2018 MERCEDES-BENZ E 400
13 recalls, 28 complaints
25V023000 Jan 17, 2025
TIRES
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 Cabriolet, E 400 Coupe, 2019 E 450 Cabriolet, and E 450 Coupe vehicles. The tires were incorrectly marked with the wrong maximum inflation pressure and may not meet the strength requirements for the stated pressure. As such, these vehi... Read more
Consequence
Tires inflated to an incorrect maximum pressure may have insufficient strength, allowing the tires to fail and increasing the risk of a crash.
Remedy
Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010008.
22V232000 Apr 8, 2022
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp... Read more
Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
21V072000 Feb 12, 2021
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-201... Read more
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. M... Read more
21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
20V449000 Jul 31, 2020
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may caus... Read more
Consequence
Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
19V788000 Nov 1, 2019
SEAT BELTS
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Cou... Read more
Consequence
The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
19V676000 Sep 23, 2019
STRUCTURE:BODY
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E450 4MATIC Wagon, 2017-2018 E400 4MATIC Wagon, and 2018-2019 E63S 4MATIC Wagon vehicles. The rear spoiler may detach.
Consequence
If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. Note: This recall is an expansion of NHTSA recall number 18V-849. MBUSA's numb... Read more
19V130000 Feb 26, 2019
SEATS
Defect Description
Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe... Read more
Consequence
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
Remedy
Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy i... Read more
18V872000 Dec 7, 2018
STEERING
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.
Consequence
If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120010.
18V850000 Nov 29, 2018
STEERING:RACK AND PINION:RACK
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E... Read more
Consequence
A car that cannot be properly steered has an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
18V515000 Aug 3, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E300, E300 4Matic, E43 AMG 4Matic, E400 4Matic, E63S AMG 4Matic+, and 2019 CLS450 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deact... Read more
Consequence
If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began November 26, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
18V513000 Aug 3, 2018
CHILD SEAT:LATCH STRAP
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E400 Cabrio and E400 4Matic Cabrio vehicles. The child seat anchoring system (ISOFIX) in these vehicles may not have been properly installed. As a result, in the event of a crash, the ISOFIX console may partially detach from th... Read more
Consequence
If the ISOFIX console partially detaches in a crash, it can increase the risk of injury for a child in a child seat.
Remedy
MBUSA will notify owners, and dealers will inspect the ISOFIX console, and replace it if necessary, free of charge. The recall began September 28, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080015.
18V207000 Mar 29, 2018
SEATS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 C43 AMG 4Matic Coupe, C300 Coupe, C300 4Matic Coupe, C300 4Matic Cabriolet, C300 Cabriolet, C43 AMG 4Matic Cabriolet and C63S AMG Cabriolet, 2017 C63 AMG Cabriolet, C63S AMG Coupe and C63 AMG Coupe, 2018 E400 Coupe and E400 4Matic Coupe v... Read more
Consequence
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the locking of the seatbacks, replacing the seatbacks lock, as necessary, free of charge. The recall is expected to begin May 25, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018040007.
Complaint Statistics
28 total complaints
2 fires
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 5 |
| ENGINE | 3 |
| SERVICE BRAKES | 3 |
| VEHICLE SPEED CONTROL | 2 |
| STRUCTURE:BODY | 2 |
| SUSPENSION | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| STEERING | 1 |
| ELECTRICAL SYSTEM | 1 |
| SEAT BELTS | 1 |
VISIBILITY/WIPER
Feb 3, 2026
Incident date: Feb 3, 2026
The rear windshield was shattered on its own. It is available to inspect. It caused glass to be scattered around & unsafe to drive. I could not see through the window. It has not yet been inspected. No warning lamps or messages. It just shattered just sitting outside my work.
SUSPENSION
Jan 11, 2026
Incident date: Jan 2, 2026
I was driving and went through an intersection when all of a sudden the car automatically shifted into Neutral and lights started flashing and stalled. The engine ceased up. I checked to see if I had oil. I did. Prior to this event on multiple occasions while driving on the HWY and trying to accel... Read more
STRUCTURE:BODY
Dec 15, 2025
Incident date: Dec 15, 2025
In Elantra N, the plastic piece (splash guard) under the engine is prone to coming loose and/or coming off while driving. This has happened to me and many many others. Its poorly manufactured, and fasteners (push pins) are really cheap. Part # should be 29110-IB000 The warranty doesn't cover this... Read more
FUEL/PROPULSION SYSTEM
Sep 19, 2025
Incident date: Sep 15, 2025
The car gave alert of "hybrid system failure" and showed a picture of a drained battery. After about 20 seconds, we were unable to drive over 30 mph. After about 30 more seconds, the car shut off and had to be jumped to work again. Luckily we were pulling over into a parking lot when it shut off, bu... Read more
UNKNOWN OR OTHER
Jun 30, 2025
Incident date: Jun 30, 2025
During a recent visit on 6/6/2025 to the Ford dealership in Torrance for an oil change, I've informed the service staff of my concern for the diminishing coolant levels. Upon completion of the oil change, they've informed they did not find any issues with the coolant and did not find any signs of ... Read more
SERVICE BRAKES
Oct 3, 2024
Incident date: Jul 25, 2024
when i drive the vehicle, i goes into this shaky mode where i have to completely stop the car and restart it. this happens if i hit any kind of bump. I brake every bump that i see hoping it will stop but today is got so bad i could not move. Also the braking for driving down a curvy mountain. I a... Read more
VEHICLE SPEED CONTROL
Jan 31, 2024
Incident date: Jan 31, 2024
10 months ago engine would die 1x/months Then 2x/months Then Weekly Titusville FL dealer changed ignition and wire harness, $865 & no change. 1x/months is now every mile. In Texas. This is dealer ripped me off.
