2015 KIA SOUL EV
4 recalls, 7 complaints - 103 TSBs
23V724000 Oct 26, 2023
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Consequence
Unintended vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles ... Read more
23V218000 Mar 29, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
Consequence
A battery electrical short-circuit increases the risk of a fire.
Remedy
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free ... Read more
20V389000 Jul 2, 2020
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movem... Read more
Consequence
Unintended vehicle movement can increase the risk of a crash.
Remedy
Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
17V608000 Sep 29, 2017
STEERING
Defect Description
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Consequence
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall... Read more
Complaint Statistics
7 total complaints
2 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 2 |
| POWER TRAIN | 2 |
| VEHICLE SPEED CONTROL | 1 |
| ENGINE | 1 |
| SERVICE BRAKES | 1 |
UNKNOWN OR OTHER
Mar 1, 2024
Incident date: Sep 1, 2023
Driving and a loud explosion, sound, like a gunshot then a ton of pinging. The sunroof exploded and glass flew down my car and chipped a bunch of paint.
SERVICE BRAKES
Jan 1, 2019
Incident date: Dec 28, 2018
I WAS PULLING INTO A DISABLE PARKING SPACE. I PUSH MY BRAKES TO STOP THE CAR AND THE CAR DID NOT RESPOND TO THE BRAKE. THE ANTI-LOCK BRAKES DID NOT WORK MY CAR CONTINUE TO GO WITHOUT STOPPING. I PUSH MY BRAKES MANY TIMES, PUSHING IT AS FAR AS I CAN. THE ONLY WAY IT STOP IS WHEN THE CAR HIT THE FAT... Read more
Crash
ENGINE
Apr 25, 2018
Incident date: Apr 19, 2018
OWNER WAS DRIVING ON INTERSTATE 80 HEADING EAST AT APX 65 MILES PER HOUR.WITH NO WARNING , OIL LIGHT STARTED FLASHING ,CAR SEIZED UP AND STARTED MAKING A VERY LOUD BANGING.OWNER IS A 22 YEAR OLD NEW DRIVER AND WAS VERY LUCKY TO HAVE NOT BEEN KILLED. VEHICLE HAS BEEN TOWED TO AN AUTHORIZED KIA DEALER... Read more
POWER TRAIN
Apr 25, 2018
Incident date: Apr 19, 2018
OWNER WAS DRIVING ON INTERSTATE 80 HEADING EAST AT APX 65 MILES PER HOUR.WITH NO WARNING , OIL LIGHT STARTED FLASHING ,CAR SEIZED UP AND STARTED MAKING A VERY LOUD BANGING.OWNER IS A 22 YEAR OLD NEW DRIVER AND WAS VERY LUCKY TO HAVE NOT BEEN KILLED. VEHICLE HAS BEEN TOWED TO AN AUTHORIZED KIA DEALER... Read more
POWER TRAIN
Mar 6, 2018
Incident date: Jun 20, 2017
OUR 2015 KIA SOUL EV HAS OVER HEATED THE MAIN CONTROLLER AND SHUT DOWN IN TRAFFIC AND WOULD NOT MOVE. THIS HAPPENED TWICE IN CHANDLER (PHOENIX ) ARIZONA AFTER TRAVELING JUST 10 MILES. THIS IS A MAJOR SAFETY CONCERN. THE CAR CANNOT HANDLE THE HEAT IN ARIZONA, GEORGIA OR OTHER HOT SOUTHERN STATES.... Read more
VEHICLE SPEED CONTROL
Jun 2, 2017
Incident date: May 28, 2017
AS I WAS PULLING INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELERATED AND CRASHED INTO A CONCRETE PILLAR. I WAS DRIVING IN THE "B" MODE. I WAS ABLE TO DRIVE THE CAR HOME, BUT LATER HAD IT TOWED TO THE DEALER. UNFORTUNATELY, THEY REPORTED THAT THEY COULDN'T DUPLICATE THE PRO... Read more
Crash
UNKNOWN OR OTHER
Apr 10, 2017
Incident date: Apr 10, 2017
NEXEN TIRES DO NOT PASS STATE INSPECTION AND THEY HAVE LESS THAN 23,500 MILES ON THEM, THESE TIRES ARE COMING APART GOUGES DOWN TO TELL STEEL BELTS.
