, 55, 280), 209 (CLK 320, 500, 55, 63), 204 (C3

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

118000 ELECTRICAL SYSTEM:SOFTWARE

"Metadata loss- Please reimport all media data".

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the display remains dark.

100000 POWER TRAIN

FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce

100000 POWER TRAIN

Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

No/poor radio reception in AM frequency range.

110000 ELECTRICAL SYSTEM

The side air vents in the instrument panel may be reflected in the side windows in sunlight

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

110000 ELECTRICAL SYSTEM

XENTRY (MERCEDES): ON SOME VEHICLES, THE READY LED LIGHTS UP, ONLY, THE PARKTRONIC SYSTEM FAILS TO DISPLAY OBSTACLES, A LOW ON BOARD ELECTRICAL SYSTEM VOLTAGE ONLY OCCURS ON ENGINE START UP. MODELS 212, 207, 117. NO MODEL YEARS.

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

150000 SEAT BELTS

XENTRY (MERCEDES): ON SOME VEHICLES, THE SEAT BELT EXTENDER SWITCH FAILS TO OPERATE. MODEL 207. NO MODEL YEARS. *PE

151000 SEAT BELTS:FRONT

XENTRY (MERCEDES): ON SOME VEHICLES, THE SEAT BELT EXTENDER SWITCH FAILS TO OPERATE. MODEL 207. NO MODEL YEARS. *PE

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

220000 SEATS

1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame

150000 SEAT BELTS

Switch for seat belt extender inoperative.

350000 EQUIPMENT

Glove box squeaks/rattles at top left mounting.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

110000 ELECTRICAL SYSTEM

If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co

110000 ELECTRICAL SYSTEM

Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M

060000 ENGINE AND ENGINE COOLING

Harsh 4-3 and/or 4-5 shifts may be experienced, usually more noticeable with light throttle drivers. No check engine light etc. or related diagnostic fault codes. Adaptation values are usually within specification.

162300 STRUCTURE:BODY:DOOR

MERCEDES (XENTRY): THE INSIDE DOOR HANDLE, ON FRONT DOOR, IS INOPERATIVE DUE TO THE BOWDEN CABLE BECOMING UNHOOKED FROM CLIP AND NEEDS TO BE REPLACED. MODEL 207. NO MODEL YEARS LISTED. *PE

162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

MERCEDES (XENTRY): THE INSIDE DOOR HANDLE, ON FRONT DOOR, IS INOPERATIVE DUE TO THE BOWDEN CABLE BECOMING UNHOOKED FROM CLIP AND NEEDS TO BE REPLACED. MODEL 207. NO MODEL YEARS LISTED. *PE

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

MERCEDES (XENTRY): THE INSIDE DOOR HANDLE, ON FRONT DOOR, IS INOPERATIVE DUE TO THE BOWDEN CABLE BECOMING UNHOOKED FROM CLIP AND NEEDS TO BE REPLACED. MODEL 207. NO MODEL YEARS LISTED. *PE

060000 ENGINE (PWS)

XENTRY: M271.8 EVO ENGINE HAS POOR ACCELERATOR RESPONSE- LACK OF POWER UNDER FULL LOAD AND HIGH RPM. ENGINE DIAGNOSIS WARNING LAMP (CEL) LIGHTS UP, VEHICLE IS IN LIMP-HOME MODE (MAY OR MAY NOT BE INTERMITTENT). *JS

021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

MERCEDES: AIRMATIC MALFUNCTION. LEAKING AIRMATIC SYSTEM AND NOT A FAULTY COMPRESSOR. *KB

118000 ELECTRICAL SYSTEM:SOFTWARE

MERCEDES: INFORMATION IS BEING PROVIDE CONCERNING CERTAIN VEHICLES THAT ARE AFFECTED BY THE CENTRAL GATEWAY SOFTWARE, WHICH DO NOT MEET CURRENT SPECIFICATIONS AND WOULD NEED UPDATING. *PE

061000 ENGINE AND ENGINE COOLING:ENGINE

MERCEDES-BENZ: THE VEHICLE JOLTS DURING START-OFFS, STEADY DRIVING, OR ACCELERATION. THE CONTROL VALVE TEMPORARY JAMS. *RM UPDATED 12/28/11. *PE

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

MERCEDES-BENZ: THE VEHICLE JOLTS DURING START-OFFS, STEADY DRIVING, OR ACCELERATION. THE CONTROL VALVE TEMPORARY JAMS. *RM UPDATED 12/28/11. *PE

162700 STRUCTURE:BODY:TRUNK LID

MERCEDES: ON SOME AFFECTED VEHICLES, THE TRUNK LID MAY TOUCH BUMPER DURING CLOSING. *PE

061000 ENGINE AND ENGINE COOLING:ENGINE

MERCEDES-BENZ: THE ENGINE WARNING LIGHT IS ON WITH STORED TROUBLE CODES. IDLE SPEED LIMITS WERE SET TOO NARROW. *RM

110000 ELECTRICAL SYSTEM

MERCEDES-BENZ: THE ENGINE WARNING LIGHT IS ON WITH STORED TROUBLE CODES. IDLE SPEED LIMITS WERE SET TOO NARROW. *RM

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

MERCEDES-BENZ: THE AUTO-TRANSMISSION SWITCHES TO LIMP HOME MODE OR HAS NO POWER. THERE ARE MULTIPLE POSSIBLE FAULT CODES. A PISTON MAY BE DAMAGED. *RM

Showing 100 of 130 bulletins.

MERCEDES-BENZ E550 — All Years Overview

Complete safety history for the MERCEDES-BENZ E550 across all model years (2007–2017).

40 Total Recalls

283 Total Complaints

0 Investigations

4 Reported Crashes

4 Reported Fires

0 Reported Deaths

MERCEDES-BENZ E550 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017	5	3	View
2016	3	1	View
2015	3	2	View
2014	4	20	View
2013	5	22	View
2012	4	22	View
2011	3	66	View
2010 (current)	3	78
2009	3	4	View
2008	3	18	View
2007	4	45	View
2006	0	2	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2010 MERCEDES-BENZ E550

Complaint Statistics

Top Reported Components

EPA Fuel Economy — 2010 MERCEDES-BENZ E550

Technical Service Bulletins — 2010 MERCEDES-BENZ E550

Most Affected Components

MERCEDES-BENZ E550 — All Years Overview

MERCEDES-BENZ E550 — Year by Year

Other MERCEDES-BENZ Models