2021 KIA SORENTO HYBRID

2 recalls — 29 complaints — 63 TSBs — 4/5 safety rating

22V703000 Sep 19, 2022
TRAILER HITCHES
Defect Description
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris a... Read more
Consequence
A fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia cu... Read more
70,887 vehicles affected
Manufacturer: Kia America, Inc.
22V447000 Jun 23, 2022
SEAT BELTS:FRONT
Defect Description
Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Consequence
An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Remedy
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Veh... Read more
17,199 vehicles affected
Manufacturer: Kia Motors America

Complaint Statistics

29 total complaints 2 crashes

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM10
ENGINE6
UNKNOWN OR OTHER4
SERVICE BRAKES2
FUEL/PROPULSION SYSTEM1
TRAILER HITCHES1
FUEL SYSTEM, GASOLINE1
TIRES:SIDEWALL1
VEHICLE SPEED CONTROL1
POWER TRAIN1
SERVICE BRAKES Jul 15, 2025
Incident date: Jul 6, 2025
This is the same thong that was recalled on the other 2020 vw jetta..I also had a 2016 jettabefore I was allowed to trade it in for the 2020 jetta and the air went out on the both of them before the car was 2 years old. Now the 2020 has rain water coming in holding in the doors. When you open it t... Read more
SUSPENSION Jul 15, 2025
Incident date: Jul 6, 2025
Knocking sound when making turns or when going over bumps major and minor
UNKNOWN OR OTHER Jan 21, 2025
Incident date: Jan 11, 2025
Vehicle was parked/backed in on a right slope. Crunk the vehicle and it instantly started rolling and we couldn’t get it to stop. My safety and others safety was at risk because the vehicle could’ve hit anyone walking in the parking lot, incoming vehicle or easily hit the building where people l... Read more
Crash
SERVICE BRAKES Jan 21, 2025
Incident date: Jan 11, 2025
Vehicle was parked/backed in on a right slope. Crunk the vehicle and it instantly started rolling and we couldn’t get it to stop. My safety and others safety was at risk because the vehicle could’ve hit anyone walking in the parking lot, incoming vehicle or easily hit the building where people l... Read more
Crash
ELECTRICAL SYSTEM Dec 22, 2024
Incident date: Dec 22, 2023
After two weeks of purchasing this vehicle the whole system just turn off. The first time it happens was on a Tuesday afternoon. I turn the vehicle off. As I return to the car a few minutes later I couldn't Start the car. Everything was off no power on, the lights were off, engine, doors where lock.... Read more
POWER TRAIN Dec 22, 2024
Incident date: Dec 22, 2023
This is my second time filing a report with NHTSA. I purchased the subject 2020 Ford F-150 around October of 2023 from a Chevrolet dealer in Ohio. The vehicle had approximately 19,000 miles at the time of purchase and was covered under the OEM factory warranty. I began having transmission shifting p... Read more
UNKNOWN OR OTHER Jun 9, 2024
Incident date: Jun 3, 2024
June 6th 2024, I got into my 2095 Chrysler crossfire and started driving hearing a rattling sound I pulled over and looked in back of my car to see the back window separated away from the soft top and was openly hanging, I had to get home from where I was at so I took back roads all way home and pul... Read more
VEHICLE SPEED CONTROL May 5, 2024
Incident date: Nov 20, 2023
driving down I 90 at 65 mph, powertrain/ power malfunction light came on and power was reduced to 20 mph. Very dangerous . This happened at least 4 times until I was able to return home. shut truck off and would go until the warning light came back on. contacting dealer tomorrow
ELECTRICAL SYSTEM Feb 18, 2024
Incident date: Jun 1, 2021
Hybrid system electrical leakage. Literally makes the car unusable. Dozens of examples on both Reddit and Facebook.
TIRES:SIDEWALL May 21, 2023
Incident date: May 1, 2023
Tire Size: 225/50RF17 Tire Type: Bridgestone Driveguard While driving my car southbound on I225 through Aurora, CO on 5/19/2023, I received an indication of a low right front tire. As I have received this warning when the tire pressure varies due to weather, I proceeded home. When I arrived home... Read more
FUEL SYSTEM, GASOLINE Mar 13, 2023
Incident date: Mar 13, 2023
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact was informed by the dealer that the manufacturer was only allowing dealers to order one part per w... Read more
TRAILER HITCHES Jan 10, 2023
Incident date: Jan 10, 2023
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount... Read more
ENGINE Sep 2, 2022
Incident date: Apr 1, 2021
