2017 KIA SOUL EV

3 recalls, 25 complaints - 59 TSBs

23V724000 Oct 26, 2023
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Consequence
Unintended vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles ... Read more
6,262 vehicles affected
Manufacturer: Kia America, Inc.
23V218000 Mar 29, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
Consequence
A battery electrical short-circuit increases the risk of a fire.
Remedy
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free ... Read more
2,689 vehicles affected
Manufacturer: Kia America, Inc.
22V031000 Jan 25, 2022
AIR BAGS
Defect Description
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air ... Read more
Consequence
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
410,619 vehicles affected
Manufacturer: Kia Motors America

Complaint Statistics

25 total complaints

Top Reported Components

ComponentComplaints
POWER TRAIN5
STEERING3
ELECTRICAL SYSTEM2
UNKNOWN OR OTHER2
ENGINE2
AIR BAGS2
STRUCTURE:BODY1
SERVICE BRAKES1
LANE DEPARTURE: BLIND SPOT DETECTION1
TIRES1
STEERING Jul 25, 2026
Incident date: Jun 1, 2026
While driving, the front passenger side ball joint failed catastrophically. The wheel completely separated from the control arm and folded under the truck, causing the vehicle to drop hard onto the suspension and nearly lose control. I was extremely fortunate not to be involved in a crash or killed.... Read more
ELECTRICAL SYSTEM Jul 25, 2026
Incident date: Jun 1, 2026
When the van is turned off it does not want to start easily again. This has now happened approximatly 5 times. I had the battery checked at O'reilly's and the battery was fine but the starter was not.
BACK OVER PREVENTION Aug 2, 2024
Incident date: Jul 12, 2024
The contact owns a 2018 Mazda Mazda3. The contact stated while reversing, the rearview camera image was distorted and failed to display on several occasions. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed and ne... Read more
FUEL SYSTEM, GASOLINE Aug 2, 2024
Incident date: Jul 12, 2024
The contact owns a 2019 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amou... Read more
VISIBILITY:WINDSHIELD Aug 2, 2024
Incident date: Jul 12, 2024
The contact owns a 2022 Kia Sorento Hybrid. The contact stated that after closing the front driver's side door, the rear windshield inadvertently shattered. The glass shards from the rear windshield fell inside the vehicle, but the contact was not injured. The contact stated that there was no impact... Read more
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR May 15, 2024
Incident date: Feb 15, 2024
The driver-side mirror shakes noticeably while driving making it hard to see what's on your left, specially at night. Even though I'm reporting in 2024 w/ 55k miles, I just bought this L-Certified CPO Lexus 1 week ago, so the problem was likely there before. There are a couple of other signs that ... Read more
AIR BAGS May 15, 2024
Incident date: Feb 15, 2024
Front Left Malfunction Warning Light came on randomly one day. There was an airbag symbol that appeared on the dash as well. The vehicle has not been in any collisions. Mercedes USA says seatbelt components are warranted against defects in workmanship and materials for 10 years, regardless of mileag... Read more
AIR BAGS Apr 26, 2024
Incident date: Apr 25, 2024
Multiple Models and Model Years Passenger Airbag May Not Deploy NHTSA SENSORS not working. The campaign number is 23V865 : OCS Sensors May Short Circuit An air bag that does not deploy during a crash increases the risk of injury. NHTSA Campaign Number: 23V865000 Manufacturer Toyota Motor Engineering... Read more
STEERING Feb 8, 2024
Incident date: Feb 6, 2024
Power steering goes on and off, and sometimes works fine. but it can happen when you drive the car that is not safe.
POWER TRAIN Feb 8, 2024
Incident date: Feb 6, 2024
-My rear differential needs replaced with just 24,000 miles on the car. I have the video from the technician at the Mazda dealership if needed. -My safety was not at risk because I took the car in at the first sign of issue. -Mazda Dealer technician has confirmed problem. -Mazda has been contacted ... Read more
STEERING Jan 27, 2024
Incident date: Aug 15, 2023
As others who also have the same issue put it: It almost felt like a video game steering wheel that was glitching. When I'd try to make small corrections to keep the car in the center of the lane, I'd apply pressure and get nothing. Then I'd apply more pressure and the wheel would "pop" and I'd get ... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS Dec 1, 2023
