2012 MCI J4500

7 recalls — 1 complaints — 73 TSBs

STRUCTURE:BODY:DOOR

Defect Description

Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. A... Read more

Consequence

The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

Remedy

MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

15,454 vehicles affected

Manufacturer: Motor Coach Industries, Inc

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

Defect Description

Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles... Read more

Consequence

In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

Remedy

Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricons Recall Coordinator, at [email protected] or by locating the nearest... Read more

510 vehicles affected

Manufacturer: Motor Coach Industries

STEERING:HYDRAULIC POWER ASSIST SYSTEM

Defect Description

Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steeri... Read more

Consequence

Loss of steering control may increase the risk of a crash.

Remedy

MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

2,089 vehicles affected

Manufacturer: Motor Coach Industries

SEATS

Defect Description

Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured... Read more

Consequence

If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

Remedy

MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431... Read more

607 vehicles affected

Manufacturer: Motor Coach Industries

SEAT BELTS:FRONT:ANCHORAGE

Defect Description

Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the sea... Read more

Consequence

In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.

Remedy

MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.

957 vehicles affected

Manufacturer: Motor Coach Industries

VISIBILITY:GLASS, SIDE/REAR

Defect Description

MOTOR COACH INDUSTRIES, INC (MCI) IS RECALLING CERTAIN MODEL YEAR 2009-2012 J MOTOR COACHES. DUE TO INADEQUATE BONDING, THE TRANSOM WINDOWS (THE REAR-MOST WINDOWS ON EACH SIDE), MAY DETACH FROM THE COACH.

Consequence

A TRANSOM WINDOW MAY DETACH WITHOUT WARNING, INCREASING THE RISK OF PERSONAL INJURY OR PROPERTY DAMAGE.

Remedy

MCI WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL MECHANICAL RETENTION CLIPS ON THE TRANSOM WINDOWS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 5, 2012. OWNERS MAY CONTACT MCI AT 1-800-241-2947.

615 vehicles affected

Manufacturer: MOTOR COACH INDUSTRIES, INC

ELECTRONIC STABILITY CONTROL (ESC)

Defect Description

MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2003, AND 2007-2012 E AND J MODELS ALONG WITH MODEL YEAR 2007-2012 D4000, D4005, D4500, D4505, D4000ISTV MOTOR COACHES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM OCTOBER 2002, THROUGH OCTOBER ... Read more

Consequence

IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Remedy

MCI WILL NOTIFY OWNERS AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 4, 2012. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

1,962 vehicles affected

Manufacturer: MOTOR COACH INDUSTRIES, INC

Complaint Statistics

1 total complaints

Top Reported Components

Component	Complaints
ENGINE AND ENGINE COOLING	1

Incident date: Jan 2, 2012

THIS PROBLEM EXISTS ON AT LEAST 4 OUT OF 10, MCI MOTOR-COACHES MANUFACTURED FROM 2006 TO 2013. THE PROBLEM HAS NOT BEEN REPORTED NOR INVESTIGATED BECAUSE IT REMAINS UN-DETECTED DURING ROUTINE MAINTENANCE, COMPUTER DIAGNOSTICS OR BY ANY COMPANY MECHANICS. THE ISSUE ONLY BECOMES APPARENT AFTER ... Read more

Technical Service Bulletins — 2012 MCI J4500

73 manufacturer communications from 57 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
060000 ENGINE (PWS)	10
350000 EQUIPMENT	5
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM	4
061000 ENGINE AND ENGINE COOLING:ENGINE	3
060000 ENGINE AND ENGINE COOLING	3
356000 EQUIPMENT ADAPTIVE/MOBILITY	3
110000 ELECTRICAL SYSTEM	3
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	3

110000 ELECTRICAL SYSTEM

MCI has released Technical Service Information Bulletin (TSIB) 22-12 to address concerns with water ingress in remote switch box. The TSIB provides guidance on how to rework the box to inhibit water intrusion and connector corrosion

220000 SEATS

Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.

030000 SERVICE BRAKES, HYDRAULIC

This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

This Service Bulletin informs affected owners of the steps to add a tensioner bracket to increase the tension on the A/C compressor belt.

110000 ELECTRICAL SYSTEM

This Service Bulletin informs affected owners of the steps to add a tensioner bracket to increase the tension on the A/C compressor belt.

