2021 LEXUS RX

1 recalls, 87 complaints - 20 TSBs

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir... Read more

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may con... Read more

999,901 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

87 total complaints 6 crashes 1 fires 10 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	11
POWER TRAIN	11
ENGINE	9
ELECTRICAL SYSTEM	8
AIR BAGS	7
STRUCTURE:BODY	4
SERVICE BRAKES	4
STEERING	4
TIRES	3
ENGINE AND ENGINE COOLING	3

Incident date: Dec 19, 2025

Rear Taillight assembly filled with water due to a crack. The water caused the bulb to burn out. Dealer tried to get Ford to cover the taillamp and the manufacturer denied the claim stating the crack was not a flaw in manufacturing. The dealer also said that they have seen several of these where the... Read more

Incident date: Aug 25, 2025

While accelerating onto a road with cars approaching from behind, vehicle entered limp mode and was restricted to 25 MPH. I was forced to leave the roadway to avoid a collision with the vehicle behind. The street this occurred on has a speed limit of 40 MPH. The vehicle's normal acceleration was su... Read more

Incident date: Aug 25, 2025

Incident date: Dec 18, 2023

While driving on the interstate, the vehicle went into “limp” mode and showed a turtle on my screen. From there, my vehicle decelerated drastically from 80 to 40 and did not allow me to accelerate. The screen showed a message that stated the systems were shutting down. My vehicle continued to de... Read more

Incident date: Nov 23, 2025

Hesitation when pressing the accelerator from a complete stop. When I press the accelerator from a complete stop there is no movement for several milliseconds leading to some close calls when entering traffic.

Incident date: Dec 19, 2023

The white orchid paint is peeling off on top of car and sides

Incident date: Nov 17, 2025

The contact owns a 2022 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the clutch in the manual transmission vehicle briefly failed to engage, disabling the ability to shift gear. The vehicle returned to normal functionality, but the failure became a regular occurrenc... Read more

Incident date: Oct 14, 2025

On [XXX], I went to start my 2017 Ford F-250 Super Duty (6.2L) and found that it would crank but not start. On [XXX], I had the truck towed to a local certified repair shop. They diagnosed that the fuel pump control module overheated and melted into the fuse box, causing extensive electrical damage ... Read more

Incident date: Sep 30, 2025

On [XXX], at 5 pm, at [XXX] , the vehicle went into park, but showed as reverse, and the key was unable to be removed, or turn the electrical system off, or place the vehicle in park. I contacted The General Insurance Company Roadside assistance; a tow truck was dispatched. It took several hours, ... Read more

Incident date: Aug 29, 2025

The contact owns a 2015 Hyundai Genesis. The contact stated that while the vehicle was parked, the driver's side rear door failed to open. The contact entered the vehicle and attempted to open the driver's side rear door; however the door failed to open. The vehicle was taken to the dealer, where th... Read more

Incident date: Aug 29, 2025

Navigation system shows the directional cursor moving sideways or upside down. This causes the vehicle to constantly alert loudly and with large red DO NOT ENTER Signs on my dash and heads up display. The system audibly alerts over and over for the driver to turn around “Wrong way detected check d... Read more

Incident date: Aug 29, 2025

Vehicle is producing a "Service Airbag" warning message and red airbag light on the instrument cluster at each start. The problem code 'U0170' is found which correlates to 'Lost Communication With Passenger Presence Module'. The dealer advised that the part is discontinued and no longer available. ... Read more

Incident date: Dec 20, 2023

The contact owns a 2000 BMW Z3. The contact’s wife stated that while coming to a stop, the driver’s side front air bag inadvertently deployed with no warning light illuminated. The contact’s wife sustained a bruised arm; no medical attention was provided. A police report was not filed. The veh... Read more

1 injured

Incident date: Aug 22, 2025

While charging my 2025 Nissan Ariya at an Electrify America DC fast charger, the vehicle failed to complete the charging “handoff” between the charger and the car. The charging station instructed me to disconnect and reconnect, but after multiple attempts, the system failed to establish a proper... Read more