Incident date: Dec 1, 2023
Check engine light came on, low temp light stays on, Eyesight disabled, lane departure, emergency breaking, etc have all been disabled due to the issue. I took it to the local autobody shop and they found code p0128 | Coolant Thermostat Issue. This has caused all safety features to become disabled a... Read more
ENGINE Sep 13, 2023
Incident date: Sep 13, 2023
I took my vehicle through a touch free car wash. After the wash the vehicle sat for about 10 to 20 minutes while I dried off the exterior and cleaned out my interior. After leaving the car wash the car made it less than a mile down the road and illuminated a flashing check engine light with a P13260... Read more
POWER TRAIN Aug 26, 2023
Incident date: Aug 26, 2023
I have had multiple compressor issues since the car was made in 2019 and already replaced once. Now it is failing again and as the compressor is used to cool the powertrain it can degrade performance and who knows when my car could fail while on the road due to lack of cooling capacity.
TIRES Aug 14, 2023
Incident date: May 26, 2023
P245 / 50 R 20 OEM Falken Tires need to be replaced with only 20K miles, even when all the maintenance was applied (rotation, inflation control, etc). Subaru dealer recognized that the problem was communicated with HQ in Japan, but still not answer
ENGINE Jun 7, 2023
Incident date: May 8, 2023
Just under 80k miles with the 3.3 V6 and I was told the car had oil consumption and had the timing chains done and not even 24 hours later driving down the highway the connecting rod went through the block absolutely junking the whole motor
POWER TRAIN May 23, 2023
Incident date: Mar 14, 2023
There have been multiple problems with the check engine light .the car vibrating i have had this car serviced multiple times for the same thing and now my transmission needs to be rebuilt which this car has less than 50,000 miles
LANE DEPARTURE: BLIND SPOT DETECTION May 23, 2023
Incident date: Mar 14, 2023
There have been multiple problems with the check engine light .the car vibrating i have had this car serviced multiple times for the same thing and now my transmission needs to be rebuilt which this car has less than 50,000 miles
UNKNOWN OR OTHER Jan 10, 2023
Incident date: Jan 10, 2023
My sunroof spontaneously shattered. The car was not moving at the time.
POWER TRAIN Aug 23, 2022
Incident date: May 21, 2022
The car rolls with the transmission gear placed in PARK. Kia USA has repeatedly failed to acknowledge the problem or respond to my multiple communications regarding this issue. Kia USA has failed to offer an inspection of the problem. There are no warning lights, messages or other symptoms.
UNKNOWN OR OTHER Aug 11, 2022
Incident date: Aug 9, 2022
Power failure going high speed decreasing from 45mph. Had disengaged cruise control and attempted to change lanes and prepare to turn at intersection after exiting off highway. Also happened a week prior in town in neighborhood. No cruise control was involved and going low speed under 35mph. Had to ... Read more
ELECTRICAL SYSTEM Aug 11, 2022
Incident date: Aug 9, 2022
Power failure going high speed decreasing from 45mph. Had disengaged cruise control and attempted to change lanes and prepare to turn at intersection after exiting off highway. Also happened a week prior in town in neighborhood. No cruise control was involved and going low speed under 35mph. Had to ... Read more
POWER TRAIN Nov 4, 2019
Incident date: Oct 3, 2019
TL* THE CONTACT OWNS A 2017 KIA SOUL EV. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. ALSO, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE... Read more
STRUCTURE:BODY Sep 11, 2017
Incident date: Sep 9, 2017
THE LOCKED DOORS CAN BE OPENED WHEN DRIVING. THIS IS AN ALL ELECTRIC VEHICLE WITH NO KEY TO REMOVE FROM THE IGNITION AND NO NOISE FROM THE ENGINE AND VIRTUALLY NO FEED BACK THAT THE CAR IS RUNNING EXCEPT BY LOOKING AT THE INSTRUMENT CLUSTER. I PULLED INTO A CONVENIENCE STORE PARKING LOT AND WAS D... Read more
SERVICE BRAKES Sep 11, 2017
Incident date: Sep 11, 2017
MY ALL ELECTRIC HAS A B MODE TO SHIFT IN. SIMPLY PUT IT ENGAGES THE GENERATOR FULLY WHEN YOU LET OFF THE GAS PEDAL SO YOU CAN GENERATE ELECTRICITY. HOWEVER, WHEN YOU DO THIS THE CAR BRAKES QUITE QUICK, SO QUICK IN FACT THEY CALL THIS TYPE OF DRIVING ONE PEDAL DRIVING DUE TO THE FACT YOU VERY SELDOM ... Read more

