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2010 MCI D4500

10 recalls — 0 complaints — 14 TSBs

25V853000 Dec 10, 2025
STRUCTURE:BODY:DOOR
Defect Description
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. A... Read more
Consequence
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
15,454 vehicles affected
Manufacturer: Motor Coach Industries, Inc
16V020000 Jan 20, 2016
SEATS
Defect Description
Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured... Read more
Consequence
If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Remedy
MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431... Read more
607 vehicles affected
Manufacturer: Motor Coach Industries
14V329000 Jun 16, 2014
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Motor Coach Industries, Inc (MCI) is recalling certain model year 2009-2011 D4000 and D4500 and 2010 D4505 motor coaches equipped with LED lights interior lights powered by either a Vansco or IO multiplex system. Due to the excessive power draw of the LED lights, heat may build up at the fuse block... Read more
Consequence
If this occurs, the surrounding material may be damaged and will burn, increasing the risk of a fire.
Remedy
MCI will notify owners, and dealers will replace the fuse holders, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-847-285-2090. MCI's number for this recall is 388B. Note: This recall supersedes recall 12V-250. Motorcoaches that were remedied under t... Read more
312 vehicles affected
Manufacturer: Motor Coach Industries
13V498000 Oct 17, 2013
ELECTRICAL SYSTEM
Defect Description
Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the su... Read more
Consequence
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy
MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.
10,016 vehicles affected
Manufacturer: Motor Coach Industries
12V250000 May 31, 2012
INTERIOR LIGHTING
Defect Description
MOTOR COACH INDUSTRIES, INC (MCI) IS RECALLING CERTAIN MODEL YEAR 2009-2011 D4000, D4500 AND 2010 D4505 MOTOR COACHES EQUIPPED WITH LED LIGHTS INTERIOR LIGHTS AND POWERED BY EITHER A VANSCO OR IO MULTIPLEX SYSTEM. DUE TO EXCESSIVE POWER DRAW OF THE LED LIGHTS, HEAT MAY BUILD UP AT THE FUSE BLOCK AN... Read more
Consequence
IF THIS OCCURS, SURROUNDING MATERIAL MAY BE DAMAGED AND WILL BURN, INCREASING THE RISK OF A FIRE.
Remedy
MCI WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL RE-DESIGNED WIRING, FREE OF CHARGE. THE RECALL BEGAN ON JULY 17, 2012. OWNERS MAY CONTACT MCI AT 1-866-624-2622.
312 vehicles affected
Manufacturer: MOTOR COACH INDUSTRIES, INC
11V524000 Oct 26, 2011
ELECTRONIC STABILITY CONTROL (ESC)
Defect Description
MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2003, AND 2007-2012 E AND J MODELS ALONG WITH MODEL YEAR 2007-2012 D4000, D4005, D4500, D4505, D4000ISTV MOTOR COACHES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM OCTOBER 2002, THROUGH OCTOBER ... Read more
Consequence
IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Remedy
MCI WILL NOTIFY OWNERS AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 4, 2012. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
1,962 vehicles affected
Manufacturer: MOTOR COACH INDUSTRIES, INC
11V016000 Jan 12, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Defect Description
MCI IS RECALLING CERTAIN MODEL YEAR 2010-2011 D4500, D4505, AND D4000 MOTOR COACHES. THE AFFECTED PULLEY COVERS MAY LACK CERTAIN WELDS REQUIRED TO KEEP THE COVERS ATTACHED TO THE COACH STRUCTURE.
Consequence
THE COVER WILL EVENTUALLY FAIL AS A RESULT OF FATIGUE, AND THE COVER MAY BECOME DETACHED FROM THE COACH AND FALL AND STRIKE A PERSON OR OBJECT, RESULTING IN PERSONAL INJURY OR PROPERTY DAMAGE.
Remedy
MCI WILL INSPECT AND REPLACE AS NECESSARY THE IDLER PULLEY COVERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 10, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
138 vehicles affected
Manufacturer: MOTOR COACH INDUSTRIES, INC
10V199000 May 11, 2010
POWER TRAIN:AXLE ASSEMBLY
Defect Description
MCI IS RECALLING CERTAIN MODEL YEAR 2010 D4000, D4005, D4500, D4505, E4500, AND J4500 MODEL MOTOR COACHES MANUFACTURED FROM SEPTEMBER 2009 THROUGH MAY 2010, EQUIPPED WITH ARVINMERITOR FRONT AND TAG AXLE ASSEMBLIES. THE SUSPECT AXLES MAY HAVE HAD IMPROPER TORQUE APPLIED TO THE HUB/ROTOR/WHEEL ADAPT... Read more
Consequence
THIS COULD RESULT IN A LOSS OF THE WHEEL POSSIBLY RESULTING IN A CRASH.
Remedy
MCI WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE MOTOR COACHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
335 vehicles affected
Manufacturer: MOTOR COACH INDUSTRIES, INC
10V114000 Mar 24, 2010
EQUIPMENT ADAPTIVE/MOBILITY
Defect Description
MCI HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2009 D4000 AND MODEL YEAR 2008-2010 D4500 AND D4505 MOTOR COACHES FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED ... Read more
Consequence
THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy
MCI IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVIC... Read more
249 vehicles affected
Manufacturer: MOTOR COACH INDUSTRIES, INC
10V087000 Mar 9, 2010
EQUIPMENT ADAPTIVE/MOBILITY
Defect Description
MCI IS RECALLING CERTAIN MODEL YEAR 2000-2009 D4000, MODEL YEAR 2001-2010 D4500 AND MODEL YEAR 2005-2007 D4505 COACHES EQUIPPED WITH RICON WHEELCHAIR LIFT (WCL) AND A CASSETTE-TYPE WCL COMPARTMENT DOOR. THE WHEELCHAIR LIFT MAY BECOME DISENGAGED FROM A LOCKED POSITION AND SLIDE UNRESTRAINED ON ITS R... Read more
Consequence
IF THE COACH IS IN MOTION, POTENTIAL INJURY TO PERSONS AND/OR DAMAGE TO OTHER VEHICLES OR PROPERTY COULD OCCUR.
Remedy
MCI WILL PROVIDE PARTS AND LABOR TO INSTALL FREE OF CHARGE TO CUSTOMERS, A RICON DESIGNED RETROFIT KIT THAT INCLUDES A SPRING LOADED LOCK MECHANISM. THE SAFETY RECALL BEGAN ON MARCH 31, 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE LINE AT 1-800-241-2947.
4,457 vehicles affected
Manufacturer: MOTOR COACH INDUSTRIES, INC

