2012 MERCEDES-BENZ C350

7 recalls — 39 complaints — 74 TSBs

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Consequence

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Remedy

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

205 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012 C250, C250 Coupe, C300, C350, C350 Coupe, C63 AMG, and C63 AMG Coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. An incorrect replacement front passenger air bag may have been installed.

Consequence

An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060011.

640 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Consequence

An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.

Remedy

640 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Consequence

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

288,779 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold,... Read more

Consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer s... Read more

104,119 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

39 total complaints

Top Reported Components

Component	Complaints
AIR BAGS	27
ENGINE	2
FUEL/PROPULSION SYSTEM	2
SUSPENSION	2
UNKNOWN OR OTHER	1
ELECTRICAL SYSTEM	1
STRUCTURE:BODY	1
VISIBILITY:SUN/MOON ROOF ASSEMBLY	1
POWER TRAIN	1
FUEL SYSTEM, GASOLINE	1

Incident date: Oct 1, 2023

The contact owns a 2012 Mercedes-Benz C350. The contact stated while the vehicle was parked, the contact noticed a strong smell of fuel around the exterior of the vehicle. In addition, the contact stated that while driving the vehicle, the fuel odor was extremely strong, and the contact could not wi... Read more

Incident date: Feb 21, 2023

My car’s left side rear subframe is cracked due to corrosion. I started hearing a weird noise a week ago, and my car suddenly veered to the left side when I pressed the brake. I almost crashed my car because the car moved to the left of the yellow line on the road. I searched about this issue on G... Read more

Incident date: Feb 21, 2023

Incident date: Jul 1, 2022

The contact owns a 2012 Mercedes-Benz C350. The contact stated while driving at an undisclosed speed, the sunroof glass shattered and landed on the sunroof cover. There was no impact on the sunroof that could have caused the sunroof to shatter. The contact and his daughter did not sustain any injuri... Read more

Incident date: May 3, 2021

1. The (RH) rear suspension forward link attach point on the rear Suspension Cross-Member (Mercedes-Benz P/N: 204-350-01-41), separated from the sub frame due to internal corrosion of the Suspension Cross-Member. Part available for inspection. 2. When part failed, the RH rear wheel alignment was ... Read more

Incident date: May 3, 2021

Incident date: Mar 18, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE R... Read more

Incident date: Feb 1, 2019

1 YEAR AFTER RECEIVING RECALL LETTER FOR TAKATA AIRBAG RECALL (PHASE 4). MERCEDES BENZ OF SAN DIEGO STILL WILL NOT REPLACE THE AIRBAG. THEY WILL NOT GIVE A DATE. THEY PROVIDED A TELEPHONE # FOR MERCEDES CORPORATE CUSTOMER CARE. THE MENU ITEMS FOR AIRBAG STATUS LEADS TO A CALL THAT IS NEVER ANSWERED... Read more

Incident date: Jan 18, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF PEMBROKE PINES (954- 644-5035, LOCATED AT 14199 PINES BOULEVARD, PEMBROKE PINES, FL 33027) AND WAS INFORMED THAT THE P... Read more

Incident date: Jan 18, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPA... Read more

Incident date: Dec 1, 2017

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2017. THE CONTACT SPOKE WITH RALLYE MOTOR (1600 NORTHERN BOULEVARD, ROSLYN,... Read more

Incident date: Aug 1, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL R... Read more

Incident date: Jul 1, 2016

KNOWN FAULT OF RATTLING NOISE AFTER ENGINE START FOR SEVERAL SECONDS 07-16-2013 ENGINE 276, ENGINE 278, ENGINE 157 TOPIC NUMBER VERSION DESIGN GROUP DATE VALIDITY REASON FOR CHANGE