350000 EQUIPMENT

This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.

350000 EQUIPMENT

DDC Field service campaign for GHG17 Detroit DD13 engines requiring software reprogramming and new emission label replacement. This field service applies only to MCI (Motor Coach Industries) vehicles.

060000 ENGINE AND ENGINE COOLING

This Procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with DD13 engines.

080000 FUEL SYSTEM, DIESEL

This Procedure outlines the steps to replace the fuel overflow hose and clamp on the fuel tank on model year 2011-2020 J4500 model coaches.

010000 STEERING

This Service Bulletin informs affected owners of 1997-2013 E4500 and 2001-2015 J4500 model coaches equipped with Rear Axle Steering (RAS) system of the importance of maintaining tag axle caster, and provides the procedure to adjust the cast

180000 VEHICLE SPEED CONTROL

This Service Bulletin informs affected owners of model year 2011-2019 J4500 coaches equipped with entrance door sensor MCI P/N 07-19-1176, of the procedure to adjust the entrance door sensor for proper sensor alignment. The procedure also

060000 ENGINE (PWS)

This Service Advisory informs affected owners of model year 2012-2018 J4500 model coaches that the Fan Test Switch, in the remote JBox, in some instances has been accidentally turned on and left on, resulting in the engine running cool and

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This Service Bulletin informs affected customers that they may experience water intrusion into the interior cavity of the front junction box compartment on model year 2012-2017 MCI J4500 model coaches, and that an additional seal on the int

160000 STRUCTURE

124000 EXTERIOR LIGHTING:BACK UP LIGHTS

This Service Bulletin informs affected customers that model year 2012-2018 MCI J4500 model coaches may experience fading, discoloration or delamination of the tail light assembly and that MCI will provide replacement parts at no cost to the

114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

This Service Bulletin informs affected customers to routinely inspect the wheelchair power circuit breaker and cable connections for corrosion every 6,000 miles/9,000 km on model year 2009-2017 MCI J4500 model coaches equipped with a Braun

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

This Service Bulletin supercedes Service Bulletin 446 in its entirety and informs affected customers that model year 2011-2017 MCI J4500 model coaches may exhibit signs of premature wear or cracks in the A/C compressor support tube, which m

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

This Service Bulletin informs affected customers that model year 2011-2017 MCI J4500 model coaches may exhibit signs of premature wear or cracks in the A/C compressor support tube, which may cause the drive belt for the A/C compressor to fa

200000 WHEELS

This Service Bulletin informs affected customers that ZF Friedrichshafen AG has released a Service Information bulletin regarding checking axle hubs and wheel heads if an ABS tell-tale lamp is activated during coach operation on MCI J model

107000 POWER TRAIN:AXLE HUBS

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

This Service Bulletin informs affected customers of the maintenance procedures for the Torca Accuseal clamp utilized on the connection between the after-treatment system (selective catalyst reduction device) and tailpipe; that the clamp is

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

This Service Bulletin informs customers that MCI has created a procedure outlining the required steps to clean the fixed radiator on model year 2010-2016 MCI J4500 model coaches.

356000 EQUIPMENT ADAPTIVE/MOBILITY

This Service Bulletin supersedes Service Bulletin 424 in its entirety and informs customers that MCI was notified by Cummins Inc. that it has issued a campaign to addresses the ISX lubricating oil filter bypass valve in addition to the prev

060000 ENGINE AND ENGINE COOLING

MOTOR COACH IND.: INFORMATION PROVIDED REGARDING SOME MOTOR COACHES WITH INCORRECT ENGINE COOLANT SENSOR INSTALLED WHICH MAY AFFECT OPTIMUM ENGINE PERFORMANCE AND NEED TO BE CORRECTED. MODEL J4500. NO MODEL YEARS LISTED. *PE

092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

MOTOR COACH IND.: SOME COACHES NEED TO HAVE THE LUBRICATING OIL FILTER BYPASS VALVE AND FUEL PUMP REPAIRED DUE TO VENDOR'S INSTALLATION. MODEL D, J4500. NO MODEL YEARS LISTED. *PE