i have 2021 Kia Sorento Hybrid, which a regular message stating that it needs to refill inverter coolant fluid keeps coming up, even though the car coolants level is full. This is not a new problem for the all the Kia users that have this model. Also, Kia and their network of dealerships have known... Read more
ELECTRICAL SYSTEM Aug 30, 2022
Incident date: Apr 19, 2022
FUEL/PROPULSION SYSTEM Jul 25, 2022
Incident date: Jun 1, 2022
Vehicle has a constant, unresolved error reporting that Inverter Coolant level is abnormal. Occurs daily. Dealership is unable to determine whether it is an issue. Has been taken to the dealership 2 times in the last 3 months. The warning also occupies the dashboard screen and cannot be dismissed, p... Read more
UNKNOWN OR OTHER Jul 20, 2022
Incident date: Jun 9, 2022
Refill inverter coolant warning on dashboard. Took it onto local dealer, no problems located. May be a sensor issue.
UNKNOWN OR OTHER Jul 3, 2022
Incident date: May 27, 2022
Inverter fluid light has been coming on and staying on for over a month. It impedes the view of the digital display. The dealership has no fix nor any rental vehicles to bring my vehicle in. I have had this vehicle for 14 months. No one can tell me if this consistent light is harming my vehicle nor ... Read more
ENGINE Jun 29, 2022
Incident date: Mar 1, 2022
Inverter coolant refill light will not turn off. This is available for inspection. This could be a possible fire risk. Issue has been confirmed at dealership. Components have been inspected by manufacturer. Issue started around 23,000 miles.
ELECTRICAL SYSTEM Jun 29, 2022
Incident date: Mar 1, 2022
Inverter coolant refill light will not turn off. This is available for inspection. This could be a possible fire risk. Issue has been confirmed at dealership. Components have been inspected by manufacturer. Issue started around 23,000 miles.
ENGINE Jun 29, 2022
Incident date: Jun 29, 2022
There is a constant error happening daily where a warning shows “refill inverter coolant” it takes up the main display and no dealer has a fix
ELECTRICAL SYSTEM Jun 29, 2022
Incident date: Jun 29, 2022
There is a constant error happening daily where a warning shows “refill inverter coolant” it takes up the main display and no dealer has a fix
ELECTRICAL SYSTEM Jun 28, 2022
Incident date: Jun 1, 2022
There is a warning message stating "Refill Invertor Coolant" that keeps coming up. The coolant is already full and the car functions normally. However, the warning message can only be cleared for a few seconds before it returns. The message covers up other information on the display such as digit... Read more
ELECTRICAL SYSTEM Jun 7, 2022
Incident date: Mar 1, 2022
The inverter coolant refill light will illuminate at all times even with the system serviced. Kia has serviced the system but has no solution on how to stop the light. The light also blocks out any other warning that may happen on the dash. With the light illuminated while driving, it is impossible ... Read more
ENGINE Jun 7, 2022
Incident date: Mar 1, 2022
The inverter coolant refill light will illuminate at all times even with the system serviced. Kia has serviced the system but has no solution on how to stop the light. The light also blocks out any other warning that may happen on the dash. With the light illuminated while driving, it is impossible ... Read more
ELECTRICAL SYSTEM May 9, 2022
Incident date: Apr 9, 2022
The contact owns a 2021 Kia Sorento. The contact stated that while driving at an undisclosed speed, the fluid inverter level indicator warning light was illuminated. The vehicle was taken to the dealer; however, the dealer informed the contact that there was no known repair available for the failure... Read more
ENGINE Apr 29, 2022
Incident date: Mar 26, 2022
I have a ‘21 Sorento hybrid. The refill inverter coolant warning light keeps coming on. The first time it happened was on a road trip. A local dealer told me to check coolant levels and when it was full, told me it was safe to drive. I had it looked at as soon as I got home. By that time, the... Read more
ELECTRICAL SYSTEM Apr 29, 2022
Incident date: Mar 26, 2022
I have a ‘21 Sorento hybrid. The refill inverter coolant warning light keeps coming on. The first time it happened was on a road trip. A local dealer told me to check coolant levels and when it was full, told me it was safe to drive. I had it looked at as soon as I got home. By that time, the... Read more
ENGINE Feb 18, 2022
Incident date: Feb 16, 2022
We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed. We picked up the car on Tuesday, Feb 15, 2022, and on Wednesday, Feb. 16, as we w... Read more
ELECTRICAL SYSTEM Feb 18, 2022
Incident date: Feb 16, 2022
We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed. We picked up the car on Tuesday, Feb 15, 2022, and on Wednesday, Feb. 16, as we w... Read more