SERVICE BRAKES
Nov 21, 2023
Incident date: Sep 26, 2023
C0020 - ABS Teves/TRW Recirculation Pump General Electric Failure Error Intermittent. Approx. Dated Occured Nov. 15 2023. ABS Module and Traction control goes off-line intermittently during drive tests effecting ones ability to stop safely and prevents ABS pulsating Hydraulic braking when towing loc... Read more
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Nov 21, 2023
Incident date: Sep 26, 2023
The bolt the holds the rear axle/hub on the 9.75 HD rear-end sheared off. This is an ongoing issue with their rear-end.
SUSPENSION
Nov 21, 2023
Incident date: Sep 26, 2023
The bolt the holds the rear axle/hub on the 9.75 HD rear-end sheared off. This is an ongoing issue with their rear-end.
BACK OVER PREVENTION
Sep 12, 2023
Incident date: Sep 1, 2023
The contact owns a 2019 Honda Passport. The contact stated while reversing, the back-over prevention camera was inoperable. The contact stated that the screen only displayed neon colors but no images. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent ... Read more
UNKNOWN OR OTHER
Sep 1, 2023
Incident date: Aug 28, 2023
Trailer came from manufacturer with under rated axles which caused the axles to bend and wear the tires down to steel belts. This trailer weighs 6395 lbs. with only (2) 3000 lb. axles under it. Grand Design won't warranty anything and the axle manufacturer, Lipper Components, won't warranty anything... Read more
TIRES
Aug 24, 2023
Incident date: Aug 24, 2023
This tire was observed as defective in an inspection at Holler Hyundai in Winter Park FL. It was supposed to be mailed to Continental Tire for inspection, but the dealership failed to do that. I have photos of the defect (wire protruding for inside side wall). Every effort to discover the tire's loc... Read more
TIRES:TREAD/BELT
Aug 24, 2023
Incident date: Aug 24, 2023
This tire was observed as defective in an inspection at Holler Hyundai in Winter Park FL. It was supposed to be mailed to Continental Tire for inspection, but the dealership failed to do that. I have photos of the defect (wire protruding for inside side wall). Every effort to discover the tire's loc... Read more
EXTERIOR LIGHTING
Nov 28, 2022
Incident date: May 28, 2020
The contact owns a 2018 Mercedes-Benz E400. The contact stated while driving 25 MPH, the message "Inoperable Headlight" was displayed, and the passenger's side headlight became inoperable. The contact stated that he was able to continue driving. The vehicle was taken to dealer who added an unknown g... Read more
ENGINE
Apr 8, 2021
Incident date: Dec 4, 2020
TL* THE CONTACT OWNS A 2018 MERCEDES BENZ E400. THE CONTACT STATED THAT THEY WERE SMELLING A BURNING ODOR EMITTING FROM THE ENGINE OF THE VEHICLE. THE CONTACT STATED THAT WHEN THE AUTOMATIC DRIVING WAS ACTIVATED THE VEHICLE WOULD ACCELERATE TO HIGHER SPEEDS. THE CONTACT WOULD HAVE TO PRESS THE VEHIC... Read more
Fire
STRUCTURE:BODY
Mar 29, 2021
Incident date: Oct 20, 2019
ON MY CABRIOLET, THE CORDS THAT ATTACH THE HEADLINER TO THE ROOF FRAY, CAUSING THE TOP TO NOT BE ABLE TO CLOSE OR OPEN. CAR HAS BEEN IN THE SHOP TWICE FOR THE SAME ISSUE, AND CORDS ARE FRAYED AGAIN, SO THIS WILL BE THIRD TRIP. MERCEDES HAS A "FIX" FOR THE PROBLEM, BUT THE FIX DOES NOT WORK.
SEAT BELTS
Mar 29, 2021
Incident date: Aug 8, 2019
FRONT SEATBELTS DON'T RETRACT.