Incident date: Jul 7, 2025

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time... Read more

Incident date: Jul 7, 2025

AT AROUND 60,000 MILES I HAD EXPERIENCED SHUTTERING AND JERKING IN LOW GEARS AND THE VEHICLE SHOOTS FORWARD WHEN COMING TO A COMPLETE STOP. I WAS ABLE TO TAKE THE VEHICLE IN A SHORT TIME AFTER AND I WAS TOLD BY THE DEALERSHIP THAT IT NEEDED A TRANSMISSION FLUSH. I COMPLETED THE FLUSH AND AFTER A ... Read more

Incident date: Dec 23, 2024

The vehicle does not accelerate entering roadway, transmission replaced in 2022, catalytic convertor replaced in 2024. Several instances occurred when entering highway vehicle lost power and failed to merge safely, ultimately requiring hasty exit to roadside to avoid collision. The vehicle was purch... Read more

Incident date: Jun 16, 2025

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time... Read more

Incident date: Oct 10, 2024

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the contact approached the vehicle and observed that the passenger’s and driver’s side roof rail air bags had independently deployed. The contact stated that there were no passengers in the re... Read more

Incident date: Jun 6, 2025

Manufacturer has failed to provide a remedy for recall campaign R24B2 in a timely manner. The vehicle capability is impaired as the effective range is now limited due to the inability to fast charge the vehicle. It no longer provides the same functionality. The value of the vehicle is also reduced... Read more

Incident date: Jun 4, 2025

The touch screen infotainment system has the well known “Ghost Touch.” While I am driving, the touch screen can at random, activate buttons, make phone calls, change navigation systems, and activate any other features through the display. It can at times create an extremely dangerous situation w... Read more

Incident date: Dec 20, 2023

When traveling on [XXX] in New York, at 78 mph, my 2018 Range Rover Evoque experienced an electronic power steering rack failure I had just picked up my neighbors from the airport and were on the way home. When traveling on a smooth, straight highway, the audible notification alerted and a message... Read more

Incident date: May 9, 2025

When getting on the gas from a complete stop the engine hesitates to get going. I use sport mode and it helps lessen the effects.

Incident date: Apr 28, 2025

Over a bumpy street coming to a red light (stop) car stalled and failed to stop almost hitting another car. Car made a funny noise and brake petals needed alot of pressure to pust to floor

Incident date: Apr 2, 2025

During days when the temperature is warm, meaning above 70F, or the car in in direct sunlight, the speakers will produce a very loud, uncontrollable, static sound. This happens whether the radio/audio is on or fully powered off or whether the volume is on or fully off. It's is so loud that earplugs ... Read more

Incident date: Mar 25, 2025

The contact owns a 2020 GMC Sierra 1500. The contact stated while driving 70 MPH, the low oil pressure warning light illuminated. The contact pulled over to the side of the road and noticed that the oil level was abnormally low. The contact added oil to the vehicle and continued driving. The vehicle... Read more

Incident date: Mar 17, 2025

My GLA250 Instrument Cluster had been glitching out. The turn signals indicators would go off when the turn signal lights are initiated. The Check engine light, high beam light, and other warning lights come on for no reason, or dim or no backlight, inaccurate gauge readings, erratic gauge needle ... Read more

Incident date: Dec 20, 2023

2/16/2025 Light for 4WD came on when the temperature was 11 degrees. 4WD System Unavailable Service Required 2/19/25 & 2/25/25 Taken into the dealer and stated that Debris in the PTU causing Actuator to stick - will need to be replace PTU - if approved will need to locate part. Car difficult to pu... Read more

Incident date: Feb 13, 2025

Brake pedal rattling occasionally, lane departure warning light constantly on, multiple warning signs pop up (charger door open, driver monitoring system, etc.). OTA update is not done. main screen goes dark while driving

