VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Defect Description
MAZDA IS RECALLING CERTAIN MODEL YEAR 2008-2009 MAZDA3 AND MAZDASPEED3 VEHICLES MANUFACTURED FROM JANUARY 7, 2008, THROUGH NOVEMBER 28, 2008. THE GROUND TERMINAL OF THE WINDSHIELD WIPER MOTOR MAY HAVE BEEN INADVERTENTLY BENT DURING ASSEMBLY. IF THIS CONDITION EXISTS THEN OVER TIME THE ELECTRICAL R
... ESISTANCE OF THE MOTOR CIRCUIT MAY INCREASE UP TO A POINT THAT THE WINDSHIELD WIPERS WOULD NOT WORK.Read more
Consequence
THE LOSS OF WIPER FUNCTION IN ADVERSE WEATHER COULD POTENTIALLY INCREASE THE RISK OF A CRASH.
Remedy
DEALERS WILL INSTALL AN ADDITIONAL GROUND HARNESS ON THE WIPER MOTOR FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JULY 15, 2011. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
103,300 vehicles affected
Manufacturer: MAZDA MOTOR CORP
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.
Consequence
POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.
Remedy
MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
215,000 vehicles affected
Manufacturer: MAZDA MOTOR CORP
ELECTRONIC STABILITY CONTROL (ESC)
Defect Description
MAZDA IS RECALLING 7,100 MY 2009 MAZDA3 VEHICLES EQUIPPED WITH DYNAMIC STABILITY CONTROL FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 126, "ELECTRONIC STABILITY CONTROL SYSTEM". THE YAW RATE MEASURED AFTER COMPLETION OF THE SINE WITH DWELL STEERING INPUT
... EXCEEDED THE TEST STANDARDS.Read more
Consequence
IMPROPER OPERATION OF THE ELECTRONIC STABILITY CONTROL.
Remedy
DEALERS WILL INSPECT AND HAVE THE UNIT REPLACED FREE OF CHARGE. THE RECALL BEGAN ON JULY 14, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
7,100 vehicles affected
Manufacturer: MAZDA MOTOR CORP
EQUIPMENT
Defect Description
THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED AB
... OVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.Read more
Consequence
THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.
2,323 vehicles affected
Manufacturer: THULE, INC.
Complaint Statistics
140 total complaints
13 crashes 1 fires 5 injuries
Top Reported Components
| Component | Complaints |
| STEERING | 34 |
| WHEELS | 19 |
| TIRES | 13 |
| TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS | 10 |
| EXTERIOR LIGHTING | 5 |
| ELECTRICAL SYSTEM | 5 |
| UNKNOWN OR OTHER | 4 |
| AIR BAGS | 4 |
| ELECTRONIC STABILITY CONTROL (ESC) | 4 |
| VEHICLE SPEED CONTROL | 3 |
Incident date: Feb 4, 2025
Brake pedal sinks to the ground d after abs is turned on due to hard braking or after hitting a dip
Incident date: Dec 21, 2024
The contact owns a 2009 Mazda Mazda3. The contact stated while the vehicle was parked, the contact noticed a puddle of fuel on the ground underneath the vehicle. The contact stated that previously there was an abnormally strong odor inside the vehicle and in the trunk. In addition, the contact state
... d that the odor was very strong, causing her to become light-headed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,212.Read more
Incident date: Mar 15, 2023
When driving and trying to negotiate a turn, or sometimes when going straight, the power assist steering simply fails (stops assisting the steering). I have to "muscle" the car off the roadway and either restart the engine or stop the car (off the road) straighten the steering wheel, restart the ca
... r, and the power assist is restored. This has happened five times in the last 9 months. So far there have been no accidents. The date velow is the most recent date of this failure.Read more
Incident date: Apr 27, 2023
For the past 9-10 months and on occasions, when I step on the brake pedal to either slow down or stop from a normal cruise speed, the engine rpm quickly jumps up to 2000 - 2500 rpm. I have to quickly brake harder and *place the auto transmission selector in NEUTRAL to fully stop the car from lunging
... forward*. The date below is the most recent date.Read more
Incident date: Apr 27, 2023
For the past 9-10 months and on occasions, when I step on the brake pedal to either slow down or stop from a normal cruise speed, the engine rpm quickly jumps up to 2000 - 2500 rpm. I have to quickly brake harder and *place the auto transmission selector in NEUTRAL to fully stop the car from lunging
... forward*. The date below is the most recent date.Read more
Incident date: Mar 24, 2022
Brake lights are causing the top of the tail light to melt on the housing.
Incident date: Jun 22, 2021
The fuel pump lock ring on my 2009 Mazda Mazdaspeed3 has failed which is causing two engine codes: P0442 and P0455. In addition there is a strong smell of gasoline fumes around the rear of the car after driving and parking. The fuel pump lock ring is a plastic threaded ring which secures and seals t
