2019 MERCEDES-BENZ CLS 450
12 recalls, 18 complaints
22V733000 Sep 30, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various sa... Read more
Consequence
The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
Remedy
Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
22V365000 May 20, 2022
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more
22V232000 Apr 8, 2022
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp... Read more
Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
20V449000 Jul 31, 2020
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may caus... Read more
Consequence
Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
19V788000 Nov 1, 2019
SEAT BELTS
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Cou... Read more
Consequence
The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
19V605000 Aug 16, 2019
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLS 450 Coupe and CLS 450 Coupe 4MATIC vehicles equipped with 6-cylinder gasoline engines. The electrical line that supplies power to the engine coolant pump may contact the engine fan and chafe, possibly causing a malfunction of the coolant... Read more
Consequence
A malfunctioning engine coolant pump can increase coolant temperatures, possibly leading to an engine stall. Deactivation of the 48V on-board electrical system can cause the vehicle to not restart after using the ECO start/stop function or "Glide" mode. Either of these scenarios can increase the r... Read more
Remedy
MBUSA will notify owners, and dealers will inspect the coolant pump electrical line for damage, repairing it and rerouting it as necessary, free of charge. The recall began November 1, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090019.
19V540000 Jul 19, 2019
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450... Read more
Consequence
An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
18V911000 Dec 19, 2018
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 CLS450, CLS450 4MATIC, and CLS53 AMG vehicles. The horizontal adjustment screw may not be effectively sealed, allowing the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Ve... Read more
Consequence
If the headlights are not properly adjusted, the driver may have reduced visibility, increasing the risk of a crash.
Remedy
MBUSA has notified owners, and dealers will inspect the horizontal headlight adjustment screws, sealing them as necessary, free of charge. The recall began March 15, 2019. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020007.
18V850000 Nov 29, 2018
STEERING:RACK AND PINION:RACK
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E... Read more
Consequence
A car that cannot be properly steered has an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
18V761000 Oct 29, 2018
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Co... Read more
Consequence
An engine stall can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
18V515000 Aug 3, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E300, E300 4Matic, E43 AMG 4Matic, E400 4Matic, E63S AMG 4Matic+, and 2019 CLS450 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deact... Read more
Consequence
If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began November 26, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
Complaint Statistics
18 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 3 |
| SERVICE BRAKES | 3 |
| STEERING | 3 |
| SUSPENSION | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| WHEELS:RIM | 1 |
| WHEELS | 1 |
| ELECTRICAL SYSTEM | 1 |
| UNKNOWN OR OTHER | 1 |
| EXTERIOR LIGHTING | 1 |
STEERING
Jul 21, 2026
Incident date: Jul 21, 2026
My vehicle steering wheel completely disengaged/malfunctioned when driving home. The steering wheel continuously rotates however there is no shifting of wheels. This is hazardous as I had to brake the car and call roadside assistance. It is currently at the Mercedes dealership and will be inspected ... Read more
EXTERIOR LIGHTING
Aug 13, 2025
Incident date: Aug 13, 2025
Headlights on this vehicle, since purchased, have not cast enough light in order to see in unlit backroads, or extrememly dim areas. I have to drive with my brights on constantly, in order to get enough light thrown onto the road, for the left and right sides, as well as the front. These were not w... Read more
FUEL/PROPULSION SYSTEM
Jun 27, 2025
Incident date: Apr 27, 2025
I was in car. I just stepped out of the car its stop working car couldn't start. I need to get started to start the car. It happens a lot. I went to caddilac dealer service they everything good. This car for work not luxury. I drive Uber and always on road. So I afraid something will happen. I ... Read more
ENGINE
Dec 26, 2024
Incident date: Nov 19, 2023