070000 FUEL SYSTEM, GASOLINE

This Service Bulletin informs customers that MCI was notified by Cummins Inc. that it has released Campaign C1638 that addresses the ISX lubricating oil filter bypass valve in addition to the previous fuel pump repair actions outlined in MC

060000 ENGINE (PWS)

MOTOR COACH IND.: SOME COACHES NEED TO HAVE THE LUBRICATING OIL FILTER BYPASS VALVE AND FUEL PUMP REPAIRED DUE TO VENDOR'S INSTALLATION. MODEL D, J4500. NO MODEL YEARS LISTED. *PE

122000 EXTERIOR LIGHTING:FOG LIGHTS

This Service Bulletin informs affected customers that MCI has made design changes to the fog light installation on model year 2012-2014 MCI J4500 model coaches replacing the 55W bulb with a 35W bulb which will improve product reliability by

061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

This Service Bulletin informs affected customers that MCI was notified by Cummins Inc. that it has issued a campaign to address ISX high pressure fuel pump ceramic plunger fractures as well as the potential of damage to the roller/tappet as

114000 ELECTRICAL SYSTEM:WIRING

This Service Bulletin informs affected customers that MCI was notified by Mobile Climate Control (MCC) regarding a potential issue with the wiring in the condenser compartment. The absence of heat shrink on a crimp connector in the condens

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

MCI: DUE TO VENDOR PROGRAMMING, TO PREVENT FAULT CODES AND PERFORMANCE ISSUES, THE SOFTWARE FOR ENGINE WILL BE REPROGRAM AND FUEL MAPS. MODEL J4500 SERIES. NO MODEL YEARS LISTED. *PE

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

This Service Bulletin informs affected customers that the diesel exhaust fluid (DEF) pressure line may exhibit signs of fatigue and melting on model year 2011-2014 MCI J4500 model coaches, and that MCI will remedy the affected coaches at no

060000 ENGINE (PWS)

MOTOR COACH IND. (MCI): TO CORRECT AN ACTIVE FAULT CODE (2311), EXPERIENCED IN THE ENGINE, A NEW CALIBRATION ECM IS BEING INSTALLED. *PE

060000 ENGINE (PWS)

This Service Bulletin informs affected customers that the diesel particulate filter (DPF) cradle may exhibit signs of fatigue and cracking on model year 2012-2014 MCI J4500 model coaches equipped with DD13 engine, and that MCI will remedy t

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

MCI: AN INCORRECT PART FOR APPLICATION FOR DIESEL EXHAUST FLUID (DEF) NOZZLE SUPPLY HOSE AND METERING UNIT FITTING RESULTED IN LEAKING DEF, THE ILLUMINATION OF CHECK ENGINE TELL TALE LIGHT ON INSTRUMENT PANEL AND IF NOT ADDRESSED, ENGINE W

092200 FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

080000 FUEL SYSTEM, DIESEL

060000 ENGINE (PWS)

This Service Bulletin informs affected customers that the incorrect diesel exhaust fluid (DEF) nozzle supply hose and metering unit fitting was utilized on model year 2012-2013 MCI J4500 model coaches equipped with a DD13 2010 EPA engine wh

081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

MCI: AN INCORRECT SENSOR WIRING, FOR DEF TANK LEVEL SENSOR, AT PRODUCTION PLANT CAUSES THE CHECK ENGINE LIGHT TO COME ON AND WOULD NEED TO BE REWIRED. MODEL J4500. NO YEARS LISTED. *PE

114000 ELECTRICAL SYSTEM:WIRING

MCI: AN INCORRECT SENSOR WIRING, FOR DEF TANK LEVEL SENSOR, AT PRODUCTION PLANT CAUSES THE CHECK ENGINE LIGHT TO COME ON AND WOULD NEED TO BE REWIRED. MODEL J4500. NO YEARS LISTED. *PE

060000 ENGINE (PWS)

This Service Bulletin informs affected customers that customers may experience an active diagnostic code 1761-2 and the check engine light on model year 2012-2013 MCI J4500 model coaches, and that MCI will remedy the affected coaches at no

010000 STEERING

This Service Bulletin informs affected customers that the electronic control unit (ECU), which controls the antilock braking system (ABS) on the trailing (tag) axle, was installed incorrectly at the production plant on coaches equipped with