NHTSA Safety Ratings, 2017 KIA SOUL EV

2017 Kia Soul EV SUV FWD

CategoryRating
Rollover Risk 0.0%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningNo
Lane Departure WarningNo

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2017 KIA SOUL EV

59 manufacturer communications from 37 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM20
010000 STEERING6
130000 VISIBILITY4
060000 ENGINE AND ENGINE COOLING4
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY3
356000 EQUIPMENT ADAPTIVE/MOBILITY2
120000 EXTERIOR LIGHTING2
030000 SERVICE BRAKES, HYDRAULIC2
TSB_ELE137_CLSD Mar 12, 2024
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: OBC UPDATE, INSPECTION AND/OR REPLACEMENT (SA306) CLOSED - This bulletin is now closed. This bulletin provided the procedure to update, inspect, and if necessary, replace the On-Board Charger (OBC
TSB_ELE310 Oct 13, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY PACK AND BATTERY MANAGEMENT SYSTEM - This bulletin provides information regarding the replacement of the High-Voltage Battery Pack Assembly (HV BPA) on some 2015-2017MY SOUL EV (PS EV) produc
SC267Z_TSB Sep 21, 2023
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z) - This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from
SC267Z_TSB Sep 21, 2023
110000 ELECTRICAL SYSTEM
SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z) - This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from
TSB_CLI049_R1 Jun 26, 2023
138400 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulleti
TSB_CLI049_R1 Jun 26, 2023
130000 VISIBILITY
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulleti
TSB_CLI049_R1 Jun 26, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulleti
PS748 Jun 6, 2023
110000 ELECTRICAL SYSTEM
PITSTOP: SHARING KIA CONNECT CREDENTIALS WITH THIRD-PARTY APPS AND POTENTIAL IMPACT TO 12V BATTERY IN EVS - Kia is aware of reports of unexpected drainage of the 12-volt battery in some Kia electric vehicles (EVs). While Kia??A?A?s invest
TSB_TRA046_R3 Nov 18, 2022
100000 POWER TRAIN
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmis
TSB_ELE044_R3 Apr 7, 2022
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
TSB_ELE044_R3 Apr 7, 2022
070000 FUEL SYSTEM, GASOLINE
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
TSB_CHA084_R8 Oct 5, 2021
010000 STEERING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar
TSB_BOD055_R1 Sep 13, 2021
120000 EXTERIOR LIGHTING
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
TSB_BOD055_R1 Sep 13, 2021
160000 STRUCTURE
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
TSB_ELE044_R2 Aug 19, 2021
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
PS702 Jun 4, 2021
130000 VISIBILITY
PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor.
TSB_ELE238 May 3, 2021
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BMS/FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (SA473) - This Service Action SA473 supersedes (TSB ELE203 /SA427 ), which is now closed. Please follow the updated information in this
TSB_ELE238 Apr 29, 2021
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BMS/FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (SA473) - This Service Action SA473 supersedes (TSB ELE203/SA427 ), which is now closed. Please follow the updated information in this b
TSB_ELE203_CLSD Apr 9, 2021
110000 ELECTRICAL SYSTEM
TSB_ELE203_CLOSED: TECHNICAL SERVICE BULLETIN CLOSED
TSB_CHA084_R7 Mar 25, 2021
010000 STEERING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar
TSB_CHA084_R6 Nov 25, 2020
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black ba
TSB_CHA084_R6 Nov 25, 2020
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black ba
TSB_CHA084_R6 Nov 25, 2020
010000 STEERING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black ba
TSB_CHA084_R5 Nov 4, 2020
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black b
TSB_CHA084_R5 Nov 4, 2020