Incident date: Feb 1, 2019

2012 MERCEDES BENZ C350. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

Incident date: Jun 7, 2019

THE STEERING WHEEL LOCKED COULD NOT START THE CAR. CAR WAS DRIVEN THEN TURNED OFF, WHEN YOU RETURN TO THE VEHICLE, IT WILL NOT TURN ON.EVERYTHING WAS UNRESPONSIVE,WHICH WONT TURN ON ENGINE. HAD TO TOW TO DEALERSHIP IT COST ME 1800.00. SO THEY SAID THE ELECTRICAL FOR CAR WAS BAD. THEN MY FUEL TANK... Read more

Incident date: Jun 7, 2019

Incident date: Jan 10, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF AUGUSTA AT 706-860-1111 (LOCATED AT 3061 WASHINGTON RD, AUGUSTA, GA 30907) AND WAS INFORMED THAT THE PARTS WERE NOT AVA... Read more

Incident date: Jan 18, 2017

TAKATA RECALL (#17V017) - MY ISSUE WITH THIS RECALL IS THE UNACCEPTABLE TIMELINESS IN MAKING THE NECESSARY REPAIR. IN JANUARY 2017, I WAS NOTIFIED VIA A RECALL LETTER FROM MERCEDES THAT MY CAR'S FRONT PASSENGER-SIDE AIR BAG WAS AFFECTED BY THE TAKATA INFLATOR RECALL AND I WOULD BE NOTIFIED WHEN A RE... Read more

Incident date: Jan 18, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NEW COUNTRY MOTOR CARS, INC, 1 WESTON ST, ... Read more

Incident date: Feb 2, 2017

TAKATA RECALL. I RECEIVED THE RACALL NOTICE FEB.2017 WITH NOTIFICATION OF FURTHER NOTICE ONCE PARTS ARE AVAILABLE. FIRST OF LET ME ADDRESS THAT THIS IS A HUGE SAFETY CONCERN AND IT IS ALMOST 2 YEARS AGO SINCE FIRST NOTICE. SECOND OF ALL I AM TRYING TO SELL MY CAR BUT DO NOT RECEIVE THE VALUE I ... Read more

Incident date: Jun 25, 2017

I HAVE RECEIVED NOTICE THAT MY AIRBAGS ARE AT DEFAULT AND HAVE A RECALL FOR BEING DEFECTIVE. MERCEDES-BENZ HAS TOLD ME THAT THEY ARE NOT ABLE TO REPAIR THIS ISSUE, SO I AM DRIVING AROUND WITH AIRBAGS THAT MAY CAUSE SERIOUS INJURY OR DEATH UPON AN ACCIDENT. CURRENTLY I HAVE NOT BEEN ABLE TO HAVE THI... Read more

Incident date: Feb 9, 2016

TAKATA RECALL. NOTIFIED OF RECALL IN FEB 2016, BUT AIRBAGS HAVE NOT BEEN FIXED OR REPLACED.

Incident date: Jun 11, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER; THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (BAKER MOTOR COMPANY OF CHARLESTON, 843-628-0202) WAS CALLED AND CONFIRMED THAT THE PART... Read more

Incident date: Aug 4, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS ... Read more

Incident date: Mar 1, 2017

TAKATA PASSENGER AIRBAG RECALL IN MERCEDES BENZ C 350 / 2012 THE RECALL NOTICE WAS DATED MARCH 2017. AS OF TODAY, MERCEDES SAN DIEGO AND HOEHN MERCEDES CARLSBAD HAVE NO SAFE REPLACEMENT PASSENGER AIRBAGS AVAILABLE TO INSTALL. WHAT'S THE USE OF A RECALL IF THERE IS NO BETTER PRODUCT? I WANT TO ... Read more

Incident date: Jan 31, 2017

NO RESOLUTION SINCE JANUARY 2017, I AM AN ACTIVE DUTY SOLDIER OFTEN AFRAID TO CONTINUE DRIVING FOR FEAR OF FAULTY AIRBAG AND THE AFTERMATH OF BODILY INJURY THAT COULD POTENTIALLY OCCUR TO ME AND OTHERS.

