2025 KIA SORENTO HYBRID Recalls, Complaints & Safety

Component	Complaints
ENGINE	11
POWER TRAIN	9
FUEL/PROPULSION SYSTEM	6
UNKNOWN OR OTHER	6
ELECTRICAL SYSTEM	5
AIR BAGS	3
STEERING	3
SERVICE BRAKES, HYDRAULIC	2
ENGINE AND ENGINE COOLING	2
SEAT BELTS	1

Incident date: May 1, 2026

Car will suddenly go into limp mode while driving. Took to dealership and couldn' t find anything wrong. One week later did the same thing. Took back to dealership and haven't heard anything from them yet. It will just go limp and cars coming behind you could crash into you.

Incident date: Feb 10, 2026

Canister purge valve getting stuck open and causing a hard start

Incident date: Feb 17, 2026

1/24/26 -- While driving ~25-30mph (~2 miles from start of trip) car produced “Engine Management System error” and within a minute or so “Check Hybrid System. Stop Safely” warning and went into electric only mode, limp mode. Turning off the car and turning back on temporarily enabled the g... Read more

Incident date: Feb 17, 2026

1/24/26 -- While driving ~25-30mph (~2 miles from start of trip) car produced “Engine Management System error” and within a minute or so “Check Hybrid System. Stop Safely” warning and went into electric only mode, limp mode. Turning off the car and turning back on temporarily enabled the g... Read more

Incident date: Feb 17, 2026

1/24/26 -- While driving ~25-30mph (~2 miles from start of trip) car produced “Engine Management System error” and within a minute or so “Check Hybrid System. Stop Safely” warning and went into electric only mode, limp mode. Turning off the car and turning back on temporarily enabled the g... Read more

Incident date: Mar 4, 2026

Bubbled dashboard is considered as a safety issue that airbag may NOT be properly deployed when an accident occurs.

Incident date: Feb 28, 2026

The vehicle experiences a sudden and complete loss of power while driving. Specifically, the vehicle loses the ability to accelerate. During these incidents, the battery indicator shows critically low battery levels despite there being sufficient gasoline in the vehicle. The exact component causing ... Read more

Incident date: Feb 28, 2026

The vehicle experiences a sudden and complete loss of power while driving. Specifically, the vehicle loses the ability to accelerate. During these incidents, the battery indicator shows critically low battery levels despite there being sufficient gasoline in the vehicle. The exact component causing ... Read more

Incident date: Feb 28, 2026

The vehicle experiences a sudden and complete loss of power while driving. Specifically, the vehicle loses the ability to accelerate. During these incidents, the battery indicator shows critically low battery levels despite there being sufficient gasoline in the vehicle. The exact component causing ... Read more

Incident date: Dec 26, 2025

Hi, my name is [XXX] . I own a 2024 Jeep Wrangler Sahara 4xe. My vehicle has been at the dealership since January 19 due to a defective hybrid battery, and there is still no estimated arrival date for the replacement. It has now been over 30 days without my vehicle. I need a formal case opened INFO... Read more

Incident date: Dec 26, 2025

Currently at a Kia dealership for the 3rd time since the end of December. While driving the electric refuses to switch to gas after the battery drains, it is a hybrid. Maxes out at 18 mph and then an alarm goes off for Hybrid System error. First two time check engine light also came on. Have ha... Read more

Incident date: Jan 16, 2026

1. I'm not sure what component or system malfunctioned. The dealership has said something different every time it's had to be taken in. The first time they said it could have been the dip stick. The second time they said they didn't know but did an update to the car's system. Last week, was the thir... Read more

Incident date: Jan 16, 2026

1. I'm not sure what component or system malfunctioned. The dealership has said something different every time it's had to be taken in. The first time they said it could have been the dip stick. The second time they said they didn't know but did an update to the car's system. Last week, was the thir... Read more

Incident date: Jan 16, 2026

The contact owns a 2024 Harley-Davidson RH1250-S. The contact received notification of NHTSA Campaign Number: 25V590000 (STEERING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair... Read more

Incident date: Jul 9, 2025

The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time ... Read more

Incident date: Dec 15, 2025

The car his a module called the iccu that regulates the high voltage battery, battery range goes down, the iccu has been replaced with the vehicle only having 8k miles on the odometer

Incident date: Jan 13, 2026

The drivers seat-back tilts back slowly on its own. Ill move the seat-back upright before I start driving and it'll slowly tilt back on its own while im driving.