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black b
TSB_CHA084_R5 Nov 4, 2020
010000 STEERING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black b
PS675 Aug 25, 2020
034510 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
PS675 Aug 25, 2020
350000 EQUIPMENT
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
TSB_CHA098_R3 Aug 7, 2020
035000 SERVICE BRAKES, HYDRAULIC:FLUID
TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulle
TSB_CHA098_R3 Aug 7, 2020
350000 EQUIPMENT
TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulle
TSB_ELE203 Jul 21, 2020
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BMS/FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (SA427) - This bulletin provides the procedure to upgrade the Battery Management System (BMS) and Full Auto Temperature Control (FATC) s
TSB_ELE155_R1 Jul 16, 2020
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: BMS LOGIC IMPROVEMENT AFTER REPLACEMENT OF BATTERY PACK OR BMS - This bulletin has been revised to include additional information. This bulletin provides the procedure to improve the logic of the Battery Manageme
TSB_CLI049 Jun 3, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS
TSB_CLI049 Jun 3, 2020
353000 EQUIPMENT:ELECTRICAL
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS
TSB_CLI049 Jun 3, 2020
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS
TSB_CHA098_R2 Mar 23, 2020
030000 SERVICE BRAKES, HYDRAULIC
TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system
TSB_ELE148 Jan 21, 2020
120000 EXTERIOR LIGHTING
TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibi
TSBCHA084_R4 Nov 26, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor D
TSBCHA084_R4 Nov 26, 2019
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor D
TSBCHA084_R4 Nov 26, 2019
010000 STEERING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor D
TSBCHA084_R3 Oct 15, 2019
010000 STEERING
TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of t
TSBCHA098_R1 Aug 28, 2019
030000 SERVICE BRAKES, HYDRAULIC
TSBCHA098_R1: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2
TSBCHA098 Aug 14, 2019
114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
TSBCHA098: IBAU SYSTEM REPAIR GUIDE FOR NOISE AND AIR BLEEDING - This bulletin provides the repair guide for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY Kia EV/Hybrid/Plug-In Hybrid vehicles listed (see table), whi
TSBELE163 May 17, 2019
170000 LATCHES/LOCKS/LINKAGES
TSB: PARASITIC DRAW INSPECTION AND REAR DOOR LATCH REPLACEMENT - This bulletin provides the procedure to inspect for a parasitic draw and, if necessary, replace one or both rear door latches on some of the following vehicles which may exper
TSBELE163 May 17, 2019
114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
TSB: PARASITIC DRAW INSPECTION AND REAR DOOR LATCH REPLACEMENT - This bulletin provides the procedure to inspect for a parasitic draw and, if necessary, replace one or both rear door latches on some of the following vehicles which may exper
TSBELE163 May 17, 2019
110000 ELECTRICAL SYSTEM
TSB: PARASITIC DRAW INSPECTION AND REAR DOOR LATCH REPLACEMENT - This bulletin provides the procedure to inspect for a parasitic draw and, if necessary, replace one or both rear door latches on some of the following vehicles which may exper
PS587 Jan 18, 2019
110000 ELECTRICAL SYSTEM
PITSTOP: P/HEV NO START ? SHIFT BEFORE READY - This Pitstop provides information regarding possible customer complaint of intermittent ?No-Start?.
TSBELE155 Dec 20, 2018
110000 ELECTRICAL SYSTEM
TSB - BMS LOGIC IMPROVEMENT AFTER REPLACEMENT OF BATTERY PACK OR BMS - This bulletin provides the procedure to improve the logic of the Battery Management System (BMS) on some 2015-2017MY Soul EV (PSEV) vehicles, produced from July 15, 2014