Incident date: Dec 27, 2017

TAKATA RECALL

Incident date: Oct 18, 2017

I HAVE CONTACTED THE MERCEDES BENZ DEALERSHIP TWICE SINCE THE AIRBAG RECALL. I WAS TOLD BOTH TIMES THAT THEY DO NOT HAVE THE PARTS TO REPLACE MY RECALLED AIRBAGS. MY SAFETY IS IN DANGER UNTIL THE PARTS ARE MADE AVAILABLE. THAT IS MY COMPLAINT.

Incident date: Oct 18, 2017

Incident date: Dec 1, 2017

MY CAR HAS A STRONG ODER OF GAS. IS IT SAFE TO EVEN DRIVE TO A SHOP? HAVE THERE BEEN OTHER COMPLAINTS SIMILAR TO MINE?

Incident date: Dec 1, 2017

MY CAR HAS A STRONG ODER OF GAS. IS IT SAFE TO EVEN DRIVE TO A SHOP? HAVE THERE BEEN OTHER COMPLAINTS SIMILAR TO MINE?

Incident date: Jan 10, 2017

TAKATA RECALL.... I HAVE BEEN WAITING FOR A NEW INFLATOR SINCE JANUARY 10TH, 2017. MERCEDES DEALERS DON'T SEEM TO CARE, JUST WANT TO SELL ME A NEW CAR... SIGNED FRUSTRATED 12/14/17

Incident date: Mar 1, 2017

TAKATA RECALL. IT'S BEEN 8 MONTHS SINCE I RECEIVED THE RECALL LETTER FROM MERCEDES-BENZ, I ALSO MADE NUMEROUS PHONE CALLS TO MERCEDES-BENZ, ALL I HAVE BEEN TOLD IS THAT MB DOESN'T HAVE THE REPLACEMENT AIRBAG, SO MY CAR STILL HAVEN'T BEEN FIXED.THIS IS A SAFETY ISSUE, IT SHOULDN'T BE TAKING SO LONG... Read more

Incident date: Feb 1, 2017

TAKATA RECALL

Incident date: Sep 17, 2017

TAKATA RECALL

Incident date: Nov 1, 2017

TAKATA RECALL - REPLACEMENT TAKING FOREVER

Incident date: Aug 15, 2017

TAKATA RECALL - RECEIVED NOTIFICATION OF THE EMAIL BUT HAVE NOT BEEN NOTIFIED THAT REPLACEMENT PARTS ARE AVAILABLE.

Incident date: Mar 20, 2017

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS ... Read more

Incident date: Jul 8, 2017

HAVE A RECALL NOW IT HAD TO TRADE IT IN FOR A GOOD VALUE

EPA Fuel Economy — 2012 MERCEDES-BENZ C350

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	20.0	29.0	23.0	Premium	$3,000
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	19.0	28.0	22.0	Premium or E85	$3,150

CO2 Emissions: 386.4 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2012 MERCEDES-BENZ C350

74 manufacturer communications from 57 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	15
060000 ENGINE AND ENGINE COOLING	8
160000 STRUCTURE	4
350000 EQUIPMENT	4
220000 SEATS	4
100000 POWER TRAIN	4
010000 STEERING	3
118000 ELECTRICAL SYSTEM:SOFTWARE	2

162000 STRUCTURE:BODY

As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg

160000 STRUCTURE

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

160000 STRUCTURE

Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega

110000 ELECTRICAL SYSTEM

Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed

110000 ELECTRICAL SYSTEM

Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.

060000 ENGINE AND ENGINE COOLING

After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.

