2014 MERCEDES-BENZ C350

5 recalls — 15 complaints — 80 TSBs

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Consequence

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Remedy

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

205 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

15 total complaints 1 crashes 1 injuries

Top Reported Components

Component	Complaints
AIR BAGS	8
ELECTRICAL SYSTEM	1
STEERING	1
VEHICLE SPEED CONTROL	1
SERVICE BRAKES	1
POWER TRAIN	1
STRUCTURE:BODY	1
STRUCTURE:BODY:DOOR:HANDLE:INTERIOR	1

Incident date: Jan 1, 2026

The contact owns a 2014 Mercedes-Benz C350. The contact stated that while the vehicle was parked, the front driver’s side interior door latch detached. The contact had to reach through the front driver’s side window to open the front driver's side door using the exterior door handle. No warning ... Read more

Incident date: Aug 13, 2025

The contact owns a 2014 Mercedes-Benz C350. The contact stated that while attempting to start the vehicle, the air bag and the driver’s side air bag malfunction service required warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was determined that the ai... Read more

Incident date: Nov 11, 2020

1. the component that failed was the front stationary sunroof panel, and what failed on it was the adhesive which leads to it leaking water, and the potential of even falling off while driving 2. it could lead to falling off on the highway which could lead to damages to it or other vehicles around i... Read more

Incident date: Jul 1, 2023

I was driving my vehicle when the transmission started shifting erratically. The shifts were not smooth but hard and the car was shuddering. Yes the vehicle is available for inspection. My safety and the safety of others were at risk due to the erratic behavior of the vehicle and how it affected m... Read more

Incident date: Mar 27, 2023

2014 Mercedes-Benz E-350 4matic. Brake fluid and Brake warning lights illuminated. The vehicle was taken to the local dealer where the service technician advised the brake lines to the rear tries were rusted and had to be replaced . The vehicle was repaired at a estimated cost of $2,900. The appro... Read more

Incident date: Feb 1, 2019

I WAS NOTIFIED IN FEBRUARY 2019 THAT CAR NEEDED THE AIR BAGS REPLACED! HERE A YEAR AND A HALF LATER THEY STILL DON'T HAVE THE PARTS! I THINK THEY ARE LIEING TO ME!

Incident date: Apr 1, 2020

I HAVE AN OPEN RECALL FOR MY AIRBAGS SINCE JANUARY OF 2019. I AM SHIPPING MY VEHICLE THROUGH THE MILITARY IN 2 MONTHS BUT AM FILLING THE PAPERWORK OUT NOW AND ONE OF THE CRITERIA IS THAT THE CAR CANNOT HAVE ANY OPEN RECALLS. WHEN I DID RESEARCH ON THE RECALL IT IS STILL OPEN AND UNABLE TO BE FIXED D... Read more

Incident date: Feb 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. ME... Read more

Incident date: Feb 23, 2019

2014 MERCEDES BENZ C350. CONSUMER WRITES IN REGARDS TO DEFECTIVE ACCELERATION SYSTEM. *LD THE CONSUMER STATED THE CRUISE CONTROL MALFUNCTIONED CAUSING A 4 CAR COLLISION. THE CONSUMER STATED THE INFORMATION IN THE POLICE REPORT WAS FALSE AND THAT THE CRASH WAS INADEQUATELY INVESTIGATED. *JS

Crash 1 injured

Incident date: Apr 13, 2019

FRONT RIGHT MALFUNCTION

Incident date: Dec 1, 2017

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON DECEMBER 17, 2017. MERCEDES-BENZ OF AUGUSTA (3061 WASHINGTON ROAD, AUGUSTA, GA 30907, 7... Read more

Incident date: Dec 26, 2017

STEERING WHEEL SPRING GROUNDING PROBLEM CAN ACCIDENTALLY DEPLOY AIRBAG. RECALLED IN OCT 2017 BUT I'M TOLD PARTS WILL NOT BE AVAILABLE UNTIL MAY 2018. THIS IS AN UNREASONABLY LONG TIME. I WENT TO TRADE-IN THIS CAR TO PURCHASE A NEW ONE AND WAS TOLD THAT NO DEALER CAN SELL A CAR WITH A PENDING SAFE... Read more

Incident date: Dec 26, 2017

Incident date: Nov 6, 2017

TAKATA RECALL: MY MERCEDES DEALER CANNOT REPAIR OR REPLACE THE AIR BAG, CAUSING ME TO CONTINUE TO DRIVE AN UNSAFE VEHICLE AND RISK PERSONAL INJURY OR DEATH.

