2017 LEXUS RX350
3 recalls, 69 complaints - 238 TSBs - 4/5 safety rating
20V682000 Nov 4, 2020
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 20... Read more
Consequence
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy par... Read more
20V012000 Jan 13, 2020
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, ... Read more
Consequence
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and... Read more
18V211000 Apr 3, 2018
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have b... Read more
Consequence
A sudden loss of braking assist can increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
Complaint Statistics
69 total complaints
19 crashes 2 injuries 2 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 9 |
| UNKNOWN OR OTHER | 8 |
| FUEL/PROPULSION SYSTEM | 8 |
| VEHICLE SPEED CONTROL | 6 |
| ENGINE | 6 |
| POWER TRAIN | 6 |
| AIR BAGS | 4 |
| ELECTRICAL SYSTEM | 4 |
| VISIBILITY/WIPER | 3 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
STRUCTURE:BODY
Mar 21, 2023
Incident date: Mar 14, 2023
The sunroof/moonroof glass shattered while my daughter was driving on the highway, causing glass to fall down on her while driving. She stated that it sounded like a gunshot, then glass was breaking while driving. She was upset and crying, which could easily have caused an accident if it weren't tha... Read more
SERVICE BRAKES, HYDRAULIC
Nov 14, 2022
Incident date: Jun 1, 2021
The contact owns a 2017 Lexus RX350. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, without warning. The contact had taken the vehicle to the dealer and was informed that the vacuum pump was defective and needed to be replaced... Read more
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Nov 29, 2021
Incident date: Nov 28, 2021
The contact owns a 2017 Lexus RX350. The contact stated that while driving approximately 60 MPH, the glass sunroof suddenly exploded causing shards of glass to fall into the cabin of the vehicle onto the driver. The contact indicated that no object had struck the sunroof to cause the glass to shatte... Read more
FUEL SYSTEM, GASOLINE
Nov 2, 2021
Incident date: Oct 1, 2016
The contact owns a 2017 Lexus RX350. The contact stated that while at a complete stop, the vehicle would intermittently hesitate upon depression of the accelerator pedal without warning. The contact had taken the vehicle to the dealer where he was informed that the cause of the failure was related t... Read more
FUEL SYSTEM, GASOLINE
Oct 29, 2021
Incident date: Apr 1, 2021
The contact owns a 2017 Lexus RX-350. The contact stated that while driving at an undisclosed speed, a strong chemical odor was detected coming from the cabin filter. The contact experienced severe headaches and a numbing, sour tongue sensation after the failure. The contact had replaced over 12 cab... Read more
UNKNOWN OR OTHER
Apr 3, 2021
Incident date: Mar 31, 2021
I WHEN TO A CAR WASH FACILITY AND THE ICS SENSOR WHEN CRAZY!!! (FLASHING THE WARNING LIGHT). NOW MY CAR GIVING ME A ICS MALFUNCTION. THE AUTOMATIC BRAKING DON'T WORK AND THE PARKING ASSISTANCE NEITHER. I BELIEVE THIS IS A MANUFACTURING PROBLEM DUE SAME CAR MODEL AND YEAR EXPERIENCE THE SAME BUT IT H... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 3, 2021
Incident date: Mar 31, 2021
I WHEN TO A CAR WASH FACILITY AND THE ICS SENSOR WHEN CRAZY!!! (FLASHING THE WARNING LIGHT). NOW MY CAR GIVING ME A ICS MALFUNCTION. THE AUTOMATIC BRAKING DON'T WORK AND THE PARKING ASSISTANCE NEITHER. I BELIEVE THIS IS A MANUFACTURING PROBLEM DUE SAME CAR MODEL AND YEAR EXPERIENCE THE SAME BUT IT H... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Apr 3, 2021
Incident date: Mar 31, 2021
I WHEN TO A CAR WASH FACILITY AND THE ICS SENSOR WHEN CRAZY!!! (FLASHING THE WARNING LIGHT). NOW MY CAR GIVING ME A ICS MALFUNCTION. THE AUTOMATIC BRAKING DON'T WORK AND THE PARKING ASSISTANCE NEITHER. I BELIEVE THIS IS A MANUFACTURING PROBLEM DUE SAME CAR MODEL AND YEAR EXPERIENCE THE SAME BUT IT H... Read more