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

060000 ENGINE (PWS)

This Service Bulletin informs customers that MCI was notified by Cummins Inc. that it has released Campaign C1344 that addresses a calibration change, which Cummins advises will improve the engine and aftertreatment reliability on Cummins I

050000 PARKING BRAKE

MCI: INFORMATION PROCEDURE OUTLINING OPERATIONAL CHECKS FOR PARK BRAKE AUTOMATIC ACTUATION OPERATION AND PRIMARY BRAKE SYSTEM ON CERTAIN COACHES. MODELS E4500 SERIES, J4500 SERIES. NO MODEL YEARS LISTED. *PE

045000 SERVICE BRAKES, AIR:DISC

350000 EQUIPMENT

MCI: THRESHOLD WARNING SYSTEM WILL HAVE AN IMPROVED CONTINUOUS, AUDIBLE WARNING BEEP, UNDER CONDITIONS OF STATIONARY OBJECT IN DOORWAY OF WHEELCHAIR LIFT AND/OR MOVING PERSON. MODEL J4500. NO MODEL YEARS LISTED. *PE

162300 STRUCTURE:BODY:DOOR

This Service Bulletin informs affected customers that the wheelchair lift threshold warning system (TWS) function requires improvement on model year 2012-2013 MCI J4500 model coaches equipped with the Actia multiplex system. The threshold

356000 EQUIPMENT ADAPTIVE/MOBILITY

This Service Bulletin informs affected customers that MCI was notified by Shaw Development that the diesel exhaust fluid (DEF) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may r

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

060000 ENGINE (PWS)

This Service Bulletin informs affected customers that MCI was notified by Cummins Inc. that it has issued campaign C1241 that addresses a calibration issue, which results in the engine brakes being energized with 24 volts rather than the re

060000 ENGINE (PWS)

MCI: THE ENGINE BRAKES ARE BEING ENERGIZED WITH 24 VOLTS INSTEAD OF REQUIRED 12 VOLTS DUE TO CALIBRATION ISSUE AND INFORMATION IS PROVIDED REGARDING RECALIBRATING ECM AND REPLACING TWO ENGINE BRAKE SOLENOIDS. MODELS 3, E4500, J4500 SERIE

060000 ENGINE (PWS)

MCI: INFORMATION PROVIDED REGARDING THE REPLACEMENT STEPS OF EXISTING ENGINE HARNESS P CLIP, IF IN THE EVENT LOOM DAMAGE OR CHAFING HAS OCCURRED. MODELS E, J SERIES. NO MODEL YEARS LISTED. *PE

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

This Service Bulletin informs affected customers that the retention nut utilized on the Leece Neville alternator pulley installation is not maintaining the proper torque which may result in alternator bearing failure on model year 2011-2012

112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

MOTOR COACH IND.: THE ALTERNATOR BEARING FAILS ON EXISTING RETENTION NUT DUE TO FAILURE OF PROPER TORQUE UTILIZED FOR LEECE NEVILLE ALTERNATOR PULLEY. MODELS D, E4500, J4500. NO MODEL YEARS LISTED. *PE

161000 STRUCTURE:FRAME AND MEMBERS

MOTOR COACH INC: DRIVE AXLE SUSPENSION SUPPORT STRUCTURE MAY ACCUMULATE WATER CAUSING SUPPORT STRUCTURE DAMAGE DUE TO EXPANSION, IN FREEZING TEMPERATURES, WHILE COACH IS BEING OPERATED. MODELS E4500, J4500. NO MODEL YEARS LISTED.

160000 STRUCTURE

061000 ENGINE AND ENGINE COOLING:ENGINE

MCI: SMARTWAVE FULL FUNCTION DISPLAY FAILS TO RECEIVE SENSOR DATA FROM TIRE POSITIONS DUE TO ELECTROMAGNETIC INTERFERENCE (EMI) BY 24V MP BRUSH TYPE BOOST PUMP MOTOR PREVENTION OF REQUIRED RECEPTION OF TIRE SENSOR DATA. *PE

015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM

MCI: ADDITIONAL LOAD PLACED ON ENGINE'S INTERNAL GEARS, RESULTING IN VIBRATION TRANSMITTED TO STEERING WHEEL CAUSED BY AIR COMPRESSOR CUTTING IN, AT LOW SPEED, AND A DEMAND FOR POWER STEERING. *PE

