2019 MCI D4500
8 recalls — 0 complaints — 30 TSBs
25V853000 Dec 10, 2025
STRUCTURE:BODY:DOOR
Defect Description
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. A... Read more
Consequence
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
24V073000 Feb 7, 2024
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
Defect Description
Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles ... Read more
Consequence
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy
MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947.
21V971000 Dec 15, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, fiv... Read more
Consequence
A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification letters were mailed March 11, 2022. Owners may ... Read more
21V748000 Sep 24, 2021
ELECTRICAL SYSTEM
Defect Description
Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that... Read more
Consequence
MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
Remedy
MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.
21V364000 May 18, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-009.
20V352000 Jun 12, 2020
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Defect Description
Motor Coach Industries (MCI) is recalling certain 2018-2020 D4000, D4005, D4500, D4505 and D45CRTLE buses manufactured with electric cooling fans (E-fan) for the radiator and charge air cooler, Borg Warner 55SI model dual alternator configuration (with a sense stud and wire), and Parker Vansco Multi... Read more
Consequence
If the engine shuts down or loses power while the vehicle is in motion, this may increase the risk of a crash.
Remedy
MCI will notify the affected owners, and dealers will install a new application code in the Parker VMM multiplex modules increasing the overvoltage threshold limit, free of charge. The recall began July 23, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this rec... Read more
20V242000 Apr 29, 2020
SEAT BELTS
Defect Description
Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements... Read more
Consequence
Inability to use the seat belt may increase the risk of injury in the event of a crash.
Remedy
MCI will notify the affected owners, and dealers will inspect and replace the seat belts, as necessary, free of charge. MCI issued owners an interim notification June 26, 2020. The recall began January 13, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this rec... Read more
19V924000 Dec 27, 2019
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Motor Coach Industries (MCI) is recalling certain 2018-2020 D4505 and D4500 coaches equipped with an optional steerable tag axle. The tag axle mounting block clamps that retain the tie rod to obtain the forward steer orientation may slip, resulting in the tag axle being out of alignment.
Consequence
If the tag axle becomes misaligned with the front of the vehicle, the rear of the vehicle may strike other vehicles or pedestrians, increasing the risk of a crash or injury.
Remedy
MCI will notify owners, and dealers will replace the block clamps and retorque the fasteners, free of charge. The recall began February 19, 2020. Owners may contact MCI customer service at 1-800-241-2947.
No complaints found for this vehicle.
Technical Service Bulletins — 2019 MCI D4500
30 manufacturer communications from 18 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 9 |
| 110000 ELECTRICAL SYSTEM | 7 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 3 |
| 080000 FUEL SYSTEM, DIESEL | 2 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
| 220000 SEATS | 2 |
| 980000 UNKNOWN OR OTHER | 2 |
| 160000 STRUCTURE | 1 |
ITS60814
Sep 22, 2023
980000 UNKNOWN OR OTHER
Instructions to change the refrigerant compressor pulley from a single groove to a double groove to improve belt life.
ITS60814
Sep 22, 2023
100000 POWER TRAIN
Instructions to change the refrigerant compressor pulley from a single groove to a double groove to improve belt life.
TSIB 22-03
May 3, 2022
220000 SEATS
Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.
ITS60421
Apr 1, 2022
350000 EQUIPMENT
This Technical Instruction is a description of the inspections and cleaning procedures being recommended by MCI due to the parts shortages which are impacting the repair inspections associated with NHTSA Recall 21V-748. These are the same i
ITS60378
Apr 1, 2022
110000 ELECTRICAL SYSTEM
This Technical Instruction describes how to upgrade the Delco alternator indicator lamp ring terminal.
TSIB 22-02
Apr 1, 2022
080000 FUEL SYSTEM, DIESEL
This Technical Service Information Bulletin is a supplemental reminder to all MCI owners/operators of vehicles which are affected by the Cummins Equipment Recall 21E-099 and MCI Vehicle recall 21V-971.
TSIB 22-02
Apr 1, 2022
060000 ENGINE AND ENGINE COOLING
This Technical Service Information Bulletin is a supplemental reminder to all MCI owners/operators of vehicles which are affected by the Cummins Equipment Recall 21E-099 and MCI Vehicle recall 21V-971.
ITS60421
Apr 1, 2022
110000 ELECTRICAL SYSTEM
This Technical Instruction is a description of the inspections and cleaning procedures being recommended by MCI due to the parts shortages which are impacting the repair inspections associated with NHTSA Recall 21V-748. These are the same i
ITS60421
Mar 17, 2022
350000 EQUIPMENT
This Instruction to Service (ITS) is a description of the inspections being recommedned by MCI due to the parts shortages which are impacting the repair instructions associated with NHTSA Recall 21V-748. These are the same instructions as o
ITS60421
Mar 17, 2022
110000 ELECTRICAL SYSTEM
This Instruction to Service (ITS) is a description of the inspections being recommedned by MCI due to the parts shortages which are impacting the repair instructions associated with NHTSA Recall 21V-748. These are the same instructions as o
TSIB 22-01
Feb 4, 2022
110000 ELECTRICAL SYSTEM
This is an upgrade to Technical Service Information Bulletin TSIB 21-10 issued in January of 2022 which is specific to buses operating in severe duty and or corrosive environments. These bulletins have been issued to recommend interim inspe
TSIB 22-01
Feb 4, 2022
350000 EQUIPMENT
This is an upgrade to Technical Service Information Bulletin TSIB 21-10 issued in January of 2022 which is specific to buses operating in severe duty and or corrosive environments. These bulletins have been issued to recommend interim inspe
TSIB 21-10
Jan 5, 2022
110000 ELECTRICAL SYSTEM
This Technical Service Information Bulletin describes interim inspection procedures required every 6000 miles on specific motor coaches due to the global parts shortage and subsequent delay in available parts to conduct the corrective actio
TSIB 21-10
Jan 5, 2022
350000 EQUIPMENT
This Technical Service Information Bulletin describes interim inspection procedures required every 6000 miles on specific motor coaches due to the global parts shortage and subsequent delay in available parts to conduct the corrective actio
TSIB 21-01
Dec 14, 2021
030000 SERVICE BRAKES, HYDRAULIC
This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc
TSIB 21-08
Oct 6, 2021
220000 SEATS
Technical Service Information Bulletin describing an update to the Preventaive Maintenance requirements for specifically equipped motor coaches with Kiel Avane model passenger seats.