NHTSA Safety Ratings, 2015 KIA SOUL EV
2015 Kia Soul Ev SUV FWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2015 KIA SOUL EV
103 manufacturer communications from 59 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 30 |
| 350000 EQUIPMENT | 9 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 7 |
| 060000 ENGINE AND ENGINE COOLING | 6 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 6 |
| 010000 STEERING | 6 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 5 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 5 |
TSB_ELE137_CLSD
Mar 12, 2024
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: OBC UPDATE, INSPECTION AND/OR REPLACEMENT (SA306) CLOSED - This bulletin is now closed. This bulletin provided the procedure to update, inspect, and if necessary, replace the On-Board Charger (OBC
TSB_ELE310
Oct 13, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY PACK AND BATTERY MANAGEMENT SYSTEM - This bulletin provides information regarding the replacement of the High-Voltage Battery Pack Assembly (HV BPA) on some 2015-2017MY SOUL EV (PS EV) produc
SC267Z_TSB
Sep 21, 2023
110000 ELECTRICAL SYSTEM
SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z) - This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from
SC267Z_TSB
Sep 21, 2023
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z) - This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from
TSB_CLI049_R1
Jun 26, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulleti
TSB_CLI049_R1
Jun 26, 2023
130000 VISIBILITY
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulleti
TSB_CLI049_R1
Jun 26, 2023
138400 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulleti
PS748
Jun 6, 2023
110000 ELECTRICAL SYSTEM
PITSTOP: SHARING KIA CONNECT CREDENTIALS WITH THIRD-PARTY APPS AND POTENTIAL IMPACT TO 12V BATTERY IN EVS - Kia is aware of reports of unexpected drainage of the 12-volt battery in some Kia electric vehicles (EVs). While Kia??A?A?s invest
TSB_TRA046_R3
Nov 18, 2022
100000 POWER TRAIN
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmis
TSB_ELE044_R3
Apr 7, 2022
070000 FUEL SYSTEM, GASOLINE
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
TSB_ELE044_R3
Apr 7, 2022
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
TSB_CHA084_R8
Oct 5, 2021
010000 STEERING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar
TSB_FUE053
Sep 15, 2021
070000 FUEL SYSTEM, GASOLINE
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 1.6L GDI WITH MIL ON DTC P050A ECM LOGIC IMPROVEMENT (SA485) - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2014-2016MY Soul
TSB_FUE053
Sep 15, 2021
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 1.6L GDI WITH MIL ON DTC P050A ECM LOGIC IMPROVEMENT (SA485) - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2014-2016MY Soul
TSB_FUE053
Sep 15, 2021
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 1.6L GDI WITH MIL ON DTC P050A ECM LOGIC IMPROVEMENT (SA485) - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2014-2016MY Soul
TSB_BOD055_R1
Sep 13, 2021
120000 EXTERIOR LIGHTING
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
TSB_BOD055_R1
Sep 13, 2021
160000 STRUCTURE
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
PI2002B_OWNR_301
Sep 10, 2021
060000 ENGINE AND ENGINE COOLING
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the renotification to the 2014-2016 MY Soul vehicle owners advising them to have the Product Improvement Campaign (PI2002B) performed. Upon completion, Kia will warrant any
PI2002B_OWNR_202
Sep 10, 2021
060000 ENGINE AND ENGINE COOLING
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the renotification to the 2014-2016 MY Soul vehicle owners advising them to have the Product Improvement Campaign (PI2002B) performed. Upon completion, Kia will warrant any
TSB_ELE044_R2
Aug 19, 2021
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
PS702
Jun 4, 2021
130000 VISIBILITY
PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor.