FUEL/PROPULSION SYSTEM
Feb 1, 2021
Incident date: Jan 5, 2021
WHEN FLOORING THE ACCELERATOR IT HESITATES AND BUCKS
AIR BAGS
Jan 11, 2021
Incident date: Jan 6, 2021
THE AIRBAGS DID NOT DEPLOY. THERE WAS NO RECALL EITHER. I DON'T KNOW IF THERE IS AN ISSUE OR NOT BUT I WOULD HATE TO SEE SOMEONE GET HURT BECAUSE AIRBAGS DID NOT DEPLOY SEE PHOTO OF DAMAGE. HAVE PICTURES BUT SIZE PROBLEM DIDN'T KNOW HOW TO REDUCE SIZE
Crash
FUEL/PROPULSION SYSTEM
Jan 6, 2021
Incident date: Jan 6, 2021
DRIVING ON HIGHWAY, MY VEHICLE STALLED WHEN I HIT GAS PEDAL, THEN IT RESUMED NORMAL SPEED. THIS HAS HAPPEN MANY TIMES, BUT SEEMS TO BE MORE NOTICEABLE NOW. I DON'T FEEL SAFE DRIVING THIS VEHICLE
FUEL/PROPULSION SYSTEM
Aug 31, 2020
Incident date: Aug 28, 2020
VEHICLE EXPERIENCED ROUGH TRANSMISSION MOSTLY BETWEEN GEAR NUMBER 2 AND 3 AFTER TAKE OFF. VEHICLE STALLED AROUND RPM 1200 - 1500 DURING NORMAL DRIVE AT HIGHWAY, THEN SUDDENLY SHIFTED FORWARD WITH EXCESSIVE FORCE. ENCOUNTERED VERY DANGEROUS SITUATIONS ON HIGHWAY ON MY RECENT TRIP. I ALMOST HIT THE VE... Read more
AIR BAGS
Jul 2, 2020
Incident date: Jun 30, 2020
I WAS INVOLVED IN THE INTERSECTION MOTOR VEHICLE ACCIDENT. WHEN I WAS T-BONED BY OTHER VEHICLE (MY VEHICLE WAS GOING 30-45 MILES/HOUR, AND MOVING) AND THE OTHER VEHICLE (WHO CAUSED AN ACCIDENT) WAS ALSO GOING 30-45 MILES/ HOUR. WHEN THERE WAS AN IMPACT TO MY RIGHT SIDE OF THE VEHICLE. MY REAR PASSEN... Read more
Crash
1 injured
STRUCTURE:BODY
Jan 27, 2020
Incident date: Jun 12, 2018
MY CAR (INSURED) REAR ENDED ANOTHER PARTY AT LESS THAN 10 MILES PER HOUR. THE PRE-COLLISION SYSTEM THAT IS PART OF MY CAR NEVER BECAME ACTIVE IN MY CAR AND SO I REAR ENDED THE CAR. LEXUS INSPECTED MY RX-350 AND HAVE AN UNACCEPTABLE REASON THAT IT WILL NOT WORK, UNLESS THERE IS A NOTICEABLE SPEED DI... Read more
Crash
VEHICLE SPEED CONTROL
Jan 27, 2020
Incident date: Jun 12, 2018
MY CAR (INSURED) REAR ENDED ANOTHER PARTY AT LESS THAN 10 MILES PER HOUR. THE PRE-COLLISION SYSTEM THAT IS PART OF MY CAR NEVER BECAME ACTIVE IN MY CAR AND SO I REAR ENDED THE CAR. LEXUS INSPECTED MY RX-350 AND HAVE AN UNACCEPTABLE REASON THAT IT WILL NOT WORK, UNLESS THERE IS A NOTICEABLE SPEED DI... Read more
Crash
WHEELS
Jan 27, 2020
Incident date: Jun 12, 2018
MY CAR (INSURED) REAR ENDED ANOTHER PARTY AT LESS THAN 10 MILES PER HOUR. THE PRE-COLLISION SYSTEM THAT IS PART OF MY CAR NEVER BECAME ACTIVE IN MY CAR AND SO I REAR ENDED THE CAR. LEXUS INSPECTED MY RX-350 AND HAVE AN UNACCEPTABLE REASON THAT IT WILL NOT WORK, UNLESS THERE IS A NOTICEABLE SPEED DI... Read more
Crash
ELECTRICAL SYSTEM
Dec 20, 2019
Incident date: Mar 1, 2018
VEHICLE ROLL OVER DRIVER AFTER BEING PLACED IN PARK AT THE RESIDENCE CAUSING FATAL INJURIES. DRIVER REVERSED OUT OF GARAGE AND EXITED VEHICLE. INSPECTION AT THE SCENE BY THE SHERIFF'S OFFICE REVEALED THE VEHICLE WAS IN PARK BACKED AGAINST SOME TREES. THIS VEHICLE IS EQUIPPED WITH A AUTOMATIC TRAN... Read more
Crash
1 deaths
POWER TRAIN
Dec 20, 2019
Incident date: Mar 1, 2018
VEHICLE ROLL OVER DRIVER AFTER BEING PLACED IN PARK AT THE RESIDENCE CAUSING FATAL INJURIES. DRIVER REVERSED OUT OF GARAGE AND EXITED VEHICLE. INSPECTION AT THE SCENE BY THE SHERIFF'S OFFICE REVEALED THE VEHICLE WAS IN PARK BACKED AGAINST SOME TREES. THIS VEHICLE IS EQUIPPED WITH A AUTOMATIC TRAN... Read more
Crash
1 deaths
VEHICLE SPEED CONTROL
Sep 3, 2019
Incident date: Sep 2, 2019
TL* THE CONTACT OWNED A 2017 LEXUS RX350. -THE VEHICLE SPONTANEOUSLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. -THE VEHICLE STRUCK A GUARD RAIL. -NO APPARENT REASON WHY THE VEHICLE ACCELERATED THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLING IN A PARKING LOT WITH THE BRAKE PEDAL ... Read more
Crash
1 injured
UNKNOWN OR OTHER
Apr 8, 2019
Incident date: Mar 12, 2019
BLIND SIDE MONITOR ON RIGHT HAND SIDE DOES NOT ALERT WHEN PASSING TRUCKS AND CARS AT HIGHWAY SPEEDS. AT LOWER SPEEDS IT WORKS PROPERLY. WHEN PASSING VEHICLES ON THE LEFT THE LEFT SIDE WARNING LIGHT COMES ON PROPERLY.