... he fuel pump and fuel level sender to the fuel tank. Mazda has released a safety recall 5121I for MY2009-2011 RX-8 and MY2006-2007 Mazdaspeed6 vehicles. Mazda states: "On certain subject RX-8 and Mazdaspeed6 vehicles, improper installation of the fuel pump mounting rings may lead to cracking of the rings, causing fuel leakage. In addition, on certain RX-8 vehicles, the fuel pump mounting rings may deteriorate due to heat exposure from the engine and exhaust pipe due to insufficient heat resistance at the top side of the fuel tank. This may also lead to cracking of the rings, causing fuel leakage. Fuel leakage may result in increased risk of fire in the presence of an ignition source near the vehicle." The faulty part number for the RX-8 matches that of the Mazdaspeed3. That is Mazda part number: BN8F-42-167 I believe the failure of this part and recall should extend to affected Mazda 3 vehicles, and any other models with the same part. I have opened a case with Mazda Corporate. Case number: 14466166445 I have uploaded a video of the smoke test performed by a local shop indicating the leak is coming from the ring: https://photos.app.goo.gl/6t6KeeaDPLgGzvvaA I have also attached a screenshot of the video, unfortunately the image quality provided by the mechanic is very poor.Read more
Incident date: Oct 5, 2021
parking brake not working due to mechanism on rear caliper is rusted solid so it can not activate brake
Incident date: Mar 26, 2021
THIS SEEMS TO HAPPEN AS I'M SLOWING DOWN, AS YOU WOULD TO MAKE A TURN ONTO A STREET OR DRIVEWAY. I TURN ON MY BLINKER, THEN THE MOMENT I PRESS THE BRAKE, ALL OF THE POWER IN THE CAR DIES, AND COMES RIGHT BACK ON. I THINK OF IT AS A QUICK RESET IT SEEMS. HOWEVER, WHEN THIS HAPPENS, THE POWER STEERING
... DOES NOT WORK, AND I'M LEFT FINISHING MY TURN WITHOUT POWER STEERING. THE POWER STEERING IS THE ONLY THING THAT DOES NOT "RESET" WHEN THE POWER FAILS. THE POWER STEERING MAY TAKE 3-6 SECONDS BEFORE IT COMES BACK. AND IT ALWAYS COMES BACK ON, BUT NOT UNTIL AFTER I'M THROUGH MY TURN. IT TYPICALLY SEEMS TO HAPPEN WHEN MY BLINKER, AND BRAKE IS APPLIED, ALMOST LIKE THE POWER OF THOSE LIGHTS SHUTS EVERYTHING OFF. BUT THIS ALL HAPPENS AT RANDOM. I HAVE A PART TIME JOB ON THE WKNDS DELIVERING FOOD. IT STARTED OUT JUST MAYBE HAPPENING ONCE A MONTH, AND THAT WAS 3-4 MONTHS AGO. NOW IT'S EVERYTIME I GO OUT, IT'S LIKELY TO HAPPEN, BUT WHEN, IT'S IMPOSSILBE TO TELL BECAUSE I CAN TRY EVERYTHING TO MAKE IT HAPPEN THAT NORMALLY MIGHT SEEM TO BE THE CAUSE AND THEN NOTHING. I'VE READ A LOT OF FORUMS RECENTLY THAT HAVE A LOT OF PEOPLE WITH EITHER EXACT PROBLEMS OR VERY SIMILAR. I DON'T LIVE IN A BIG CITY BUT FOR PEOPLE THAT ARE DRIVING THIS CAR IN A BIG CITY THATS BUSY, THIS IS VERY DANGEROUS, AND NOT ONLY THAT PEOPLE ARE GONNA END UP GETTING IN SMALL WRECKS FOR SOMETHING THAT COULD BE TAKEN CARE OF WITH A RECALL. PLEASE DO SOMETHING. I'M UNABLE TO WORK MY WKND JOB WITH THIS ISSUE SO IT'S COSTING ME 3 DAYS OF WORK UNTIL I GET IT FIXED. THANK YOU.Read more
Incident date: Mar 26, 2021
THIS SEEMS TO HAPPEN AS I'M SLOWING DOWN, AS YOU WOULD TO MAKE A TURN ONTO A STREET OR DRIVEWAY. I TURN ON MY BLINKER, THEN THE MOMENT I PRESS THE BRAKE, ALL OF THE POWER IN THE CAR DIES, AND COMES RIGHT BACK ON. I THINK OF IT AS A QUICK RESET IT SEEMS. HOWEVER, WHEN THIS HAPPENS, THE POWER STEERING
... DOES NOT WORK, AND I'M LEFT FINISHING MY TURN WITHOUT POWER STEERING. THE POWER STEERING IS THE ONLY THING THAT DOES NOT "RESET" WHEN THE POWER FAILS. THE POWER STEERING MAY TAKE 3-6 SECONDS BEFORE IT COMES BACK. AND IT ALWAYS COMES BACK ON, BUT NOT UNTIL AFTER I'M THROUGH MY TURN. IT TYPICALLY SEEMS TO HAPPEN WHEN MY BLINKER, AND BRAKE IS APPLIED, ALMOST LIKE THE POWER OF THOSE LIGHTS SHUTS EVERYTHING OFF. BUT THIS ALL HAPPENS AT RANDOM. I HAVE A PART TIME JOB ON THE WKNDS DELIVERING FOOD. IT STARTED OUT JUST MAYBE HAPPENING ONCE A MONTH, AND THAT WAS 3-4 MONTHS AGO. NOW IT'S EVERYTIME I GO OUT, IT'S LIKELY TO HAPPEN, BUT WHEN, IT'S IMPOSSILBE TO TELL BECAUSE I CAN TRY EVERYTHING TO MAKE IT HAPPEN THAT NORMALLY MIGHT SEEM TO BE THE CAUSE AND THEN NOTHING. I'VE READ A LOT OF FORUMS RECENTLY THAT HAVE A LOT OF PEOPLE WITH EITHER EXACT PROBLEMS OR VERY SIMILAR. I DON'T LIVE IN A BIG CITY BUT FOR PEOPLE THAT ARE DRIVING THIS CAR IN A BIG CITY THATS BUSY, THIS IS VERY DANGEROUS, AND NOT ONLY THAT PEOPLE ARE GONNA END UP GETTING IN SMALL WRECKS FOR SOMETHING THAT COULD BE TAKEN CARE OF WITH A RECALL. PLEASE DO SOMETHING. I'M UNABLE TO WORK MY WKND JOB WITH THIS ISSUE SO IT'S COSTING ME 3 DAYS OF WORK UNTIL I GET IT FIXED. THANK YOU.Read more
Incident date: Mar 13, 2020
WHILE DRIVING ON A PUBLIC ROAD (40 MPH) MARCH 2020, MY DAUGHTER'S 2009 MAZDA 3 LOST POWER STEERING, AND THE POWER STEERING LIGHT WENT ON HER DASHBOARD. SHE PULLED OFF THE ROAD AND CALLED US FOR HELP. WHEN THE CAR WAS TURNED ON AND OFF THE POWER STEERING RETURNED. THREE WEEKS LATER THE SAME PROBLEM O
... CCURRED. I HAVE READ NUMEROUS CASES ON MANY WEBSITES WHERE THIS IS OCCURRING. THIS SPECIFIC VIN NUMBER IS NOT INCLUDED IN THE POWER STEERING PUMP RECALL WE FOUND ONLINE, BUT IT IS ACTING LIKE IT HAS THE EXACT PROBLEM . THIS IS A HUGE CONCERN BECAUSE THE PROBLEM HAPPENS RANDOMLY WHILE DRIVING! I HAVE READ ONLINE MANY MORE DRIVERS WHO HAD THIS EXACT PROBLEM, AND THEIR CAR WAS EXCLUDED FROM THE RECALL AS WELL.Read more
Incident date: Apr 12, 2019
MY AIRBAG LIGHT ON THE DASHBOARD KEEPS TURNING ON AND OFF. SEEMS TO DEPEND ON THE WEATHER, IE, RAIN AND HIGH HUMIDITY
Incident date: Apr 12, 2019
MY AIRBAG LIGHT ON THE DASHBOARD KEEPS TURNING ON AND OFF. SEEMS TO DEPEND ON THE WEATHER, IE, RAIN AND HIGH HUMIDITY
Incident date: Jan 3, 2019
THE POWER STEERING CUTS OUT WHILE DRIVING AND THE ELECTRICITY FOR THE CAR CUTS OUT FOR A SECOND OR TWO AND THEN IT COMES BACK ON. THIS HAPPENS FREQUENTLY WHEN TURNING THE STEERING WHEEL.