Incident date: Jan 13, 2026

Incident #1: Car suddenly and without warning had complete loss of power, with gas engine shutting off and only using battery power. Car was traveling at 45mph in morning traffic. Pedal was pushed to the floor, but car would only go a maximum of 20mph. Warning dash lights then appeared saying "Hybri... Read more

Incident date: Jan 13, 2026

Incident #1: Car suddenly and without warning had complete loss of power, with gas engine shutting off and only using battery power. Car was traveling at 45mph in morning traffic. Pedal was pushed to the floor, but car would only go a maximum of 20mph. Warning dash lights then appeared saying "Hybri... Read more

Incident date: Jan 26, 2026

The contact owns a 2015 Ford Explorer. The contact stated that while reversing, the rear-view camera display failed to function as intended. The rear-view camera displayed reversed images. The contact stated that the objects that were on the left were displayed on the right. The vehicle was taken to... Read more

Incident date: Jan 9, 2026

Drag link issue led to not being able to get an alignment, dealership and RAM support refused to fix it, as it was completed but they did not do it correctly the first time and it is dangerous

Incident date: Jan 9, 2026

While driving, have had the engine of my 25 Sorento Hybrid stop working. An emergency notice comes on the screen (see photo) stating to pull over safely. The hybrid system error message has come on 4-5 times in the last month. The vehicle will not drive more than 15-20 miles per hour and has virtual... Read more

Incident date: Jan 9, 2026

While driving, have had the engine of my 25 Sorento Hybrid stop working. An emergency notice comes on the screen (see photo) stating to pull over safely. The hybrid system error message has come on 4-5 times in the last month. The vehicle will not drive more than 15-20 miles per hour and has virtual... Read more

Incident date: Jan 6, 2026

Have the dangerous sticky steering while traveling down the road where steering wheel needs to be “broke free” to make minor corrections. Aware that there is a recall on certain years and models of the Honda’s for the electronic steering rack recall replacement, it isn’t covered on other se... Read more

Incident date: Jan 5, 2026

Will be driving when it switches to EV mode it will have no power and go into limp mode. Can't go over 30 mph. This is now the second time this has happened. Dealership tried to say it was because of temperature. Come on.

Incident date: Jan 5, 2026

The contact owns a 2018 Ram 3500. The contact stated that upon starting the vehicle, the ABS warning light illuminated on the instrument panel with a beeping sound coming from the vehicle. The contact stated that the cruise control feature was inoperable. The vehicle was taken to the dealer, where t... Read more

Incident date: Jan 5, 2026

Will be driving when it switches to EV mode it will have no power and go into limp mode. Can't go over 30 mph. This is now the second time this has happened. Dealership tried to say it was because of temperature. Come on.

Incident date: Nov 22, 2025

My 2017 Kia Sorento is experiencing significant engine issues, including excessive oil consumption and ongoing oil leaks. The Kia dealership initially told me I qualified for an oil-consumption test that could result in a free engine replacement if the results met the criteria. After inspecting the ... Read more

Incident date: Nov 22, 2025

Beginning at approximately 750 miles on a brand-new 2025 Kia Sorento Hybrid EX, the vehicle experienced a flashing Check Engine Light accompanied by severe shaking while driving, rough idling, loss of power, and loud engine/exhaust noise. The vehicle became difficult and unsafe to operate due to the... Read more

Incident date: Nov 22, 2025

Beginning at approximately 750 miles on a brand-new 2025 Kia Sorento Hybrid EX, the vehicle experienced a flashing Check Engine Light accompanied by severe shaking while driving, rough idling, loss of power, and loud engine/exhaust noise. The vehicle became difficult and unsafe to operate due to the... Read more

Incident date: Aug 22, 2025

The Ford Sync 3 "head unit" or whatever they call it nowadays locks up. When going in reverse the camera will either sometimes completely glitch and show "static", or sometimes a black screen and nothing. The rearview camera will also stay on when pulling away after reversing, which obviously can ... Read more

Incident date: Aug 19, 2025

Loud knocking sound. Vehicle in Limp Mode. Blinking CEL - Error code P1326 VIN - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Aug 19, 2025

Unit ceased working. Upon opening it up, it showed evidence of electrical malfunction which appears as thought it could have led to a fire.