NHTSA Safety Ratings — 2021 KIA SORENTO HYBRID

2021 Kia Sorento Hybrid SUV FWD Later Release

CategoryRating
Overall Rating 4 / 5 ★★★★☆
Frontal Crash 4 / 5 ★★★★☆
Frontal Crash — Driver 4 / 5 ★★★★☆
Frontal Crash — Passenger 4 / 5 ★★★★☆
Side Crash 5 / 5 ★★★★★
Side Crash — Driver 5 / 5 ★★★★★
Side Crash — Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 15.9%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningStandard
Lane Departure WarningStandard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy — 2021 KIA SORENTO HYBRID

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
1.6L 4-cyl, Automatic (AM-S6) (Front-Wheel Drive) 39.0 35.0 37.0 Regular $1,800

CO2 Emissions: 242.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2021 KIA SORENTO HYBRID

63 manufacturer communications from 39 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM25
060000 ENGINE AND ENGINE COOLING11
100000 POWER TRAIN5
350000 EQUIPMENT4
356000 EQUIPMENT ADAPTIVE/MOBILITY2
130000 VISIBILITY2
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.2
070000 FUEL SYSTEM, GASOLINE2
TSB_TRA108_R1 Apr 25, 2024
100000 POWER TRAIN
TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin
TSB_TRA105_R1 Apr 8, 2024
100000 POWER TRAIN
TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. T
TSB_ELE303_R2 Feb 9, 2024
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th
TSB_ELE320 Dec 7, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurat
TSB_ELE320 Dec 7, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurat
TSB_ELE320 Dec 7, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurat
TSB_ELE271_R2 Oct 23, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin has been revised to include additional information. New/revised sections of this
TSB_ELE271_R2 Oct 23, 2023
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin has been revised to include additional information. New/revised sections of this
TSB_ELE314 Oct 5, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page
TSB_ELE303_R1 Sep 28, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The a
TSB_ELE303_R1 Sep 28, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The a
TSB_ELE303_R1 Sep 28, 2023
350000 EQUIPMENT
This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The a
TSB_TRA108 Sep 28, 2023
100000 POWER TRAIN
TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. The affected vehicles may exhibit
PS750 Sep 25, 2023
100000 POWER TRAIN
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chat
PS750 Sep 25, 2023
020000 SUSPENSION
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chat
PS750 Sep 25, 2023
010000 STEERING
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chat
TSB_ELE229_R4 Jul 13, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in t
TSB_ELE229_R4 Jul 13, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in t
TSB_ELE229_R4 Jul 13, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in t
TSB_CLI049_R1 Jun 26, 2023
138400 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulleti
TSB_CLI049_R1 Jun 26, 2023
130000 VISIBILITY
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulleti
TSB_CLI049_R1 Jun 26, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulleti
TSB_ELE271_R1 Apr 28, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515): This bulletin has been revised to include additional information. New/revised sections o
TSB_ELE271_R1 Apr 28, 2023
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515): This bulletin has been revised to include additional information. New/revised sections o
TSB_ELE281 Apr 19, 2023