160000 STRUCTURE

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the ?590 Mar

110000 ELECTRICAL SYSTEM

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

030000 SERVICE BRAKES, HYDRAULIC

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

350000 EQUIPMENT

120000 LIGHTING (PWS)

350000 EQUIPMENT

020000 SUSPENSION

Throttle lift-off clunking noises at drive shafts of front axle

100000 POWER TRAIN

Throttle lift-off clunking noises at drive shafts of rear axle

356000 EQUIPMENT ADAPTIVE/MOBILITY

Throttle lift-off clunking noises at drive shafts of front axle

118000 ELECTRICAL SYSTEM:SOFTWARE

Update engine electronics (ME-SFI) control unit software

060000 ENGINE (PWS)

Update engine electronics (ME-SFI) control unit software

150000 SEAT BELTS

Seat belt extender toothed rack sluggish or makes noises

060000 ENGINE AND ENGINE COOLING

Check Engine Light is on with DTC P030185/ P030685 for misfire cylinder 1 and 6.

060000 ENGINE (PWS)

Oil in engine wiring harness

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Ticking or pulsing noise from high-pressure pump and/or fuel injectors.

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamps fogged.

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

"Anti-theft protection activated".

061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

Gasket may settle causing a slight oil leak.

980000 UNKNOWN OR OTHER

Gasket may settle causing a slight oil leak.

060000 ENGINE AND ENGINE COOLING

Engine noises after engine start

021400 SUSPENSION:FRONT:MACPHERSON STRUT

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

021000 SUSPENSION:FRONT

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

022400 SUSPENSION:REAR:SHOCK ABSORBER

Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

220000 SEATS

The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.

220000 SEATS

Noises from flat spring core in backrest

220000 SEATS

Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.

110000 ELECTRICAL SYSTEM

ESP warning message in instrument cluster. One of the fault codes C219700 or 630900 is logged in the ESP control unit (N30/4).

350000 EQUIPMENT

A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are

060000 ENGINE AND ENGINE COOLING

The engine diagnosis warning lamp - check engine lamp (CEL) is active. One or more of the faults relating to the throttle valve actuator (M16/6) listed under 'Control unit / Fault' is/are stored in the engine control unit (N3/10).

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

110000 ELECTRICAL SYSTEM

The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl

100000 POWER TRAIN

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)

010000 STEERING

Creaking noise when making vertical or longitudinal adjustment to electrical steering column

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

110000 ELECTRICAL SYSTEM

Battery discharged, vehicle does not start.

273000 LANE DEPARTURE: BLIND SPOT DETECTION

Blind Spot Assist inoperative.

010000 STEERING

Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

353000 EQUIPMENT:ELECTRICAL

This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

060000 ENGINE AND ENGINE COOLING

Traces of oil in area of oil cooler (inner V) on engine 642

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700

160000 STRUCTURE

This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Merced

110000 ELECTRICAL SYSTEM

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal

198000 TIRES:TEMPORARY/EMERGENCY SPARE TIRE

110000 ELECTRICAL SYSTEM

The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the display remains dark.

118000 ELECTRICAL SYSTEM:SOFTWARE

Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.

100000 POWER TRAIN

FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce

354000 EQUIPMENT:MECHANICAL

Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.

180000 VEHICLE SPEED CONTROL

Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.

130000 VISIBILITY

Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

060000 ENGINE AND ENGINE COOLING

Engine rattling noise after engine start for several seconds

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

120000 EXTERIOR LIGHTING

Fault message in display - Right rear turn signal light inoperative

130000 VISIBILITY

Outside mirror fogged.

190000 TIRES

Model X204 (GLK 250 BT) with AMG Styling Package 321. Model Year 2013 Install Tire Fit Kit, Replace Monroney Label

070000 FUEL SYSTEM, GASOLINE

Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.

110000 ELECTRICAL SYSTEM

Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M

MERCEDES-BENZ C350 — All Years Overview

Complete safety history for the MERCEDES-BENZ C350 across all model years (2010–2015).

34 Total Recalls

138 Total Complaints

0 Investigations

4 Reported Crashes

2 Reported Fires

0 Reported Deaths

MERCEDES-BENZ C350 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017	0	2	View
2015	5	9	View
2014	5	15	View
2013	7	24	View
2012 (current)	7	39
2011	5	26	View
2010	5	23	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View