2025 KIA SORENTO HYBRID

2 recalls, 72 complaints - 5/5 safety rating

26V046000 Jan 26, 2026
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc... Read more
Consequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbe... Read more
42,677 vehicles affected
Manufacturer: Kia America, Inc.
25V006000 Jan 13, 2025
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements... Read more
Consequence
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
74,469 vehicles affected
Manufacturer: Kia America, Inc.

Complaint Statistics

72 total complaints 4 crashes 1 fires 3 injuries

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM12
ENGINE12
POWER TRAIN9
STEERING5
FUEL/PROPULSION SYSTEM5
UNKNOWN OR OTHER4
SERVICE BRAKES3
WHEELS2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
EXTERIOR LIGHTING2
VISIBILITY/WIPER Sep 2, 2026
Incident date: Dec 27, 2025
The central ccNC infotainment display screen on my 2025 Kia Sorento Hybrid intermittently and now permanently failed (blank/black screen). This total display blackout completely disables the backup camera system (FMVSS 111 non-compliance) and critical vehicle setting controls. The issue first began ... Read more
ELECTRICAL SYSTEM Sep 2, 2026
Incident date: Dec 27, 2025
The central ccNC infotainment display screen on my 2025 Kia Sorento Hybrid intermittently and now permanently failed (blank/black screen). This total display blackout completely disables the backup camera system (FMVSS 111 non-compliance) and critical vehicle setting controls. The issue first began ... Read more
ENGINE Aug 30, 2026
Incident date: Jul 21, 2026
My 2025 Kia Sorento Hybrid SX-Prestige has repeated issues with the engine and drive train. On December 30th, 2025 it was diagnosed with a blocked breather hose sensor, causing the check engine light to come on. On July 1, 2026, the car rapidly decelerated while driving on the highway (limp mode),... Read more
FUEL/PROPULSION SYSTEM Aug 30, 2026
Incident date: Jul 21, 2026
My 2025 Kia Sorento Hybrid SX-Prestige has repeated issues with the engine and drive train. On December 30th, 2025 it was diagnosed with a blocked breather hose sensor, causing the check engine light to come on. On July 1, 2026, the car rapidly decelerated while driving on the highway (limp mode),... Read more
POWER TRAIN Aug 30, 2026
Incident date: Jul 21, 2026
My 2025 Kia Sorento Hybrid SX-Prestige has repeated issues with the engine and drive train. On December 30th, 2025 it was diagnosed with a blocked breather hose sensor, causing the check engine light to come on. On July 1, 2026, the car rapidly decelerated while driving on the highway (limp mode),... Read more
ENGINE Aug 17, 2026
Incident date: Mar 5, 2026
This report concerns a repeating loss of power in the 2025 Kia Sorrento-Hybrid that forces the engine into "limp-mode". This issue has occurred when traveling at speeds exceeding 55mph on highway as well as when accelerating to merge into traffic. The vehicle does not flash any warning lights on the... Read more
SEAT BELTS Aug 9, 2026
Incident date: Aug 8, 2026
Two defects are present simultaneously on the front passenger seating position of my 2024 Nissan Z. The passenger seat belt does not reliably latch. On several occasions the belt has released on its own while the vehicle was in motion, most frequently under hard cornering. On other occasions the be... Read more
ENGINE Jul 17, 2026
Incident date: Jul 15, 2026
We purchased a 2018 Lincoln Navigator L in 2022 with 29,489 miles, and it has been great. We are at 64,351 miles, and it is making the cold-start rattling noise. We have called Lincoln for assistance, and they are refusing to help. They stated that there is no help. I took it to Duval Ford, and ... Read more
STEERING Jul 17, 2026
Incident date: Jul 15, 2026
Rattling noise started coming from the steering wheel, it can be felt through the steering wheel. Doing an inspection it's coming from the the U joint area and steering wheel. The steering wheel also doesn't properly turn back into place when turning at lower speeds. Issue started around 40k miles. ... Read more
FUEL/PROPULSION SYSTEM Jul 9, 2026
Incident date: Jul 7, 2026
I am filing this complaint regarding my Ford F-350, VIN [XXX], which caught fire on XXX. The truck had approximately 130,000 miles, which I consider low mileage for a properly maintained diesel Ford F-350. These trucks are known for long service life, and many Ford diesel trucks routinely remain in... Read more
Fire
LANE DEPARTURE: BLIND SPOT DETECTION Jul 7, 2026
Incident date: Jul 2, 2025
I have contacted mopar dodge customer care because i have tried 3 dealerships one including the one i bought my car from to get this recalled and go nowhere ! Dodge had a claim filed for my car and they have not called me in 3 weeks on how to get this issue fixed and when it was at a dealership and ... Read more