UNKNOWN OR OTHER
Apr 6, 2019
Incident date: Feb 15, 2019
PULLED INTO HOTEL PARKING LOT AT 11:05AM (PERFECT WEATHER - PARKING LOT EMPTY) AND ,AFTER TURNING INTO THE PARKING SPOT AT A SLOW SPEED, THE CAR SUDDENLY ACCELERATED AND HIT THE SIDE OF THE HOTEL. THE BUILDING WASN'T DAMAGED, BUT THE CAR HAD SERIOUS FRONTAL DAMAGE. THE HOTEL MANAGER DIDN'T CALL TH... Read more
Crash
SERVICE BRAKES
Apr 6, 2019
Incident date: Feb 15, 2019
PULLED INTO HOTEL PARKING LOT AT 11:05AM (PERFECT WEATHER - PARKING LOT EMPTY) AND ,AFTER TURNING INTO THE PARKING SPOT AT A SLOW SPEED, THE CAR SUDDENLY ACCELERATED AND HIT THE SIDE OF THE HOTEL. THE BUILDING WASN'T DAMAGED, BUT THE CAR HAD SERIOUS FRONTAL DAMAGE. THE HOTEL MANAGER DIDN'T CALL TH... Read more
Crash
AIR BAGS
Apr 6, 2019
Incident date: Feb 15, 2019
PULLED INTO HOTEL PARKING LOT AT 11:05AM (PERFECT WEATHER - PARKING LOT EMPTY) AND ,AFTER TURNING INTO THE PARKING SPOT AT A SLOW SPEED, THE CAR SUDDENLY ACCELERATED AND HIT THE SIDE OF THE HOTEL. THE BUILDING WASN'T DAMAGED, BUT THE CAR HAD SERIOUS FRONTAL DAMAGE. THE HOTEL MANAGER DIDN'T CALL TH... Read more
Crash
SERVICE BRAKES
Feb 8, 2019
Incident date: Feb 5, 2019
SOMETIMES WHEN I TRY TO START THE CAR, THE BRAKE PEDAL WILL NOT DEPRESS, I GET A MESSAGE THAT SAYS “BRAKE POWER LOW”, AND THE CAR WON’T START. THERE IS A RECALL ON 2017 RXS FOR AN IMPROPERLY INSTALLED BRAKE BOOSTER, BUT IT DOESN’T COVER THIS VIN. FROM READING ABOUT SIMILAR CO... Read more
SERVICE BRAKES
Dec 17, 2018
Incident date: Sep 26, 2018
THE EMERGENCY ASSISTANCE BRAKE SYSTEM WAS ACTIVATED AND IT REDUCED SPEED WHEN VEHICLE WAS STOPPED AHEAD OF ME BUT WOULD NOT RESPOND TO MY BRAKING. MY VEHICLE SLID INTO OTHER VEHICLE AT 6.8 MPH (SEE ATTACHED REPORT). I TRIED TO APPLY MORE PRESSURE TO BRAKES BUT THE VEHICLE DID NOT RESPOND TO MY BRA... Read more
Crash
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
Nov 23, 2018
Incident date: Nov 20, 2018
TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE DRIVING APPROXIMATELY 60 MPH, THE AUTOMATIC BRAKING SYSTEM BECAME INOPERATIVE AND THE CONTACT REAR ENDED A TRUCK. THE CONTACT APPLIED SIGNIFICANT PRESSURE TO THE BRAKE PEDAL, BUT THE BRAKES DID NOT RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. ... Read more
Crash
SERVICE BRAKES
Nov 23, 2018
Incident date: Nov 20, 2018
TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE DRIVING APPROXIMATELY 60 MPH, THE AUTOMATIC BRAKING SYSTEM BECAME INOPERATIVE AND THE CONTACT REAR ENDED A TRUCK. THE CONTACT APPLIED SIGNIFICANT PRESSURE TO THE BRAKE PEDAL, BUT THE BRAKES DID NOT RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. ... Read more
Crash
VISIBILITY/WIPER
Nov 20, 2018
Incident date: Nov 20, 2018
SUNROOF SHATTERED WHILE DRIVING ON FREEWAY ACCESS ROAD.
AIR BAGS
Aug 16, 2018
Incident date: Apr 28, 2018
TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE DRIVING 140 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. IN ADDITION, THE PRE-COLLISION WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED.... Read more
Crash
SERVICE BRAKES
Aug 16, 2018
Incident date: Apr 28, 2018
TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE DRIVING 140 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. IN ADDITION, THE PRE-COLLISION WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED.... Read more
Crash
VISIBILITY/WIPER
Aug 2, 2018
Incident date: Apr 1, 2018
THE HEADS UP DISPLAY UNIT CAUSES A DISTRACTING REFLECTION INTO THE DRIVERS EYES THAT INTERFERES WITH VISION WHILE DRIVING. THIS OCCURS WHEN THE CAR IS STATIONARY, IN MOTION, ON A CITY STREET AND HIGHWAY, AND/OR TURNING. THIS WAS NOT IDENTIFIED UNTIL AFTER THE NEW CAR WAS PURCHASED.
