2020 LEXUS RX

1 recalls, 56 complaints - 14 TSBs

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir... Read more

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may con... Read more

999,901 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

56 total complaints 10 crashes 6 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	8
ENGINE	7
UNKNOWN OR OTHER	6
AIR BAGS	4
TIRES	4
POWER TRAIN	4
FUEL/PROPULSION SYSTEM	3
VEHICLE SPEED CONTROL	2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2
FORWARD COLLISION AVOIDANCE: WARNINGS	2

Incident date: Jun 23, 2026

While our 2013 Honda CR‑V was still drivable, we began experiencing a brief but loud rattle or grinding noise at cold start, especially after the vehicle had been sitting. Several years ago the dealer replaced the Variable Timing Control (VTC) actuator because of this cold‑start rattle. After a ... Read more

Incident date: Sep 18, 2024

The vehicle has experienced approximately ten+ incidents while driving at freeway speeds on dry roads where the traction-control indicator illuminated and the vehicle unexpectedly lost power. During these events, the vehicle would not accelerate normally despite accelerator input, and vehicle speed ... Read more

Incident date: May 20, 2026

While driving the engine stalls. It has jolted back-and-forth at times and had to be taken to a dealer. It’s still stalls when trying to slowly accelerate especially uphills. Low gas mileage barely getting 18 miles per gallon. Warning lights flickering while car stallling. It’s like it’s havin... Read more

Incident date: May 20, 2026

Incident date: Apr 1, 2026

Odometer Fraud. The contact purchased a 2011 Chevrolet Silverado 1500. The contact discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 103,000. However, at the time of the vehicle registration, it was discovered that the mileage wa... Read more

Incident date: Feb 3, 2026

The recall (Number 26V049) is a serious safety concern, however the dealer states there is no remedy available despite a clearly described available remedy ("Toyota dealers will modify the left and right rear door switch circuits FREE OF CHARGE, to prevent the switch from activating even if it is sh... Read more

Incident date: Feb 3, 2026

I own a 2020 Lexus RX 450h with approximately 129,803 miles. The check engine light came on and the vehicle stored diagnostic trouble code P0A2D, which indicates a failure of the drive motor/temperature sensor circuit that is integrated into the transmission/hybrid motor assembly. According to the L... Read more

Incident date: Feb 7, 2026

Clicking noises when turning. Dealership no longer fixing (fixed passenger side, driver side still unrepaired). Front end collision breaking happening at random, causing unsafe breaking in the middle of the road. Also frequently happening when releasing break at stop light, narrowly avoiding multipl... Read more

Incident date: Feb 7, 2026

2014 Nissan Rogue Door Actuator malfunction. Driver door will not unlock to get in, whether using a fob or actual key and will not open to get out. Getting in and out of car in an emergency is imperative. It has not been inspected by anyone. There were no warning lights to indicate.

Incident date: Feb 7, 2026

Vehicle experienced front suspension lateral link failure. The links separated from the sub-frame due to improperly secured fasteners. This is the exact defect described in existing recall SB-21-31-003 / NHTSA Campaign 21V835000. The existing recall states 'front suspension lateral link fasteners m... Read more

Incident date: Sep 10, 2025

Driving on interstate 74 west bound entered rain storm. Did not see car that was slow or stopped until impact. Traveling at a speed of 78 mph. Airbag did not deploy. Is this normal? Rear ended car in front. Volkswagen was totaled with severe front end damage. Other car was a bigger suv. There is d... Read more

Crash

Incident date: Oct 31, 2020

The vehicle presented multiple malfunctions in the high-voltage electrical system, braking system, and charging system. Errors included: high voltage electrical system malfunction, failure to shift gears (stuck in Drive), inaccurate battery level reporting, brake system malfunction, and air conditio... Read more

Incident date: Dec 20, 2023

The seats have metal emblems on them that pull your hair. It is not safe to be driving and have something pull your hair. It hurts!

Incident date: Dec 19, 2023

Transmission is making a humming sound while taking off then you can’t hear it anymore until you slow down was told by a transmission shop that it’s the bearing that goes inside the transmission and it’s a very costly fix up to $15,000 dollars transmission and labor

Incident date: Jul 31, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? 1.5L short block, due to coolant intrusion to the cylinder bores How was your safety or the safety of others put at risk? The engine could stop running. I drive with two small children so their safety... Read more

Incident date: Jul 1, 2025

My wife was rear ended and side collision accident. She was injured with side airbags both arm was severely cut. The steering airbag did not deploy as a result she had head injury and the upper teeth was push up when her head hit the steering wheel. She had to be pry out with a Crowbar tool.