POWER TRAIN Jul 4, 2026
Incident date: Apr 19, 2026
My car is literally stalling out on me. It started by sputtering when I put my foot on the gas a week or so ago. Then today It literally started just losing power while driving. It’s not throwing any codes but that’s super dangerous and this car is only a year old. I am extremely concerned for m... Read more
ELECTRICAL SYSTEM Jun 25, 2026
Incident date: May 29, 2026
I am submitting a safety complaint regarding my 2019 Honda Accord LX. While driving, a yellow “Brake System” warning light appeared on the dashboard. The vehicle continued to drive normally, and no obvious braking problems were noticed at that time. However, the warning remained illuminated whi... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jun 25, 2026
Incident date: May 29, 2026
I am submitting a safety complaint regarding my 2019 Honda Accord LX. While driving, a yellow “Brake System” warning light appeared on the dashboard. The vehicle continued to drive normally, and no obvious braking problems were noticed at that time. However, the warning remained illuminated whi... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Jun 25, 2026
Incident date: May 29, 2026
I am submitting a safety complaint regarding my 2019 Honda Accord LX. While driving, a yellow “Brake System” warning light appeared on the dashboard. The vehicle continued to drive normally, and no obvious braking problems were noticed at that time. However, the warning remained illuminated whi... Read more
ELECTRICAL SYSTEM Jun 25, 2026
Incident date: Jun 23, 2026
On two occasions the car stopped while on the highway. Dealer checked it twice. Told me to drive it and when it happens again I should bring it in. The following is the transcription of the voicemail that Alex from the dealership left me Hey, this is Alex over at Peter's Nissan. Just giving me ... Read more
POWER TRAIN Jun 17, 2026
Incident date: Jun 17, 2026
4WD has issues with the transfer case and cars up to 2019 had issues. I cant get parts and it is not safe to drive.
ENGINE Jun 15, 2026
Incident date: Jul 20, 2024
My Jeep will not operate correctly in the electric mode after a software update that was required to resolve a recall. The vehicle loses power in the electric mode and surges into the gasoline mode suddenly. This occurs after the vehicle has been driven a while and when the battery level drops bel... Read more
FUEL/PROPULSION SYSTEM Jun 15, 2026
Incident date: Jul 20, 2024
My Jeep will not operate correctly in the electric mode after a software update that was required to resolve a recall. The vehicle loses power in the electric mode and surges into the gasoline mode suddenly. This occurs after the vehicle has been driven a while and when the battery level drops bel... Read more
UNKNOWN OR OTHER May 26, 2026
Incident date: May 1, 2026
The Auto Idle Stop (AIS) system malfunctions during normal driving. When coming to a stop, the AIS shuts off the engine as designed, but the vehicle then fails to restart when the brake is released. The vehicle shifts itself into Park automatically without driver input, either before or at the same ... Read more
TIRES May 6, 2026
Incident date: Feb 10, 2026
The contact owns a 2024 Mitsubishi Outlander Equipped with Nexen Roadian GTX in size 255/45R20. The contact stated while driving the vehicle at 30 MPH she noted her tire pressure was very low, she pulled into a gas station to fill it with AIR, she drove the vehicle home, and next day the tire was fl... Read more
ENGINE Mar 17, 2026
Incident date: Feb 17, 2026
While driving at 72moh, the engine started to knock/tick and then shifted into neutral indicating to press the start button again. Once I coasted to a stop, the truck shifted into park by itself and indicated to hit the start button again at which point it was completely locked up and inoperable. Th... Read more
SERVICE BRAKES Mar 17, 2026
Incident date: Feb 17, 2026
Brakes squeak/squeal very loudly and often, no matter if it’s cold, rainy, hot or humid. It was only squeaking/squealing when applying the brakes while backing up but now starting to squeak/squeal when applying the brakes while moving forward. Seems to be getting worse. Spoke to the dealer and the... Read more
SERVICE BRAKES Mar 17, 2026
Incident date: Feb 17, 2026
3 times my car has been in for rotors my car is not even a year old 10/25 resurfaced rotors 1/26 brand new rotors 3/26 rotors warped having to resurface the new rotors this shouldn’t be happening on a new car I don’t ride my breaks I have had new cars all my life never had break issues
LANE DEPARTURE: ASSIST Mar 8, 2026
Incident date: Mar 4, 2026
Upon further investigation, LOTS of 2018 Honda Odysseys are experiencing the same problem I am. There is a leak coming in from the top of the van in the rear that causes water to leak through and overtime damages the control unit in the back. Damage to this causes my power lift gate to completely s... Read more
