2017 MCI D4500

5 recalls — 0 complaints — 38 TSBs

STRUCTURE:BODY:DOOR

Defect Description

Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. A... Read more

Consequence

The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

Remedy

MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

15,454 vehicles affected

Manufacturer: Motor Coach Industries, Inc

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

Defect Description

Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles ... Read more

Consequence

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Remedy

MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947.

2,114 vehicles affected

Manufacturer: Motor Coach Industries

ELECTRICAL SYSTEM

Defect Description

Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that... Read more

Consequence

MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.

Remedy

MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.

2,455 vehicles affected

Manufacturer: Motor Coach Industries

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

Defect Description

Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-009.

1,845 vehicles affected

Manufacturer: Motor Coach Industries

SEAT BELTS

Defect Description

Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements... Read more

Consequence

Inability to use the seat belt may increase the risk of injury in the event of a crash.

Remedy

MCI will notify the affected owners, and dealers will inspect and replace the seat belts, as necessary, free of charge. MCI issued owners an interim notification June 26, 2020. The recall began January 13, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this rec... Read more

641 vehicles affected

Manufacturer: Motor Coach Industries

No complaints found for this vehicle.

Technical Service Bulletins — 2017 MCI D4500

38 manufacturer communications from 26 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	11
110000 ELECTRICAL SYSTEM	10
356000 EQUIPMENT ADAPTIVE/MOBILITY	3
980000 UNKNOWN OR OTHER	2
060000 ENGINE AND ENGINE COOLING	2
162300 STRUCTURE:BODY:DOOR	1
070000 FUEL SYSTEM, GASOLINE	1
060000 ENGINE (PWS)	1

980000 UNKNOWN OR OTHER

Instructions to change the refrigerant compressor pulley from a single groove to a double groove to improve belt life.

100000 POWER TRAIN

Instructions to change the refrigerant compressor pulley from a single groove to a double groove to improve belt life.

220000 SEATS

Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.

350000 EQUIPMENT

This Technical Instruction is a description of the inspections and cleaning procedures being recommended by MCI due to the parts shortages which are impacting the repair inspections associated with NHTSA Recall 21V-748. These are the same i

110000 ELECTRICAL SYSTEM

This Technical Instruction describes how to upgrade the Delco alternator indicator lamp ring terminal.

350000 EQUIPMENT

This Instruction to Service (ITS) is a description of the inspections being recommedned by MCI due to the parts shortages which are impacting the repair instructions associated with NHTSA Recall 21V-748. These are the same instructions as o

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This is an upgrade to Technical Service Information Bulletin TSIB 21-10 issued in January of 2022 which is specific to buses operating in severe duty and or corrosive environments. These bulletins have been issued to recommend interim inspe

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This Technical Service Information Bulletin describes interim inspection procedures required every 6000 miles on specific motor coaches due to the global parts shortage and subsequent delay in available parts to conduct the corrective actio

110000 ELECTRICAL SYSTEM

030000 SERVICE BRAKES, HYDRAULIC

This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc

060000 ENGINE AND ENGINE COOLING

This Technical Sevice Information Bulletion is to advise of a part number supersession of the coolant hump hose, MCI PN 6L-8-353, to MCI PN 06-08-2262.

350000 EQUIPMENT

This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.

110000 ELECTRICAL SYSTEM

This Service Bulletin informs affected owners of the steps to install the J1939 Smartwave display to D series coaches with Parker mux to allow parameter changes without the Smartwave software.

110000 ELECTRICAL SYSTEM

This Service Bulletin notifies owner of affected vehicles that Distributed Intelligent Network Control System ("DINEK"), on behalf of I/O Controls Corporation, has issued a technical bulletin G4-MBC-HUB-05 to replace the master module.

350000 EQUIPMENT

This service bulletin outlines the steps to adjust the air/fuel mixture on the Spheros auxiliary heater unit for coaches operating at an altitude greater than 5000 feet above sea level.

356000 EQUIPMENT ADAPTIVE/MOBILITY

This service bulletin outlines the steps to adjust the air/fuel mixture on the Spheros auxiliary heater unit for coaches operating at an altitude greater than 5000 feet above sea level.

080000 FUEL SYSTEM, DIESEL

This Procedure outlines the steps to add an insulator to the fuel tank strap assembly to reduce excessive movement of the fuel tank. This procedure applies to 2015 - 2020 D4500 coaches equipped with an aluminum fuel tank.

