2010 MERCEDES-BENZ E550

4 recalls — 78 complaints

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roa... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-36... Read more

132,167 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Mati... Read more

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-637... Read more

711,159 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

78 total complaints

Top Reported Components

Component	Complaints
AIR BAGS	30
SUSPENSION	27
STRUCTURE:BODY	3
ELECTRICAL SYSTEM	3
UNKNOWN OR OTHER	3
STEERING	2
POWER TRAIN:AUTOMATIC TRANSMISSION	1
VISIBILITY	1
ELECTRONIC STABILITY CONTROL (ESC)	1
TRACTION CONTROL SYSTEM	1

Incident date: Sep 3, 2024

THE MANUFACTURER REFUSES TO PROVIDE ME WITH THE MAIN FUSE BOX CHART.

Incident date: Oct 10, 2022

There is an ongoing issue with the front and rear air shocks. They don't inflate properly. Sometimes they inflate and sometimes they don't. This is a risk because my suspension system is not stable. The problem has been confirmed by Astorg Mercedes-Benz. Yes, the problem has been inspected by an au... Read more

Incident date: Dec 13, 2022

The subframe on the back of the car starts to rust and potentially just breaks without warning which can cause loss of control of vehicle. This is an ongoing issue for all w212 Mercedes models.

Incident date: Mar 1, 2022

Rear control arm attachment to subframe snapped off at the weld during breaking

Incident date: Mar 1, 2022

Rear control arm attachment to subframe snapped off at the weld during breaking

Incident date: Aug 2, 2022

My car has this issue that when I am slowing down it will automatically shift to park and will not let me shift to drive until I turn the car off and on. When rolling to a stop, I've had a few instances where the car shifts to park and the car behind me almost hits me due to the car shifting on its ... Read more

Incident date: Aug 2, 2022

Incident date: Jul 22, 2022

The contact owns a 2010 Mercedes-Benz E-550. The contact stated that while driving approximately 70 MPH, the rear subframe fractured. The contact went across the highway but was able to regain control of the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The v... Read more

Incident date: Feb 12, 2022

Driving Home Late Going 75 mph in Michigan when hitting brakes the car became unstable felt like it wanted to spin out of control. Hitting brakes at speeds above 30mph made car want to spin out of control.. Took car to MB dealer. Told them car was unsafe to drive and almost killed self hitting brake... Read more

Incident date: Oct 5, 2021

Rear K Frame front part has completely rusted out. Mount ripped trail arm. Both rear tires were ready to shoot off. This was confirmed by a mechanic when the car was being serviced after the check engine light came on one day before taking it to be serviced. The car is not drivable. It only has 60,0... Read more

Incident date: Apr 6, 2021

THE VEHICLE SLAMS ITSELF INTO PARK WHEN MOVING UNDER 5MPH. THIS MOSTLY OCCURS WHEN TEMPERATURES ARE ABOVE ABOUT 75-80 DEGREES FAHRENHEIT.

Incident date: Feb 25, 2021

BOUGHT THE CAR TWO DAYS AGO THE THE AIR RIDE START LEAKING

Incident date: Jan 3, 2021

THE CARS AIR SUSPENSION HAS GONE OUT WHILE DRIVING ITS SAGGING TO FENDERS. IT'S VERY DANGEROUS.

Incident date: Aug 27, 2020

AT 80MPH, THE FRONT DRIVESHAFT U-JOINT FAILED, WHICH CAUSED A LOSS OF POWER AND A LOUD CLUNKING SOUND. VEHICLE WOULD NOT MOVE ON ITS OWN POWER. TEARDOWN SHOWED A COMPLETELY DESTROYED FRONT DRIVESHAFT U-JOINT, DAMAGE TO HEAT SHIELDING, DAMAGE TO OXYGEN SENSORS, DAMAGE TO THE CATALYTIC CONVERTER, ALON... Read more

Incident date: Jul 17, 2020

WHEN VEHICLE IS PARKED OVERNIGHT THE FRONT SUSPENSION FREQUENTLY DROPS LOW TO THE GROUND WITH ERROR MESSAGE "VEHICLE TOO LOW". VEHICLE LOSES AIR SUSPENSION ABILITY TO DRIVE IN LOWERED POSITION.

Incident date: Jul 17, 2020

WHEN VEHICLE IS PARKED OVERNIGHT THE FRONT SUSPENSION FREQUENTLY DROPS LOW TO THE GROUND WITH ERROR MESSAGE "VEHICLE TOO LOW". VEHICLE LOSES AIR SUSPENSION ABILITY TO DRIVE IN LOWERED POSITION.

