2020 KEYSTONE SPRINGDALE
5 recalls — 2 complaints — 6 TSBs
21V708000 Sep 13, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two... Read more
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
20V320000 Jun 1, 2020
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Keystone RV Company (Keystone) is recalling certain 2020 Springdale trailers, model 335BHWE. The affected trailers incorrectly have 4400 pound axles and ST255/75R15D tires and rims, instead of the correct 5200 pound axles and ST255/75R15E tires and rims as specified on the Federal Identification Ta... Read more
Consequence
The incorrect axles and tires may cause the trailer to be overloaded, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will replace the 4400 pound axles, ST225/75R15D tires, and rims with 5200 pound axles, ST225/75R15E tires, and rims. This recall began July 7, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-379... Read more
20V311000 May 28, 2020
EQUIPMENT:OTHER:LABELS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2020 Springdale trailers, model 295BHWE. The Federal Identification Tag incorrectly indicates the tire load range and size as ST255/75R15E with 80 psi; however, the correct load range and tire size is ST255/75R15D with 65 psi. As such, these vehi... Read more
Consequence
If the vehicle operator unintentionally overinflates or overloads the tires, there may be an increased risk of a crash.
Remedy
Keystone will notify owners, and dealers will replace the Federal Identification Tag. This recall began June 16, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-378.
20V105000 Feb 25, 2020
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Defect Description
Keystone RV Company (Keystone) is recalling certain 2020 Hideout, Springdale, and Crossroads Zinger trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.
Consequence
If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.
Remedy
Keystone will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 6, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-371.
19V872000 Dec 10, 2019
EQUIPMENT:OTHER:LABELS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2020 Springdale trailers, models 1700FQ, 1750RD, 1760BH, 1790FQ, and 1800BH. The Federal Identification Tag lists incorrect rim size, tire size, and tire pressure information. As such, these vehicles fail to comply with the requirements of 49 CFR... Read more
Consequence
An incorrect label may lead to unintentionally overinflating the tires, affecting the vehicle's stability, which increases the risk of a crash.
Remedy
Keystone will notify owners, and will provide replacement Federal Identification Tags, free of charge. The recall began January 8, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-366.
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 1 |
| EQUIPMENT | 1 |
EQUIPMENT
Jul 29, 2022
Incident date: May 20, 2022
The contact owns a 2020 Keystone Springdale. The contact received notification of NHTSA Campaign Number: 21V708000 (Equipment). The contact notified the manufacturer of the issue and was informed he could install the propane regulator himself or have the local dealer perform the installation. The co... Read more
UNKNOWN OR OTHER
Dec 6, 2020
Incident date: Oct 19, 2020
REFERENCE TO EXISTING RECALL 20V398000 OUR FURRION WING STYLE ANTENNA HAS SEPARATED IN THE SAME MANNER AS DESCRIBED IN THE ABOVE NOTED RECALL. AFTER ARRIVING HOME FROM A TRIP WE NOTICED THAT THE "WING" PART OF THE ANTENNA HAD SEPARATED FROM THE BASE AND PULLED OUT TWO COAX WIRES, DAMAGING BOTH. T... Read more
Technical Service Bulletins — 2020 KEYSTONE SPRINGDALE
6 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 2 |
| 160000 STRUCTURE | 2 |
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
23-438
Mar 14, 2023
160000 STRUCTURE
Dealer letter and revised repair instructions for 23-438. It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly supported. The procedure describes how to install support into the cabinet be
23-438
Feb 22, 2023
160000 STRUCTURE
It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly supported. The procedure describes how to install support into the cabinet below the slide room floor.
KSB-200305
Mar 1, 2021
350000 EQUIPMENT
Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recr
KSB-200305
May 12, 2020
350000 EQUIPMENT
This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE SPRINGDALE — All Years Overview
Complete safety history for the KEYSTONE SPRINGDALE across all model years (1998–2026).
72
Total Recalls
68
Total Complaints
0
Investigations
0
Reported Crashes
3
Reported Fires
0
Reported Deaths
KEYSTONE SPRINGDALE — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 0 | View |
| 2025 | 1 | 0 | View |
| 2024 | 2 | 0 | View |
| 2022 | 2 | 0 | View |
| 2021 | 1 | 2 | View |
| 2020 (current) | 5 | 2 | |
| 2019 | 3 | 4 | View |
| 2018 | 3 | 1 | View |
| 2017 | 3 | 0 | View |
| 2016 | 4 | 1 | View |
| 2015 | 3 | 1 | View |
| 2014 | 6 | 0 | View |
| 2013 | 5 | 2 | View |
| 2012 | 3 | 1 | View |
| 2011 | 4 | 5 | View |
| 2010 | 1 | 4 | View |
| 2009 | 2 | 0 | View |
| 2008 | 2 | 1 | View |
| 2007 | 3 | 1 | View |
| 2006 | 2 | 4 | View |
| 2005 | 3 | 6 | View |
| 2004 | 3 | 1 | View |
| 2003 | 2 | 2 | View |
| 2002 | 1 | 7 | View |
| 2001 | 2 | 6 | View |
| 2000 | 1 | 3 | View |
| 1999 | 2 | 10 | View |
| 1998 | 2 | 4 | View |