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MQ4 HEV RESERVOIR CAP LABEL REPLACEMENT (SA523) - This bulletin provides information to replace the hybrid motor coolant reservoir cap label on some 2021MY - 2022MY Sorento (MQ4 HEV) vehicles prod
TSB_ELE282 Apr 19, 2023
350000 EQUIPMENT
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MQ4 HEV LEAFLET AND RESERVOIR CAP LABEL REPLACEMENT(SA524) - This bulletin provides information to replace the hybrid motor coolant reservoir cap label and provide a leaflet on some 2021-2022MY So
TSB_ELE282 Apr 19, 2023
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MQ4 HEV LEAFLET AND RESERVOIR CAP LABEL REPLACEMENT(SA524) - This bulletin provides information to replace the hybrid motor coolant reservoir cap label and provide a leaflet on some 2021-2022MY So
TSB_ELE281 Apr 19, 2023
350000 EQUIPMENT
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MQ4 HEV RESERVOIR CAP LABEL REPLACEMENT (SA523) - This bulletin provides information to replace the hybrid motor coolant reservoir cap label on some 2021MY - 2022MY Sorento (MQ4 HEV) vehicles prod
TSB_ELE271 Apr 19, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin provides information to flush out the inverter low-conductivity coolant o
TSB_ELE271 Apr 19, 2023
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin provides information to flush out the inverter low-conductivity coolant o
PS677_R2 Apr 7, 2023
110000 ELECTRICAL SYSTEM
PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contai
TSB_ELE285 Mar 6, 2023
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: MQ4 P/HEV GAMMA 1.6L T-GDI ECM & HCULDC LOGIC IMPROVEMENT FOR OIL DILUTION: This bulletin provides the procedure to update the software logic of the 'Engine' and Hybrid Control Unit Low DC-DC Converter 'HCULDC' s
TSB_ELE285 Mar 6, 2023
070000 FUEL SYSTEM, GASOLINE
TECHNICAL SERVICE BULLETIN: MQ4 P/HEV GAMMA 1.6L T-GDI ECM & HCULDC LOGIC IMPROVEMENT FOR OIL DILUTION: This bulletin provides the procedure to update the software logic of the 'Engine' and Hybrid Control Unit Low DC-DC Converter 'HCULDC' s
TSB_ELE285 Mar 6, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: MQ4 P/HEV GAMMA 1.6L T-GDI ECM & HCULDC LOGIC IMPROVEMENT FOR OIL DILUTION: This bulletin provides the procedure to update the software logic of the 'Engine' and Hybrid Control Unit Low DC-DC Converter 'HCULDC' s
TSB_TRA046_R3 Nov 18, 2022
100000 POWER TRAIN
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmis
TSB_ENG219_R1 Sep 16, 2022
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides inform
TSB_ENG219_R1 Sep 16, 2022
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides inform
TSB_ELE209_R3 Aug 16, 2022
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The
PS672_R1 Aug 10, 2022
220000 SEATS
PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides informatio
PS672_R1 Aug 10, 2022
110000 ELECTRICAL SYSTEM
PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides informatio
TSB_ELE044_R3 Apr 7, 2022
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
TSB_ELE044_R3 Apr 7, 2022
070000 FUEL SYSTEM, GASOLINE
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
PS613_R1 Mar 30, 2022
110000 ELECTRICAL SYSTEM
PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop pro
TSB_ENG222_R6 Mar 1, 2022
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th
TSB_BOD055_R1 Sep 13, 2021
120000 EXTERIOR LIGHTING
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
TSB_BOD055_R1 Sep 13, 2021
160000 STRUCTURE
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
PS656_R2 Aug 24, 2021
110000 ELECTRICAL SYSTEM