Incident date: Jan 3, 2019
THE POWER STEERING CUTS OUT WHILE DRIVING AND THE ELECTRICITY FOR THE CAR CUTS OUT FOR A SECOND OR TWO AND THEN IT COMES BACK ON. THIS HAPPENS FREQUENTLY WHEN TURNING THE STEERING WHEEL.
Incident date: Jan 3, 2019
THE POWER STEERING CUTS OUT WHILE DRIVING AND THE ELECTRICITY FOR THE CAR CUTS OUT FOR A SECOND OR TWO AND THEN IT COMES BACK ON. THIS HAPPENS FREQUENTLY WHEN TURNING THE STEERING WHEEL.
Incident date: Mar 2, 2018
POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH, WHILE DRIVING IN THE STREETS OR IN THE HIGHWAY, IT HAPPENED TODAY AND DURING THE LAST WEEK A FEW TIMES
Incident date: Feb 23, 2017
ELECTRIC DRIVERS SIDE AND REAR PASSENGER SIDE WINDOW MOTORS HAVE FAILED THREE (3) TIMES IN THE PAST YEAR. WINDOW WILL NOT GO UP AND HAD TO BE REPAIRED. WHILE IN MOTION.
Incident date: Jun 1, 2016
RED TAIL LIGHT LENS MELTED SO WHEN YOU TURN ON THE LIGHTS, THE TAIL LIGHTS LOOK WHITE INSTEAD OF RED. DID THIS TO BOTH RIGHT AND LEFT SIDE TAIL LIGHTS USING ORIGINAL BULBS. I PURCHASED TWO NEW TAIL LIGHT ASSEMBLIES AND INSTALLED THEM MYSELF. AFTER THREE MONTHS THE RIGHT SIDE TAIL LIGHT AGAIN MEL
... TED SO IT NOW LOOKS WHITE.Read more
Incident date: Dec 18, 2016
WHILE INFLATING A TIRE FOR ONE OF OUR CUSTOMERS, THE VALVE STEM BROKE CAUSING ALL AIR TO ESCAPE FROM THE TIRE.
Incident date: Mar 12, 2016
TIRE PRESSURE SENSORS DEFECTIVE. I HAVE HAD TO REPLACE ALL 4 OF THE SENSORS BECAUSE OF BROKEN RETAINING NUTS OR CORRODED STEMS. 3 OF THE SENSORS FAILED DURING DRIVING, CAUSING AN IMMEDIATE LOSS OF TIRE PRESSURE, CAUSING ME TO ALSO REPLACE 3 OF MY TIRES. ANOTHER FAILED AS I WAS CHECKING THE TIRE PRES
... SURE, FALLING INTO THE TIRE. PER GOODYEAR TIRE STORES, OTHER MANUFACTURES HAVE GONE TO A REPLACEABLE RUBBER STEM BECAUSE OF THIS, BUT NOT MAZDA. FIRST SENSOR REPLACED AT MAZDA DEALERSHIP APPROXIMATELY MID 2011, SECOND SENSOR REPLACED 6/01/2013, THIRD SENSOR REPLACED 9/17/2014, AND FOURTH SENSOR REPLACED 3/12/2016 ALL BY GOODYEAR TIRE STORES.Read more
Incident date: May 1, 2014
DRIVING ON HIGHWAY, TIRE PRESSURE LIGHT CAME ON, IMMEDIATELY WENT TO SIDE OF ROAD AND TIRE RUINED. HAD TROUBLE DIRECTING CAR TO SIDE OF ROAD. FORTUNATELY, NOBODY WAS AROUND. THE TIRE SENSOR CAME APART. ON 2 OTHER TIRES, THE WERE BREAKING, SO HAD TO BE REPLACED. RUINED TIRE HAPPENED IN 2014, BUT R
... EPAIRED TIRES WERE IN 2015.Read more
Incident date: Jul 10, 2015
FIRST OFF. I'M A MECHANIC SO THIS SHOULD THROW YOU FOR A LOOP. AT 130,000 MILES MY CHECK ENGINE LIGHT KEPT COMING ON. IT SAID ENGINE RUNNING RICH. SO I COULDN'T FIND A PROBLEM WITH FUEL INJECTORS OR SENSORS OR ANY LEAK FROM INTAKE OR EXHAUST. MY IDLE WAS RUNNING HIGH SO I REPLACED FUEL INJECTORS, T
... HEN MAF SENSOR, THEN O2 SENSORS AND STILL A CHECK ENGINE LIGHT. IT SAID ENGINE RUNNING RICH "BANK 1 RUNNING RICH". THEN IT STARTED TO PUTT AND LOSE POWER. THE OVERALL PROBLEM WAS MY CLUTCH WAS GOING. AFTER IT STARTED TO SLIP I REPLACED IT AND ALL PROBLEMS WERE GONE. SO I WASTED ABOUT $500 FOR IT TO BE A CLUTCH THAT ALSO NEEDED A NEW THROW OUT BEARING AND SPOON BECAUSE THEY REDESIGNED IT WHEN THERE WAS A DEFFICIENCY BUT NO RECALL ON IT. AND BECAUSE OF THE CODE NOT TELLING ME THE RIGHT PROBLEM I ALSO NEEDED A FLY WHEEL. SO I'M OUT OVER $1400. SO MUCH FOR COMPUTERS THAT ARE SMART IN CARS.Read more
Incident date: Feb 16, 2016
TIRE PRESSURE SENSORS CORRODE AND FALL APART CAUSING TIRES TO GO FLAT INSTANTLY. I HAVE HAD 3 OF THE ORIGINAL SENSORS FAIL AND THE MOST RECENT ONE (2-16-16) ALSO DESTROYED THE TIRE. THIS HAPPENED TO MY WIFE ON 2-16-16. THESE ORIGINAL SENSORS ARE A SAFETY HAZARD AND SHOULD BE RECALLED.
