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NHTSA Campaign 23V218000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Issued by Kia America, Inc. · Reported Mar 29, 2023 · 2,689 vehicles affected

What's wrong

Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.

Consequence

A battery electrical short-circuit increases the risk of a fire.

Remedy

Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.

Vehicles affected by this recall

Make Model Year Units
KIA SOUL EV 2015 2,689
KIA SOUL EV 2016 2,689
KIA SOUL EV 2017 2,689
KIA SOUL EV 2018 2,689
KIA SOUL EV 2019 2,689

Source: NHTSA Campaign 23V218000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.