ENGINE Mar 2, 2026
Incident date: Feb 28, 2026
The car shut off unexpectedly while driving down a main road. There was first a power train warning, suggesting taking the car to the dealer and to drive cautiously. Then the car suddenly had an emergency power failure and the car shut completely off. Luckily I was able to coast into a subdivision.... Read more
ELECTRICAL SYSTEM Mar 2, 2026
Incident date: Feb 28, 2026
The car shut off unexpectedly while driving down a main road. There was first a power train warning, suggesting taking the car to the dealer and to drive cautiously. Then the car suddenly had an emergency power failure and the car shut completely off. Luckily I was able to coast into a subdivision.... Read more
POWER TRAIN Mar 2, 2026
Incident date: Feb 28, 2026
The car shut off unexpectedly while driving down a main road. There was first a power train warning, suggesting taking the car to the dealer and to drive cautiously. Then the car suddenly had an emergency power failure and the car shut completely off. Luckily I was able to coast into a subdivision.... Read more
POWER TRAIN Feb 19, 2026
Incident date: Dec 26, 2025
truck goes into first gear shifts automatically at any speed
BACK OVER PREVENTION: WARNINGS Feb 19, 2026
Incident date: Dec 26, 2025
Car was parked, full stop, doors shut, seatbelt on. Foot on brake. Car then seemed to lurch forward by itself forward hitting parking cement block. Put in reverse to back away and car stayed still...then I tapped the gas again to back up and insted vehicle plowed forward.instead.of reverse ...went o... Read more
Crash
UNKNOWN OR OTHER Feb 11, 2026
Incident date: Jan 16, 2026
Onstar Module failed causing battery to drain and no ETA on part -- from Chevy - To drive the vehicle the module is disconnected by the dealer as parasitic battery drain causes all other safety systems to fail - with module disconnected hazard lights will not work - so if situation happens where haz... Read more
EXTERIOR LIGHTING Feb 11, 2026
Incident date: Jan 16, 2026
Onstar Module failed causing battery to drain and no ETA on part -- from Chevy - To drive the vehicle the module is disconnected by the dealer as parasitic battery drain causes all other safety systems to fail - with module disconnected hazard lights will not work - so if situation happens where haz... Read more
ELECTRICAL SYSTEM Feb 11, 2026
Incident date: Jan 16, 2026
Onstar Module failed causing battery to drain and no ETA on part -- from Chevy - To drive the vehicle the module is disconnected by the dealer as parasitic battery drain causes all other safety systems to fail - with module disconnected hazard lights will not work - so if situation happens where haz... Read more
ENGINE Feb 9, 2026
Incident date: Jul 9, 2025
Engine compartment heat causes wiring harness insulation to melt and Electrical shorting while driving. Engine has lack of power and acceleration due to heat damage to the engine harness. Check Engine light came on. This is a potential fire risk and should be address by MBUSA. This is a know issue w... Read more
POWER TRAIN Feb 6, 2026
Incident date: Dec 15, 2025
While driving at highway speed, the vehicle suddenly lost the ability to accelerate. Immediately prior to this, the vehicle was making an abnormal engine noise, which continued until the failure. "Drive" light turned off and the "Neutral" turned on its own. I tried to get it to shift back to "Drive"... Read more
ELECTRICAL SYSTEM Feb 4, 2026
Incident date: Jan 13, 2026
Car became unresponsive leaving me stranded with an electrical system error warning which the dealership has confirmed to be the ICCU issue that has been affecting many cars since 2022
LANE DEPARTURE: BLIND SPOT DETECTION Feb 4, 2026
Incident date: Jan 13, 2026
Every time that I get into my Jeep there's an issue with the ADAS. Almost immediately once I pull onto the highway 3 warnings will appear on the dashboard display the first is: Blind Spot Temporarily Unavailable, then two orange triangles appear on my mirrors and will not go away. It also happens ev... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS Feb 4, 2026
Incident date: Jan 13, 2026
Every time that I get into my Jeep there's an issue with the ADAS. Almost immediately once I pull onto the highway 3 warnings will appear on the dashboard display the first is: Blind Spot Temporarily Unavailable, then two orange triangles appear on my mirrors and will not go away. It also happens ev... Read more
ENGINE Jan 27, 2026
Incident date: Jan 26, 2026
I have been taking my 2024 Chevy Trax to jiffy Lube since I had it and they noted that my oil was low on had no oil on stick and another time had quart low I didnt that this chevy trax was using that much oil between oil changes the oil light did never show up It ran out of oil and engine blew even ... Read more