Incident date: Jan 5, 2015
MY CAR DOES NOT HAVE A KEY LOCK ON THE PASSENGER SIDE. THE DOOR CAN ONLY BE UNLOCKED BY THE DRIVER'S SIDE OR BY A KEY REMOTE. I DO NOT HAVE A REMOTE. BECAUSE THE PASSENGER SIDE CAN ONLY BE OPENED BY THE DRIVER'S SIDE THIS CREATES A RISK OF INJURY FOR THE DRIVER, AS WELL AS PASSENGERS WHO ARE DEPENDE
... NT ON THE DRIVER. FOR EXAMPLE, MY MOTHER IS 80 YEARS OLD AND DEAF. SHE NEEDS ASSISTANCE WALKING. WHEN I NEED TO UNLOCK THE CAR, I HAVE TO LEAVE HER UNATTENDED ON THE PASSENGER SIDE OR BRING HER WITH ME TO THE DRIVER'S SIDE THEN WALK BACK TO THE PASSENGER SIDE. ANOTHER EXAMPLE WOULD BE IF I NEED TO UNLOCK MY CAR WHEN THERE HEAVY TRAFFIC ON THE STREET SIDE (DRIVER'S SIDE) BEFORE I CAN PUT MY DOG'S IN THE CAR, I HAVE TO LEAVE MY DOGS UNATTENDED, OR BRING THEM INTO THE STREET WITH ME. WHEN TRAFFIC IS HEAVY, MY ONLY METHOD TO UNLOCK THE CAR IS TO GO INTO HEAVY TRAFFIC. I HAVE NOTICED THERE ARE MANY CAR MANUFACTURERS NOT INSTALLING A KEY LOCK ON THE PASSENGER SIDE. I CAN'T UNDERSTAND THE REASON FOR THIS OTHER THAN SAVING ON COSTS. NOWADAYS MOST CAR KEYS ARE COUPLED WITH A REMOTE TO UNLOCK THE CAR. HOWEVER, IF THE REMOTE SHOULD FAIL, THE DRIVER CAN ONLY UNLOCK THE CAR FROM THE DRIVER'S GAIN ENTRY. THIS POSES A DANGEROUS RISK TO THE DRIVER AND PASSENGERS. TO REPLACE A FAULTY REMOTE COSTS APPROXIMATELY $150. I BELIEVE THIS APPROACH TO GAIN CAR ENTRY IS DEFECTIVE AND CAN RESULT IN INJURY OR DEATH. THERE IS A STRONG INFERENCE THAT CAR MANUFACTURERS ARE DELIBERATELY NOT INSTALLING A KEY LOCK ON THE PASSENGER SIDE TO SAVE ON MANUFACTURING COSTS AND ALSO MAKE MONEY BY HAVING THE CONSUMER BUY A REMOTE. I RESPECTFULLY REQUEST YOU LOOK INTO THIS MATTER. YOUR TIME AND EFFORTS ARE GREATLY APPRECIATED.Read more
Incident date: Jan 5, 2015
MY CAR DOES NOT HAVE A KEY LOCK ON THE PASSENGER SIDE. THE DOOR CAN ONLY BE UNLOCKED BY THE DRIVER'S SIDE OR BY A KEY REMOTE. I DO NOT HAVE A REMOTE. BECAUSE THE PASSENGER SIDE CAN ONLY BE OPENED BY THE DRIVER'S SIDE THIS CREATES A RISK OF INJURY FOR THE DRIVER, AS WELL AS PASSENGERS WHO ARE DEPENDE
... NT ON THE DRIVER. FOR EXAMPLE, MY MOTHER IS 80 YEARS OLD AND DEAF. SHE NEEDS ASSISTANCE WALKING. WHEN I NEED TO UNLOCK THE CAR, I HAVE TO LEAVE HER UNATTENDED ON THE PASSENGER SIDE OR BRING HER WITH ME TO THE DRIVER'S SIDE THEN WALK BACK TO THE PASSENGER SIDE. ANOTHER EXAMPLE WOULD BE IF I NEED TO UNLOCK MY CAR WHEN THERE HEAVY TRAFFIC ON THE STREET SIDE (DRIVER'S SIDE) BEFORE I CAN PUT MY DOG'S IN THE CAR, I HAVE TO LEAVE MY DOGS UNATTENDED, OR BRING THEM INTO THE STREET WITH ME. WHEN TRAFFIC IS HEAVY, MY ONLY METHOD TO UNLOCK THE CAR IS TO GO INTO HEAVY TRAFFIC. I HAVE NOTICED THERE ARE MANY CAR MANUFACTURERS NOT INSTALLING A KEY LOCK ON THE PASSENGER SIDE. I CAN'T UNDERSTAND THE REASON FOR THIS OTHER THAN SAVING ON COSTS. NOWADAYS MOST CAR KEYS ARE COUPLED WITH A REMOTE TO UNLOCK THE CAR. HOWEVER, IF THE REMOTE SHOULD FAIL, THE DRIVER CAN ONLY UNLOCK THE CAR FROM THE DRIVER'S GAIN ENTRY. THIS POSES A DANGEROUS RISK TO THE DRIVER AND PASSENGERS. TO REPLACE A FAULTY REMOTE COSTS APPROXIMATELY $150. I BELIEVE THIS APPROACH TO GAIN CAR ENTRY IS DEFECTIVE AND CAN RESULT IN INJURY OR DEATH. THERE IS A STRONG INFERENCE THAT CAR MANUFACTURERS ARE DELIBERATELY NOT INSTALLING A KEY LOCK ON THE PASSENGER SIDE TO SAVE ON MANUFACTURING COSTS AND ALSO MAKE MONEY BY HAVING THE CONSUMER BUY A REMOTE. I RESPECTFULLY REQUEST YOU LOOK INTO THIS MATTER. YOUR TIME AND EFFORTS ARE GREATLY APPRECIATED.Read more
Incident date: Jan 5, 2015
MY CAR DOES NOT HAVE A KEY LOCK ON THE PASSENGER SIDE. THE DOOR CAN ONLY BE UNLOCKED BY THE DRIVER'S SIDE OR BY A KEY REMOTE. I DO NOT HAVE A REMOTE. BECAUSE THE PASSENGER SIDE CAN ONLY BE OPENED BY THE DRIVER'S SIDE THIS CREATES A RISK OF INJURY FOR THE DRIVER, AS WELL AS PASSENGERS WHO ARE DEPENDE