UNKNOWN OR OTHER
Aug 2, 2018
Incident date: Apr 1, 2018
THE HEADS UP DISPLAY UNIT CAUSES A DISTRACTING REFLECTION INTO THE DRIVERS EYES THAT INTERFERES WITH VISION WHILE DRIVING. THIS OCCURS WHEN THE CAR IS STATIONARY, IN MOTION, ON A CITY STREET AND HIGHWAY, AND/OR TURNING. THIS WAS NOT IDENTIFIED UNTIL AFTER THE NEW CAR WAS PURCHASED.
VISIBILITY/WIPER
Aug 2, 2018
Incident date: Apr 1, 2018
THIS IS A SUPPLEMENTAL ENTRY TO MODIFY COMPLAINT 11115465. IT SHOULD BE NOTED THAT THE HEADS UP DISPLAY REFLECTED SUNLIGHT DIRECTLY INTO THE DRIVERS EYES CAUSING SERIOUS DISTRACTION AND A SERIOUS SAFETY CONCERN. LEXUS CORPORATION WAS NOTIFIED OF THE SITUATION THROUGH THE DEALERSHIP BUT DID NOT OFFER... Read more
UNKNOWN OR OTHER
Aug 2, 2018
Incident date: Apr 1, 2018
THIS IS A SUPPLEMENTAL ENTRY TO MODIFY COMPLAINT 11115465. IT SHOULD BE NOTED THAT THE HEADS UP DISPLAY REFLECTED SUNLIGHT DIRECTLY INTO THE DRIVERS EYES CAUSING SERIOUS DISTRACTION AND A SERIOUS SAFETY CONCERN. LEXUS CORPORATION WAS NOTIFIED OF THE SITUATION THROUGH THE DEALERSHIP BUT DID NOT OFFER... Read more
ENGINE
Jul 30, 2018
Incident date: Jul 29, 2018
TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE THE VEHICLE WAS PARKED, THE START BUTTON WAS DEPRESSED, BUT THE VEHICLE DID NOT START UNTIL AFTER THE FOURTH ATTEMPT. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY THREE OTHER TIMES. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED ONLY... Read more
VEHICLE SPEED CONTROL
Jul 17, 2018
Incident date: Jul 12, 2018
OFTEN TIMES I PRESS THE GAS PEDAL TO ACCELERATE A LITTLE AND IT'S LIKE YOU LET OFF THE GAS ENTIRELY. YOU THEN HAVE TO AGGRESSIVELY PRESS THE PEDAL DOWN TO WHICH IT REACTS WILDLY. SOMETIMES YOU BARELY TOUCH THE PEDAL AND IT TAKES OFF BUT MOST TIMES YOU GET LITTLE TO NO RESPONSE. ACCELERATION DOES NOT... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jul 11, 2018
Incident date: May 17, 2018
THE TRANSMISSION ON THIS VEHICLE IS BAD! THE DEALER KEEPS SAYING IT'S NORMAL IN THE LEARNING PHASE, BUT THERE IS NO WAY ALL OF THIS SPUTTERING AND HESITATION IS NORMAL FOR ANY VEHICLE, LET ALONE A LUXURY ONE. THE TACHOMETER JUMPS, JERKS AND SPUTTERS AS WELL IF YOU WATCH IT. THE PRE-COLLISION BR... Read more
SERVICE BRAKES
Jul 11, 2018
Incident date: May 17, 2018
THE TRANSMISSION ON THIS VEHICLE IS BAD! THE DEALER KEEPS SAYING IT'S NORMAL IN THE LEARNING PHASE, BUT THERE IS NO WAY ALL OF THIS SPUTTERING AND HESITATION IS NORMAL FOR ANY VEHICLE, LET ALONE A LUXURY ONE. THE TACHOMETER JUMPS, JERKS AND SPUTTERS AS WELL IF YOU WATCH IT. THE PRE-COLLISION BR... Read more
POWER TRAIN
Jul 11, 2018
Incident date: May 17, 2018
THE TRANSMISSION ON THIS VEHICLE IS BAD! THE DEALER KEEPS SAYING IT'S NORMAL IN THE LEARNING PHASE, BUT THERE IS NO WAY ALL OF THIS SPUTTERING AND HESITATION IS NORMAL FOR ANY VEHICLE, LET ALONE A LUXURY ONE. THE TACHOMETER JUMPS, JERKS AND SPUTTERS AS WELL IF YOU WATCH IT. THE PRE-COLLISION BR... Read more
UNKNOWN OR OTHER
Jun 27, 2018
Incident date: Jun 26, 2018
REAR AUXILIARY BOX LEVER FAULTY. SNAPPED OFF EASILY WITH MINIMAL USAGE AND CONSERVATIVE HANDLING. WITH LEVER SNAPPED OFF, LID TO AUXILIARY BOX CANNOT BE OPENED. NO REPAIR HAS BEEN DONE YET.