Crash 2 injured

Incident date: Dec 1, 2023

Odometer Fraud. The contact purchased a 2016 Subaru Forester. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 108,127 and at the time of registrat... Read more

Incident date: Dec 20, 2023

Coolant leaking, engine overheating, dealer says not covered issue despite it being a known issue (see customer satisfaction notification zd8 coolant leak. But dealership is going to charge me over five hundred dollars to replace a gasket and use some lock tight on my vehicle. I understand there isn... Read more

Incident date: May 17, 2025

1. When the air condition is turned on there is knocking/banging/thumping noise. It starts with a whinning noise and then gets thumping noise and then starts again with a whinning noise followed my a thumping noise. It can go over 15 to 20 mins and then stops and restarts again. Yes, it can easily b... Read more

Incident date: May 15, 2025

While parked windshield started cracking from front left corner every few hours I go out to check it and the crack has spread halfway across windshield

Incident date: Apr 22, 2025

Truck will not fully shut off when turned off will say shift to park for 5/10 minutes after it is turned off finally drained my. 6 month old batterie

Incident date: Jan 25, 2025

The contact owns a 2020 GMC Sierra 1500. The contact stated while driving and decelerating from 65 MPH to 15-20 MPH to make a turn, the engine made an abnormal knocking sound. The contact was able to drive to the residence. The dealer was notified of the failure. The vehicle was towed to Pechous Rep... Read more

Incident date: Dec 20, 2023

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time ... Read more

Incident date: Dec 27, 2024

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not ... Read more

Incident date: Dec 11, 2024

As I was driving on the highway the upper top moulding from the grill came off causing scratches to the hood. This is dangerous if it flies off into the windshield. This has been an issue for GMC.

Incident date: Nov 15, 2024

The car updated itself and now my front collision warning light is on, I have tried to reset everything but still on. The update caused the warning light.

Incident date: Nov 21, 2024

Vehicle began making loud creaking noise audible at all speeds, loudest at low speeds. Car was maintained by Tesla dealership. Failure occurred at approximately 52,000 miles, just after 50,000 warranty expired. Diagnosed as failure of both control arms which need to be replaced at significant expen... Read more

Incident date: Oct 7, 2024

The vehicle has 119285 miles on it. I have started to see oil leak from the transfer-case/transmission. I called lexus back in August 2023, they were aware of certain vehicle developing oil leak problems. They issued recall on certain vehicles and issued a TSB for oil leak repair. I called lexus t... Read more

Incident date: Oct 10, 2024

Check engine light came on while idling. "Eyesight" tech turned off along with certain associated safety features. Next day, vehicle struggled to ignite. Came to a complete stop at an intersection, released brake, stepped on gas, and the car rolled forward as if in neutral and bucked up and down lik... Read more

Incident date: Nov 1, 2023

So my push to start has to be pushed twice in order to crank the vehicle and when I first got the car about 9 months ago it didn’t do that and about since January the computer system failed twice and it showed a message about the computer system don’t remember exactly what it said and took a 1/2... Read more

Incident date: Sep 10, 2022

The contact owns a 2023 Fisker Ocean. The contact stated while driving at an undisclosed speed and driving over a pothole or an object on the roadway, with the brake pedal depressed, the vehicle experienced independent acceleration. The contact stated that the vehicle failed to unlock all doors whil... Read more

Incident date: Sep 12, 2024

I was driving in the highway with both of my kids in the car. We were driving from Ohio to Alabama. While on the highway, the vehicle shut down into a disabled mode and displayed the message “stop safely, vehicle will shut off soon”. It did this a total of 5 times on our trip down to Alabama.

Incident date: May 21, 2024

The contact's daughter owns a 2017 Ford Escape. The contact stated that on several occasions while his daughter was driving at various speeds, the engine ran rough, and the vehicle started shaking violently. On one occasion, the check engine warning light flashed. The vehicle stalled but was restart... Read more

Incident date: May 14, 2024

The contact owns a 2017 Mercedes Benz C300. The contact stated that while making a left turn at 40 MPH, another vehicle crashed into the front passenger side of the vehicle. The air bags did not deploy upon impact and the seat belt also failed to restrain the contact during the crash. Due to both fa... Read more

Crash 1 injured

Incident date: Feb 22, 2024

The transmission on this year/make/model has a bad track record as shown by numerous Technical Service Bulletins. Car will repeatedly not shift throughout 9 speed transmission TSB: PIP5546C 17-NA-317 PIP5621D 04-07-30-013E 20-NA-138 06-00-89-031 21-NA-201 PIP5697E 18-NA-298

Incident date: Dec 22, 2023

* On the date of 12/13/23 my 2023 Hyundai Santa Cruz had a loss of power to the drivetrain on two occasions , once in a parking lot , second when merging into traffic. * I felt to drive the vehicle was a risk to myself and safety of others. * 12/21/23 is the last report of DTC. 49,701 miles * The 2... Read more

Incident date: Mar 1, 2021

LT275/65/R18 Tire developed a massive approximately 18in x 3in bubble on the inner section of tread causing significant vibration and excessive wear in that area in less than 50 miles

Incident date: Mar 1, 2021

LT275/65/R18 Tire developed a massive approximately 18in x 3in bubble on the inner section of tread causing significant vibration and excessive wear in that area in less than 50 miles

Incident date: Mar 1, 2021

Contact states they were sitting in DRIVE, with their foot on the brake. When the contact took their foot off the brake, they began to let the vehicle coast to about 5 MPH. Then, the vehicle lunged forward unexpectedly to about 25 MPH, when it collided with a rock. The vehicle had previously spent... Read more