TSIB 21-05
Jun 2, 2021
060000 ENGINE AND ENGINE COOLING
This Technical Sevice Information Bulletion is to advise of a part number supersession of the coolant hump hose, MCI PN 6L-8-353, to MCI PN 06-08-2262.
SB 3139
Sep 17, 2020
350000 EQUIPMENT
This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
SB 3141
Sep 17, 2020
110000 ELECTRICAL SYSTEM
This Service Bulletin informs affected owners of the steps to install the J1939 Smartwave display to D series coaches with Parker mux to allow parameter changes without the Smartwave software.
SB 3140
Sep 11, 2020
110000 ELECTRICAL SYSTEM
This Service Bulletin notifies owner of affected vehicles that Distributed Intelligent Network Control System ("DINEK"), on behalf of I/O Controls Corporation, has issued a technical bulletin G4-MBC-HUB-05 to replace the master module.
SB 3140
Sep 11, 2020
350000 EQUIPMENT
This Service Bulletin notifies owner of affected vehicles that Distributed Intelligent Network Control System ("DINEK"), on behalf of I/O Controls Corporation, has issued a technical bulletin G4-MBC-HUB-05 to replace the master module.
SB 3133
Apr 30, 2020
350000 EQUIPMENT
This service bulletin outlines the steps to adjust the air/fuel mixture on the Spheros auxiliary heater unit for coaches operating at an altitude greater than 5000 feet above sea level.
SB 3133
Apr 30, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin outlines the steps to adjust the air/fuel mixture on the Spheros auxiliary heater unit for coaches operating at an altitude greater than 5000 feet above sea level.
P09-13
Apr 15, 2020
080000 FUEL SYSTEM, DIESEL
This Procedure outlines the steps to add an insulator to the fuel tank strap assembly to reduce excessive movement of the fuel tank. This procedure applies to 2015 - 2020 D4500 coaches equipped with an aluminum fuel tank.
P09-13
Apr 15, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This Procedure outlines the steps to add an insulator to the fuel tank strap assembly to reduce excessive movement of the fuel tank. This procedure applies to 2015 - 2020 D4500 coaches equipped with an aluminum fuel tank.
P03-275
Mar 17, 2020
350000 EQUIPMENT
This Procedure outlines the steps to install angular supports and a locking pin to the radio tray.
P03-263
Nov 21, 2019
350000 EQUIPMENT
This Procedure outlines the steps to replace the aluminum rivets with stainless steel nuts and bolts to secure the rad panel due to galvanic corrosion.
P03-263
Nov 21, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This Procedure outlines the steps to replace the aluminum rivets with stainless steel nuts and bolts to secure the rad panel due to galvanic corrosion.
P03-263
Nov 21, 2019
160000 STRUCTURE
This Procedure outlines the steps to replace the aluminum rivets with stainless steel nuts and bolts to secure the rad panel due to galvanic corrosion.
No comms 2024-04
Apr 5, 2024
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for April 2024 for Motor Coach Industries.
MCI D4500 — All Years Overview
Complete safety history for the MCI D4500 across all model years (1997–2023).
163
Total Recalls
2
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths
MCI D4500 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2023 | 1 | 0 | View |
| 2022 | 2 | 0 | View |
| 2021 | 2 | 0 | View |
| 2020 | 8 | 0 | View |
| 2019 (current) | 8 | 0 | |
| 2018 | 7 | 0 | View |
| 2017 | 5 | 0 | View |
| 2016 | 5 | 0 | View |
| 2015 | 9 | 0 | View |
| 2014 | 8 | 0 | View |
| 2013 | 5 | 0 | View |
| 2012 | 7 | 0 | View |
| 2011 | 9 | 0 | View |
| 2010 | 10 | 0 | View |
| 2009 | 11 | 0 | View |
| 2008 | 8 | 0 | View |
| 2007 | 7 | 0 | View |
| 2006 | 9 | 0 | View |
| 2005 | 10 | 0 | View |
| 2004 | 7 | 1 | View |
| 2003 | 7 | 0 | View |
| 2002 | 7 | 1 | View |
| 2001 | 5 | 0 | View |
| 2000 | 3 | 0 | View |
| 1999 | 1 | 0 | View |
| 1998 | 1 | 0 | View |
| 1997 | 1 | 0 | View |