No complaints found for this vehicle.

Technical Service Bulletins — 2010 MCI D4500

14 manufacturer communications from 12 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM3
103000 POWER TRAIN:AUTOMATIC TRANSMISSION2
980000 UNKNOWN OR OTHER2
102000 POWER TRAIN:MANUAL TRANSMISSION1
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)1
021300 SUSPENSION:FRONT:SHOCK ABSORBER1
060000 ENGINE (PWS)1
350000 EQUIPMENT1
TSIB 22-03 May 3, 2022
220000 SEATS
Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.
TSIB 21-01 Dec 14, 2021
030000 SERVICE BRAKES, HYDRAULIC
This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc
SB 3139 Sep 17, 2020
350000 EQUIPMENT
This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
SB 3120 Oct 7, 2019
110000 ELECTRICAL SYSTEM
This Service Bulletin informs owners of the procedure to clean the batteries and reapply corrosion inhibitor every 6000 miles or 3 months, whichever first occurs.
MCI-3087 Nov 2, 2015
110000 ELECTRICAL SYSTEM
Motor Coach Industries (MCI) has received field reports of the alternator bracket on 2010 and 2013 Cummins ISX engine exhibi;ting signs of fatigue and cracking. MCI is instructing customers operating a D or J4500 serues ciacg eqkyuooed wut
SB-407 May 7, 2014
021300 SUSPENSION:FRONT:SHOCK ABSORBER
MOTOR COACH INDUSTRIES (MCI): RED 185 DUROMETER POLYURETHANE BUSHINGS WERE REPLACED WITH 288 POLYURETHANE BUSHINGS IN SHOCK ABSORBERS THAT IN COLD TEMPERATURES, WILL FAIL, CAUSING ABSORBER STUD TO BREAK, AT BUSHING, AND COACH IS NOT OPERA
SB-3082 Mar 27, 2014
060000 ENGINE (PWS)
MOTOR COACH IND. (MCI): TO CORRECT AN ACTIVE FAULT CODE (2311), EXPERIENCED IN THE ENGINE, A NEW CALIBRATION ECM IS BEING INSTALLED. *PE
SB 398B Aug 15, 2013
110000 ELECTRICAL SYSTEM
This Service Bulletin informs affected customers that due to the Actia's module internal circuit characteristic the potential may exist in which both the high side and low side output of power management module (PMM)1 may be active at the s
SB 391 Nov 13, 2012
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This Service Bulletin informs affected customers that MCI was notified by Allison Transmission that it has released Field Action Letter 2012FA03 that addresses the need for replacement of the Dual Power Inverter Module 2 (DPIM2) on model ye
SB-357 Apr 25, 2011
980000 UNKNOWN OR OTHER
MOTOR COACH INDUDSTRIES: INFORMATION ON REPLACING THE COOLANT PUMP THAT MAY HAVE A PROBLEM. *RM
354 Feb 24, 2011
102000 POWER TRAIN:MANUAL TRANSMISSION
MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM
354 Feb 24, 2011
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM
354 Feb 24, 2011
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM
No comms 2024-04 Apr 5, 2024
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for April 2024 for Motor Coach Industries.

MCI D4500 — All Years Overview

Complete safety history for the MCI D4500 across all model years (1997–2023).

163 Total Recalls
2 Total Complaints
0 Investigations
1 Reported Crashes
0 Reported Fires
0 Reported Deaths

MCI D4500 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2023 1 0 View
2022 2 0 View
2021 2 0 View
2020 8 0 View
2019 8 0 View
2018 7 0 View
2017 5 0 View
2016 5 0 View
2015 9 0 View
2014 8 0 View
2013 5 0 View
2012 7 0 View
2011 9 0 View
2010 (current) 10 0
2009 11 0 View
2008 8 0 View
2007 7 0 View
2006 9 0 View
2005 10 0 View
2004 7 1 View
2003 7 0 View
2002 7 1 View
2001 5 0 View
2000 3 0 View
1999 1 0 View
1998 1 0 View
1997 1 0 View

Other MCI Models

Model Recalls Complaints
102A3 0 0 View
102B3 0 0 View
102C3 0 0 View
102D 0 0 View
102D3 0 0 View
102D3ISTV 0 0 View
102DL 0 0 View
102DL3 0 0 View