... NT ON THE DRIVER. FOR EXAMPLE, MY MOTHER IS 80 YEARS OLD AND DEAF. SHE NEEDS ASSISTANCE WALKING. WHEN I NEED TO UNLOCK THE CAR, I HAVE TO LEAVE HER UNATTENDED ON THE PASSENGER SIDE OR BRING HER WITH ME TO THE DRIVER'S SIDE THEN WALK BACK TO THE PASSENGER SIDE. ANOTHER EXAMPLE WOULD BE IF I NEED TO UNLOCK MY CAR WHEN THERE HEAVY TRAFFIC ON THE STREET SIDE (DRIVER'S SIDE) BEFORE I CAN PUT MY DOG'S IN THE CAR, I HAVE TO LEAVE MY DOGS UNATTENDED, OR BRING THEM INTO THE STREET WITH ME. WHEN TRAFFIC IS HEAVY, MY ONLY METHOD TO UNLOCK THE CAR IS TO GO INTO HEAVY TRAFFIC. I HAVE NOTICED THERE ARE MANY CAR MANUFACTURERS NOT INSTALLING A KEY LOCK ON THE PASSENGER SIDE. I CAN'T UNDERSTAND THE REASON FOR THIS OTHER THAN SAVING ON COSTS. NOWADAYS MOST CAR KEYS ARE COUPLED WITH A REMOTE TO UNLOCK THE CAR. HOWEVER, IF THE REMOTE SHOULD FAIL, THE DRIVER CAN ONLY UNLOCK THE CAR FROM THE DRIVER'S GAIN ENTRY. THIS POSES A DANGEROUS RISK TO THE DRIVER AND PASSENGERS. TO REPLACE A FAULTY REMOTE COSTS APPROXIMATELY $150. I BELIEVE THIS APPROACH TO GAIN CAR ENTRY IS DEFECTIVE AND CAN RESULT IN INJURY OR DEATH. THERE IS A STRONG INFERENCE THAT CAR MANUFACTURERS ARE DELIBERATELY NOT INSTALLING A KEY LOCK ON THE PASSENGER SIDE TO SAVE ON MANUFACTURING COSTS AND ALSO MAKE MONEY BY HAVING THE CONSUMER BUY A REMOTE. I RESPECTFULLY REQUEST YOU LOOK INTO THIS MATTER. YOUR TIME AND EFFORTS ARE GREATLY APPRECIATED.Read more
Incident date: Jul 25, 2015
WHILE DRIVING ON THE HIGHWAY I HEARD A LOUD CLATTER LIKE A ROCK IN THE WHEEL WELL AND THE SAW SOMETHING BOUNCE OUT FROM THE SIDE OF MY CAR. MOMENTS LATER THE CAR BEGAN TO SHAKE AND VEER TO THE LEFT. I WAS ABLE TO MOVE OVER AND PULL OF TO THE SIDE OF THE HIGHWAY TO FIND THAT MY VALVE STEM ON MY WHEEL
... HAD LOST THE NUT HOLDING IT IN PLACE SO THAT THE VALVE FELL INTO THE TIRE LEAVING A LARGE HOLE. AFTER HAVING THE TIRE REPLACED (IT WAS DESTROYED) I SAW THAT THE VALVE (WHICH WAS PART OF THE TPMS) WAS CORRODED AND COULD BE EASILY SNAPPED IN HALF. ANOTHER OF THESE VALVES HAD FAILED FOUR MONTHS PRIOR SO I THINK THIS IS A COMMON PROBLEM. MAZDA REFUSES TO BELIEVE THERE IS ANYTHING WRONG WITH THEIR PART AND SUGGESTS THAT I CONTINUE TO DRIVE WITH THE REMAINING SENSORS.Read more
Incident date: Jul 25, 2015
WHILE DRIVING ON THE HIGHWAY I HEARD A LOUD CLATTER LIKE A ROCK IN THE WHEEL WELL AND THE SAW SOMETHING BOUNCE OUT FROM THE SIDE OF MY CAR. MOMENTS LATER THE CAR BEGAN TO SHAKE AND VEER TO THE LEFT. I WAS ABLE TO MOVE OVER AND PULL OF TO THE SIDE OF THE HIGHWAY TO FIND THAT MY VALVE STEM ON MY WHEEL
... HAD LOST THE NUT HOLDING IT IN PLACE SO THAT THE VALVE FELL INTO THE TIRE LEAVING A LARGE HOLE. AFTER HAVING THE TIRE REPLACED (IT WAS DESTROYED) I SAW THAT THE VALVE (WHICH WAS PART OF THE TPMS) WAS CORRODED AND COULD BE EASILY SNAPPED IN HALF. ANOTHER OF THESE VALVES HAD FAILED FOUR MONTHS PRIOR SO I THINK THIS IS A COMMON PROBLEM. MAZDA REFUSES TO BELIEVE THERE IS ANYTHING WRONG WITH THEIR PART AND SUGGESTS THAT I CONTINUE TO DRIVE WITH THE REMAINING SENSORS.Read more
Incident date: Dec 11, 2014
WHILE DRIVER WAS BACKING CAR OUT OF A PARKING SPACE, THE RIGHT FRONT CONTROL ARM THAT HOLDS THE RIGHT FRONT WHEEL AND AXLE BROKE IN TWO, TOTALLY DISABLING THE CAR. ACCORDING TO LAW ENFORCEMENT PERSONNEL, HAD THIS OCCURRED ON THE ROAD, THE FOLLOWING SCENARIO WOULD HAVE TAKEN PLACE: THE RIGHT FRONT WH
... EEL SLAMMED TO THE GROUND, THE LEFT CONTROL ARM WOULD HAVE OVER-COMPENSATED AND CAUSED VEHICLE TO SWERVE SUDDENLY INTO THE LEFT LANE, GOING INTO A SKID AND THEN FLIPPING END-OVER-END THROUGH TRAFFIC, KILLING THE DRIVER AND OCCUPANTS OF THIS CAR AND CAUSING A MULTI-CAR PILE-UP. UPON EXAMINATION OF THE BROKEN CONTROL ARM, IT WAS DETERMINED THAT THIS PART, FACTORY ORIGINAL, WAS MADE OF WELDED METAL, AN INHERENTLY DANGEROUS CONCEPT, SINCE WELDED METAL IS WEAKER THAN A SOLID PIECE OF STEEL. OBVIOUSLY, MAZDA CARES MORE ABOUT COST-CUTTING THAN THE SAFETY OF ITS CUSTOMERS. UPON CONTACTING MAZDA, THEIR ANSWER: POWERTRAIN WARRANTY (THAT WOULD NOT INCLUDE THIS PART) WAS EXPIRED; MAZDA REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THIS POOR DESIGN. *JSRead more
Incident date: Dec 15, 2014
2009 MAZDA3. THE WHEEL END OF THE RIGHT FRONT LOWER CONTROL ARM SNAPPED OFF. UPDATED 02/13/15*BF
Incident date: Jan 20, 2014
RED TAIL / BRAKE LIGHT LENSES ARE MELTED BY BULB. *TR
Incident date: Jan 20, 2014
RED TAIL / BRAKE LIGHT LENSES ARE MELTED BY BULB. *TR