Incident date: Dec 20, 2023

I already sent one, and forgot the pictures, pictures included this time

Fire

Incident date: Dec 27, 2023

Equinox Vehicle hit by full size pickup truck, driver to driver impact, with both vehicles estimated to be traveling at or near 40 mph each. The air bags did NOT deploy in the Equinox. Notation of the airbag failure was noted by on scene police, firefighters and paramedics. No other related work, a... Read more

Crash 1 injured

Incident date: Dec 20, 2023

While driving on the highway the truck shut off. A message appeared (Auto StartStop Shift to P, Then Restart Engine) This is an ongoing issue. It has happened three times already while driving. After the error message appears I stop, the turn the truck back on and it works perfectly. The issue is th... Read more

Incident date: Jan 17, 2025

Honda link app is extremely slow to respond or doesn’t respond at all. Safety issue if no keys are available. Unable to unlock car, if keys are left in the car, the car will lock with no way to unlock if the app is not working.

Incident date: Jan 17, 2025

STARTED THE VEHICLE TO DRIVE 30 MILES FOR AN APPOINTMENT. WHILE DRIVING, ALL OF THE INTRUMENT CLUSTER LIGHTS ILLUMINATED. THE EYE SIGHT TURNED OFF, CRUISE CONTROL NO LONGER WORKED, PARKING BRAKE LIGHT WAS ILLUMINATED, ABS LIGHT WAS ILLUMINATED. TPMS LIGHT WAS ILLUMINATED. THIS HAS OCCURED 2 TIMES... Read more

Incident date: Dec 30, 2024

My vehicle has a battery issue, we replaced the battery twice in two years still the issue might happened again and again. Once the battery start draining energy, everything start blinking and car stops all of a sudden in the middle of the road because of brake assistance problem. All the system e... Read more

Incident date: Dec 1, 2024

FAILED COMPONENT SYSTEM: Driver & Passenger side Airbag system. SAFETY RISK: I was involved in motor vehicle collision, resulting in extensive front-end damage to my car. Upon impact, the driver and passenger side airbags did NOT deploy, which based on the extent of the damage to my vehicle they sh... Read more

Crash 1 injured

Incident date: Dec 22, 2024

When I would come to a complete stop at a stop sign it would stall battery light and oil light would come on. I would need to put it in park then turn it off and turn it back on. It also would suck up oil like crazy I would need to replace the oil every few days otherwise it wouldn't start. I took i... Read more

Incident date: Dec 22, 2024

My vehicle has had issues starting off and on with in the last year of having the vehicle. I replaced the battery and alternator. and now we think it's the neutral safety switch. I went to go check the recalls and I see that I had a recall on the front air bag module needs replaced too. I have not r... Read more

Incident date: Dec 20, 2023

Window child locks randomly locks windows in position. There's no reason for it to lock them. I've never tried to engage them on purpose since I have no children. Sometimes pushing the child lock hard several times will allow them to unlock but it may lock in that position so I really can't use 3 wi... Read more

Incident date: Dec 9, 2024

At various times of day or night, the brake lights turn on, while there is no one in the vehicle. The vehicle sits parked and is locked with the security on, and the lights just randomly turn on by themselves. The only way to turn the lights off is to go into the vehicle and step on the brake and th... Read more

Incident date: Jan 5, 2024

My car frame floods every time it rains. This flooding includes my sunroof drain clogging. As a result of the water retention in my car’s frame, my cars safety system controller units are being corroded and thus I DO NOT have any reliable safety monitoring system. I have looked into this and this ... Read more

Incident date: Dec 4, 2024

225/50 R18. Purchased in March 2024 and tread is already at 4/32 and 5/32 as of Dec 2024 for 2 of them. Tires driven for 13K miles. This is completely unacceptable and unsafe. I believe there is a defect, for tires to be so new and tread to be degrading so quickly.

Incident date: Dec 4, 2024

2.0 ecoboost leaking coolant into cylinder head causing misfire.