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

This Procedure outlines steps to replace the radio tray slides and reinforce the tray to avoid the tray from rattling and cracking.

160000 STRUCTURE

This Procedure outlines the steps to replace the aluminum rivets with stainless steel nuts and bolts to secure the rad panel due to galvanic corrosion.

356000 EQUIPMENT ADAPTIVE/MOBILITY

This Procedure outlines the steps to replace the aluminum rivets with stainless steel nuts and bolts to secure the rad panel due to galvanic corrosion.

350000 EQUIPMENT

This Procedure outlines the steps to replace the aluminum rivets with stainless steel nuts and bolts to secure the rad panel due to galvanic corrosion.

060000 ENGINE AND ENGINE COOLING

This Procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with DD13 engines.

110000 ELECTRICAL SYSTEM

This Service Bulletin informs owners of the procedure to clean the batteries and reapply corrosion inhibitor every 6000 miles or 3 months, whichever first occurs.

110000 ELECTRICAL SYSTEM

This Service Bulletin informs owners of D series coaches equipped with a Delco 55 SI alternator MCI P/N (07-03-1310) to clean the alternators every 6,000 miles using the procedure as recommended by Delco.

110000 ELECTRICAL SYSTEM

Field Service Campaign D18M2 GHG17 Detroit? DD13? Software Reprogramming and Emission

151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY

This Service Bulletin informs affected owners of model year 2017 D series coaches that Johnson Controls has notified MCI that a defect may exist in certain Recaro driver's seatbelt buckles. The defect may cause the coaches' telltale to act

150000 SEAT BELTS

350000 EQUIPMENT

This Service Bulletin informs affected customers that the GFCI outlet(s) on the Sensata inverter may require replacement on model year 2014-2017 MCI D Series and model year 2014-2017 MCI J4500 model coaches, and that replacement parts are a

060000 ENGINE (PWS)

This Service Bulletin informs affected customers that the potential may exist for heat damage to occur to the rear bumper asembly on coaches equipped with an ISX G engine on model year 2015-2018 MCI D Series model coaches, and that MCI has

350000 EQUIPMENT

This Service Bulletin informs affected customers that MCI has become aware that rattling of the parcel rack compartment doors may occur on model year 2014-2017 MCI D Series and 2014-2017 MCI J4500 model coaches, and that MCI will remedy the

070000 FUEL SYSTEM, GASOLINE

THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT MCI WAS NOTIFIED BY AMEREX CORPORATION THAT THE GAS DETECTION PORTION OF THE AMEREX SAFETYNET SYSTEM IN CERTAIN CASES MAY BE DISABLED, AND THE OPERATOR DISPLAY MAY NOT INDICATE THAT THE

162300 STRUCTURE:BODY:DOOR

THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT MCI HAS MADE AN IMPROVEMENT TO THE PARCEL RACK COMPARTMENT DOOR INSTALLATION WHICH WILL MINIMIZE THE PARCEL RACK COMPARTMENT DOOR RATTLING ON MODEL YEAR 2014-2017 MCI D MODEL COACHES AND

980000 UNKNOWN OR OTHER

There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for April 2024 for Motor Coach Industries.

MCI D4500 — All Years Overview

Complete safety history for the MCI D4500 across all model years (1997–2023).

163 Total Recalls

2 Total Complaints

0 Investigations

1 Reported Crashes

0 Reported Fires

0 Reported Deaths

MCI D4500 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2023	1	0	View
2022	2	0	View
2021	2	0	View
2020	8	0	View
2019	8	0	View
2018	7	0	View
2017 (current)	5	0
2016	5	0	View
2015	9	0	View
2014	8	0	View
2013	5	0	View
2012	7	0	View
2011	9	0	View
2010	10	0	View
2009	11	0	View
2008	8	0	View
2007	7	0	View
2006	9	0	View
2005	10	0	View
2004	7	1	View
2003	7	0	View
2002	7	1	View
2001	5	0	View
2000	3	0	View
1999	1	0	View
1998	1	0	View
1997	1	0	View

Other MCI Models

Model	Recalls	Complaints
102A3	0	0	View
102B3	0	0	View
102C3	0	0	View
102D	0	0	View
102D3	0	0	View
102D3ISTV	0	0	View
102DL	0	0	View
102DL3	0	0	View