Incident date: Oct 17, 2014
TL* THE CONTACT OWNS A 2009 MAZDA 3. THE CONTACT STATED THAT THE TAIL LIGHTS MELTED. THE DEALER REPLACED THE TAIL LIGHTS; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE BRAKE LIGHTS OPERATED AT RANDOM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Fire
Incident date: Nov 18, 2014
I HEARD A BRIEF AUDIBLE ALARM AND NOTICED THAT THE TIRE PRESSURE WARNING SYMBOL ON THE DASH WAS LIT. AFTER ADDING AIR TO ON OFF THE TIRES WITH A HAND PUMP, IN REMOVING AIR PUMP NOZZLE FROM TIRE VALVE, THE VALVE BROKE AND ALL AIR LOST FROM THE TIRE. THIS WAS THE SECOND SUCH OCCURRENCE THIS YEAR. A RE
... PAIR SHOP PERSON SAID THAT THE TIRE PRESSURE SENSOR ON THE VALVES TEND TO RUST AND CAN BREAK AFTER A FEW YEARS. AS THIS WAS THE SECOND TIME THIS OCCURRED TO ME IN RECENT MONTHS, I THOUGHT THAT I WOULD REPORT IT. BEYOND MY EXPERIENCE WITH THIS CAR, I CAN'T RECALL EVER HAVING A VALVE STEM BREAK OFF WHEN FILLING A TIRE WITH AIR AND I HAVE BEEN DRIVING AND ADDING AIR TO TIRES FOR A LONG TIME. OTHERWISE, MY EXPERIENCE WITH THE CAR HAS BEEN FINE. *TRRead more
Incident date: Apr 29, 2014
2009 MAZDA3. CONSUMER WRITES IN REGARDS TO A DEFECT ON THE STEERING WHEEL. *SMD THE CONSUMER STATED IT APPEARED TO BE A DEFECT WITH THE STEERING WHEEL. THERE APPEARED TO BE GAPS DEVELOPING ON EITHER SIDE OF THE STEERING WHEEL HUB. THE CENTER PANEL WHERE THE HORN AND AIR BAG WERE LOCATED. THE GAPS
... WERE BECOMING INCREASINGLY WIDER TO THE POINT WHERE SHE COULD ACTUALLY SEE MECHANISMS THROUGH THE GAP. THE CONSUMER WAS CONCERNED , BECAUSE THE HUB SEEMED TO BE DETACHING AND SHE FEARED IN THE EVENT OF AN ACCIDENT, THE AIR BAG WOULD NOT DEPLOY, OR INADVERTENTLY DEPLOY. THE DEALER INSISTED IT WAS A COMMON COSMETIC ISSUE DESCRIBING IT AS TRIM DETERIORATION. *JBRead more
Incident date: Apr 29, 2014
2009 MAZDA3. CONSUMER WRITES IN REGARDS TO A DEFECT ON THE STEERING WHEEL. *SMD THE CONSUMER STATED IT APPEARED TO BE A DEFECT WITH THE STEERING WHEEL. THERE APPEARED TO BE GAPS DEVELOPING ON EITHER SIDE OF THE STEERING WHEEL HUB. THE CENTER PANEL WHERE THE HORN AND AIR BAG WERE LOCATED. THE GAPS
... WERE BECOMING INCREASINGLY WIDER TO THE POINT WHERE SHE COULD ACTUALLY SEE MECHANISMS THROUGH THE GAP. THE CONSUMER WAS CONCERNED , BECAUSE THE HUB SEEMED TO BE DETACHING AND SHE FEARED IN THE EVENT OF AN ACCIDENT, THE AIR BAG WOULD NOT DEPLOY, OR INADVERTENTLY DEPLOY. THE DEALER INSISTED IT WAS A COMMON COSMETIC ISSUE DESCRIBING IT AS TRIM DETERIORATION. *JBRead more
Incident date: Jan 22, 2014
TIRES PRESSURE MONITORS SENSORS WON'T HOLD AIR.TIRES GO FLAT. *TR
Incident date: Jan 22, 2014
TIRES PRESSURE MONITORS SENSORS WON'T HOLD AIR.TIRES GO FLAT. *TR
Incident date: Apr 20, 2014
WHILE DRIVING ON A STRAIGHTAWAY PORTION OF A STATE HIGHWAY WITH NO TRAFFIC OR ROAD PROBLEMS (NO POTHOLES OR UNEVEN PAVEMENT), I HEARD WHAT SOUNDED LIKE AN OBJECT HIT THE UNDERSIDE OF MY VEHICLE. UPON LOOKING IN THE REAR VIEW MIRROR, THERE WAS NO EVIDENCE OF ANY ITEM ON THE ROAD. AFTER THAT HAPPENE
... D, I STARTED HEARING METAL GRINDING SOUNDS UNDER THE CAR WHEN DRIVING ON UNEVEN ROADS. AFTER REMOVING ALL THE ITEMS IN THE TRUNK, INCLUDING THE SPARE TIRE, THE SOUND WAS STILL EVIDENT OVER UNEVEN PAVEMENT. THE MECHANIC DISCOVERED THAT A PART OF ONE OF THE REAR COIL SPRINGS HAD BROKEN OFF AND HAD GOTTEN LODGED UNDER THE CAR. THE COIL SPRING LOOKED NEW ON 2/3 OF THE SPRING AND RUSTED THROUGH ON THE PART THAT BROKE OFF (THE OTHER 1/3). THE OTHER REAR COIL SPRING LOOKED LIKE IT WAS STARTING TO RUST IN THE SAME AREA AND WOULD BE SUBJECT TO THE SAME TYPE OF FAILURE. WE LIVE IN THE NORTHEAST, BUT MAKE IT A HABIT TO CLEAN THE UNDERCARRIAGE DURING THE WINTER SEASON. AS OWNERS OF A 2009 SUZUKI AND 2005 HONDA ODYSSEY, MY CONCERN IS THAT THERE IS A DEFECT IN THIS PART SINCE THIS TYPE OF FAILURE HAS NOT OCCURRED WITH ANY OF OUR OTHER VEHICLES. THE MAZDA IS A COMMUTER VEHICLE USED BY ONE PERSON AND RARELY HAS ANYTHING MORE IN THE TRUNK THAN GROCERIES ONCE IN A WHILE, SO OVERLOADING IS A NON-ISSUE. WE ARE IN POSSESSION OF THE COIL SPRINGS THAT WERE REMOVED IF INSPECTION IS REQUIRED. *TRRead more
Incident date: Feb 10, 2014