On December 10, 2024, while driving at approximately 45 mph on State Street, my vehicle suddenly lost all power and stalled. The dashboard lights went out, and there were no prior warning indicators. Thankfully, I was able to coast safely off the road and restart the vehicle after it stalled. Befor... Read more
FUEL/PROPULSION SYSTEM
Aug 15, 2024
Incident date: May 20, 2024
If the vehicle stalls when starting or depressing the clutch too fast, the vehicle will sometimes enter a low power (limp mode), where the driver can floor the accelerator and the car will barely accelerate. The absolutely max speed when this happens seems to be around 55 and it takes 30 seconds t... Read more
ENGINE
Apr 2, 2024
Incident date: Aug 11, 2023
BMW issued a recall for VANOS bolts on Oct 20, 2023. Vehicle had service engine soon light illuminate. Vehicle was diagnosed by Tucson BMW as having issue with VANOS bolts shortly before (within a month) recall being issued. At that time car was not repaired-but BMW suggested bolts be replaced at a ... Read more
UNKNOWN OR OTHER
Oct 30, 2023
Incident date: Oct 1, 2023
After coming to a complete stop at a Stop Sign with the Honda Civil, my husband (he) started to accelerate, but he could only go up to about 20 mph in a 55-mile zone. Next, the car made a bump noise when his foot was on gas pedal. The car went about 100 feet before it started to slow down on a bus... Read more
SERVICE BRAKES
Aug 3, 2023
Incident date: Aug 2, 2023
The contact owns a 2023 GMC Canyon. The contact stated that the vehicle had experienced several electrical failures and would fail to start due to a faulty battery. The contact stated that after the manufacturer remotely completed an unknown electrical update on the vehicle, the vehicle started expe... Read more
SERVICE BRAKES
Mar 5, 2023
Incident date: Feb 27, 2023
Access noise in car very distracting...A Bluetooth connection caused a scent of a Bursted battery The causing a gas like affect almost resorting in a car accident. I heard a internal air bag burst and could visually see the gas like connection with the Bluetooth and smart ph. And the brakes went ou... Read more
Crash
ELECTRICAL SYSTEM
Sep 27, 2021
Incident date: Sep 25, 2021
While driving on an interstate highway, I received a yellow "48V Battery malfunction" notice. Because this battery had failed before, I had read on internet forums that the car could just stop working, so I took the next exit (about 3-4 miles). At the top of the ramp, I had a red "Battery Malfunct... Read more
WHEELS
Jan 17, 2020
Incident date: Nov 6, 2019
I AM ALSO HAVING THE IDENTICAL PROBLEM ISSUE AS STATED IN: NHTSA ID NUMBER: 11280637
SUSPENSION
Jan 17, 2020
Incident date: Nov 6, 2019
I AM ALSO HAVING THE IDENTICAL PROBLEM ISSUE AS STATED IN: NHTSA ID NUMBER: 11280637
STEERING
Jan 17, 2020
Incident date: Nov 6, 2019
I AM ALSO HAVING THE IDENTICAL PROBLEM ISSUE AS STATED IN: NHTSA ID NUMBER: 11280637
SUSPENSION
Nov 17, 2019
Incident date: Feb 12, 2019
UPON DRIVING OVER CERTAIN BUMPS IN THE ROAD, THE SUSPENSION HAS THE SENSATION THAT THE WHEELS AND/OR LUG NUTS ARE LOOSE. THIS PRODUCES A DISTURBING SIDE TO SIDE MOVEMENT THAT FEELS LIKE THE VEHICLE LACKS CONTROL. THIS CONDITION IS RELATED TO THE FACT THAT ROTORS WEAR OUT PREMATURELY; TWO SETS IN 4... Read more
STEERING
Nov 17, 2019
Incident date: Feb 12, 2019
UPON DRIVING OVER CERTAIN BUMPS IN THE ROAD, THE SUSPENSION HAS THE SENSATION THAT THE WHEELS AND/OR LUG NUTS ARE LOOSE. THIS PRODUCES A DISTURBING SIDE TO SIDE MOVEMENT THAT FEELS LIKE THE VEHICLE LACKS CONTROL. THIS CONDITION IS RELATED TO THE FACT THAT ROTORS WEAR OUT PREMATURELY; TWO SETS IN 4... Read more
SERVICE BRAKES
Nov 17, 2019
Incident date: Feb 12, 2019
UPON DRIVING OVER CERTAIN BUMPS IN THE ROAD, THE SUSPENSION HAS THE SENSATION THAT THE WHEELS AND/OR LUG NUTS ARE LOOSE. THIS PRODUCES A DISTURBING SIDE TO SIDE MOVEMENT THAT FEELS LIKE THE VEHICLE LACKS CONTROL. THIS CONDITION IS RELATED TO THE FACT THAT ROTORS WEAR OUT PREMATURELY; TWO SETS IN 4... Read more
WHEELS:RIM
Jun 26, 2019
Incident date: Nov 19, 2018
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ CLS450. THE CONTACT STATED THAT THE VEHICLE'S WHEELS WERE NOT DESIGNED FOR DAILY DRIVING. THE RIMS WERE BENDING UNDERNEATH THE VEHICLE WHILE IT WAS IN MOTION, WHICH CAUSED A BUMPY RIDE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MASSAPEQUA (101 SUNRISE HWY, A... Read more
ENGINE
Jun 3, 2019
Incident date: May 28, 2019
MY CAR CUT OFF ON THE BUSY 405 FREEWAY AS I WAS DRIVING. I HAVE HAD THE BRAND NEW CAR 3 MONTHS . I STARED TO RECEIVE THE FOLLOWING ALERTS ON THE CAR PANEL:"BLIND SPOT ASSIST INOPERATIVE , "ACTIVE BRAKE ASSIST FUNCTIONED LIMITED" ,"ATTENTION ASSIST, SYSTEM SUSPENDED". THE CALL SLOWLY STALLED ON THE... Read more
MERCEDES-BENZ CLS 450 - All Years Overview
Complete safety history for the MERCEDES-BENZ CLS 450 across all model years (2019, 2023).
34
Total Recalls
33
Total Complaints
0
Investigations
2
Reported Crashes
0
Reported Fires
0
Reported Deaths