TSB_CHA084_R7
Mar 25, 2021
010000 STEERING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar
TSB_CHA084_R6
Nov 25, 2020
010000 STEERING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black ba
TSB_CHA084_R6
Nov 25, 2020
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black ba
TSB_CHA084_R6
Nov 25, 2020
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black ba
TSB_CHA084_R5
Nov 4, 2020
010000 STEERING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black b
TSB_CHA084_R5
Nov 4, 2020
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black b
TSB_CHA084_R5
Nov 4, 2020
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black b
PS675
Aug 25, 2020
034510 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
PS675
Aug 25, 2020
350000 EQUIPMENT
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
TSB_CHA098_R3
Aug 7, 2020
035000 SERVICE BRAKES, HYDRAULIC:FLUID
TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulle
TSB_CHA098_R3
Aug 7, 2020
350000 EQUIPMENT
TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulle
TSB_ELE155_R1
Jul 16, 2020
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: BMS LOGIC IMPROVEMENT AFTER REPLACEMENT OF BATTERY PACK OR BMS - This bulletin has been revised to include additional information. This bulletin provides the procedure to improve the logic of the Battery Manageme
TSB_CLI049
Jun 3, 2020
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS
TSB_CLI049
Jun 3, 2020
353000 EQUIPMENT:ELECTRICAL
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS
TSB_CLI049
Jun 3, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS
TSB_CHA098_R2
Mar 23, 2020
030000 SERVICE BRAKES, HYDRAULIC
TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system
TSB_ELE148
Jan 21, 2020
120000 EXTERIOR LIGHTING
TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibi
TSBCHA084_R4
Nov 26, 2019
010000 STEERING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor D
TSBCHA084_R4
Nov 26, 2019
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor D
TSBCHA084_R4
Nov 26, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor D
TSBCHA084_R3
Oct 15, 2019
010000 STEERING
TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of t
TSBCHA098_R1
Aug 28, 2019
030000 SERVICE BRAKES, HYDRAULIC
TSBCHA098_R1: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2
TSBCHA098
Aug 14, 2019
114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
TSBCHA098: IBAU SYSTEM REPAIR GUIDE FOR NOISE AND AIR BLEEDING - This bulletin provides the repair guide for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY Kia EV/Hybrid/Plug-In Hybrid vehicles listed (see table), whi
TSBELE163
May 17, 2019
110000 ELECTRICAL SYSTEM
TSB: PARASITIC DRAW INSPECTION AND REAR DOOR LATCH REPLACEMENT - This bulletin provides the procedure to inspect for a parasitic draw and, if necessary, replace one or both rear door latches on some of the following vehicles which may exper
TSBELE163
May 17, 2019
114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
TSB: PARASITIC DRAW INSPECTION AND REAR DOOR LATCH REPLACEMENT - This bulletin provides the procedure to inspect for a parasitic draw and, if necessary, replace one or both rear door latches on some of the following vehicles which may exper
TSBELE163
May 17, 2019
170000 LATCHES/LOCKS/LINKAGES
TSB: PARASITIC DRAW INSPECTION AND REAR DOOR LATCH REPLACEMENT - This bulletin provides the procedure to inspect for a parasitic draw and, if necessary, replace one or both rear door latches on some of the following vehicles which may exper
PS587
Jan 18, 2019
110000 ELECTRICAL SYSTEM
PITSTOP: P/HEV NO START ? SHIFT BEFORE READY - This Pitstop provides information regarding possible customer complaint of intermittent ?No-Start?.
TSBELE155
Dec 20, 2018
110000 ELECTRICAL SYSTEM
TSB - BMS LOGIC IMPROVEMENT AFTER REPLACEMENT OF BATTERY PACK OR BMS - This bulletin provides the procedure to improve the logic of the Battery Management System (BMS) on some 2015-2017MY Soul EV (PSEV) vehicles, produced from July 15, 2014
TSBELE134_R1
Jun 12, 2018
110000 ELECTRICAL SYSTEM
TSB - Combination TSB/SA: Battery Management System (BMS) Logic Improvement (ELE134/SA297) (Rev 1) - This bulletin has been revised to include additional information. This bulletin provides information related to the Battery Management Syst
TSBELE134_R1
Jun 12, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB - Combination TSB/SA: Battery Management System (BMS) Logic Improvement (ELE134/SA297) (Rev 1) - This bulletin has been revised to include additional information. This bulletin provides information related to the Battery Management Syst
PS539
Mar 2, 2018
060000 ENGINE AND ENGINE COOLING
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
PS548
Mar 2, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
PITSTOP - EXTRACTING BMS DATA FOR RANGE CONCERNS PRIOR TO PERFORMING UPDATES - For any customers experiencing a range concern with their vehicle, all Battery Management System (BMS) current data should be extracted and reviewed to verify th
TSBELE091R3
Nov 20, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations.