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

MCI: ON SOME COACHES, DUE TO AN ABSENCE OF WASHER, THE FAN CLUTCH BRACKET BUSHING MAY WALK OUT OF BRACKET AND ALLOW CLUTCH MISALIGNMENT AND BELT FAILURE. *PE

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

MCI: THE MANUFACTURING PROCESS OF FAN CLUTCH COOLING RING FINS MAY CAUSE COACHES TO EXPERIENCE MISSING PORTIONS AND/OR STRESS CRACKS. NO MODEL YEARS LISTED. *PE

114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

MCI: DUE TO FAILURE OF DIODE, WHICH CAUSED DESIGNATED FUSE TO BLOW, THE BOOST PUMP (CODE A22) FAIL TO OPERATE PROPERLY. NO MODEL YEARS LISTED. *PE

061000 ENGINE AND ENGINE COOLING:ENGINE

MCI: DUE TO FAILURE OF DIODE, WHICH CAUSED DESIGNATED FUSE TO BLOW, THE BOOST PUMP (CODE A22) FAIL TO OPERATE PROPERLY. NO MODEL YEARS LISTED. *PE

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

MOTOR COACH INDUSTRIES: ON SOME COACHES, WATER MAY MIGRATE ONTO/INTO THE TRANSMISSION AND/OR THE FILL TUBE, THROUGH THE BREATHER VENT THAT IS LOCATED ON TOP OF TRANSMISSION. NO MODEL YEARS LISTED. *PE

204000 WHEELS:HUB

MOTOR COACH INDUSTRIES: BULLETIN INFORMATION ON SOME MOTOR COACHES, AT A HIGH TEMPERATURE THRESHOLD THAT THE DRIVE AXLE WHEEL HUB COVER WOULD BECOME DETACHED DURING THE OPERATION OF THE MOTOR COACH. NO MODEL YEARS LISTED. *PE

120000 EXTERIOR LIGHTING

MOTOR COACH INC: BULLETIN PERTAINING TO THE REVISED REPLACEMENT DIRECTIONAL/SIDE MARKER LIGHTS. TO ELIMINATE POTENTIAL CRACKS THAT RESULT IN WATER INTRUSION, REVISED LIGHTS FOAM BACKING WAS REMOVED BETWEEN MARKER LIGHT AND COACH BODY.

061000 ENGINE AND ENGINE COOLING:ENGINE

MOTOR COACH INC: INFORMATION FOR SOME COACHES THAT MAY HAVE BEEN INCORRECTLY SERVICED OR NOT FILLED TO FULL CAPACITY WHILE USED BY FACILITIES REGARDING THE COOLING PACKAGE SYSTEM FOR CUMMINS ENGINE. *PE

980000 UNKNOWN OR OTHER

There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for April 2024 for Motor Coach Industries.

NHTSA Safety Investigations — MCI J4500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE — Closed — Model Year: 2017

Supply and return heater hose rupture

By letter dated August 31, 2020, Motor Coach Industries (MCI) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in certain model year (MY) 2017-2020 J4500 vehicles. An ODI review of Early Warning Reporting (EWR) submissions by MCI, on MY 2017-2019 J4500 buses, iden... Read more

MCI J4500 — All Years Overview

Complete safety history for the MCI J4500 across all model years (2001–2026).

192 Total Recalls

4 Total Complaints

1 Investigations

1 Reported Crashes

0 Reported Fires

0 Reported Deaths

MCI J4500 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	0	View
2025	1	0	View
2021	5	0	View
2020	9	0	View
2019	12	0	View
2018	13	0	View
2017	8	0	View
2016	7	0	View
2015	10	0	View
2014	10	0	View
2013	7	0	View
2012 (current)	7	1
2011	13	0	View
2010	11	0	View
2009	11	0	View
2008	10	0	View
2007	8	1	View
2006	8	0	View
2005	9	0	View
2004	8	0	View
2003	9	2	View
2002	7	0	View
2001	8	0	View

Other MCI Models

Model	Recalls	Complaints
102A3	0	0	View
102B3	0	0	View
102C3	0	0	View
102D	0	0	View
102D3	0	0	View
102D3ISTV	0	0	View
102DL	0	0	View
102DL3	0	0	View