VEHICLE SPEED CONTROL
Jun 7, 2018
Incident date: Jun 7, 2018
VEHICLE SOMETIMES WILL VIOLENTLY SURGE FORWARD WHEN TAKING OFF. THE RESPONSE OF THE ACCELERATOR IS VERY INCONSISTENT. SOMETIMES, YOU CAN HARDLY GET THE VEHICLE TO GO, AND OTHER TIMES IT WILL JUST EXPLODE FORWARD WITH JUST THE SMALLEST AMOUNT OF PRESSURE APPLIED TO THE PEDAL.THIS CAUSED ME TO RUN INT... Read more
Crash
POWER TRAIN
Jun 7, 2018
Incident date: Jun 7, 2018
THERE IS A HUGE DELAY IN ACCELERATION. SOMETIMES, WHEN MERGING OR PASSING, THERE IS A VERY NOTICEABLE DEAD SPOT WHERE THE VEHICLE WILL NOT RESPOND WHEN YOU NEED IT TO. THROTTLE RESPONSE ALSO IS OFTEN VERY JERKY AND DIFFICULT TO DRIVE. THIS HAS BEEN A PROBLEM SINCE I BOUGHT IT. LEXUS SAYS THIS IS NOR... Read more
SERVICE BRAKES
Jun 1, 2018
Incident date: Nov 17, 2017
I PURCHASED THE NEW CAR IN SEPTEMBER 2017. ON NOVEMBER 17, 2017, AT APPROXIMATELY 1,500 MILES, AFTER THE CAR WAS SITTING IN THE GARAGE FOR 2 DAYS, IT WOULD NOT START--THE MESSAGE ON THE CONSOLE STATED "BRAKE POWER LOW STOP IN A SAFE PLACE." THE CAR WAS TOWED TO THE DEALER WHERE THE BRAKE POWER BOOS... Read more
VEHICLE SPEED CONTROL
May 8, 2018
Incident date: Oct 27, 2017
THE PROBLEM IS IN THE LEARNING ABILITY OF THE EIGHT-SPEED AUTOMATIC ELECTRONICALLY CONTROLLED TRANSMISSION (ECT) IN MY WIFE'S LEXUS 2017 RX 350. IT HAS DELAY OF 2 TO 3 SECOND IN ACCELERATING OCCASIONALLY AFTER A STOP OR WHEN TRYING ACCELERATED IN A NORMAL DRIVE' IT DOES NOT HAPPEN AS EXPECTED.
FUEL/PROPULSION SYSTEM
Mar 15, 2018
Incident date: Aug 23, 2017
FROM THE FIRST WEEK I PURCHASED THIS NEW 2017 LEXUS RX350, I NOTICED THAT RAPID ACCELERATION IS NOT POSSIBLE. THERE IS A MOMENTARY HESITATION AFTER DEEPLY AND RAPIDLY DEPRESSING THE ACCELERATOR. THIS IS MOSTLY NOTICED WHEN AGGRESSIVELY PULLING INTO A TRAFFIC LANE SAY, FROM A SIDE STREET OR PARKING L... Read more
FUEL/PROPULSION SYSTEM
Feb 20, 2018
Incident date: Mar 31, 2017
PURCHASED NEW CAR MARCH, 2017. FAULTY ACCELERATION OCCURS FROM START TO 40MPH. THIS HAPPENS ON SIDE STREETS AND INTERSTATES. DOES NOT MATTER WHERE YOU ARE DRIVING. RAIN OR SHINE, THIS IS A DAILY OCCURANCE. WENT TO LEXUS IN CHARLOTTE, N.C. FOR THE 5TH TIME REGARDING THIS PROBLEM. MY 10,000 MILE INSPE... Read more
POWER TRAIN
Feb 9, 2018
Incident date: Feb 9, 2018
THE REACTION OF THE VEHICLE TO THE GAS PEDAL IS EXTREMELY TOUCHY AT LOW SPEEDS. IT IS SO TOUCHY, THAT IF YOU HIT A POT HOLE OR BUMP IN THE ROAD, IT IS DIFFICULT TO KEEP YOUR LEG STILL ENOUGH TO NOT FLUCTUATE THE GAS PEDAL AND SEND THE CAR LUNGING FORWARD.. THIS IS A HUGE SAFETY CONCERN WHEN DRIVING ... Read more
FUEL/PROPULSION SYSTEM
Feb 9, 2018
Incident date: Feb 9, 2018
THE VEHICLE EXPERIENCES A DANGEROUS ACCELERATION DELAY AT CERTAIN SPEEDS. THIS IS NOT A MINOR DELAY, BUT ONE THAT IS LARGE ENOUGH TO CAUSE AN ACCIDENT. WHEN PULLING ONTO AN INTERSTATE RAMP OR PASSING ANOTHER VEHICLE, THIS PROBLEM BECOMES A HUGE SAFETY CONCERN. YOU NEVER REALLY KNOW WHEN IT WILL HAPP... Read more
POWER TRAIN
Feb 2, 2018
Incident date: Mar 31, 2017
CAR IS UNSAFE AS YOU NEVER KNOW HOW IT WILL REACT WHEN YOU PRESS THE GAS PEDAL. OFTEN TIMES YOU PRESS IT TO ACCELERATE A LITTLE AND IT'S LIKE YOU LET OFF THE GAS ENTIRELY. YOU THEN HAVE TO AGGRESSIVELY PRESS THE PEDAL DOWN TO WHICH IT REACTS WILDLY. SOMETIMES YOU BARELY TOUCH THE PEDAL AND IT TAKES ... Read more
ENGINE
Feb 2, 2018
Incident date: Mar 31, 2017
CAR IS UNSAFE AS YOU NEVER KNOW HOW IT WILL REACT WHEN YOU PRESS THE GAS PEDAL. OFTEN TIMES YOU PRESS IT TO ACCELERATE A LITTLE AND IT'S LIKE YOU LET OFF THE GAS ENTIRELY. YOU THEN HAVE TO AGGRESSIVELY PRESS THE PEDAL DOWN TO WHICH IT REACTS WILDLY. SOMETIMES YOU BARELY TOUCH THE PEDAL AND IT TAKES ... Read more
Showing 50 of 69 complaints.