Incident date: Nov 29, 2024

Over 10 times I've had errors come up on dashboard about sensor systems that are not working. Cat has been taken in 5 times for this with no resolution. I can provide numerous dashboard pictures going back since I purchased the vehicle

Incident date: Jan 15, 2024

The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the... Read more

Incident date: Dec 1, 2023

The vehicle pulls/jolts foward as I slow down at a stoplight. At first, I thought this was normal, but over the past year, I've noticed something unusual, possibly with the gear shifting. It has become more noticeable over time. It has happened enough where I almost get into a fender bender with the... Read more

Incident date: Nov 20, 2024

The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering ... Read more

Crash

Incident date: Nov 20, 2024

The contact owns a 2020 GMC Sierra 2500. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact stated that he had not depressed the brake pedal. The contact was towing a 20-foot flatbed trailer with a load of lumber of approximately 4,000 lbs. in weight. T... Read more

Showing 50 of 87 complaints.

Technical Service Bulletins, 2021 LEXUS RX

20 manufacturer communications from 14 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
980000 UNKNOWN OR OTHER	3
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	2
200000 WHEELS	2
350000 EQUIPMENT	2
110000 ELECTRICAL SYSTEM	2
060000 ENGINE AND ENGINE COOLING	2
190000 TIRES	1
140000 AIR BAGS	1

980000 UNKNOWN OR OTHER

TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicabl

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

060000 ENGINE AND ENGINE COOLING

TSB: Some 2019 ? 2023 model year ES 350, 2018 ? 2023 model year IS 350, IS 300, RC 350, RC 300, 2016 ? 2022 model year RX 350, and 2016 ? 2020 model year GS 350 vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the v

210000 TRAILER HITCHES

DP: The involved vehicles equipped with the Tow Prep Package did not have the Tow Converter installed.

110000 ELECTRICAL SYSTEM

TI: TECHNICAL INSTRUCTIONS FOR 22LC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR IS300, IS350, LC500, LC500h, LC500C, LS500, LS500h, NX300, NX300h, RC300, RC350, RC F CERTAIN 2021-2022 RX350, RX350L, RX450h, RX

060000 ENGINE AND ENGINE COOLING

TSB: Some 2016 ? 2022 model year RX 450h and 2018 ? 2022 model year RX 450hL vehicles may exhibit a squawk/knock noise from the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulleti

030000 BRAKES (PWS)

980000 UNKNOWN OR OTHER

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

980000 UNKNOWN OR OTHER

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

346000 COMMUNICATION:MANUFACTURER TELEMATICS

200000 WHEELS

TSB: Some 2021 ? 2024 model year Lexus vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off res

160000 STRUCTURE

TECHNICAL INSTRUCTIONS.

350000 EQUIPMENT

TECHNICAL INSTRUCTIONS.

110000 ELECTRICAL SYSTEM

DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices d

350000 EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purp

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome

200000 WHEELS

190000 TIRES

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL

LEXUS RX - All Years Overview

Complete safety history for the LEXUS RX across all model years (2004, 2026).

19 Total Recalls

1,259 Total Complaints

0 Investigations

87 Reported Crashes

18 Reported Fires

0 Reported Deaths

LEXUS RX - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	2	7	View
2025	4	30	View
2024	4	76	View
2023	3	74	View
2022	0	46	View
2021 (current)	1	87
2020	1	56	View
2019	1	62	View
2018	0	33	View
2017	0	59	View
2016	0	33	View
2015	0	27	View
2014	0	13	View
2013	0	25	View
2012	0	18	View
2011	0	36	View
2010	0	107	View
2009	0	42	View
2008	0	89	View
2007	0	79	View
2006	1	52	View
2005	1	39	View
2004	1	56	View
2003	0	4	View
2002	0	13	View
2001	0	25	View
2000	0	30	View
1999	0	41	View

Other LEXUS Models

Model	Recalls	Complaints
LS	421	284	View
TX	406	75	View
LX	353	73	View
NX	352	296	View
NX HYBRID	310	13	View
LS HYBRID	256	5	View
RZ	252	29	View
RX HYBRID	249	473	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 LEXUS RX

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2021 LEXUS RX

Most Affected Components

LEXUS RX - All Years Overview

LEXUS RX - Year by Year

Other LEXUS Models