Incident date: Dec 2, 2019

FAULTY FRONT AIR SUSPENSION LEAKS AIR

Incident date: Dec 2, 2019

FAULTY FRONT AIR SUSPENSION LEAKS AIR

Incident date: Oct 25, 2019

CAR WAS BOUGHT IN 2017 WITH 100,000 MILES,EVERYTHING LOOKS GOOD, NO SPECIAL ACTIVITY WITH THE CAR , NO LONG RIDES, JUST INSIDE THE CITY WHEN IT REACHED $120,000 MILES THE TWO REAR AIR SUSPENSION JUST BROKE DOWN FOR NO REASON, THEY HAVE BEEN REPLACED, NOW A YEAR AFTER THE 2 FRONT ONE JUST WENT DOWN F... Read more

Incident date: Sep 10, 2017

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT NOTICED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SCOTTSDALE (4725 N SCOTTSDALE RD, SCOTTSDALE, AZ ... Read more

Incident date: Feb 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED. MERCEDES-BENZ OF SPRINGFIELD (295 BURNETT RD, CHICOPEE, MA) AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND INFORMED TH... Read more

Incident date: Feb 5, 2019

AIR SUSPENSION LEAKING AND VEHICLE LOWERS IN THE FRONT AFTER BEING PARKED MORE THAN 2 DAYS.

Incident date: May 16, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). VALLEY IMPORTS (402 40TH ST S, FARGO, ND 58103, 701-277-1777) WAS CONTACTED, BUT WERE UNA... Read more

Incident date: Mar 11, 2016

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, (303)... Read more

Incident date: Jan 12, 2019

CAR SUSPENSION WON'T RIDE UP AND DAYS CAR IS TOO LOW PULL OVER ' MALFUNCTION' APPEARS AFTER CAR TRIES RIDING AND FAILS SEEMS TO ONLY HAPPEN WHEN IT'S VERY COLD

Incident date: Oct 31, 2018

I PROCURED THE VEHICLES 32,000 MILES AS A CPO. IT HAD NEW BRAKE ROTORS ON IT. OVER THE NEXT 75,000 MILES THE BRAKE ROTORS HAD TO BE REPLACED 7 TIMES FOR WARPING AND DANGEROUSLY INCREASING STOPPING DISTANCES. THIS APPARENTLY NOT UNUSUAL FOR THIS VEHICLE.

Incident date: Oct 2, 2017

TAKATA RECALL RECEIVED RECALL NOTICE QUITE AWHILE AGO AND IT IS STILL PENDING

Incident date: Jan 10, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MEM... Read more

Incident date: Aug 20, 2018

REAR AND FRONT SUSPENSIONS NOT WORKING VERY HARD RIDE

Incident date: Aug 11, 2018

THE AIRMATIC SUSPENSION HAS MALFUNCTIONED! THE AIR SPRINGS STARTED DEFLATING OVER NIGHT SOMETIMES JUST ON OTHER NIGHTS ALL THEM AND THEN OTHER NIGHTS NOT AT ALL NOW THEY WILL NOT INFLATE AT ALL AND IS UNDRIVABLE. ALSO THE COOLING FAN RUNS CONSTANTLY IF THE CAR IS RUNNING!

Incident date: Aug 11, 2018

Incident date: Apr 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN 2016. THE MANUFACTURER WAS CONTACTED AND STA... Read more

Incident date: Jul 1, 2018

IN MANY MERCEDES BENZ VEHICLES WITH AIR RIDE SUSPENSION THE "AIR STRUTS" FAIL. THIS HAPPENED TO MINE. IT CAN HAPPEN WHILE SITTING STILL OR WHILE DRIVING AT ANY SPEED ON THE ROADS. THE DASHBOARD GOES RED AND TELLS YOU TO STOP DRIVING AS THE SUSPENSION HAS GONE TOO LOW. MY SUSPENSION WENT ALL THE WAY ... Read more

Incident date: Jun 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AM... Read more

Incident date: Jun 19, 2017

MY CAR WAS ONLY 7 YEARS OLD AND NEEDED THE AIRBAGS REPLACE I CAN BE DRIVING MY CAR IN MY AIR BAGS TO GIVE OUT THAT IS VERY DANGEROUS I WAS AT LEAST GOING 75 MILES PER HOUR SCARED THE HELL OUT OF ME. AND THERE'S A RECALL FOR THE STEERING WHEEL OF THIS VEHICLE

Incident date: Jun 19, 2017

Incident date: Apr 17, 2018

MY CAR DROPS OVER NIGHT. SOME DAYS MY FRONT WOULD DROP TO THE FLOOR. SOME DAYS MY REAR AND SOME DAYS THE WHOLE CAR WILL BE ON THE FLOOR.