TSBELE140_R1 Jun 1, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB - SERVICE ACTION: BATTERY MANAGEMENT SYSTEM (BMS)LOGIC IMPROVEMENT (SA302) - This bulletin has been revised to include additional information. This bulletin provides information related to the Battery Management System (BMS) software up
TSBELE140_R1 Jun 1, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB - SERVICE ACTION: BATTERY MANAGEMENT SYSTEM (BMS)LOGIC IMPROVEMENT (SA302) - This bulletin has been revised to include additional information. This bulletin provides information related to the Battery Management System (BMS) software up
TSBELE140_R1 Jun 1, 2018
110000 ELECTRICAL SYSTEM
TSB - SERVICE ACTION: BATTERY MANAGEMENT SYSTEM (BMS)LOGIC IMPROVEMENT (SA302) - This bulletin has been revised to include additional information. This bulletin provides information related to the Battery Management System (BMS) software up
PS548 Mar 2, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
PITSTOP - EXTRACTING BMS DATA FOR RANGE CONCERNS PRIOR TO PERFORMING UPDATES - For any customers experiencing a range concern with their vehicle, all Battery Management System (BMS) current data should be extracted and reviewed to verify th
PS539 Mar 2, 2018
060000 ENGINE AND ENGINE COOLING
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
TSBELE137 Oct 25, 2017
110000 ELECTRICAL SYSTEM
TSB - SERVICE ACTION: OBC UPDATE, INSPECTION AND/OR REPLACEMENT (SA306) - This bulletin provides the procedure to update, inspect, and if necessary, replace the On-Board Charger (OBC) on some 2015-17MY Soul EV (PS EV) vehicles, produced fro
PS497R2 Jun 5, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
PITSTOP - UVO ESERVICES MIRROR BUTTONS (CUSTOMER GUIDE) - This pitstop provides information regarding the functionality of the UVO eServices buttons located on the rear view mirror in some 2016-2017MY K900 (KH), 2017MY Optima Plug-in Hybrid
PS497R2 Jun 5, 2017
130000 VISIBILITY
PITSTOP - UVO ESERVICES MIRROR BUTTONS (CUSTOMER GUIDE) - This pitstop provides information regarding the functionality of the UVO eServices buttons located on the rear view mirror in some 2016-2017MY K900 (KH), 2017MY Optima Plug-in Hybrid
PS497R1 Apr 28, 2017
130000 VISIBILITY
PIT STOP: UVO ESERVICES MIRROR BUTTONS (CUSTOMER GUIDE) - This pitstop provides information regarding the functionality of the UVO eServices buttons located on the rear view mirror in some 2016-2017MY K900 (KH), and 2017MY Optima Plug-in Hy
PS497R1 Apr 28, 2017
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
PIT STOP: UVO ESERVICES MIRROR BUTTONS (CUSTOMER GUIDE) - This pitstop provides information regarding the functionality of the UVO eServices buttons located on the rear view mirror in some 2016-2017MY K900 (KH), and 2017MY Optima Plug-in Hy
TSB-ELE044R1 Oct 28, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or H

NHTSA Safety Investigations, KIA SOUL EV

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ23005 Opened: Sep 10, 2023 , Closed: Jan 16, 2024
RQ, Closed , Model Year: 2015
Vehicle Rollaway
On July 2, 2020, Kia America Inc. (Kia) filed safety recall 20V-389 for model year (MY) 2015-2016 Kia Soul EV vehicles. This recall was in response to allegations of unintended vehicle movement while in Park and provided updated electronic control unit software for the electronic parking brake logic... Read more

KIA SOUL EV - All Years Overview

Complete safety history for the KIA SOUL EV across all model years (2014, 2019).

18 Total Recalls
52 Total Complaints
1 Investigations
5 Reported Crashes
0 Reported Fires
0 Reported Deaths

KIA SOUL EV - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2019 3 6 View
2018 3 4 View
2017 (current) 3 25
2016 4 8 View
2015 4 7 View
2014 1 2 View

Other KIA Models

Model Recalls Complaints
SORENTO 188 13,593 View
SPORTAGE 165 6,601 View
SEDONA 118 3,350 View
OPTIMA 100 10,128 View
TELLURIDE 70 2,186 View
SOUL 66 7,233 View
SORENTO HYBRID 62 159 View
FORTE 56 3,494 View