NHTSA Safety Ratings, 2017 LEXUS RX350
2017 Lexus RX350 SUV FWD
| Category | Rating |
|---|---|
| Overall Rating | 4 / 5 ★★★★☆ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash, Driver | 4 / 5 ★★★★☆ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 17.9% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2017 LEXUS RX350
238 manufacturer communications from 132 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 34 |
| 110000 ELECTRICAL SYSTEM | 23 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 18 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 14 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 12 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 11 |
| 162300 STRUCTURE:BODY:DOOR | 10 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 8 |
Bulletin
May 15, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SPOC: Effective immediately, Lexus is issuing a stop sale on part numbers 85212-YZZ2L-LX & 85212-YZZ2M-LX, which may have a quality concern relating to a missing kit component (mispack). Lexus is requesting the return of ALL Dealer inventor
23LE01
Feb 9, 2023
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) ve
23LE01
Feb 9, 2023
070000 FUEL SYSTEM, GASOLINE
DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) ve
LSB000523
Feb 9, 2023
117200 ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel
LSB000523
Feb 9, 2023
070000 FUEL SYSTEM, GASOLINE
TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel
LSB000323
Feb 2, 2023
280000 BACK OVER PREVENTION
TSB: Some 2016 ? 2022 model year RX 350 vehicles may exhibit a droning noise from the exhaust system at takeoff or under light acceleration. Countermeasure parts are available to reduce the droning noise. Follow the Repair Procedure in this
LSB000323
Feb 2, 2023
140000 AIR BAGS
TSB: Some 2016 ? 2022 model year RX 350 vehicles may exhibit a droning noise from the exhaust system at takeoff or under light acceleration. Countermeasure parts are available to reduce the droning noise. Follow the Repair Procedure in this
LSB000318
Feb 2, 2023
060000 ENGINE AND ENGINE COOLING
OBSOLETE NOTICE February 02, 2023: This bulletin is now obsolete. Please see L-SB-0003-23.
KLG Technical In
Dec 1, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TI: 19LE05 Expired December 1, 2022
KLG Dealer Packa
Dec 1, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DP: Limited Service Campaign KLG expired December 01, 2022
19LE05 Technical
Dec 1, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TI: 19LE05 Expired December 1, 2022
19LE05 Dealer Pa
Dec 1, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DP: Customer Support Program 19LE05 expired December 1, 2022.
L-SB-0033-22
Aug 1, 2022
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
TSB: Some 2017 ? 2022 model year RX 350 and RX 450h vehicles may exhibit water leaking from the moon roof when going through a high-pressure rinse cycle car wash. In most cases, a small amount of water is either missing or bouncing off the
L-TT-0302-21 Rev
Jul 15, 2022
100000 POWER TRAIN
TT: Some 2019-2022 model year RX350/L AWD equipped vehicles may have had the LX 75W-85 GL-5 gear oil used during assembly. ?The difference between the LT and LX type gear oil is only relevant to models equipped with Limited Slip type (Dyn
LSB002121Rev1
Jun 20, 2022
060000 ENGINE AND ENGINE COOLING
TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine
LSB002121Rev1
Jun 20, 2022
060000 ENGINE AND ENGINE COOLING
TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine
Safety Recall 22
Apr 13, 2022
350000 EQUIPMENT
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
LTT031322
Mar 21, 2022
060000 ENGINE AND ENGINE COOLING
TT: Some 17-22MY RX350 vehicles with engine serial numbers that start with F or G, may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the location
L-TT-0313-22
Mar 8, 2022
060000 ENGINE (PWS)
TT: Some 2017-2022 RX350 vehicles may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the location of the oil pan leak condition before repair.