Incident date: Feb 3, 2018

THE REAR SUSPENSION AIR BAGS, SOLENOID DISTRIBUTION VALVE AND AIRMATIC COMPRESSOR REQUIRE REPLACEMENT ACCORDING TO THE MERCEDES DEALERSHIP SERVICE DEPARTMENT. REAR SUSPENSION DROPS NEARLY TO THE GROUND WHILE VEHICLE IS STATIONARY AND VEHICLE IS UNSAFE TO OPERATE.

Incident date: Jan 27, 2018

AIRMATIC SUSPENSION FAILURE. CAR HAS EXCESSIVE LOWERING AFTER OVERNIGHT PERIOD OF SITTING AND UNEVEN RIDE.

Incident date: Jan 27, 2018

AIRMATIC SUSPENSION FAILURE. CAR HAS EXCESSIVE LOWERING AFTER OVERNIGHT PERIOD OF SITTING AND UNEVEN RIDE.

Incident date: Jan 30, 2018

THE AIR SUSPENSION INTERMITTENTLY DROPS THE CAR, RESULTING IN A WARNING LIGHT THAT SAYS CAR TOO LOW, PULL OVER. YOU HAVE TO STOP THE CAR WHEREVER IT HAPPENS IMMEDIATELY AS THE CAR IS SO LOW IT RUBS THE WHEELS ON THE WHEEL WELLS. I'VE HAD TO STOP ON THE SIDE OF TWO DIFFERENT FREEWAYS AND UP IN THE ... Read more

Incident date: Jan 15, 2018

TAKATA RECALL, NO REMEDY HAS BEEN AVAILABLE FOR THE TAKATA AIRBAG RECALL.\]\

Incident date: Jan 3, 2018

REAR SUSPENSION DROPS OVERNIGHT WHEN TEMPERATURE DROPS 45F. MULTIPLE TIMES DURING WINTER. NOT SEEN DURING SUMMER.

Incident date: Dec 10, 2014

WAITING FOR 2 YEARS NOW FOR AIRBAGS TO BE REPLACED MERCEDES WHERE BOUGHT IT TOLD ME IT COULD TAKE UP TO 10 YEARS TO REPLACE DON'T KNOW WHAT I SHOULD DO.

Incident date: Dec 20, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALE... Read more

Incident date: Nov 1, 2016

I RECEIVED NOTIFICATION FROM MERCEDES LAST YEAR THAT I HAVE A DEFECTIVE AIRBAG, BUT THEY HAVE NOT YET RECEIVED THE REPLACEMENT PART. I CALLED ABOUT TEN MONTHS LATER THEY SAID THEY DID NOT HAVE THE PART AND MY CAR IS NOT REALLY AFFECTED, IT WAS A COURTESY NOTIFICATION. I NOW HAVE A NOTIFICATION THAT... Read more

Incident date: Feb 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL R... Read more

Incident date: Oct 31, 2017

AIR SUSPENSION SYSTEM IS DEFECTIVE

Incident date: Oct 31, 2017

AIR SUSPENSION SYSTEM IS DEFECTIVE

Incident date: Nov 11, 2017

TAKATA RECALL. WAS INFORMED OF AIRBAG DEFECTIVE CONDITION OVER A YEAR AGO AND NOTHING HAS BEEN DONE TO DATE BY THE MERCEDES DEALERSHIP

Showing 50 of 78 complaints.

EPA Fuel Economy — 2010 MERCEDES-BENZ E550

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
5.5L 8-cyl, Automatic 7-spd (Rear-Wheel Drive)	16.0	24.0	18.0	Premium	$3,850

CO2 Emissions: 493.7 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

MERCEDES-BENZ E550 — All Years Overview

Complete safety history for the MERCEDES-BENZ E550 across all model years (2010–2017).

123 Total Recalls

214 Total Complaints

0 Investigations

4 Reported Crashes

4 Reported Fires

0 Reported Deaths

MERCEDES-BENZ E550 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017	91	3	View
2016	4	1	View
2015	4	2	View
2014	5	20	View
2013	6	22	View
2012	5	22	View
2011	4	66	View
2010 (current)	4	78

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View