TSBELE137
Oct 25, 2017
110000 ELECTRICAL SYSTEM
TSB - SERVICE ACTION: OBC UPDATE, INSPECTION AND/OR REPLACEMENT (SA306) - This bulletin provides the procedure to update, inspect, and if necessary, replace the On-Board Charger (OBC) on some 2015-17MY Soul EV (PS EV) vehicles, produced fro
TSBELE134
Jun 6, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: SERVICE ACTION: ECU UPGRADE: BMS (BATTERY MANAGEMENT SYSTEM) LOGIC IMPROVEMENT (SA297) - This bulletin provides information related to the BMS (Battery Management System) software upgrade for some Soul EV (PS EV) vehicles produced from
TSB-GEN085R1
Jan 18, 2017
354000 EQUIPMENT:MECHANICAL
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some example
TSB-GEN085R1
Jan 18, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some example
PS469
Jan 18, 2017
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative (EVA
PS353R1
Dec 20, 2016
350000 EQUIPMENT
PITSTOP: NAVIGATION HEAD UNIT REPLACEMENT - This article provides information regarding navigation head unit replacement on 2015 - 2017MY Soul EV (PS EV), 2016 - 2017MY K900 (KH), and 2017MY Optima Plug-in Hybrid (PHEV). It is important to
PS353R1
Dec 20, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
PITSTOP: NAVIGATION HEAD UNIT REPLACEMENT - This article provides information regarding navigation head unit replacement on 2015 - 2017MY Soul EV (PS EV), 2016 - 2017MY K900 (KH), and 2017MY Optima Plug-in Hybrid (PHEV). It is important to
TSB-GEN085
Nov 4, 2016
170000 LATCHES/LOCKS/LINKAGES
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with sta
TSB-GEN085
Nov 4, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with sta
TSB-ELE044R1
Oct 28, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or H
TSBELE113R1
Jul 20, 2016
110000 ELECTRICAL SYSTEM
TSB: ANDROID AUTO?/APPLE CARPLAY? SOFTWARE DOWNLOAD - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING AVN 4.0 AND UVO 3.0 AUDIO SYSTEM SOFTWARE TO INCLUDE ANDROID AUTO AND APPLE CARPLAY SOFTWARE.
TSBELE113R1
Jul 20, 2016
350000 EQUIPMENT
TSB: ANDROID AUTO?/APPLE CARPLAY? SOFTWARE DOWNLOAD - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING AVN 4.0 AND UVO 3.0 AUDIO SYSTEM SOFTWARE TO INCLUDE ANDROID AUTO AND APPLE CARPLAY SOFTWARE.
TSBELE113R1
Jul 20, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: ANDROID AUTO?/APPLE CARPLAY? SOFTWARE DOWNLOAD - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING AVN 4.0 AND UVO 3.0 AUDIO SYSTEM SOFTWARE TO INCLUDE ANDROID AUTO AND APPLE CARPLAY SOFTWARE.