L-SB-0004-22
Feb 24, 2022
140000 AIR BAGS
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purp
L-SB-0002-22
Jan 28, 2022
114200 ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year E
Lexus PRO19-02 -
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
Lexus PRO19-02 -
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
Lexus PRO19-02 -
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
L-SB-0046-18 Rev
Sep 14, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: Some 2016 ? 2022 model year RX 350 and 2018 ? 2022 model year RX 350L vehicles may exhibit a knocking noise from the fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin
L-SB-0046-18 Rev
Sep 14, 2021
350000 EQUIPMENT
TSB: Some 2016 ? 2022 model year RX 350 and 2018 ? 2022 model year RX 350L vehicles may exhibit a knocking noise from the fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin
L-SB-0046-18 Rev
Sep 14, 2021
070000 FUEL SYSTEM, GASOLINE
TSB: Some 2016 ? 2022 model year RX 350 and 2018 ? 2022 model year RX 350L vehicles may exhibit a knocking noise from the fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin
L-SB-0018-14 Obs
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
L-SB-0024-21
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avail
L-TT-0302-21
Jul 26, 2021
060000 ENGINE (PWS)
TT: Some 2019-2022 model year RX350/L AWD equipped vehicles may have had the LX 75W-85 GL-5 gear oil used during assembly. ?The difference between the LT and LX type gear oil is only relevant to models equipped with Limited Slip type (Dyn
L-TT-0302-21
Jul 26, 2021
100000 POWER TRAIN
TT: Some 2019-2022 model year RX350/L AWD equipped vehicles may have had the LX 75W-85 GL-5 gear oil used during assembly. ?The difference between the LT and LX type gear oil is only relevant to models equipped with Limited Slip type (Dyn
L-SB-0021-21
Jul 20, 2021
060000 ENGINE AND ENGINE COOLING
TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2021 model year Lexus vehicles equipped with an FKS engine.
20LC02-TI-Final
Jul 12, 2021
162300 STRUCTURE:BODY:DOOR
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN 2016-2019 MODEL YEAR RX350 and RX450h
20LC02-TI-Final
Jul 12, 2021
160000 STRUCTURE
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN 2016-2019 MODEL YEAR RX350 and RX450h
20LC02_Dealer Pa
Jul 7, 2021
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DP: There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
20LC02-TI-Final
Jul 7, 2021
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN 2016-2019 MODEL YEAR RX350 and RX450h
L-TT-0301-21 Rev
Jul 6, 2021
100000 POWER TRAIN
TT: Some 2015-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with
Lexus PRO21-UFRM
May 24, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
Lexus Safety Re
Mar 31, 2021
140000 AIR BAGS
Lexus Safety Recall and Service Campaign - Technician Certification Requirements
L-SB-0042-20 Rev
Mar 29, 2021
180000 VEHICLE SPEED CONTROL
TSB: Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition in which the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corr
L-SB-0042-20 Rev
Mar 29, 2021
150000 SEAT BELTS
TSB: Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition in which the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corr
L-TT-0281-20 Rev
Mar 16, 2021
200000 WHEELS
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
L-TT-0281-20 Rev
Mar 16, 2021
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
20LC02_Dealer Pa
Dec 15, 2020
162321 STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
20LC02_Dealer Pa
Dec 15, 2020
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
20LE02_Dealer Pa
Dec 15, 2020
162300 STRUCTURE:BODY:DOOR
DP: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2019 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch rele
20LE02_Dealer Pa
Dec 15, 2020
160000 STRUCTURE
DP: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2019 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch rele
20LC02-TI-Final-
Dec 15, 2020
162300 STRUCTURE:BODY:DOOR
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN 2016-2019 MODEL YEAR RX350 and RX450h
20LC02-TI-Final-
Dec 15, 2020
160000 STRUCTURE
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN 2016-2019 MODEL YEAR RX350 and RX450h
20LC02 - RX - Fr
Dec 15, 2020
162300 STRUCTURE:BODY:DOOR
FAQ: SPECIAL SERVICE CAMPAIGN 20LC02
20LC02 - RX - Fr
Dec 15, 2020
160000 STRUCTURE
FAQ: SPECIAL SERVICE CAMPAIGN 20LC02
L-SB-0042-20
Nov 11, 2020
176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TSB: Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition where the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corrodi
L-SB-0042-20
Nov 11, 2020
162810 STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TSB: Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition where the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corrodi
L-SB-0042-20
Nov 11, 2020
162800 STRUCTURE:BODY:HOOD
TSB: Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition where the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corrodi
L-TT-0294-20
Oct 30, 2020
350000 EQUIPMENT
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0294-20
Oct 30, 2020
138700 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0046-18 Rev
Oct 27, 2020
070000 FUEL SYSTEM, GASOLINE
TSB: Some 2016 ? 2021 model year RX 350 and 2018 ? 2021 model year RX 350L vehicles may exhibit a knocking noise from the fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin
L-SB-0046-18 Rev
Oct 27, 2020
280000 BACK OVER PREVENTION
TSB: Some 2016 ? 2021 model year RX 350 and 2018 ? 2021 model year RX 350L vehicles may exhibit a knocking noise from the fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin
L-SB-0039-20
Oct 16, 2020
070000 FUEL SYSTEM, GASOLINE
TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Lexus vehicles.