PITSTOP: REAR OCCUPANT ALERT (ROA) WITH ULTRASONIC OPERATION - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides in
TSB_ELE044_R2 Aug 19, 2021
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b
PS677_R1 Jun 9, 2021
110000 ELECTRICAL SYSTEM
PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contai
PS702 Jun 4, 2021
130000 VISIBILITY
PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor.
TSB_ELE229_R3 Apr 9, 2021
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in t
TSB_ELE209_R2 Apr 8, 2021
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin pr
PS677 Mar 12, 2021
110000 ELECTRICAL SYSTEM
PITSTOP: LOG FILE COLLECTION FOR AVN 5.0/W & DISPLAY AUDIO 2.0 - This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
TSB_ELE209_R1 Mar 11, 2021
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin p
PS686 Feb 24, 2021
060000 ENGINE AND ENGINE COOLING
PITSTOP/TECHNICAL OPERATIONS - SMOKE MACHINE NOT TO BE USED FOR EMISSIONS TESTING WITH HEV/PHEV MODELS - This Pitstop provides information to properly test the evaporative emissions system in all Kia 2011MY~ Hybrid (HEV) and Plug-In Hybrid
TSB_ELE229_R1 Feb 4, 2021
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: DISPLAY AUDIO 2.0 SOFTWARE UPDATE FOR WIRELESS CARPLAY ISSUE (SA460) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are
TSB_ENG216_R2 Feb 3, 2021
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC21) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the mar
TSB_ENG225 Jan 22, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CENTER AND REAR MUFFLER INSPECTION AND REPAIR (SA461) - This bulletin provides the procedure to inspect the center muffler on some 2021MY Sorento (MQ4a HEV) vehicles equipped with 1.6L T-GDI engi
TSB_ENG225 Jan 22, 2021
350000 EQUIPMENT
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CENTER AND REAR MUFFLER INSPECTION AND REPAIR (SA461) - This bulletin provides the procedure to inspect the center muffler on some 2021MY Sorento (MQ4a HEV) vehicles equipped with 1.6L T-GDI engi
TSB_ENG225 Jan 22, 2021
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CENTER AND REAR MUFFLER INSPECTION AND REPAIR (SA461) - This bulletin provides the procedure to inspect the center muffler on some 2021MY Sorento (MQ4a HEV) vehicles equipped with 1.6L T-GDI engi
TSB_ELE229 Jan 13, 2021
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0 SOFTWARE UPDATE FOR WIRELESS CARPLAY ISSUE (SA460) - This bulletin provides the procedure to update the head unit software on some 2021MY K5 (DL3a), Sorento (MQ4a), and Sorento
PS681 Nov 20, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
PITSTOP: SORENTO (MQ4A) ALIGNMENT SPECIFICATIONS - This Pitstop provides information regarding alignment specifications for 2021MY Sorento (MQ4a) and Sorento Hybrid (MQ4 KH) vehicles.
PS681 Nov 20, 2020
200000 WHEELS
PITSTOP: SORENTO (MQ4A) ALIGNMENT SPECIFICATIONS - This Pitstop provides information regarding alignment specifications for 2021MY Sorento (MQ4a) and Sorento Hybrid (MQ4 KH) vehicles.

KIA SORENTO HYBRID — All Years Overview

Complete safety history for the KIA SORENTO HYBRID across all model years (2021–2026).

11 Total Recalls
161 Total Complaints
0 Investigations
5 Reported Crashes
1 Reported Fires
0 Reported Deaths

KIA SORENTO HYBRID — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 1 0 View
2025 2 53 View
2024 0 8 View
2023 2 52 View
2022 4 19 View
2021 (current) 2 29

Other KIA Models

Model Recalls Complaints
SORENTO 188 13,593 View
SPORTAGE 165 6,601 View
SEDONA 118 3,350 View
OPTIMA 100 10,128 View
TELLURIDE 70 2,186 View
SOUL 66 7,233 View
SOUL EV 62 50 View
FORTE 56 3,494 View