PS443
Apr 4, 2016
110000 ELECTRICAL SYSTEM
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units th
PS443
Apr 4, 2016
350000 EQUIPMENT
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units th
PS443
Apr 4, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units th
TSBELE091
Aug 12, 2015
110000 ELECTRICAL SYSTEM
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. THIS PROCEDURE WILL NOW BE REQ
TSBELE091
Aug 12, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. THIS PROCEDURE WILL NOW BE REQ
TSB-ELE091R1
Aug 12, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level
TSB-ELE091R1
Aug 12, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level
TSBELE079
Jun 29, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: NAVIGATION UNIT SOFTWARE UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM SOFTWARE OF SOME SOUL EV (PS EV) VEHICLES, PRODUCED FROM AUGUST 1, 2014 THROUGH JANUARY 14, 2015, TO RESOLVE CONCERNS RELATED T
TSBELE079
Jun 29, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: NAVIGATION UNIT SOFTWARE UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM SOFTWARE OF SOME SOUL EV (PS EV) VEHICLES, PRODUCED FROM AUGUST 1, 2014 THROUGH JANUARY 14, 2015, TO RESOLVE CONCERNS RELATED T
TSBELE079
Jun 29, 2015
110000 ELECTRICAL SYSTEM
TSB: NAVIGATION UNIT SOFTWARE UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM SOFTWARE OF SOME SOUL EV (PS EV) VEHICLES, PRODUCED FROM AUGUST 1, 2014 THROUGH JANUARY 14, 2015, TO RESOLVE CONCERNS RELATED T
TSBELE079
Jun 29, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: NAVIGATION UNIT SOFTWARE UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM SOFTWARE OF SOME SOUL EV (PS EV) VEHICLES, PRODUCED FROM AUGUST 1, 2014 THROUGH JANUARY 14, 2015, TO RESOLVE CONCERNS RELATED T
TSBELE089
Jun 26, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY N
TSBELE089
Jun 26, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY N
TSBELE089
Jun 26, 2015
110000 ELECTRICAL SYSTEM
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY N
TSBELE089
Jun 26, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY N
TSBELE065R1
Jun 18, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: 12V AND HIGH-VOLTAGE (HV) BATTERY RECEIVING INSPECTION AND IN STORAGE MAINTENANCE - THIS BULLETIN OUTLINES THE PROCEDURE FOR CHARGING THE 12V AND THE HIGH-VOLTAGE (HV) BATTERIES ON SOUL EV (PS EV) VEHICLES WHILE IN DEALER INVENTORY. AL
TSBELE065R1
Jun 18, 2015
110000 ELECTRICAL SYSTEM
TSB: 12V AND HIGH-VOLTAGE (HV) BATTERY RECEIVING INSPECTION AND IN STORAGE MAINTENANCE - THIS BULLETIN OUTLINES THE PROCEDURE FOR CHARGING THE 12V AND THE HIGH-VOLTAGE (HV) BATTERIES ON SOUL EV (PS EV) VEHICLES WHILE IN DEALER INVENTORY. AL
PS408
May 22, 2015
110000 ELECTRICAL SYSTEM
"PITSTOP: CHECKING FOR BATTERY STATE OF HEALTH (SOH) AFTER RANGE PERFORMANCE COMPLAINTS - WHEN ENCOUNTERING CUSTOMER COMPLAINTS RELATED TO LOWER THAN EXPECTED RANGE PERFORMANCE FROM THE VEHICLE, CHECK AND RECORD THE BATTERY STATE OF HEALTH
PS408
May 22, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
"PITSTOP: CHECKING FOR BATTERY STATE OF HEALTH (SOH) AFTER RANGE PERFORMANCE COMPLAINTS - WHEN ENCOUNTERING CUSTOMER COMPLAINTS RELATED TO LOWER THAN EXPECTED RANGE PERFORMANCE FROM THE VEHICLE, CHECK AND RECORD THE BATTERY STATE OF HEALTH
PS400
Apr 24, 2015
180000 VEHICLE SPEED CONTROL
PITSTOP: SMART PEDAL FEATURE - THE ?SMART PEDAL? IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. WHEN ENGAGED, THE FEATURE REDU
PS400
Apr 24, 2015
060000 ENGINE (PWS)
PITSTOP: SMART PEDAL FEATURE - THE ?SMART PEDAL? IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. WHEN ENGAGED, THE FEATURE REDU
PS395
Apr 9, 2015
110000 ELECTRICAL SYSTEM