THE TIRE SENSORS VALVE STEMS CRACKED AND THE TIRES WOULDN'T HOLD AIR IN THE TIRES. MAZDA DID REPLACE 2 BUT SAID IT WAS DONE AS A ONE TIME OFFER. NOW THE OTHER STEMS WON'T HOLD AIR PRESSURE THE TIRES ARE ALWAYS LEAKING AIR. I AM AFRAID THAT THE STEMS MIGHT BREAK OFF AS DRIVING ON THE HIGHWAY. THESE A
... RE DEFECTIVE STEMS. *TRRead more
Incident date: Feb 10, 2014
THE TIRE SENSORS VALVE STEMS CRACKED AND THE TIRES WOULDN'T HOLD AIR IN THE TIRES. MAZDA DID REPLACE 2 BUT SAID IT WAS DONE AS A ONE TIME OFFER. NOW THE OTHER STEMS WON'T HOLD AIR PRESSURE THE TIRES ARE ALWAYS LEAKING AIR. I AM AFRAID THAT THE STEMS MIGHT BREAK OFF AS DRIVING ON THE HIGHWAY. THESE A
... RE DEFECTIVE STEMS. *TRRead more
Incident date: Mar 7, 2014
TL* THE CONTACT OWNS A 2009 MAZDA, MAZDA3. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT AND POWER STEERING LINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAIL
... URE, WHO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 89,000.Read more
Incident date: Nov 13, 2013
THIS HAS HAPPENED 4 TIMES NOW SINCE I BOUGHT THE CAR THIS SUMMER. I ALL OF A SUDDEN LOSE STEERING CONTROL (FEEL LIKE IT HAS STALLED BUT IT HASN'T) THIS LASTS FOR A FEW SECONDS AND CONTINUES ON WITH NORMAL STEERING.....BUT VERY HARD TO EVEN PULL OVER WHEN THIS HAPPENS. I HAVE ASKED THE DEALERSHIP IF
... THEY HAVE HEARD OF THIS AND THEY SAY NO---SAY I HAVE TO PAY 150 TO GET IT CHECKED (THAT WILL COME OUT OF MY POCKET-AND AS A SINGLE MOM-I CAN'T DO THAT)---FROM WHAT I HAVE READ ON HERE SOUNDS EXACTLY LIKE IT SHOULD BE A RECALL ON IT: SEARCH RESULTS REPORT DATE :JANUARY 4, 2014 AT 12:37 AM NHTSA CAMPAIGN ID NUMBER :10V374000 VEHICLE MAKE / MODEL: MODEL YEAR(S): MAZDA / MAZDA3 2007-2009 MAZDA / MAZDA5 2007-2009 MANUFACTURER: MAZDA MOTOR CORPREPORT RECEIPT DATE: AUG 12, 2010 NHTSA CAMPAIGN ID NUMBER: 10V374000NHTSA ACTION NUMBER: PE10021 COMPONENT: STEERING:ELECTRIC POWER ASSIST SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED: 215,000 SUMMARY: MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE. CONSEQUENCE: POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH. REMEDY: MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500. NOTES: THIS IS NOT MY ACTUAL ADDRESS BELOW-BUT IT WOULD NOT LET ME ENTER IN A CANADIAN POSTAL CODE AND CITY (WHICH IS IN ABBOTSFORD, BC V3G 3E3 AND SUMAS IS CLOSEST TO US. *TRRead more
Incident date: Nov 13, 2013
THIS HAS HAPPENED 4 TIMES NOW SINCE I BOUGHT THE CAR THIS SUMMER. I ALL OF A SUDDEN LOSE STEERING CONTROL (FEEL LIKE IT HAS STALLED BUT IT HASN'T) THIS LASTS FOR A FEW SECONDS AND CONTINUES ON WITH NORMAL STEERING.....BUT VERY HARD TO EVEN PULL OVER WHEN THIS HAPPENS. I HAVE ASKED THE DEALERSHIP IF
... THEY HAVE HEARD OF THIS AND THEY SAY NO---SAY I HAVE TO PAY 150 TO GET IT CHECKED (THAT WILL COME OUT OF MY POCKET-AND AS A SINGLE MOM-I CAN'T DO THAT)---FROM WHAT I HAVE READ ON HERE SOUNDS EXACTLY LIKE IT SHOULD BE A RECALL ON IT: SEARCH RESULTS REPORT DATE :JANUARY 4, 2014 AT 12:37 AM NHTSA CAMPAIGN ID NUMBER :10V374000 VEHICLE MAKE / MODEL: MODEL YEAR(S): MAZDA / MAZDA3 2007-2009 MAZDA / MAZDA5 2007-2009 MANUFACTURER: MAZDA MOTOR CORPREPORT RECEIPT DATE: AUG 12, 2010 NHTSA CAMPAIGN ID NUMBER: 10V374000NHTSA ACTION NUMBER: PE10021 COMPONENT: STEERING:ELECTRIC POWER ASSIST SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED: 215,000 SUMMARY: MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE. CONSEQUENCE: POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH. REMEDY: MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500. NOTES: THIS IS NOT MY ACTUAL ADDRESS BELOW-BUT IT WOULD NOT LET ME ENTER IN A CANADIAN POSTAL CODE AND CITY (WHICH IS IN ABBOTSFORD, BC V3G 3E3 AND SUMAS IS CLOSEST TO US. *TRRead more
Incident date: Nov 25, 2013
I CONSTANTLY HAVE ISSUES WITH MY TIRE PRESSURE BEING LOW. I WENT TO FILL MY TIRES UP FOR THE 3RD TIME IN 4 MONTHS AND AS I PUT THE COMPRESSOR TO THE TIRE VALVE, THE VALVE SNAPPED OFF. ALL THE AIR POURED OUT OF MY TIRE. LUCKILY I WASN'T DRIVING AT THE TIME. I CHANGED THE TIRE TO MY DONUT AND DROVE