Incident date: Aug 19, 2025

Dad, driving back with Daughter, noticed a brief and unusual delay between shifts, but was able to make it home fine. A few minutes later, Mom left for picking up Son after school. On the way there, she noticed sluggish acceleration, louder engine sounds/effort on acceleration and mild slopes, and t... Read more

Incident date: Apr 16, 2025

The contact owned a 2019 Chevrolet Tahoe. The contact stated that while driving on a winding road during a rainstorm at 15 MPH, she briefly lost control of the vehicle and left the roadway, coming to a complete stop after colliding with a tree. The impact of the collision was severe that the front p... Read more

Crash 1 injured

Incident date: Apr 16, 2025

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine. The ticking sound was intermittent. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with... Read more

Incident date: Apr 16, 2025

Driving on highway car would suddenly lose power.it has happened 7 times. 4 times the car told you to get off road pull to sideband leave engine running to have battery recharge.after doing this sometimes it would allow you to continue.not always sometimes would continue to have no power. car has be... Read more

Incident date: Aug 3, 2025

Two weeks ago, I had my 2022 Toyota Highlander serviced at Romano Toyota for my state inspection and regular maintenance. The dealership passed the inspection and did not mention any problems with my vehicle. However, just two days after the maintenance, the check engine light came on unexpectedly.... Read more

Incident date: Aug 3, 2025

Two weeks ago, I had my 2022 Toyota Highlander serviced at Romano Toyota for my state inspection and regular maintenance. The dealership passed the inspection and did not mention any problems with my vehicle. However, just two days after the maintenance, the check engine light came on unexpectedly.... Read more

Incident date: Jul 14, 2025

Any time I step on the gas to accelerate from the current speed to by pass a car (by changing lanes), the transmission down shift to third gear and does not Up-shift causing the car to reach the top speed of the 3rd gear which is slower then the speed before the shifting occured. This episode causes... Read more

Incident date: Jul 16, 2025

Has not yet been officially diagnosed by a dealer or independent service center, but while turning into a neighborhood at around 15-25 mph the car jerked and the engine suddenly stalled while I was still in the middle of the road. Thankfully I rolled into the neighborhood before an oncoming car made... Read more

Incident date: Jul 1, 2025

1.Sunroof disengaged from car. yes 2. Glass falling from car. Glass could have landed inside car, killing or injuring driver. Glass could have landed on any car behind the sonata killing or injuring occupants in that car. 3. Unknown 4. No 5. No

Incident date: Jul 6, 2025

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving above 50 MPH, the vehicle was shaking and vibrating abnormally and failed to properly accelerate. The contact stated that the message "Turn Off Engine" was displayed. The contact stated that the engine had experienced e... Read more

Incident date: Jul 6, 2025

In December 2024 I experienced a major engine issue where while we were driving the car went from 75mph to losing all power and not allowing us to drive more than 20mph we took it to a shop in mt Juliet Tennessee where they proceeded to tell us that an error code of P0325 and that our engine had sei... Read more

Incident date: Jul 6, 2025

On June 5, 2025, I was driving my 2025 Kia Sorento. I proceeded to get onto the highway from an on ramp. At that moment, the engine stalled. The car would not accelerate. I could not go faster than 20-25 mph. This was a huge safety risk to me, to my passengers, and to others on the highway. Eventual... Read more

Incident date: Apr 7, 2025

Car is losing power. Car is stopping in the middle of the road. Car was towed to my Personal mechanic on June 21,2025 who has ran a diagnostic on vehicle & vehicle is throwing out an Engine Failure Code. Check Engine light is blinking ; car is making odd "knocking type" noises. First appeared June... Read more

Incident date: Apr 7, 2025

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The... Read more

Incident date: Feb 8, 2025

I have been on the open road in the Midwest today and the adaptive cruise control has been spontaneously accelerating, which is very dangerous. I have set the cruise control and then placed my hands at 10 and 2 o’clock on the steering wheel and I’m not touching any other controls and suddenly th... Read more

Incident date: May 26, 2025

The contact owns a 2015 Nissan Rogue. The contact stated that while starting the vehicle, the air bag warning light was illuminated and blinking. The contact called the independent mechanic where the vehicle was purchased and was informed that the vehicle needed to be serviced. The vehicle was taken... Read more

Incident date: Jan 29, 2025

The contact owns a 2024 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25E001000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amo... Read more

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash — Driver	4 / 5 ★★★★☆
Frontal Crash — Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.9%

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard & Optional
Lane Departure Warning	Standard

Year	Recalls	Complaints
2026	1	0	View
2025 (current)	2	53
2024	0	8	View
2023	2	52	View
2022	4	19	View
2021	2	29	View

Model	Recalls	Complaints
SORENTO	188	13,593	View
SPORTAGE	165	6,601	View
SEDONA	118	3,350	View
OPTIMA	100	10,128	View
TELLURIDE	70	2,186	View
SOUL	66	7,233	View
SOUL EV	62	50	View
FORTE	56	3,494	View

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2025 KIA SORENTO HYBRID

Complaint Statistics

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NHTSA Safety Ratings — 2025 KIA SORENTO HYBRID

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KIA SORENTO HYBRID — All Years Overview

KIA SORENTO HYBRID — Year by Year

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