EPA Fuel Economy — 2014 MERCEDES-BENZ C350

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	20.0	29.0	23.0	Premium	$3,000
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	20.0	28.0	23.0	Premium or E85	$3,000
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	20.0	29.0	23.0	Premium	$3,000

CO2 Emissions: 378.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2014 MERCEDES-BENZ C350

80 manufacturer communications from 61 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	15
060000 ENGINE AND ENGINE COOLING	9
220000 SEATS	4
100000 POWER TRAIN	4
350000 EQUIPMENT	4
160000 STRUCTURE	4
010000 STEERING	3
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	3

162000 STRUCTURE:BODY

As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg

160000 STRUCTURE

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

160000 STRUCTURE

Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega

110000 ELECTRICAL SYSTEM

Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed

110000 ELECTRICAL SYSTEM

Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.

060000 ENGINE AND ENGINE COOLING

After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.

160000 STRUCTURE

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the ?590 Mar

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

030000 SERVICE BRAKES, HYDRAULIC

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

350000 EQUIPMENT

120000 LIGHTING (PWS)

350000 EQUIPMENT

020000 SUSPENSION

Throttle lift-off clunking noises at drive shafts of front axle

356000 EQUIPMENT ADAPTIVE/MOBILITY

Throttle lift-off clunking noises at drive shafts of front axle

100000 POWER TRAIN

Throttle lift-off clunking noises at drive shafts of rear axle

060000 ENGINE AND ENGINE COOLING

Check coolant hose from expansion reservoir to cooler and replace if necessary

118000 ELECTRICAL SYSTEM:SOFTWARE

Update engine electronics (ME-SFI) control unit software

060000 ENGINE (PWS)

Update engine electronics (ME-SFI) control unit software

353000 EQUIPMENT:ELECTRICAL

MB App iHeart Radio is no longer available after a head unit update

150000 SEAT BELTS

Seat belt extender toothed rack sluggish or makes noises

060000 ENGINE AND ENGINE COOLING

Check Engine Light is on with DTC P030185/ P030685 for misfire cylinder 1 and 6.

060000 ENGINE (PWS)

Oil in engine wiring harness

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Ticking or pulsing noise from high-pressure pump and/or fuel injectors.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.

980000 UNKNOWN OR OTHER

Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamps fogged.

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

"Anti-theft protection activated".

061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

Gasket may settle causing a slight oil leak.

980000 UNKNOWN OR OTHER

Gasket may settle causing a slight oil leak.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

ESP, BAS, PRE-SAFE - Fault message in instrument cluster

060000 ENGINE AND ENGINE COOLING

Engine noises after engine start

021400 SUSPENSION:FRONT:MACPHERSON STRUT

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

021000 SUSPENSION:FRONT

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

022400 SUSPENSION:REAR:SHOCK ABSORBER

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

220000 SEATS

The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.

220000 SEATS

Noises from flat spring core in backrest

220000 SEATS

Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.

350000 EQUIPMENT

A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are

060000 ENGINE AND ENGINE COOLING

The engine diagnosis warning lamp - check engine lamp (CEL) is active. One or more of the faults relating to the throttle valve actuator (M16/6) listed under 'Control unit / Fault' is/are stored in the engine control unit (N3/10).

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

110000 ELECTRICAL SYSTEM

The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

Battery discharged, vehicle does not start.

100000 POWER TRAIN

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)

010000 STEERING

Creaking noise when making vertical or longitudinal adjustment to electrical steering column

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp is active or message "Starts remaining xxx" in instrument cluster.

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

010000 STEERING

Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

353000 EQUIPMENT:ELECTRICAL

This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

060000 ENGINE AND ENGINE COOLING

Traces of oil in area of oil cooler (inner V) on engine 642

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700

198000 TIRES:TEMPORARY/EMERGENCY SPARE TIRE

This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Merced

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal

110000 ELECTRICAL SYSTEM

The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the display remains dark.

100000 POWER TRAIN

FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce

118000 ELECTRICAL SYSTEM:SOFTWARE

Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.

354000 EQUIPMENT:MECHANICAL

Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.

180000 VEHICLE SPEED CONTROL

Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.

130000 VISIBILITY

Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

060000 ENGINE AND ENGINE COOLING

Engine rattling noise after engine start for several seconds

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

120000 EXTERIOR LIGHTING

Fault message in display - Right rear turn signal light inoperative

130000 VISIBILITY

Outside mirror fogged.

190000 TIRES

Model X204 (GLK 250 BT) with AMG Styling Package 321. Model Year 2013 Install Tire Fit Kit, Replace Monroney Label

070000 FUEL SYSTEM, GASOLINE

Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.

110000 ELECTRICAL SYSTEM

Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M

MERCEDES-BENZ C350 — All Years Overview

Complete safety history for the MERCEDES-BENZ C350 across all model years (2010–2015).

34 Total Recalls

138 Total Complaints

0 Investigations

4 Reported Crashes

2 Reported Fires

0 Reported Deaths

MERCEDES-BENZ C350 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017	0	2	View
2015	5	9	View
2014 (current)	5	15
2013	7	24	View
2012	7	39	View
2011	5	26	View
2010	5	23	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View