2018 KEYSTONE SPRINGDALE
3 recalls — 1 complaints — 8 TSBs
17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
17V549000 Sep 6, 2017
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2016-2018 Springdale and Summerland recreational trailers. The wiring for the electric stabilizer jacks were incorrectly connected to the unprotected side of the breaker.
Consequence
An electrical short in the wiring for the electric stabilizer jack can increase the risk of a fire.
Remedy
Keystone will notify owners, and dealers will inspect the installation of the electrical stabilizer jack wiring, correcting it as necessary, free of charge. The recall began on September 22, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is... Read more
17V339000 May 24, 2017
EQUIPMENT:OTHER:LABELS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2012-2018 Springdale recreational vehicles, model 303BH. The Federal Identification Tag on these vehicles overstate the Gross Axle Weight Rating capacity (GAWR) by 800lbs for each axle. As such, these vehicles fail to comply with the requirements... Read more
Consequence
The incorrect GAWR makes the Cargo Carrying Capacity (CCC) label incorrect and may result in the vehicle being overloaded, affecting the vehicle control and increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will provide a new Federal Placard with the correct GAWR and a new CCC label, free of charge. The recall began on June 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-289.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 1 |
UNKNOWN OR OTHER
Nov 7, 2018
Incident date: Oct 7, 2018
MY CAMPER TRAILER WAS PARKED AT A CAMPGROUND OVER A WEEKEND. WE USED THE HOT WATER HEATER FOR WASHING DISHES AND OUR HANDS, NO SHOWERS. THE PROPANE HOT WATER HEATER EXHAUST MELTED THE PLASTIC LANYARD FOR THE CAP ON THE FRESH WATER FILL PORT DIRECTLY ABOVE IT. IF I HAD NOT THOUGHT OF IT, THE WATER HO... Read more
Technical Service Bulletins — 2018 KEYSTONE SPRINGDALE
8 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 3 |
| 350000 EQUIPMENT | 3 |
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
KSB-191007
Dec 10, 2019
160000 STRUCTURE
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007
Dec 10, 2019
350000 EQUIPMENT
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007
Dec 10, 2019
160000 STRUCTURE
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
KSB-191007
Dec 10, 2019
350000 EQUIPMENT
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
17-298
Oct 4, 2017
160000 STRUCTURE
This is the repair instructions for advisory 17-298. It has been determined some 2018 Springdale 38BH models were built with support that may be inadequate for the rear upper bunks, additional support must be added. This communication is in
17-298
Oct 4, 2017
350000 EQUIPMENT
This is the repair instructions for advisory 17-298. It has been determined some 2018 Springdale 38BH models were built with support that may be inadequate for the rear upper bunks, additional support must be added. This communication is in
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE SPRINGDALE — All Years Overview
Complete safety history for the KEYSTONE SPRINGDALE across all model years (1998–2026).
72
Total Recalls
68
Total Complaints
0
Investigations
0
Reported Crashes
3
Reported Fires
0
Reported Deaths
KEYSTONE SPRINGDALE — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 0 | View |
| 2025 | 1 | 0 | View |
| 2024 | 2 | 0 | View |
| 2022 | 2 | 0 | View |
| 2021 | 1 | 2 | View |
| 2020 | 5 | 2 | View |
| 2019 | 3 | 4 | View |
| 2018 (current) | 3 | 1 | |
| 2017 | 3 | 0 | View |
| 2016 | 4 | 1 | View |
| 2015 | 3 | 1 | View |
| 2014 | 6 | 0 | View |
| 2013 | 5 | 2 | View |
| 2012 | 3 | 1 | View |
| 2011 | 4 | 5 | View |
| 2010 | 1 | 4 | View |
| 2009 | 2 | 0 | View |
| 2008 | 2 | 1 | View |
| 2007 | 3 | 1 | View |
| 2006 | 2 | 4 | View |
| 2005 | 3 | 6 | View |
| 2004 | 3 | 1 | View |
| 2003 | 2 | 2 | View |
| 2002 | 1 | 7 | View |
| 2001 | 2 | 6 | View |
| 2000 | 1 | 3 | View |
| 1999 | 2 | 10 | View |
| 1998 | 2 | 4 | View |