2019 KEYSTONE SPRINGDALE
3 recalls — 4 complaints — 10 TSBs
21V708000 Sep 13, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two... Read more
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
18V843000 Nov 28, 2018
POWER TRAIN:AXLE HUBS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause t... Read more
Consequence
If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.
18V723000 Oct 15, 2018
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to b... Read more
Consequence
If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keys... Read more
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| EQUIPMENT | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE | 1 |
| WHEELS:HUB | 1 |
| UNKNOWN OR OTHER | 1 |
UNKNOWN OR OTHER
Feb 18, 2022
Incident date: Feb 1, 2021
I purchased a 2019 Keystone Springdale RV from The Keystone RV Company in 2019, since then, the vehicle had several recalls from the National Highway Traffic and Safety Administration. I have made several attempts to contact the company but they are not returning my calls and are not offering any ty... Read more
EQUIPMENT
Feb 4, 2022
Incident date: Feb 4, 2022
2019 KEYSTONE SPRINGDALE. CONSUMER WRITES IN REGARDS TO PROPANE REGULATOR SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS EMITTING HEAVY SMOKE FROM THE WHEEL AREA. THERE WAS ALSO A STRONG PROPANE ODOR EMITTING FORM THE CONTROL VALVE, CAUSING THE CONSUMER TO EXPERIENCE HEADACHE. THE CONSUMER REQU... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
Feb 4, 2022
Incident date: Feb 4, 2022
2019 KEYSTONE SPRINGDALE. CONSUMER WRITES IN REGARDS TO PROPANE REGULATOR SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS EMITTING HEAVY SMOKE FROM THE WHEEL AREA. THERE WAS ALSO A STRONG PROPANE ODOR EMITTING FORM THE CONTROL VALVE, CAUSING THE CONSUMER TO EXPERIENCE HEADACHE. THE CONSUMER REQU... Read more
WHEELS:HUB
Feb 4, 2022
Incident date: Feb 4, 2022
2019 KEYSTONE SPRINGDALE. CONSUMER WRITES IN REGARDS TO PROPANE REGULATOR SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS EMITTING HEAVY SMOKE FROM THE WHEEL AREA. THERE WAS ALSO A STRONG PROPANE ODOR EMITTING FORM THE CONTROL VALVE, CAUSING THE CONSUMER TO EXPERIENCE HEADACHE. THE CONSUMER REQU... Read more
Technical Service Bulletins — 2019 KEYSTONE SPRINGDALE
10 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 4 |
| 350000 EQUIPMENT | 4 |
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
23-438
Mar 14, 2023
160000 STRUCTURE
Dealer letter and revised repair instructions for 23-438. It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly supported. The procedure describes how to install support into the cabinet be
23-438
Feb 22, 2023
160000 STRUCTURE
It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly supported. The procedure describes how to install support into the cabinet below the slide room floor.
KSB-200305
Mar 1, 2021
350000 EQUIPMENT
Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recr
KSB-200305
May 12, 2020
350000 EQUIPMENT
This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
KSB-191007
Dec 10, 2019
160000 STRUCTURE
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007
Dec 10, 2019
350000 EQUIPMENT
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007
Dec 10, 2019
160000 STRUCTURE
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
KSB-191007
Dec 10, 2019
350000 EQUIPMENT
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE SPRINGDALE — All Years Overview
Complete safety history for the KEYSTONE SPRINGDALE across all model years (1998–2026).
72
Total Recalls
68
Total Complaints
0
Investigations
0
Reported Crashes
3
Reported Fires
0
Reported Deaths
KEYSTONE SPRINGDALE — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 0 | View |
| 2025 | 1 | 0 | View |
| 2024 | 2 | 0 | View |
| 2022 | 2 | 0 | View |
| 2021 | 1 | 2 | View |
| 2020 | 5 | 2 | View |
| 2019 (current) | 3 | 4 | |
| 2018 | 3 | 1 | View |
| 2017 | 3 | 0 | View |
| 2016 | 4 | 1 | View |
| 2015 | 3 | 1 | View |
| 2014 | 6 | 0 | View |
| 2013 | 5 | 2 | View |
| 2012 | 3 | 1 | View |
| 2011 | 4 | 5 | View |
| 2010 | 1 | 4 | View |
| 2009 | 2 | 0 | View |
| 2008 | 2 | 1 | View |
| 2007 | 3 | 1 | View |
| 2006 | 2 | 4 | View |
| 2005 | 3 | 6 | View |
| 2004 | 3 | 1 | View |
| 2003 | 2 | 2 | View |
| 2002 | 1 | 7 | View |
| 2001 | 2 | 6 | View |
| 2000 | 1 | 3 | View |
| 1999 | 2 | 10 | View |
| 1998 | 2 | 4 | View |