UNKNOWN OR OTHER
Jun 3, 2020
Incident date: May 30, 2020
ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE I... Read more
ENGINE
Jun 3, 2020
Incident date: May 30, 2020
ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE I... Read more
ELECTRICAL SYSTEM
Jun 3, 2020
Incident date: May 30, 2020
ON MAY 30, 2020, AROUND 3 PM, MY SON WAS THE DRIVER AND MY WIFE AND I WERE THE PASSENGERS DRIVING IN JERSEY CITY, NJ (USA). WHILE CHANGING LANES ON THE ROAD, THE CAR SUDDENLY STOPPED FUNCTIONING. ALL DASHBOARD LIGHTS CAME ON AND IT SHOWED A CAR WITH ZIG ZAG LINES AND STATED INOPERABLE. WE WERE I... Read more
SERVICE BRAKES
Jan 3, 2020
Incident date: Dec 26, 2019
GOING THRU INTERSECTION AT FLANDERS RD AND MONTAUK HIGHWAY IN HAMPTON BAYS NY AT 15-20 MPH THE CAR WITHOUT ANY WARNING CAME TO A COMPLETE STOP
STEERING
Jun 17, 2019
Incident date: Nov 27, 2018
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ E400C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). THE CONTACT CALLED MERCEDES-BENZ OF BEVERLY HILLS AT 310-659-2980 (LOCATED AT 9250 BEVERLY BLVD, BEVERLY HILLS, CA 90210) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILA... Read more
ENGINE
Jan 1, 2019
Incident date: Dec 30, 2018
I WAS DRIVING IN THE FLORIDA TURNPIKE TRAVELING FROM MIAMI I STOPPED AT A SERVICE STATION TO GO TO THE RESTROOM AND WHEN I CAME BACK MY CAR HAD A FIRE COMING FROM THE ENGINE. I HAD TO GET THE FIRE EXTINGUISHER FROM THE GAS STATION, OPENED THE HOOD AND PUT DOWN THE FIRE. THE VEHICLE WAS STATIONARY AN... Read more
Fire
UNKNOWN OR OTHER
Aug 1, 2018
Incident date: Jul 31, 2018
WINDSHIELD WAS STRUCK BY A ROCK AND AN INCH HORIZONTAL CRACK HAS SINCE POPPED UP. CAR WAS PURCHASED 06/28. HAD MANY CARS BEFORE & NEVER HAD A CRACKED WINDSHIELD. GM & CHRYSLER. THIS IS MY FIRST FOREIGN MADE CAR & LOW AND BEHOLD, THE WINDSHIELD CRACKS AFTER BEING STRUCK BY A ROCK. THIS IS A QUALITY I... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jun 6, 2018
Incident date: Jun 1, 2018
RECENTLY PURCHASED A 2018 MERCEDES-BENZ E400 4MATIC WAGON WITH PREMIUM PACKAGE 3 THAT INCLUDES ALL OF THE AVAILABLE DRIVER ASSISTANCE PROGRAMS (SEMI AUTONOMOUS STEERING, ADAPTIVE CRUISE CONTROL, LANE KEEP ASSISTANCE, BLINDSPOT DETECTION, AUTOMATIC PARKING ASSIST, CROSS TRAFFIC ALERT). ACCORDING TO M... Read more
UNKNOWN OR OTHER
Jun 6, 2018
Incident date: Jun 1, 2018
RECENTLY PURCHASED A 2018 MERCEDES-BENZ E400 4MATIC WAGON WITH PREMIUM PACKAGE 3 THAT INCLUDES ALL OF THE AVAILABLE DRIVER ASSISTANCE PROGRAMS (SEMI AUTONOMOUS STEERING, ADAPTIVE CRUISE CONTROL, LANE KEEP ASSISTANCE, BLINDSPOT DETECTION, AUTOMATIC PARKING ASSIST, CROSS TRAFFIC ALERT). ACCORDING TO M... Read more
VEHICLE SPEED CONTROL
Jun 6, 2018
Incident date: Jun 1, 2018
RECENTLY PURCHASED A 2018 MERCEDES-BENZ E400 4MATIC WAGON WITH PREMIUM PACKAGE 3 THAT INCLUDES ALL OF THE AVAILABLE DRIVER ASSISTANCE PROGRAMS (SEMI AUTONOMOUS STEERING, ADAPTIVE CRUISE CONTROL, LANE KEEP ASSISTANCE, BLINDSPOT DETECTION, AUTOMATIC PARKING ASSIST, CROSS TRAFFIC ALERT). ACCORDING TO M... Read more
MERCEDES-BENZ E 400 - All Years Overview
Complete safety history for the MERCEDES-BENZ E 400 across all model years (2018, 2018).
13
Total Recalls
28
Total Complaints
0
Investigations
0
Reported Crashes
2
Reported Fires
0
Reported Deaths