PITSTOP: MICRO 2? BLADE-STYLE FUSES IN NEW VEHICLES - TECHNICIANS SHOULD BE AWARE THAT 2016MY SORENTO (UMA), 2015MY K900 (KH), 2015MY SOUL (PS), 2015MY SOUL EV (PS EV) AND 2015MY SEDONA (YP) VEHICLES ARE NOW EQUIPPED WITH MICRO 2? BLADE-STY
PS393
Apr 1, 2015
110000 ELECTRICAL SYSTEM
PITSTOP: GMI FAULT ON AEROVIRONMENT? DC FAST CHARGER (LEVEL 3) - WHEN ENCOUNTERING CUSTOMER COMPLAINTS OF A GROUND MONITOR INTERRUPT (GMI) FAULT OCCURRING ONLY WHEN ATTEMPTING TO FAST CHARGE ON AN AEROVIRONMENT (AV) LEVEL 3 CHARGER, FIRST V
PS393
Apr 1, 2015
350000 EQUIPMENT
PITSTOP: GMI FAULT ON AEROVIRONMENT? DC FAST CHARGER (LEVEL 3) - WHEN ENCOUNTERING CUSTOMER COMPLAINTS OF A GROUND MONITOR INTERRUPT (GMI) FAULT OCCURRING ONLY WHEN ATTEMPTING TO FAST CHARGE ON AN AEROVIRONMENT (AV) LEVEL 3 CHARGER, FIRST V
PS365R1
Mar 27, 2015
110000 ELECTRICAL SYSTEM
PITSTOP: BLUETOOTH? ISSUES AFTER IPHONE? IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE BLUETOOTH CONCERNS WHEN USING AN IPHONE? WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC.) WHILE PAIRED TO A HE
PS365R1
Mar 27, 2015
350000 EQUIPMENT
PITSTOP: BLUETOOTH? ISSUES AFTER IPHONE? IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE BLUETOOTH CONCERNS WHEN USING AN IPHONE? WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC.) WHILE PAIRED TO A HE
PS387
Mar 6, 2015
110000 ELECTRICAL SYSTEM
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPL
PS387
Mar 6, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPL
PS373R1
Feb 3, 2015
110000 ELECTRICAL SYSTEM
PITSTOP: MODE SWITCHES FROM SIRIUSXM? OR FM TO AM - THIS PITSTOP PROVIDES INFORMATION TO ADDRESS POSSIBLE CUSTOMER COMPLAINTS ON AVN 4.0 (NAVIGATION HEAD UNIT) RELATING TO: * MODE SWITCHES TO AM (USUALLY FROM SIRIUSXM? , FM, CD, OTHER MEDIA
PS373R1
Feb 3, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
PITSTOP: MODE SWITCHES FROM SIRIUSXM? OR FM TO AM - THIS PITSTOP PROVIDES INFORMATION TO ADDRESS POSSIBLE CUSTOMER COMPLAINTS ON AVN 4.0 (NAVIGATION HEAD UNIT) RELATING TO: * MODE SWITCHES TO AM (USUALLY FROM SIRIUSXM? , FM, CD, OTHER MEDIA
PS358
Dec 5, 2014
350000 EQUIPMENT
PITSTOP: UVO ESERVICES AND UVO EV SERVICES SMARTPHONE APPS - THE UVO APP FAMILY IS GROWING! WITH THE LAUNCH OF ESERVICES ON THE 2014 SORENTO, WE INTRODUCED OUR FIRST SMARTPHONE APP INTO THE APP STORE: THE UVO ESERVICES APP. EVERY UVO EQUIPP
PS357
Oct 14, 2014
350000 EQUIPMENT
PITSTOP: CHARGE PORT MANUAL RELEASE HANDLE CONCERNS - When attempting to use the manual/emergency release for the charge port on 2015MY Soul EV, it may appear as if the mechanism attached to the release handle has become detached from its m
PS357
Oct 14, 2014
358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
PITSTOP: CHARGE PORT MANUAL RELEASE HANDLE CONCERNS - When attempting to use the manual/emergency release for the charge port on 2015MY Soul EV, it may appear as if the mechanism attached to the release handle has become detached from its m
Showing 100 of 103 bulletins.
NHTSA Safety Investigations, KIA SOUL EV
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
RQ23005
Opened: Sep 10, 2023 , Closed: Jan 16, 2024
Vehicle Rollaway
On July 2, 2020, Kia America Inc. (Kia) filed safety recall 20V-389 for model year (MY) 2015-2016 Kia Soul EV vehicles. This recall was in response to allegations of unintended vehicle movement while in Park and provided updated electronic control unit software for the electronic parking brake logic... Read more
KIA SOUL EV - All Years Overview
Complete safety history for the KIA SOUL EV across all model years (2014, 2019).
18
Total Recalls
52
Total Complaints
1
Investigations
5
Reported Crashes
0
Reported Fires
0
Reported Deaths