... IMMEDIATELY TO MY TIRE CENTER. THEY LOOKED AT THE BROKEN VALVE AND TOLD ME IT HAD CORRODED AND THAT THE WHOLE TPM SYSTEM WOULD HAVE TO BE REPLACED. HE ALSO WENT ON TO TELL ME THAT THIS IS COMMON. I ASKED HIM "SO, SHOULD I BE WORRIED ABOUT THIS HAPPENING AGAIN WITH A DIFFERENT TIRE?" AND HE SAID THAT HE WOULD BE LYING TO ME IF HE TOLD ME THAT I SHOULDN'T BE CONCERNED. $150 AND 4 HOURS LATER, I HAD A NEW TPM SYSTEM IN THAT TIRE. KEEPING MY FINGERS CROSSED EVERY DAY THAT IT DOESN'T HAPPEN AGAIN. *TRRead more
Incident date: Nov 25, 2013
I CONSTANTLY HAVE ISSUES WITH MY TIRE PRESSURE BEING LOW. I WENT TO FILL MY TIRES UP FOR THE 3RD TIME IN 4 MONTHS AND AS I PUT THE COMPRESSOR TO THE TIRE VALVE, THE VALVE SNAPPED OFF. ALL THE AIR POURED OUT OF MY TIRE. LUCKILY I WASN'T DRIVING AT THE TIME. I CHANGED THE TIRE TO MY DONUT AND DROVE
... IMMEDIATELY TO MY TIRE CENTER. THEY LOOKED AT THE BROKEN VALVE AND TOLD ME IT HAD CORRODED AND THAT THE WHOLE TPM SYSTEM WOULD HAVE TO BE REPLACED. HE ALSO WENT ON TO TELL ME THAT THIS IS COMMON. I ASKED HIM "SO, SHOULD I BE WORRIED ABOUT THIS HAPPENING AGAIN WITH A DIFFERENT TIRE?" AND HE SAID THAT HE WOULD BE LYING TO ME IF HE TOLD ME THAT I SHOULDN'T BE CONCERNED. $150 AND 4 HOURS LATER, I HAD A NEW TPM SYSTEM IN THAT TIRE. KEEPING MY FINGERS CROSSED EVERY DAY THAT IT DOESN'T HAPPEN AGAIN. *TRRead more
Incident date: Jun 26, 2013
THREE OUT OF FOUR TIRE PRESSURE MONITORS HAVE FAILED CAUSING TIRE DEFLATION. THE FIRST TWO TIMES THIS WAS DISCOVERED IN MY DRIVEWAY.UPON TRYING TO RE-INFLATE THE LOW TIRES I FOUND THAT THE TIRE PRESSURE MONITORS JUST FELL AWAY INTO THE INTERIOR OF THE TIRE. MY TIRE DEALER WAS ABLE TO REINSTALL THE M
... ONITORS(ONLY TO HAVE THEM FAIL AGAIN LATER) MY COMPLAINT STEMS FROM THE INCIDENT (AFTER I HAVE STEWED ABOUT IT FOR A WHILE) THAT HAPPENED ON 6-26-2013. MY WIFE,WITH DAUGHTER, HAD A BLOWOUT ON INTERSTATE 75 AT RUSH HOUR IN A DRIVING RAIN STORM. OF COURSE IT WAS A HARROWING EXPERIENCE GETTING THE VEHICLE TO THE SHOULDER. LUCKILY A LESS EXPERIENCED DRIVER WAS NOT AT THE WHEEL. WHEN I ARRIVED TO CHANGE THE TIRE I DECIDED TO TRY AND RE-INFLATE IT FIRST TO TRY AND GET TO A SAFER LOCATION. ONCE AGAIN THE TIRE PRESSURE MONITOR FELL TO THE INTERIOR OF THE TIRE!!! MY TIRE DEALER (TIRE DISCOUNTERS WALTON KY) TOLD ME THAT THE THREADS ON THE STEM THAT HOLDS THE MONITOR TO THE WHEEL CORRODES AND EVENTUALLY CRACKS THE NUT HOLDING THE MONITOR. WHAT A PIECE OF JUNK. I STILL HAVE THE OLD MONITORS AND INDEED THE CORROSION LOOKS LIKE SOMETHING THAT COMES FROM A DISSIMILAR METAL ON METAL CONTACT. THIS IS A MAJOR SAFETY CONCERN IN MY OPINION AND I SHOULD HAVE COMPLAINED AS SOON AS I COULD BUT I REALLY THINK THAT NOTHING WILL COME OF IT. I ALMOST PAID FOR NEW MONITORS(DECIDED TO JUST REPLACE WITH PLAIN STEMS ON MY OWN AS I DO NOT TRUST ,NOR DO I WANT TO FINANCE MAZDA ANY FURTHER), I LOST A TIRE DUE TO THE HIGHWAY INCIDENT AND I FOUND OUT THAT THIS IS NO SURPRISE TO THE TIRE STORE.Read more
Incident date: Aug 14, 2013
TWO OF THE TPMS (TIRE PRESSURE MONITORING S___?) SENSORS WERE CRACKED AND REPLACED AT A DISCOUNTED COST TO ME OF $325. THE CAR IS ONLY 4 YEARS OLD WITH UNDER 52,000 MILES AND TWO OF THEM CRACK AT THE SAME TIME (!). THE MAZDA DEALER SAID THAT THEY GET A NUMBER OF THESE PROBLEMS AND THAT THEY THINK
... IT IS DUE TO POOR QUALITY METAL BEING USED. THIS IS CLEARLY A SAFETY ISSUE SINCE THEY CRACK TOO EARLY IN THE LIFE OF THE VEHICLE AND THE CUSTOMER HAS NO WAY OF DETERMINING THIS OR EVEN KNOWING HOW OR WHERE TO LOOK. I AM NOW VERY NERVOUS ABOUT THE REMAINING TWO.Read more
Incident date: Aug 14, 2013
TWO OF THE TPMS (TIRE PRESSURE MONITORING S___?) SENSORS WERE CRACKED AND REPLACED AT A DISCOUNTED COST TO ME OF $325. THE CAR IS ONLY 4 YEARS OLD WITH UNDER 52,000 MILES AND TWO OF THEM CRACK AT THE SAME TIME (!). THE MAZDA DEALER SAID THAT THEY GET A NUMBER OF THESE PROBLEMS AND THAT THEY THINK
... IT IS DUE TO POOR QUALITY METAL BEING USED. THIS IS CLEARLY A SAFETY ISSUE SINCE THEY CRACK TOO EARLY IN THE LIFE OF THE VEHICLE AND THE CUSTOMER HAS NO WAY OF DETERMINING THIS OR EVEN KNOWING HOW OR WHERE TO LOOK. I AM NOW VERY NERVOUS ABOUT THE REMAINING TWO.Read more
Showing 50 of 140 complaints.