20LE02_Dealer Pa
Sep 23, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
DP: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch rele
20LE02_Dealer Pa
Sep 23, 2020
162300 STRUCTURE:BODY:DOOR
DP: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch rele
L-SB-0024-20 Rev
Sep 22, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: Some 2016 ? 2019 model year RX 350 and RX 450h vehicles may exhibit a condition in which the inside rear door handle does not open the door. This condition occurs when the rear door handle fatigues, allowing the inside door handle rel
L-SB-0024-20 Rev
Sep 22, 2020
162300 STRUCTURE:BODY:DOOR
TSB: Some 2016 ? 2019 model year RX 350 and RX 450h vehicles may exhibit a condition in which the inside rear door handle does not open the door. This condition occurs when the rear door handle fatigues, allowing the inside door handle rel
L-SB-0094-16 Rev
Sep 8, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: Some 2016 ? 2020 model year Lexus vehicles with navigation (version less than A1##8020) may exhibit one or more of the following conditions: ?Pink or purple flashing navigation screen. ?Black or blank navigation screen. ?Navigat
L-SB-0094-16 Rev
Sep 8, 2020
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2016 ? 2020 model year Lexus vehicles with navigation (version less than A1##8020) may exhibit one or more of the following conditions: ?Pink or purple flashing navigation screen. ?Black or blank navigation screen. ?Navigat
KLG_19LE05-TI-Up
Aug 24, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up
Aug 24, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up
Aug 24, 2020
350000 EQUIPMENT
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
L-SB-0002-20 Rev
Aug 5, 2020
103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-TT-0235-17 Rev
Aug 5, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0235-17 Rev
Aug 5, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0002-20 Rev
Aug 5, 2020
060000 ENGINE (PWS)
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-SB-0002-20 Rev
Aug 5, 2020
102400 POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-TT-0235-17 Rev
Aug 5, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0265-19 Rev
Jul 20, 2020
060000 ENGINE (PWS)
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig
L-TT-0265-19 Rev
Jul 20, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig
Customer Support
Jun 25, 2020
162300 STRUCTURE:BODY:DOOR
RE: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch rel
Customer Support
Jun 25, 2020
160000 STRUCTURE
RE: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch rel
Customer Support
Jun 25, 2020
162300 STRUCTURE:BODY:DOOR
DL: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch rel
Customer Support
Jun 25, 2020
160000 STRUCTURE
DL: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch rel
L-SB-0024-20
Jun 25, 2020
162300 STRUCTURE:BODY:DOOR
TSB: Some 2016 - 2019 model year RX 350 and RX 450h vehicles second row seat occupants may experience a condition where the inside rear door handle may not open the door. This condition is caused when the rear door handle fatigues, allowi
L-SB-0024-20
Jun 25, 2020
160000 STRUCTURE
TSB: Some 2016 - 2019 model year RX 350 and RX 450h vehicles second row seat occupants may experience a condition where the inside rear door handle may not open the door. This condition is caused when the rear door handle fatigues, allowi
L-SB-0023-20
Jun 23, 2020
200000 WHEELS
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure
Special Service
Jun 22, 2020
170000 LATCHES/LOCKS/LINKAGES
DL: There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
20LC02_Dealer Pa
Jun 22, 2020
170000 LATCHES/LOCKS/LINKAGES
DL: There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
Lexus Safety Re
May 1, 2020
350000 EQUIPMENT
Safety Recall and Service Campaign - Technician Certification Requirements
L-SB-0179-17 Obs
Apr 6, 2020
350000 EQUIPMENT
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
L-SB-0008-20
Apr 6, 2020
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97,
L-TT-0254-18
Mar 26, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has develo
L-TT-0281-20
Mar 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functi
L-TT-0281-20
Mar 9, 2020
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functi
L-TT-0281-20
Mar 9, 2020
110000 ELECTRICAL SYSTEM
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functi
L-SB-0060-13 Obs
Feb 6, 2020
350000 EQUIPMENT
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
L-SB-0003-20
Feb 6, 2020
350000 EQUIPMENT
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bull
L-SB-0170-17_Rev
Dec 10, 2019
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any
KLG_Dealer Packa
Dec 10, 2019
110000 ELECTRICAL SYSTEM
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject v
KLG_Dealer Packa
Dec 10, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject v
L-SB-0170-17_Rev
Dec 10, 2019
350000 EQUIPMENT
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any
19LE05 - Dealer
Dec 10, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
19LE05 - Dealer
Dec 10, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
Showing 100 of 238 bulletins.
LEXUS RX350 - All Years Overview
Complete safety history for the LEXUS RX350 across all model years (2004, 2023).
22
Total Recalls
1,065
Total Complaints
0
Investigations
203
Reported Crashes
32
Reported Fires
3
Reported Deaths
LEXUS RX350 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2023 | 1 | 4 | View |
| 2022 | 0 | 11 | View |
| 2021 | 1 | 2 | View |
| 2020 | 1 | 9 | View |
| 2019 | 3 | 41 | View |
| 2018 | 1 | 30 | View |
| 2017 (current) | 3 | 69 | |
| 2016 | 3 | 78 | View |
| 2015 | 1 | 58 | View |
| 2014 | 0 | 22 | View |
| 2013 | 1 | 39 | View |
| 2012 | 1 | 46 | View |
| 2011 | 1 | 49 | View |
| 2010 | 1 | 123 | View |
| 2009 | 0 | 114 | View |
| 2008 | 0 | 160 | View |
| 2007 | 1 | 210 | View |
| 2006 | 1 | 0 | View |
| 2005 | 1 | 0 | View |
| 2004 | 1 | 0 | View |