Crash 1 injured

Incident date: Jan 30, 2023

The contact owns a 2014 Kia Optima. The contact stated while driving approximately 2 MPH, after having stopped at a traffic signal, the contact heard a clicking noise coming from the engine compartment. The contact stated that the vehicle stalled with several unknown warning lights flashing. The con... Read more

Incident date: Jan 30, 2023

- Shift to park issue when the shifter is in park position and sometimes it will turn off. - Safety is at risk, this might still move or run even it is in park position. - Dealer will not take as manufacturer's defect. - They have not inspected the issues, but I will have to pay the diagnostic firs... Read more

Incident date: Jun 8, 2022

235/55R20 102V Michelin Premier LTX, premature wear, tires falling apart in layers & chunks, caused premature failure of front left strut on Lexus RX350. Started at 24,000 miles. Tires create an oscillation, causing you to think a tire balance issue, no alignment issue in the onset of problem. Tire ... Read more

Incident date: Jun 1, 2022

Original Equipment in Lexus RX 350; Michelin Premier LTX 235/55/20 at less than 2 years and 14, 00 miles run advised by the manufacturer to replace for a new one because premature tire deterioration with risk of impending tire rupture. Advised that they have seen a situation is occurring in th... Read more

Incident date: Jun 1, 2022

Incident date: May 3, 2022

The contact owned a 2020 Lexus RX350. The contact stated that while making a left turn into a parking lot at approximately 10 MPH, the vehicle suddenly accelerated on its own and crashed into the side of a Walmart shopping store. The air bags deployed upon impact. The contact and her sister were bot... Read more

Crash 2 injured

Incident date: Apr 14, 2022

I was driving on the 210 freeway in Southern California and my sunroof exploded. There was no sign of an object hitting it and I didn't see anything bounce off of it onto the road or onto other cars. My insurance company inspected it and sent me to a repair shop to have it replaced.

Incident date: Apr 11, 2022

While into a road trip from Florida to Tennessee on I-75 the sunroof spontaneously exploded. The interior sunshade was closed. Otherwise the glass shards would have entered the interior. The glass most likely would have caused cut injuries to the driver (my wife) and I. Also, it may well have cause... Read more

Incident date: Oct 24, 2021

Abs actuator noise voice

Incident date: Oct 20, 2021

I was driving about 75mph on the interstate and there were no vehicles or other objects near me when my car braked on its own as if there were a vehicle/object in close proximity to the front of my vehicle.

Showing 50 of 56 complaints.

Technical Service Bulletins, 2020 LEXUS RX

14 manufacturer communications from 9 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
980000 UNKNOWN OR OTHER	3
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	2
060000 ENGINE AND ENGINE COOLING	2
190000 TIRES	1
200000 WHEELS	1
140000 AIR BAGS	1
350000 EQUIPMENT	1
030000 BRAKES (PWS)	1

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicabl

980000 UNKNOWN OR OTHER

060000 ENGINE AND ENGINE COOLING

TSB: Some 2019 ? 2023 model year ES 350, 2018 ? 2023 model year IS 350, IS 300, RC 350, RC 300, 2016 ? 2022 model year RX 350, and 2016 ? 2020 model year GS 350 vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the v

060000 ENGINE AND ENGINE COOLING

TSB: Some 2016 ? 2022 model year RX 450h and 2018 ? 2022 model year RX 450hL vehicles may exhibit a squawk/knock noise from the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulleti

030000 BRAKES (PWS)

980000 UNKNOWN OR OTHER

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

980000 UNKNOWN OR OTHER

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

346000 COMMUNICATION:MANUFACTURER TELEMATICS

350000 EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purp

190000 TIRES

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome

200000 WHEELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL

LEXUS RX - All Years Overview

Complete safety history for the LEXUS RX across all model years (2004, 2026).

19 Total Recalls

1,259 Total Complaints

0 Investigations

87 Reported Crashes

18 Reported Fires

0 Reported Deaths

LEXUS RX - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	2	7	View
2025	4	30	View
2024	4	76	View
2023	3	74	View
2022	0	46	View
2021	1	87	View
2020 (current)	1	56
2019	1	62	View
2018	0	33	View
2017	0	59	View
2016	0	33	View
2015	0	27	View
2014	0	13	View
2013	0	25	View
2012	0	18	View
2011	0	36	View
2010	0	107	View
2009	0	42	View
2008	0	89	View
2007	0	79	View
2006	1	52	View
2005	1	39	View
2004	1	56	View
2003	0	4	View
2002	0	13	View
2001	0	25	View
2000	0	30	View
1999	0	41	View

Other LEXUS Models

Model	Recalls	Complaints
LS	421	284	View
TX	406	75	View
LX	353	73	View
NX	352	296	View
NX HYBRID	310	13	View
LS HYBRID	256	5	View
RZ	252	29	View
RX HYBRID	249	473	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 LEXUS RX

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2020 LEXUS RX

Most Affected Components

LEXUS RX - All Years Overview

LEXUS RX - Year by Year

Other LEXUS Models