SERVICE BRAKES Jan 22, 2026
Incident date: Jan 9, 2026
On 14th, 2026, while traveling at approximately 60 mph on the northbound 55 Freeway near the Katella exit, my vehicle suddenly began to shake violently without any prior warning. In response, I attempted to slow down by applying the brakes; however, the speedometer rapidly increased even as I mainta... Read more
Crash 1 injured
STEERING Jan 22, 2026
Incident date: Jan 9, 2026
On 14th, 2026, while traveling at approximately 60 mph on the northbound 55 Freeway near the Katella exit, my vehicle suddenly began to shake violently without any prior warning. In response, I attempted to slow down by applying the brakes; however, the speedometer rapidly increased even as I mainta... Read more
Crash 1 injured
ELECTRICAL SYSTEM Jan 22, 2026
Incident date: Jan 9, 2026
On 14th, 2026, while traveling at approximately 60 mph on the northbound 55 Freeway near the Katella exit, my vehicle suddenly began to shake violently without any prior warning. In response, I attempted to slow down by applying the brakes; however, the speedometer rapidly increased even as I mainta... Read more
Crash 1 injured
POWER TRAIN Jan 7, 2026
Incident date: Jan 6, 2026
My vehicle sometimes will not start when I press the Start Button and press the brakes at the same time. The dashboard will light up with a message that says “Service ESC” followed by “Engine Power is Reduced”. When it does start, I can drive the vehicle for a moment before it does the Engin... Read more
VISIBILITY Jan 5, 2026
Incident date: Jan 5, 2026
The contact owns a 2024 Hyundai Kona. The contact stated while driving approximately 65 MPH, the sunroof glass panel shattered unexpectedly with a loud pop. Upon further inspection, the contact noticed that the remaining fractured sunroof glass panel was bowed outward. The local dealer was contacted... Read more
AIR BAGS Jan 5, 2026
Incident date: Jan 5, 2026
See attached document for complaint.
VISIBILITY/WIPER Jan 5, 2026
Incident date: Jan 5, 2026
Windshield wipers occasionally don’t operate correctly in the mist, wash and intermittent/auto wiper modes. The dealer has confirmed this problem and has a wiper switch on order but there are none available. Because of this being a safety issue, the vehicle has not been driven and is not operation... Read more
ENGINE Dec 1, 2025
Incident date: Nov 22, 2025
My 2019 Chevrolet Silverado 1500 with the 5.3L engine developed a severe tick, misfire, and rough idle at only 93,000 miles. This was diagnosed as a collapsed AFM lifter on Cylinder 2. GM 5.3L AFM lifter failure is extremely common in these trucks and causes sudden loss of power, misfires, and unsaf... Read more
ENGINE Dec 1, 2025
Incident date: Nov 22, 2025
While driving my 2017 Ford Escape, which only has 75k miles on it, a red warning light came on indicating an engine problem and to pull over safely. I was at a red light at a busy intersection when this happened. When it turned green I started driving trying to get into a parking lot safely. My ca... Read more
ELECTRICAL SYSTEM Dec 1, 2025
Incident date: Nov 22, 2025
Key Fob intermittently stops communicating. Both key sets do the same and have replaced FOB batteries. Nearly 50% of the time the key FOB will not work or start vehicle. A message is displayed that the key is not in the vehicle.
ELECTRICAL SYSTEM Aug 22, 2025
Incident date: Aug 22, 2025
Around the 38,000 mile mark on our 2020 Ford Escape we received many different errors (AWD Fault, ABS, AdvanceTrac Service, Hill assist, etc). I found out via NHTSA and other forums that this is a common issue in the vehicle from the AWD module, and although it is AWD related, it is not eligible for... Read more

Showing 50 of 72 complaints.

NHTSA Safety Ratings, 2025 KIA SORENTO HYBRID

2025 Kia Sorento Hybrid SUV AWD

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 4 / 5 ★★★★☆
Frontal Crash, Driver 4 / 5 ★★★★☆
Frontal Crash, Passenger 4 / 5 ★★★★☆
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 15.9%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningStandard & Optional
Lane Departure WarningStandard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

KIA SORENTO HYBRID - All Years Overview

Complete safety history for the KIA SORENTO HYBRID across all model years (2021, 2026).

11 Total Recalls
182 Total Complaints
0 Investigations
9 Reported Crashes
2 Reported Fires
0 Reported Deaths

KIA SORENTO HYBRID - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 1 0 View
2025 (current) 2 72
2024 0 9 View
2023 2 53 View
2022 4 19 View
2021 2 29 View

Other KIA Models

Model Recalls Complaints
SORENTO 188 13,593 View
SPORTAGE 165 6,601 View
SEDONA 118 3,350 View
OPTIMA 100 10,128 View
TELLURIDE 70 2,186 View
SOUL 66 7,233 View
SOUL EV 62 50 View
FORTE 56 3,494 View